Dear Kjersti,Thank you for your wonderful review. We are glad to read you enjoyed the Victorian heritage in our historic building and that you had a pleasant stay. We look forward to welcoming you again soon.Kind regards,John - Guest Services Executive

Dear Ole-Marius, Thank you for your warm review. We look forward to welcoming you back for another trip to our wonderful city. Szymon - Guest Services Executive

Dear Jens, Thank you so much for your feedback regarding your recent stay with us at The Royal Horseguards Hotel. We always strive to deliver the best experience to our guests and I am delighted to hear that you had an enjoyable stay with us. We look forward to welcoming you soon. Kind regards, John - Guest Services Executive

Dear Snorre,Thank you for taking the time to review your recent stay with us. We are delighted to read that you had a great stay with us and enjoyed our unbeatable location. We are looking forward to welcoming you back! Kind regards, Faroq- Guest Services Executive

Dear Karstein,Thank you for your amazing rating and for choosing to stay with us. We are so pleased that everything was to your liking and we very much look forward to welcoming you back soon!Kind regards,ArlindaGuest Services Executive

Dear Eirik Flengsli,Thank you for your review and for choosing to stay with us. We are so sorry to hear about the a/c malfunction in your room and disappointed that this was not properly addressed with our Maintenance Team. Please be assured that I have shared your feedback with our Chief Engineer to address accordingly. We hope this didn't disturb your comfort nor impact on your decision to stay with us in the future.We look forward to welcoming you soon.Kind regards,ArlindaGuest Services Executive

Hello, Thank you for taking time to review our hotel. The different room types do have different views I am sorry to read that you didn't enjoy the Guest Room, they are located overlooking a court yard and are very quiet so ideal if you are busy sightseeing all day and come back to the hotel for a sound nights sleep in a spacious and comfortable room. I do however appreciate your comments and will ensure they are noted. Still, wonderful you enjoyed our central location and the ease of getting around. We do hope to welcome you back. If you would like to contract the hotel directly to talk through the different room types next time so we can ensure we match your expectations. Kind regards

Hi Havard. Thanks for confirming that you had another fantastic time with us. It would be our pleasure to ensure that you are well taken care of on your next visit.

Hello. Thank you for your feedback. Sorry to know that you found our breakfast pricey. We do carry out price checks of similar establishments to ensure that we are competitively priced. But it's great to know that you were well looked after and enjoyed our amazing central location. We all look forward to welcoming you back for another exceptional visit.

Thank you for your rating. We do pride ourselves on our superb standards of service and standards so it is very disheartening to know that we did not get it right on your visit. We look forward to welcoming back for a truly 5 star stay.

Thanks for the amazing rating! we cannot wait to welcome you back to our beautiful hotel for another spectacular stay!

Thanks for the wonderful rating! We greatly look forward to welcoming you back for another amazing stay to our glamorous hotel and fabulous city!

Dear Michiel,Thank you for this 5* review.It's wonderful to hear that you had an enjoyable stay. We look forward to the opportunity of welcoming you back to our fantastic city in the near future. Kind regards, Faroq - Guest Services Executive

Dear Ryan,Thank you for this 5* review. It is a pleasure to know that you enjoyed your stay. We hope to welcome you back to our wonderful city soon.Kind regards, Faroq - Guest Services Executive

Dear James, Thank you for the warm review. We are glad to know that you enjoyed our one-of-a-kind location as much as we do. We hope to welcome you back on your next adventure. Kind regards, John - Guest Services Executive

Dear Meghan, Thank your for choosing to stay with us and leaving this 5 star review. It is fantastic to read that we were able to accommodate all your needs. We look forward to welcoming you back on your next adventure. Kind regards, Szymon - Guest Services Executive

Dear Jennifer,Thank you for choosing to stay with us and leaving this kind review. We are glad to know that the pride the staff has in their work shines through. We look forward to seeing you again soon.Kind regards,Szymon- Guest Services Executive

Dear Michael, We are delighted to hear that you had a wonderful stay with us. We are pleased that our team members were able to provide an exceptional and positive experience for you, along with our unbeatable location. We look forward to welcoming you soon. Kind regards, Faroq - Guest Services Executive

Dear Robert,Thank you for choosing to stay with us and leaving this kind review. It is great to know you enjoyed our unbeatable location. We hope to welcome you back to London soon.Kind regards,Faroq - Guest Services Executive

Dear Jasmin,Thank you for choosing to stay with us and leaving this kind review. It is great to know you enjoyed our fantastic location as much as we do. We hope to welcome you back to London soon.Kind regards,Szymon - Guest Services Executive

Dear Ethel, Thank you for choosing to stay with us. We are glad to know you enjoyed our unbeatable location. We hope to see you in our wonderful city again soon.Kind regards, Szymon - Guest Services Executive

Dear Dave, Thank you for taking the time to leave this warm feedback. It is a pleasure to know that the pride the staff takes in their work shines through. We cannot wait to see you on your next trip to our amazing city. Kind regards, John - Guest Services Executive

Dear Michael Alan,Thank you for taking the time to write such a lovely review. It's wonderful to hear that you had a great time in our hotel and that you were pleased with the amazing service we provided and our historic location. I will be sure to pass on your kind words to Million. We all look forward to welcoming you back soon. Kind regards,Faroq - Guest Services Executive

Dear Armando Jose,Thank you for taking the time to write such a lovely review. It's wonderful to hear that you had a great time in our hotel and that you were pleased with the amazing service we provided and our historic location. We all look forward to welcoming you back soon. Kind regards,John - Guest Services Executive

Dear Amit, Thank you for your review. We are pleased to read you have enjoyed our unique and historic location. We look forward to welcoming you back for another trip to our wonderful city. Venisia - Guest Services Executive

Dear Françoise, Thank you for taking the time to leave a wonderful review. We look forward to seeing you again in our wonderful city. John - Guest Services Executive

Dear Karen, Thank you for your warm feedback. We are thrilled to know that our entire staff was able to provide you with exceptional service during your stay. We look forward to welcoming you back again soon. Kind regards, John - Guest Services Executive

Dear Valerie, First and foremost, thank you for staying with us at The Royal Horseguards. It is extremely disappointing to hear of the service you have experienced and as a hotel that prides itself on excelling in the service we provide we do apologise for the numerous inconveniences on your trip. I have taken the liberty and escelated this matter to the department heads to investigate further in order to close the gaps in our service.We can only hope for an opportunity to welcome you and display the true high-quality service we are so proud of.Kind regards,John- Guest Services Executive

Dear Stacy Marie, Thank you for your 5-star review. We are pleased to read you have enjoyed our unique and historic location. We look forward to welcoming you back for another trip to our wonderful city. John - Guest Services Executive

Dear Beth, Thank you for your 5-star review. We look forward to welcoming you back for another trip to our wonderful city. Faroq - Guest Services Executive

Dear Jeroen,Thank you for this 5* review. It is a pleasure to know that you enjoyed your stay. We hope to welcome you back to our wonderful city soon.Kind regards, Faroq - Guest Services Executive

Dear Kayleigh, Thank you for taking the time to write such kind words regarding your stay with us. It is a pleasure to know that all members of staff involved were able to provide a service that enhanced your stay and we can not wait to open our doors to welcome you again. Kind regards, John - Guest Service Executive

Dear Rao,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, John - Guest Services Executive

Dear SHINICHI, Thank you for choosing our hotel for your stay. We are delighted to hear that you enjoyed our unbeatable location, however, we appreciate your feedback regarding the rooms, and we will continue to work hard to improve the guest experience. We hope to have the pleasure of welcoming you back soon. Kind Regards, Faroq - Guest Services Executive

Dear Gunther,Thank you for staying with us and leaving this review. We hope to welcome you back on your next trip to our amazing city.Kind regards, Szymon - Guest Services Executive

Dear Craig,Thank you for this 5* review. It is a pleasure to know that you enjoyed your stay. We hope to welcome you back to our wonderful city soon.Kind regards,Szymon - Guest Services Executive

Dear Russell,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, Faroq - Guest Services Executive

Dear Barbara, Thank you for the warm feedback. It is a pleasure to read that we managed to make your trip that extra bit special and that you enjoyed our one-of-a-kind location. We hope to welcome you back for another special stay soon. Kind regards, John- Guest Services Executive

Dear Junhong, We are delighted to hear that you had a wonderful stay with us. I have forwarded your review to the relevant department heads for internal follow-up. We look forward to welcoming you soon. Kind regards, John - Guest Services Executive

Dear Shuk yi,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, Szymon - Guest Services Executive

Dear Erica, Thank you for choosing to stay with us and leaving this warm feedback. It is great to know that the pride the staff takes in their work shines through them. We look forward to welcoming you on your next adventure in our amazing city.Kind regards, Szymon - Guest Services Executive

Dear Carson, Thank you so much for your feedback regarding your recent stay with us. We always strive to deliver the best experience to our guests and I am delighted to hear that you had an enjoyable stay with us. I am delighted to hear that all team members involved were able to contribute to the smoothness of your stay with us. We look forward to welcoming you back on your next trip to our wonderful city. Kind Regards, Szymon - Guest Services Executive

Dear Alexander,Thank your for choosing to stay with us and leaving this 5 star review. We look forward to welcoming you back on your next adventure.Kind regards, Faroq - Guest Services Executive

Dear Lauren, Thank you for choosing to stay with us and leaving this lovely review. We find that when you combine our amazing location with our incredible service it is an unbeatable combination. We hope to see you in our wonderful city again soon. Kind regards, Faroq - Guest Services Executive

Dear Obed, Thank you for choosing to stay with us and leaving this review of our one of a kind location. We hope to have the pleasure of welcoming you back soon. Kind Regards, John - Guest Services Executive

Dear David Michael, Thank you for choosing to stay with us and leaving this review. We hope to have the pleasure of welcoming you back soon. Kind Regards, John - Guest Services Executive

Dear Stephen, Thank you for your 5-star review. We look forward to welcoming you back for another trip to our wonderful city. Venisia - Guest Services Executive