The property advertised as “pet friendly” but charged me for replacement of sheets due to some paw prints on sheets that would easily come out in the wash. They also charged me for makeup stains on the duvet that were there when I checked in. The parking lot is full of potholes and there’s trash and old tires all around the parking areas. When it rained, the parking lot flooded with ankle to mid calf deep water. The pool is not operational and the dining room is stacked with furniture and mattresses. By the time they charged me the extra fees, I should have just stayed somewhere nicer with higher ratings. The staff tried to be nice, but the linen policies were just crazy for a facility this run down. I will say the room had recently been remodeled (but not the bathroom) and I was surprised that the interior was cleaner than expected. Overall, very dissatisfied and would not stay here again, despite the convenient location when attending events at the expo center.