2/10 – Forferdelig
Calvin
Reiste med familie
11. juni 2024
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
i have been trying to contact the property since May 12, it is May 20. The phone just rings and no one ever answers. I called Choice to try and resolve my issue and they called and could not reach anyone.
They double charged me and I can not get intouch with anyone from the front desk to refund my money. I'm not happy at all with this facility. We had to change rooms
because front desk person put us in a room woth no T.V and tols us since we booked third party there were no discounts. After my husband insisted on a room with a tv did we get one. No one at the facility was direspectful or rude. I encountered two employees during my stay and they were very polite. I just didnt like the begining of the stay and surely not liking them double charging me and not being able to be reached.
CALLED to talk with the manager Michelle and she had a very nasty attitude and said she didnt give a damn about the charge because this was her last day and she refused to look into the situation thouroughly. Choice hotel need to have better managers managing their hotel. i am seriously thinking about did membering myself along with my other business associates because the attitude I received was very unprofessional.
Calvin
Bodde her 1 natt i mai 2024