Fasilitet på overnattingsstedet
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Anmeldelser av Rodeway Inn

2 out of 5
Rodeway Inn
5203 South 1st Street, Abilene, TX

Anmeldelser

7,4

Bra

Rangering på 10 − Utmerket. 198 av totalt 582 anmeldelser." "
Rangering på 8 − Bra. 159 av totalt 582 anmeldelser." "
Rangering på 6 − Grei. 95 av totalt 582 anmeldelser." "
Rangering på 4 − Dårlig. 60 av totalt 582 anmeldelser." "
Rangering på 2 − Forferdelig. 70 av totalt 582 anmeldelser." "

7,6/10

Renhold

8,0/10

Personale og service

6,6/10

Fasiliteter

6,8/10

Overnattingsstedets bygg og tilstand

7,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Bjørn

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell, mye for pengene.
Flott hotell og bra betjening. Uheldig med tidspunktet da hotellet var under oppussing.
Bodde her 1 natt i september 2018
Svar fra Jessica M den 25. sep. 2018
Bjorn, Thank you so much for taking the time to leave us a review! I will share your comments with our team! We hope to see you soon.

10/10 – Utmerket

Rodrick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoy the peace and quiet that the property has and the residents give each other
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Gabrielle

Likte ikke: Renhold og personale og service
Bodde her 2 netter i mai 2024
Svar fra ss den 22. mai 2024
We have taken your feedback on board, and we will strive to make improvements accordingly

10/10 – Utmerket

al

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Staff is nice ,rooms are clean
Bodde her 1 natt i mars 2024
Svar fra ss den 20. mai 2024
Thank you so much for taking the time to post a review al. We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights

6/10 – Grei

Raul

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Killed one cockroach in the room as soon as I got there. Didn't see any others that night or the next night since I was booked for 2 nights. Toilet had poop stain under the seat and urine stains on the caulking that seals it to the tile. The ceiling tile at the lavatory sink had a piece of toilet paper covering a hole on the foam ceiling tile. The plug next to the lamp next to the bed did not have a plug cover on it to keep the electrical wires from showing to expose the danger of a child or someone to get electicuted. I took pictures and dont see where this app allows me to display the pictures.
Bodde her 2 netter i mai 2024
Svar fra ss den 14. mai 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Utmerket

Dameon

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Bodde her 4 netter i april 2024
Svar fra ss den 13. mai 2024
We are so happy to hear that you enjoyed your stay with us,We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon.

8/10 – Bra

Eileen

Reiste med partner
Likte: Renhold og personale og service
Lot of people hang around
Bodde her 1 natt i mai 2024
Svar fra ss den 8. mai 2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again. You're always welcome here.

8/10 – Bra

Rodrick

Bodde her 1 natt i mai 2024

10/10 – Utmerket

Kevin

Reiste med partner, Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would recommend my family members there
Bodde her 1 natt i mai 2024
Svar fra ss den 8. mai 2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again. You're always welcome here.

8/10 – Bra

Wilfried

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
overall good hotel for price
Bodde her 2 netter i april 2024
Svar fra ss den 29. apr. 2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 – Utmerket

Rodrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean and comfortable
Bodde her 1 natt i april 2024
Svar fra ss den 29. apr. 2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 – Utmerket

Maren

Likte: Personale og service og overnattingsstedets bygg og tilstand
Cheapest in town. Really comfortable and spacious for the price. Staff is very friendly.
Bodde her 2 netter i april 2024
Svar fra ss den 29. apr. 2024
We're truly honored to have you as a valued customer. Thank you for consistently choosing us and for taking the time to leave such positive feedback once again.

10/10 – Utmerket

BRADLEY

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Di den 30. apr. 2024
Dear Bradley,Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Utmerket

Rodrick

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Quiet and clean, the staff was excellent
Bodde her 2 netter i april 2024
Svar fra ss den 24. apr. 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon

4/10 – Dårlig

Kimberly

Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Di den 16. apr. 2024
Dear Kimberly, Thank you for taking the time to share your experience about your recent stay at our hotel. We want our guests to have the best stay possible where everything is like new, in place and of the highest quality. I am sorry this was not the case during your stay. You can be confident that we have followed-up on your concerns. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 – Utmerket

Alma

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My friend missed the parking entrance because the building didn't look like a hotel. After we went to dinner, the hotel sign wasn't lit up. The place is starting to show its age. The corner of the front desk had business cards for call girls :-( The towels were big and fluffy.
Bodde her 1 natt i april 2024
Svar fra FD den 15. apr. 2024
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

6/10 – Grei

Virgil

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Better option and choices for breakfast
Bodde her 1 natt i april 2024
Svar fra Di den 12. apr. 2024
Dear Virgil, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

6/10 – Grei

Robert og West Hartford

Likte: Renhold
It's a strange place: It's a large facility, with the rooms looking out on a central enclosed atrium. There don't seem to be many guests. The lobby and the large enclosed atrium areas are pretty much empty, devoid of furniture. Even the Rodeway sign out front seems temporary, a fabric sign over whatever the hotel name had been previously. There was a guy disassembling his motorcycle right in front of the main entrance, making it look rather unattractive to me. The young man at the desk was helpful and courteous, but he had some trouble getting me checked in (some issue between Expedia and the Rodeway's system prevented him from being able to see my reservation). He had to call for help. The first room they assigned looked fine but smelled bad - I don't know if someone had smoked in there or if it was some sort of disinfection. I went back and asked for a different room. The second one indeed was much better and smells "normal." Both rooms appeared to be clean and well-maintained. We'll see in the morning how the included breakfast is.
Bodde her 1 natt i april 2024
Svar fra FD den 10. apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 – Bra

Liraessa

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Good: The beds were comfy and the shower had good water pressure and the hot water stayed hot. Great: The staff was friendly and helpful. Bad: Had to move rooms 3 times, first room the dead bolt did not lock and missing curtains (101), the second one had missing curtains (214), the third one was good until a pen rolled under the bed to reveal a lot of trash under the bed and when I went to shower there was hair on the walls from last guest as well as a lot of dirt and grim in the tub itself (213).
Bodde her 1 natt i mars 2024
Svar fra FD den 27. mars 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 – Bra

Aya

It was good for the price, but a bit noisy
Bodde her 1 natt i mars 2024
Svar fra FD den 27. mars 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

2/10 – Forferdelig

Holly

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This place is an absolute nightmare! There were 3 events going on in Abilene, causing hotels to be booked up. I booked this one & regretted it as soon as I got there!! Dirty, no air, lock didn’t work, no windows, scary. As a female traveling alone, I absolutely could not stay there! It was awful and I do not know how they are even in business!
Bodde her 1 natt i mars 2024
Svar fra FD den 27. mars 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 – Forferdelig

Tricia

Bodde her 1 natt i mars 2024
Svar fra FD den 4. apr. 2024
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 – Bra

Vincent og canyon

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Breakfast sucks only cereal
Bodde her 2 netter i mars 2024
Svar fra Di den 13. mars 2024
Thank you for choosing our property during your recent travel to Abilene, Texas. We enjoyed having you as our guest and look forward to the opportunity of welcoming you back soon. Although, Rodeway Inn does not typically include breakfast in the room rate, please feel free to check our hotel website for our current promotions, such as Bed and Breakfast and Local Attraction packages. On behalf of the entire team at Rodeway Inn, I would like to wish you and your family a terrific end of the week!

10/10 – Utmerket

Renee

Bodde her 1 natt i februar 2024
Svar fra FD den 27. mars 2024
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

2/10 – Forferdelig

Alexander

Forretningsreisende, Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything about this place was sketchy, staff nowhere to be found and unhelpful. It was just awful all around and I wonder how they are still open.
Bodde her 5 netter i februar 2024
Svar fra Di den 1. mars 2024
Dear Alexander, Thank you for taking the time to review our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Love staying here!
Bodde her 1 natt i februar 2024
Svar fra Di den 29. feb. 2024
Dear Jessica, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Utmerket

Jessica

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff is amazing! This place is very comfortable and safe!
Bodde her 1 natt i februar 2024
Svar fra FD den 28. feb. 2024
we are so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

10/10 – Utmerket

Von

Likte: Fasiliteter
Nice
Bodde her 1 natt i februar 2024
Svar fra Di den 6. feb. 2024
Dear Von, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 – Forferdelig

JEFFREY D

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The female staff member was very kind and easy on the eyes. They advertise no pets…not true. Had to move rooms three times for various reasons. Pot smoking in parking lot with garbage everywhere. Breakfast consists of toast and two types of cereal.
Bodde her 2 netter i januar 2024
Svar fra Di den 6. feb. 2024
Dear Jeffrey, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

6/10 – Grei

Kimberly

Reiste med familie og små barn
Likte: Personale og service
Likte ikke: Fasiliteter
Our 1st room the curtain didn’t close. Staff was eager to help gave us a second room clerk with me to check it out. 2nd room and a horrible cigarette smell. So he gave as a 3rd room. Clerk didn’t go and check it out we just changed room had my 2 grandchildren with me they are 4 and it was getting late for them. Curtains closed. Got pjs on and went to watch tv. It didn’t work. Cable wasn’t set up in that room. SMH. I was done we went to bed. The room was good clean. Would of been nicer if had better pillows and more of them. They at least had a small breakfast not just coffee as Econo Lodge only offers coffee. Had to ask front desk for danishes would not have even known if another guest didn’t tell me. Yes I would stay there again. I will bring my own pillows and if grandkids are with extra toys for them just in case tv isn’t working. No ice either. Staff member told me that they have several rooms 12 I think that have hot tubs in them however they don’t rent them out and over half the building is used for storage rooms that were conference rooms are now storage. With no individual outside doors or windows wonder if that would be a fire hazard.
Bodde her 1 natt i januar 2024
Svar fra Di den 6. feb. 2024
Dear Kimberly, Thank you for taking the time to review our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 – Utmerket

Caleb

Bodde her 1 natt i januar 2024
Svar fra Di den 6. feb. 2024
Dear Caleb, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

6/10 – Grei

Michael

Bodde her 1 natt i januar 2024
Svar fra Di den 6. feb. 2024
Dear Michael,Thank you for taking the time to share your experience with us. We appreciate your feedback and will use that to improve our service in the future. We hope that you will consider staying with us again.

8/10 – Bra

Anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Di den 6. feb. 2024
Dear Anthony, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 – Forferdelig

Danny

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The room wasn't really ready for someone to stay in it. The room seem incomplete, door jams not finished, bathroom door wouldn't even close. The room didn't have a refrigerator as listed we had to ask for one, the coffee maker was missing too, I had brought my own coffee maker. The Breakfast bar was a total joke, Bread for toast and some cereal. The over all experience was uncomfortable. The Price was cheap for a Saturday stay. If it was just me it wouldn't of mattered as much, My wife was with me so it mattered. I took pic's
Bodde her 1 natt i januar 2024
Svar fra Di den 6. feb. 2024
Dear Danny, Thank you for taking the time to review our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 – Utmerket

Caleb

Bodde her 1 natt i januar 2024
Svar fra Di den 6. feb. 2024
Dear Caleb, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Utmerket

Walter

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A great place to stay in Abilene
Very good property. Excellent furniture, better maintained than most. Breakfast is kind of thin though. Be prepared to get down the street to Denny's or somewhere else for that
Bodde her 1 natt i januar 2024
Svar fra Di den 6. feb. 2024
Dear Walter, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. I am sorry you did not find our breakfast We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 – Bra

Cynthia

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Di den 6. feb. 2024
Dear Cynthia,Thank you for your response to our survey. We appreciate your feedback and will use it to improve our hotel services. We hope to see you again!

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Di den 30. des. 2023
Dear Richard, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 – Bra

Gary

Had a good comfortable stay but breakfast was bori
Bodde her 1 natt i desember 2023
Svar fra Di den 30. des. 2023
Dear Gary, Thank you for choosing our property during your recent travel to Abilene, Texas. We enjoyed having you as our guest and look forward to the opportunity of welcoming you back soon. Although, Rodeway Inn does not typically include breakfast in the room rate, we choose to provide a small continental breakfast as a courtesy to our guests for a more enjoyable stay.On behalf of the entire team at Rodeway Inn in Abilene, I would like to wish you and your family a terrific end of the week!

6/10 – Grei

Camille

Reiste med familie
Likte: Personale og service og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Di den 30. des. 2023
Dear Camille, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

8/10 – Bra

Erik

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice quiet property. Reasonable rates. The owner was friendly and helpful plus you could tell the rooms were renovated recently. The beds weren't the most comfortable but i like mine soft. There was enough room for me to do yoga and the water pressure and temperature was agreeable. All in all i will be going back if in the area again
Bodde her 1 natt i desember 2023
Svar fra Di den 28. des. 2023
Dear Erik, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. Our quiet atmosphere and renovated rooms are something we pride ourselves on. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Utmerket

Andy

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i desember 2023
Svar fra Di den 28. des. 2023
Dear Andy, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Utmerket

Joe Angel

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just a good stay
Bodde her 1 natt i desember 2023
Svar fra Di den 28. des. 2023
Dear Joe, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. It is important to us that our guests always have a good stay. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 – Utmerket

Andy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Di den 28. des. 2023
Dear Andy, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 – Forferdelig

Linda

Forretningsreisende
Bodde her 1 natt i desember 2023
Svar fra Di den 21. des. 2023
Dear Linda, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

2/10 – Forferdelig

Elizabeth

Bodde her 1 natt i desember 2023
Svar fra Di den 21. des. 2023
Dear Elizabeth, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 – Utmerket

Elizabeth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its just soo peaceful and the rooms feel like home thats what i love about the rodeway inn. And the manager is awesome
Bodde her 2 netter i desember 2023
Svar fra Di den 8. des. 2023
Dear Elizabeth,Thank you so much for sharing your feedback. We are happy to hear you have enjoyed your stay and hope to see you again soon.

10/10 – Utmerket

Curt og Glendora

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Kind of a strange place. The Indian or Pakistani, or whatever dude check me in was good. Not great, really didn't say much, not friendly, but not angry. Nobody I would hire for my company. And then there is a more full-size girl there later, on who is friendly enough,yet a little different also. . I don't know this area so maybe that's how people are again, not good not bad. For the price it was fine.
Bodde her 1 natt i desember 2023
Svar fra Di den 7. des. 2023
Dear Curt, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 – Dårlig

Norman

Forretningsreisende
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Dirty room, anemic breakfast, friendly staff tho!
Door to my assigned room was ajar and had not been touched since last guest left! Poor front desk lady was aghast and apologized profusely. Next room had no comforter, no soap, ONE bath towel and there was long hairs on the floor. Shower curtain was way too long so it "mopped" the bottom of the tub. Room smelled musty. Next morning the heater didn't work! Front desk offered to move me to another room upon my return for the second night of my stay. To their credit, the rest of the facility was very clean and bright (lobby). Didn't look like breakfast was going to amount to much so I went elsewhere.
Bodde her 2 netter i desember 2023
Svar fra Di den 6. des. 2023
Dear Norman, Thank you for taking the time to share your experience about your recent stay at our hotel. We want our guests to have the best stay possible where everything is like new, in place and of the highest quality. I am sorry this was not the case during your stay. You can be confident that we have followed-up on your concerns. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 – Utmerket

Timoteo

Bodde her 2 netter i november 2023
Svar fra Di den 6. des. 2023
Dear Timoteo, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!