On the whole, I really liked this hotel. Apart from the uncomfortably hard bed, the room was nice. One of the beds turned easily into a sofa and was more comfortable to sit on than lie on, although I would have liked an easy chair. I was impressed with the size of the coffee cups which are usually unreasonably small in hotels. our room was very clean and seems to have been freshly painted. There was some staining to the carpet outside the room but I don't hold that against them because I don't think it's possible to keep a carpet looking like new in a public area. The rooms are in a separate block which does look a bit like a prison from the outside but I didn't care because I didn't spend much time looking at the outside and I liked the inside fine. It was lovely and quiet at all times and we had absolutely no problems with the room. We didn't have breakfast so I can't comment, but we did have dinner on our first night. The food was lovely and the service impeccable. Jess, in particular was really warm and friendly especially when I thought I'd got the car registration wrong but hadn't and she had to change, then change back.