Hoteller nær 400 W Trailhead

«Card reader did not work well. Had to insert numerous times before it would activate. Room was not cleaned while I was there for 2 nights. Breakfast shut down earlier than listed. So no breakfast was included.»

«Arrived late from a wedding nearby. They sent the code to my phone making checkin smooth and easy. Checkout just as easy. Room cleans and the bed was so comfortable.»

«The place was great. Stayed here for a local family reunion. Would recommend. Desk Staff was very helpful when it came to check in, as I had an issue with my booking (my bad i booked the wrong month!). But she was very professional, understanding, and helpful to the situation. I was able to rebook, luckily they were not full to capacity. And I got a refund for the original booking a few days later. The breakfast selection was good. 24 hour coffee and hot chocolate station. Best cinnamon ...

«Comp breakfast»

«Good location for where I needed to be near lots of restaurants»

«The property was clean as well as the room. Not a lot of furniture. The room I stayed in had two Queen beds, a small table, Desk and Chair that incorporated a small Refrigerator and Microwave that allowed a Large Screen TV to sit on top. That's was it. All the lights were built into the ceiling with the exception a massive led lit Mirror behind the sink. No closet space to hang clothes or luggage stand. Parking was right at the door unless you were on the second floor and not sure of an ...

«Good»

«The breakfast was late»

«Staff was helpful. Need better signage from road. Right next to Marriott where you can use pool and restaurant. Good value»

«Experience at Tru Hotel To Whom It May Concern, I would like to express my dissatisfaction with the experience I had during my recent stay at Tru Hotel. Upon entering my room, I found the cleanliness conditions unacceptable. The bed had a strong unpleasant odor, and it was evident that the sheets and bedding had not been properly changed before my arrival. This situation caused significant discomfort and raised serious concerns about the hotel’s hygiene and quality standards. As a frequent ...

«Room was clean and also smelled clean. Hotel and room very dated. Curtains missing hooks and just hanging. One the the bed mattresses was absolutely terrible, like is was deflated or damaged in the middle.»

«there was a terrible smell in the room. It was supposed to be a non-smoking room. I'm not sure what the smell was. There was no dresser. The chair was a little metal chair with a torn seat cushion. Otherwise, the room was barren. The air-conditioner was pulled apart and and unplugged. When we went to plug it in the plug was awesome all apart and unsafe. We never tried the TV, but hung our clothes on it since there was nowhere else to hang them. There was yelling all through the night and dog ...

«We arrived at midnight, exhausted and traveling with two kids. The front desk staff was incredibly arrogant, treating us like servants. To be fair, the room itself looked okay and the bed sheets were clean and fresh—honestly, the only positive thing about our stay. Everything else was a disaster. The AC was completely broken and wouldn’t shut off or adjust. Even worse, the toilet didn't flush, so we had to carry water from the bathtub to wash it down (thankfully, there was a slow trickle of ...

«The hotel was in bad shape and in need of upkeep and cleaning. Bugs crawling on walls in the hallway, and the bathroom was disgusting. Almost every time we returned to our room, the keys had stopped working - once we had them replaced three times without them ever working, finally a member of staff had to come up and let us in. This kept happening. The pillows were small and not very comfortable, and one of the pillows had a hole in the pillowcase - when asked if we could maybe have an extra ...

«The property was well lit and clean. The service and property employees were helpful and I felt heard and seen. They answered all question I had. They are very friendly and wonderfully informative. The breakfast was really good and had a nice variety of breakfast. They had the best eggs I have ever had in a hotel. I would definetly recommend this hotel.»

«LA HABITACION TENIA UN HORRIBLE OLOR A HUMEDAD Y MUY SUCIA. DE HECHO ENCONTRAMOS UN PAR DE CUCARACHAS EN LA HABITACION»

«This place is an absolute dump. I don’t know that the room was cleaned at all before we checked in. There was peanut butter smeared on the phone cord on the bed side table. The shower was filthy. The bathroom is so small the sink is outside of it and you can’t close and open the bathroom door while sitting on the toilet. Free breakfast said it was offered but when I went to the desk to ask where breakfast was served he pointed to a small table next to a coffee maker and looked at me like I had 3 ...