Dear Mr. Clayton,We're genuinely sorry to hear that your experience fell short of expectations. We value your feedback and would have appreciated an opportunity to understand more about your concerns while you were on property, we were not aware you had any issues, If you could have provided additional details or contacted us directly, we'd like to have worked towards addressing any issues and ensuring a better experience.Thank you for bringing this to our attention.Sincerely,Glender Chesmin.

Dear Mr. Man Lee,Thank you for taking the time to post a review of your recent stay with us at La Haut.We hope to have the pleasure of hosting you again in the future.Warm regards,Glender Chesmin.

Dear Angela,Thank you for sharing a review of your stay with us at La Haut.It was a pleasure hosting you and hope to have the pleasure of hosting you again in the future.Warm regards,Glender Chesmin.

Dear Mrs. Alison,Thank you for sharing your delightful feedback of your recent stay with us at La Haut Resort! We're thrilled to hear that you were captivated by the unbelievable view from our property. Our team is dedicated to creating memorable experiences, and it warms our hearts to know that you found them to be friendly and wonderful to talk to.We appreciate your kind words and hope to have the pleasure of hosting you again in the future for more enjoyable conversations and breathtaking views.Warm regards,Glender Chesmin.

Dear Mr. Salih,Thank you so much for taking the time to share your wonderful experience at our establishment! We are delighted to hear that you enjoyed your stay and were captivated by the amazing view of the Pitons. Our team takes great pride in providing helpful and friendly service, and it's truly heartening to know that their efforts contributed to your positive experience.We appreciate your kind words and look forward to welcoming you back for another memorable stay in the future.Best regards,Glender Chesmin.

Dear Mr. Joseph,Thank you for taking the time to post a review of your recent stay with us.We're thrilled to hear you enjoyed your stay! Our team strives to create a welcoming atmosphere, and it's wonderful to know our staff made a positive impression. The scenic views and comfortable rooms are indeed highlights of our property. We're delighted you had a chance to experience our restaurants and found them lovely.Thank you for sharing your feedback, and we hope to welcome you back soon for another great experience!Warm Regards,Glender Chesmin.

Dear Ms. Stephanie,Thank you for taking the time to share your detailed feedback with us of your recent stay at La Haut Resort. We sincerely apologize for the issues you encountered during your stay. Your comments are invaluable in helping us improve our guest experience.We regret that the absence of a TV or audio amenities affected your comfort. We'll certainly take this into consideration as we work on enhancing our room offerings.We are truly sorry to hear about the encounter with the roach. This is not up to our standards, and we have already taken measures to address this promptly. Regarding the bed, we'll be sure to inspect and address any issues with sinking. Your comfort is our top priority.We appreciate your feedback on the infinity pool, and we'll work diligently to ensure it is maintained to the highest standards.We're truly disappointed to hear that the breakfast did not meet your expectations. This is not reflective of our usual standard, and we're actively working with the person who is operating the restaurant on improving this aspect. Your mention of the mugs during breakfast and lack of taste has been noted, and we will make sure to address with the restaurant owner. We're pleased to hear that you found our staff wonderful, and we'll be sure to pass along your kind words to them.We're sorry to hear that you won't be returning, but we appreciate your candid feedback. Your insights will be used to make significant improvements.Thank you for choosing to stay with us, and we hope you had the chance to enjoy the infinity pool and the magnificent view of the pitons.Warm Regards,Glender Chesmin.

Dear Mr. Matthew,Thank you so much for taking the time to share your detailed feedback of your recent stay with us at La Haut Resort.We're delighted to hear that you enjoyed our amazing location and views. It's wonderful to know that you found your room spacious, quiet, and comfortable, and that you were pleased with our staff and the amenities, including the mini fridge.We apologize for the inconvenience you experienced with the toilet, and we're grateful for your patience in resolving it. Your feedback helps us improve, and we'll make sure to address this issue promptly.We look forward to welcoming you back on your next visit, and we're thrilled that you plan to recommend us to your friends and family.Thank you once again for choosing to stay with us!Warm Regards,Glender Chesmin

Dear Magdalene,Thank you for taking the time to share your feedback about your recent stay.Our team is dedicated to providing various activities and amenities to cater to the diverse interests of our guests. We regret that we failed to meet your preferences on this occasion since you only spent one night with us. Warm Regards,Glender Chesmin.

Dear Ms. Jennifer L,Thank you for sharing your feedback regarding your stay at La Haut Resort. We deeply apologize for the inconvenience and discomfort you experienced during your time with us. We take your concerns seriously, and we appreciate you bringing them to our attention .We sincerely regret that your first night in the Deluxe room was marred by the noise from the nearby road. We understand how disruptive that must have been, especially when seeking a tranquil setting for a peaceful sleep. Your comments have been duly noted, and we will take immediate steps to address this issue and explore options to enhance the overall guest experience.Regarding the subsequent room change to the Honeymoon Suite, we apologize for the persistent noise disturbance caused by the barking dog outside your window. This is not the standard we strive for, and we understand how frustrating and inconvenient it must have been for you. We assure you that we will investigate this matter thoroughly and take appropriate measures to rectify the situation, ensuring such occurrences are prevented in the future.We deeply regret any miscommunication or lack of assistance you encountered when seeking resolution for these issues . We have spoken with our staff members, including the security guard, to address the matter promptly and ensure better communication and responsiveness moving forward.Regarding your refund request, we understand your frustration. We would like to clarify that the refunds are generally handled through the booking platform which you used and this refund was done not to long after you requested it in March 2023. Please contact the company you booked with since we have refunded the payment to them and they in turn have to refund the payment we sent to you. We assure you that we have cooperated fully with the company from day one and they must be contacted to process the payment to you.Once again, we sincerely apologize for the shortcomings you experienced and any dissatisfaction caused. Your feedback is extremely valuable to us as we continuously strive to improve our services. We hope that you will give us another opportunity to serve you better in the future and provide the exceptional experience that we are known for.We appreciate your understanding and patience throughout this process.Warm Regards,Glender Chesmin

Dear Ms. Anibal,Thank you for your review of the resort.We are happy that you find the place was peaceful and beautiful.We are looking forward to hosting you here again in the not to distant future.Warm Regards,Glender Chesmin.

Dear Ms. Genevieve, Thank you for posting a review of your recent stay with us at La Haut.We appreciate your kind and generous words about the views, the room, the staff and the property.Since we are in the tropics moquitos are expected, however, we are sorry to hear they were a bother.As for the restaurant, it is privately operated and we do not have control over what happens there, but, we will make mention of this to them for future reference.We do hope to welcome you here at La Haut again in the not to distant future.Warm Regards,Glender Chesmin.

Dear Mr. Yogesh,Thank you for posting a review of your recent stay with us at La Haut Resort.We are happy to know you loved the excellent location and views at the hotel.We are currently working on the other things mentioned to avoid the same issued by other guests who will be in this room.Thank you for staying with us.Warm Regards,Glender Chesmin.

Thank you Mr. John

Dear Mr. Abhijit,Thank you for posting a review of your recent stay with us at La Haut.We are sorry to hear you had these issues during your stay with us.We would have appreciated if you brought up these concerns to us during your stay with us in other for us to rectify them right away.We are happy that you liked the location and the view of the room.Once again thank you for staying with us.Warm Regards,Glender Chesmin.

Dear Mr Benjamin,Thank you for taking the time to post your review of your experience at La Haut Resort. We value your feedback and are glad that you enjoyed our Views and the location.We listen to the guest comments and appreciate you sharing your concerns with us, this provides us with ideas on how to improve on our services and how to make our guests stay as comfortable as possible. Once again, thank you for your comments and business. Warm Regards,Glender Chesmin.

Dear Ms. Shanna,Thank you for taking the time to post a review of your recent stay with us at La Haut Resort. As a small property that works hard to please all our guests needs, we greatly appreciate your kind and generous compliments. We are happy to know that you enjoyed the many things that we have to offer at the resort.We deeply apologize about the other issues you came across during your stay with us, and we have worked exceedingly hard to ensure that these things are sorted out.Thank you once again and we are looking forward to hosting you again in the future. Warm Regards,Glender Chesmin.

Thank you for your lovely review of our property La Haut Resort.We do hope to see you here again in the not to distant future.Best Regards,Glender Chesmin.

Dear Mr Bruce,Thank you for your review of our property La Haut Resort.We do hope to see you here again in the not to distant future.Best Regards,Glender Chesmin.

Dear Mr. Shakeel,Thank you for the review of your recent stay with us at La Haut Resort.Thank you for the feedback on the rooms and restaurant, we will take your suggestions into consideration.We are happy you had a good stay with us and the staff was very friendly to you.We do hope to welcome you to our hotel some time in the not to distant future.Best Regards,Glender Chesmin.

Dear Ms. Rochelle,Thank you for posting a review of your recent stay with us at La Haut Resort.Thank you for loving our stunning property and the view from this resort.Thank you for also pointing out the few things that needs to be done to make the place better, we value our guests feedback and we are working towards making everything better.Once again thank you, and we are looking forward to welcoming you back to the resort.Warm Regards,Glender Chesmin.

Dear Kerry,Thank you for posting a review of your stay with us at La Haut Resort.We are grateful for your comment stating that our staff are incredible, we appreciate this very much. It is our aim to spoil all our guests and treat them like family when they are staying with us.Thank you for pointing out about the upgrades, we are working on getting these items in place for the resort.We are looking forward to welcoming you back here again in the not to distant future.Warm Regards,Glender.

Dear Jason,Thank you for loving your stay with us at La Haut Resort.We do hope to welcome you here again in the not to distant future.Warm Regards,Glender.

Dear Thomas,Thank you for posting a review of your stay with us at La Haut Resort.We are glad that you loved the spot and the views.We are sorry to hear that you think the staff is poor, we would have been happy to hear what made you say this before you left the resort.Once again, thank you for making us your vacation spot in St Lucia.Best Regards,Glender Chesmin.

Dear Sir/Madam,Thank you for posting your beautiful review of your stay with us at La Haut.We are thankful that you enjoyed the beautiful view of the pitons and the wonderful pool on property.We do hope you will make some time to visit us here again at La Haut.Warm Regards,Glender Chesmin.

Dear Luke,Thank you for posting a review of your stay with us at La Haut Resort.We are happy to know your stay with us was exceptional and the Cashew room and the views were as you expected it.We are sorry to hear about your issue with the prices for the restaurant on property. It is privately operated by some one else, hence the reason why we have no control over the prices .We do hope to welcome you back at La Haut in the not to distant future.Best Regards,Glender Chesmin.

Dear Mr. May,Thank you for taking the time to post a review of your recent stay with us at La Haut.We appreciate you pointing out they few things which needs to be improved in the room. We would have appreciated if you told us about these issues during your stay with us in other for us to better assist you and make your stay more comfortable.You initially booked our lowest room category but was offered a free upgrade to the Cashew room. We have never had any guests call our rooms especially the Cashew rooms dumpy. You mentioned "rooms" in your review but you only stayed in 1 room at the resort.Thank you once again for your review.Warm Regards,Glender.

Dear Mr. Survaughn, Thank you for taking the time to post a review of your stay with us at La Haut Resort. We appreciate it and we are looking forward to your next visit at La Haut Resort. Best Regards, Glender Chesmin.

Dear Ms. Arleen, Thank you for taking the time to post a review of your recent stay with us at La Haut. Thank you for highlighting what made your stay exceptional. We are exceedingly happy about it. We do hope to welcome you back again in the not to distant future. Best Regards, Glender Chesmin.

Dear Shonda, Thank you for taking the time to post a review of your recent stay with us at La Haut. We appreciate you pointing out to us what made your stay better and what needs to be improved on our end. We would have really been happy if you brought up these issue to us while you were on property to help make your stay better. Thank you once again and it was a pleasure having you. Warm Regards, Glender Chesmin.