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Anmeldelser av The Omega

3 out of 5
The Omega
136 Sussex Gardens, London, England

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 78 av totalt 499 anmeldelser." "
Rangering på 8 − Bra. 270 av totalt 499 anmeldelser." "
Rangering på 6 − Grei. 113 av totalt 499 anmeldelser." "
Rangering på 4 − Dårlig. 27 av totalt 499 anmeldelser." "
Rangering på 2 − Forferdelig. 11 av totalt 499 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

7,0/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

tone

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2023
Svar fra Simon den 13. sep. 2023
Dear Tone,Thank you for taking the time to review your recent stay at The Omega Hotel. We greatly appreciate your feedback, and I am pleased to see that you rated your experience as 8 out of 10.It's wonderful to know that you had a positive experience during your stay. Once again, thank you for choosing The Omega Hotel for your stay. We look forward to welcoming you back in the future and providing you with an even more memorable experience.Warm regards,SimonThe Omega Hotel

8/10 – Bra

Jan Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helt greit hotell med sentral beliggenhet. Frokosten var helt ok for et kortere opphold. Hyggelig betjening.
Bodde her 3 netter i mars 2023
Svar fra Simon den 18. mars 2023
Dear Jan,Thank you for taking the time to share your feedback about your recent stay with us. We are thrilled to hear that you enjoyed our hotel's location and breakfast offerings.We hope that you had a pleasant stay overall and that you will choose to stay with us again in the future.Kind regardsSimonThe Omega Hotel

8/10 – Bra

Anna Lisa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bruker gjerne hotellet neste gang også.
Veldig fornøyd. Et rimelig hotell nært undergrunn. Hyggelig betjening. Enkel men tilfredsstillende frokost. Ganske fredelig strøk. Bra med spisesteder i nærheten.
Bodde her 7 netter i mars 2020

10/10 – Utmerket

Monica

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great service and clean room.
Bodde her 4 netter i februar 2020

8/10 – Bra

Maria Ogn

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2019

6/10 – Grei

Verifisert reisende

Bodde her 3 netter i oktober 2019

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rent og fint hotell
Rent og fint rom. Små bad, men god standard til å være et hotell i London.
Bodde her 2 netter i oktober 2019

8/10 – Bra

Christian

Likte: Renhold og personale og service
Likte ikke: Romkomfort
Nice and affordable hotel
A small and relatively modern hotel in a great area. Service is nice, rooms are small but clean.There is no lift here and it can be tiring to walk up stairs to the top floor rooms, 72 steps or so.
Bodde her 3 netter i august 2019

6/10 – Grei

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Lite igjen for pengene. Lite rom Kort seng Stusselig frokost Veldig trangt bad Vurderte å be om erstatning
Bodde her 4 netter i november 2018

8/10 – Bra

THOR

Turen var kjempefin. Hotellet rent og pent med trivelig betjening. Frokosten kan med fordel forbedres. Kan godt returnere dit en annen gang også. Fint og rolig strøk til å bo sentralt.
Bodde her 4 netter i november 2018

8/10 – Bra

Ellen Helen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
London for en, perfekt
Helt perfekt for en person å reise. Hotellrom var lite men hadde det man trengte. God service og hjelpsomme. Jeg opplevde en flekk på sengen og puten første natt jeg ankom og dette ble tatt hånd om med en gang. Hotellet trenger et større skilt, for jeg måtte lete en stund. Lokalisert bare 500 meter eller noe fra stasjonen hvor man kan ta undergrunnen, buss, eller tog til for man måtte ønske. Lengst vekke er nok flyplassen Gatwick med en times tid. Men ellers så var det meste en halvtime unna med undergrunnen (vel og merke når du har funnet ut av undergrunnen sitt system). Gode restauranter og puber rundt omkring. Jeg hørte ikke mye fra trafikk eller sykehuset som lå rett bak hotellet. Dette her var en perfekt tur for meg alene, men der lå en del par på hotellet og de brukte frokost flittig. Jeg prøvde en gang og anbefaler den ikke med mindre den inkluderer (noe det ikke gjør). Jeg anbefaler dere og bruke restaurant og cafe rundt omkring.
Bodde her 3 netter i september 2017

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Rent hotell nær Paddington.
Rent hotell. Litt trafikkstøy fra gaten. Varmt og lite ventilasjon. Hyggelige personale. Ingen heis så ikke ta øverste etasje. Inkludert frukost som ikke var noe særlig . Fin beliggenhet nær Paddington. Badet var forferdelig lite - minnet om badet i en lugar .

6/10 – Grei

Tonje

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bra til å være London
Lite koselig hotell, med super beliggenhet nær t-banen. Rommet og badet vårt var veldig lite, men rent og pent. I et annet land ville jeg blitt utrolig misfornøyd over å få dette rommet for pengene, men vel vitende om hotell-standarden og ikke minst prisene i London, så er vi fornøyd. Personalet var hyggelige og hjelpsomme, og frokosten god.

10/10 – Utmerket

Ragnar og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et utmerket sted å bo som turist i London
Kort vei til både Paddington og til busstopp for busser til Oxford Circus/Picadilly Circus (buss 23 som går hele døgnet). Serviceinnstilt betjening. Nyoppusset, gode senger, 3 USB-kontakter og 2 vanlige 220 V europeiske kontakter på rommet (i tillegg til engelske kontakter). Ikke noe behov for overganger eller mobillader! Små rom, men når man er i London er rommet et sted å sove. Grei frokost. Meget bra til å være et trestjerners hotell!

6/10 – Grei

Verifisert reisende

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell for prisen
Bra hotell for prisen. Tydelig nyoppusset. Får minus er trange bad og mye trapper. Forsøkte ikke frokosten, men hadde tilbudet.

8/10 – Bra

Thomas og Norge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lite og bra
Bra frokost, toast ,egg og bacon. WIFI på rommet.

6/10 – Grei

Ole-Kristian og Norge

Likte ikke: Renhold og romkomfort
Små rom med begrenset renhold
Bodde fem netter med to barn og hadde derfor ekstraseng. Det var begrenset med gulvplass på rommet pga dette, og badet var også lite. Pluss for gratis minisafe på rommet. Med unger på tur blir det jo fort litt søl med mat og drikke, men laken blei ikke skiftet på tross av synlige flekker på dem. Fjerde dagen ba jeg om å få skiftet dem, og da skjedde det uten problemer. Også flekker på bord og vinduekarmer ble værende igjen. Frokosten var i et lite lokale i kjelleren, greit nok for de som ønsker engelsk frokost med egg og bacon, men hvis ikke du ønsket det var utvalget svært begrenset... Klarte p glemme igjen et kredittkort på rommet, men det ringte de meg om noen dager etter hjemkomst for å gjøre meg oppmerksom på. Da jeg sperret det i etterkant var det ikke blitt brukt til noen transaksjoner, så tydeligvis ærlig og ordentlig betjening! Beliggenheten var bra, nært Paddington med både t-bane og tog til/fra Heathrow.

6/10 – Grei

Hugo og Norge

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helt greit
Beliggenheten er veldig bra. Rolig strøk, samtidig som det er veldig nært Paddington station, der flytoget fra Heathrow kommer inn, og som er stasjon på mange av undergrunnslinjene. Mange hoteller av denne typen i området, og mange turistrestauranter og puber. Hotellet er nylig renovert, så rommene er fine. Men bygget er gammelt og har ikke heis, så det er langt å gå opp og ned til toppetasjen. En litt merkelig løsning med badene på rommene, som gjorde at det var mye støy, både fra vannrør og fra vifter. Frokosten kan du stå over, og heller spise på en av kafeene/pubene i området. Betjeningen er hyggelige. Alt i alt, helt greit, men ikke mer.

6/10 – Grei

Linn og Oslo

Likte ikke: Renhold og romkomfort
Flott beliggenhet
Et hotell med flott beliggenhet, men mangler noe på renhold. Spesielt hva gjelder daglig renhold/housekeeping. Dårlig frokost, men et ok hotell for korte opphold.

8/10 – Bra

Stephanie Birgit

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were all so friendly at all times, we felt very comfortable!
Bodde her 6 netter i mai 2024

8/10 – Bra

Paola og Burnham

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice hotel very close to Paddington’s station. Professional yet friendly receptionist, he took my luggage at to room without me asking because he saw I have a tutor on my wrist.
Bodde her 2 netter i mai 2024
Svar fra Simon den 7. mai 2024
Dear Paola,Thank you for taking the time to review your recent stay at The Omega Hotel. We are pleased to hear that you enjoyed your time with us and found our hotel to be conveniently located near Paddington station.We're glad to hear that our receptionist provided you with professional yet friendly service and went the extra mile by assisting you with your luggage. It's our aim to ensure that every guest feels welcomed and well taken care of throughout their stay.We appreciate your feedback and are thrilled that there was nothing you disliked about your experience with us. Your satisfaction is our top priority, and we are delighted that we were able to meet your expectations.Thank you for choosing The Omega Hotel. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,SimonThe Omega Hotel

6/10 – Grei

Denisse

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
It met our basic needs, a bed for our heads and a bathroom…a very small bathroom that looked like and RV bathroom. But there was hot water for showers and a toilet and it met our needs. The staff was very friendly and helpful. And the close proximity to the underground metro was great. No lift, so use those legs and muscles to climb up the stairs with your luggage.
Bodde her 4 netter i april 2024
Svar fra Simon den 7. mai 2024
Dear Denisse,Thank you for sharing your feedback about your recent stay at The Omega Hotel. We appreciate your honest review and are glad to hear that we were able to meet your basic needs during your visit.We apologize for any inconvenience caused by the size of the bathroom. Our bathrooms are designed to be compact in order to maximize the available room space while still providing all necessary amenities for a comfortable stay. We're pleased to hear that despite its size, the bathroom met your needs and that you found it clean and equipped with hot water.Regarding the absence of a lift, we do make it clear during the booking process on our website and agency websites that we do not have an elevator. However, we are always more than happy to assist guests with their luggage to their rooms or to accommodate requests for lower floors whenever possible.We're delighted that you found our staff to be friendly and helpful, and we're glad that our proximity to the underground metro was convenient for your travels.Thank you for choosing The Omega Hotel. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,SimonThe Omega Hotel

10/10 – Utmerket

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I very much enjoyed my stay at the Omega. It's location is extremely convenient, a five minute walk to Paddington station and a ten minute walk in the opposite direction to Kensington Gardens. Around the corner are handy shops, pubs and restaurants. The staff were pleasant enough and helpful, the breakfast was filling (fruit, yoghurt, boiled egg, cereals, various breads/toast cheese/meats tea/coffee). One thing to watch out if you're not able bodied or have trouble with stairs there is no lift/elevator, I'm not sure there are enough staff to help with luggage either. I was upgraded to a double room, which I was grateful for, but it was still smaller than expected. I'm 5'10 and the bed and shower felt small, if you're of bigger stature you may struggle. My room was clean and more than serviceable, towels and sheets were changed daily, the wifi was strong and worked well. My room faced the street and was quite noisy so I was glad to have earplugs with me. I always bring earplugs to any new place I stay, because you just never know. Overall I would highly recommend this no-frills hotel for a night or two. You're not going to get pampered, but you'll get a clean room, hot shower, comfortable bed and hearty breakfast. I'll definitely be coming back. I used to stay at the trendy Pilgrim around the corner, but I got pretty much the same experience at the Omega for half the price. 1) Bring earplugs 2) Be prepared to carry luggage upstairs. Hope this review helps!
Bodde her 2 netter i april 2024
Svar fra Simon den 27. apr. 2024
Dear William,Thank you for sharing your detailed feedback following your recent stay at The Omega Hotel. We are delighted to hear that you enjoyed your overall experience with us and found our location, staff, and amenities to your liking.We appreciate your understanding regarding the absence of an elevator in our hotel. However, we are always more than happy to assist with luggage to the rooms or accommodate guests on lower floors upon request.Regarding the street noise, we apologize for any inconvenience this may have caused during your stay. As a Grade 2 listed building, we are restricted by building regulations and English heritage guidelines, preventing us from altering the traditional London sash windows. However, we do provide blackout blinds in the rooms to help minimize external disturbances. While some city noise is expected, especially in central London, we're glad to hear that it quietens down at night.We're pleased that you found your room to be clean and comfortable, and that our amenities such as daily towel and sheet changes and strong Wi-Fi met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another pleasant stay in the future.Warm regards,SimonThe Omega Hotel

10/10 – Utmerket

Simon

Reiste med partner
Likte: Fasiliteter
Good but I forgot to check accessibility to upper floors . As there were no lifts I struggled with my bad knees. My fault, not the hotel
Bodde her 2 netter i desember 2023
Svar fra Simon den 28. des. 2023
Dear Guest,Thank you for taking the time to share your experience at The Omega Hotel, and we appreciate your honest feedback. I'm delighted to hear that overall, your stay was good.I'm sorry to learn about the challenge you faced with accessibility due to the absence of an elevator. We do make it clear during the booking process on our website and agency platforms that our hotel does not have an elevator. However, I understand that sometimes oversights can happen.We truly appreciate your understanding, and it's our pleasure to assist with luggage and accommodate requests for rooms on lower floors whenever possible. Your comfort is of utmost importance to us, and we are always here to make your stay as enjoyable as possible.Thank you for choosing The Omega Hotel, and we hope to have the opportunity to welcome you back in the future. If there's anything specific you would like to discuss or if there are ways we can enhance your experience, please feel free to reach out.Warm regards,SimonThe Omega Hotel

10/10 – Utmerket

IMPACT PEOPLE

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Simon den 28. des. 2023
Dear Guest,We are truly grateful for your perfect rating and the delightful feedback you shared about your recent stay at The Omega Hotel. It was our pleasure to have you as our guest, and we're thrilled to hear that you had a fantastic experience.It's always a pleasure to serve guests as lovely as yourself, and we look forward to welcoming you again at a future time.Thank you once again for choosing The Omega Hotel. We can't wait to host you again!Warm regards,SimonThe Omega Hotel

8/10 – Bra

john

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Simon den 28. des. 2023
Dear John,Thank you for taking the time to rate your experience at The Omega Hotel, and we appreciate your feedback. We hope your stay with us was enjoyable.Thank you again for choosing The Omega Hotel. We look forward to the opportunity to welcome you back and provide an even more delightful experience.Warm regards,SimonThe Omega Hotel

6/10 – Grei

Anastasia

Likte: Renhold og personale og service
It was clean, small but just big enough for one person. One huge inconvenience- no lift and if your room is on the 4th floor like mine was it’s a hell of a climb. The staff on duty offered help to carry suitcases though. I walked so much in London that after I want able to go down and back up again for tea or coffee which is on the ground floor. Maybe top floor rooms should have these in the room. Good
Bodde her 3 netter i desember 2023
Svar fra Simon den 28. des. 2023
Dear Anastasia,Thank you for taking the time to share your experience at The Omega Hotel, and we appreciate your feedback. I'm pleased to hear that you found your room clean and suitable for a solo traveler.I understand the inconvenience you faced with the absence of an elevator, especially when your room was on the 4th floor. We do make it clear during the booking process on our website and agency platforms that our hotel does not have an elevator. However, I'm glad to hear that our staff offered assistance with carrying your suitcases, and we appreciate your understanding.Regarding the absence of a kettle or hot drink facilities in the room, we have chosen to maintain a communal tea area in the reception. This decision is to uphold cleanliness and the quality of our offerings. This area is accessible 24 hours a day, providing guests with the convenience of enjoying hot beverages at any time.Your satisfaction is important to us, and we are always here to assist with luggage and make your stay as comfortable as possible. If there's anything specific you would like to discuss or if there are ways we can enhance your experience, please feel free to reach out.Thank you for choosing The Omega Hotel, and we hope to have the opportunity to welcome you back in the future.Warm regards,SimonThe Omega Hotel

10/10 – Utmerket

hannah

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Simon den 28. des. 2023
Dear Hannah,We are truly grateful for your perfect rating and the delightful feedback you shared about your recent stay at The Omega Hotel. It was our pleasure to have you as our guest, and we're thrilled to hear that you had a fantastic experience.It's always a pleasure to serve guests as lovely as yourselves, and we look forward to welcoming you again at a future time.Thank you once again for choosing The Omega Hotel. We can't wait to host you again!Warm regards,SimonThe Omega Hotel

10/10 – Utmerket

Aitana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El hotel está muy bien comunicado y en una zona segura, y la atención muy cercana. :)
Bodde her 3 netter i oktober 2023
Svar fra Simon den 2. nov. 2023
Dear Aitana,Thank you for choosing The Omega Hotel and for sharing your feedback following your recent stay. We are delighted to receive your perfect rating and appreciate your kind words.We are pleased to hear that you found our hotel to be very well connected and located in a safe area. Our central location provides easy access to the city's attractions, and we take great pride in maintaining a secure and welcoming environment for our guests.Your mention of the attentive service is truly heartwarming. We are committed to providing personalized and close attention to our guests to ensure that their stay is comfortable and memorable.It was a pleasure to host you, and we look forward to welcoming you back to The Omega Hotel in the future. If you ever need any assistance or have any special requests, please do not hesitate to reach out to us.Warm regards,SimonThe Omega Hotel

8/10 – Bra

Dahai

Likte: Renhold og personale og service
Bodde her 2 netter i oktober 2023
Svar fra Simon den 21. okt. 2023
Dear Dahai,Thank you for taking the time to share your feedback and for your rating of 4 out of 5. We appreciate your input, and we're pleased to hear that you enjoyed your stay.We hope to have the pleasure of welcoming you back to The Omega Hotel in the near future. If you have any specific preferences or requirements for your next visit, please do not hesitate to inform us, and we will ensure your stay is even more enjoyable.Warm regards,SimonThe Omega Hotel

10/10 – Utmerket

Scott

Bodde her 1 natt i oktober 2023
Svar fra Simon den 14. okt. 2023
Dear Scott,Thank you very much for your perfect rating of 10 out of 10. Your feedback is greatly appreciated, and we are thrilled to know that you had a fantastic experience during your stay.We look forward to the opportunity to welcome you back to The Omega Hotel in the near future. If you have any specific preferences or requirements for your next visit, please feel free to inform us, and we will ensure your stay is just as wonderful as the one you've had.Warm regards,SimonThe Omega Hotel

8/10 – Bra

steve

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
2 night stay very good value for money
Bodde her 2 netter i oktober 2023
Svar fra Steve den 14. okt. 2023
Dear Valued Guest,Thank you for taking the time to share your feedback and for your rating of 4 out of 5. We appreciate your input, and we're pleased to hear that you enjoyed your stay.We hope to have the pleasure of welcoming you back to The Omega Hotel in the near future. If you have any specific preferences or requirements for your next visit, please do not hesitate to inform us, and we will ensure your stay is even more enjoyable.Warm regards,SimonThe Omega Hotel

8/10 – Bra

Viktor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Simon den 14. okt. 2023
Dear Viktor,Thank you for taking the time to share your feedback and for your rating of 8 out of 10. We appreciate your input, and we're pleased to hear that you enjoyed your stay.We hope to have the pleasure of welcoming you back to The Omega Hotel in the near future. If you have any specific preferences or requirements for your next visit, please do not hesitate to inform us, and we will ensure your stay is even more enjoyable.Warm regards,SimonThe Omega Hotel

10/10 – Utmerket

Jo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly helpful staff Considering great bustling location, peaceful at night, slept with windows open!
Bodde her 2 netter i oktober 2023
Svar fra Simon den 6. okt. 2023
Dear Jo,Thank you for taking the time to share your wonderful feedback following your recent stay at The Omega Hotel. We are truly delighted with your perfect rating of 5 out of 5.We're thrilled to hear that you had such a positive experience during your stay with us. Our team takes great pride in providing friendly and helpful service, and your appreciation for their efforts is truly rewarding. We're also pleased to know that despite our great bustling location, you were able to enjoy a peaceful night's sleep with your windows open. Your comfort and satisfaction are our top priorities.It's fantastic to note that you had no dislikes during your stay. Our aim is to create a memorable and enjoyable experience for all our guests, and your feedback motivates us to continue delivering on that promise.Once again, thank you for choosing The Omega Hotel. We hope to have the pleasure of hosting you again in the future. If you have any special requests or need assistance with future reservations, please feel free to reach out to us directly.Warm regards,SimonThe Omega Hotel

8/10 – Bra

Vincent

Bodde her 1 natt i september 2023
Svar fra Simon den 26. sep. 2023
Dear Vincent,Thank you for taking the time to provide us with your feedback following your recent stay at The Omega Hotel. We appreciate your rating of 8 out of 10.While you haven't specified particular aspects you liked or disliked during your stay, we are grateful for your positive rating, and we're pleased to know that you had a satisfactory experience overall.We hope that you consider returning to The Omega Hotel in the future. Our team is committed to providing a comfortable and enjoyable stay for all our guests, and we would love the opportunity to welcome you back.Once again, thank you for choosing The Omega Hotel for your accommodation needs. We look forward to hosting you again.Warm regards,SimonThe Omega Hotel

10/10 – Utmerket

Rebecca

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Exactly what I was looking for! Thank you
Bodde her 3 netter i august 2023
Svar fra Simon den 22. sep. 2023
Dear Rebecca,Thank you for taking the time to share your feedback about your recent stay at The Omega Hotel. We are thrilled to receive your 5 out of 5 rating and are delighted to hear that your experience with us was exactly what you were looking for.Providing a memorable and satisfying experience is at the heart of our mission, and it is always gratifying to know that we have met your expectations. Your kind words serve as a testament to our team's dedication to ensuring that every guest has a comfortable and enjoyable stay.Once again, thank you for choosing The Omega Hotel for your accommodation needs. We look forward to welcoming you back in the future and providing you with another exceptional experience.Warm regards,SimonThe Omega Hotel

4/10 – Dårlig

Gabriel

Forretningsreisende
Likte ikke: Personale og service og romkomfort
No air conditioning!
There is no air conditioning so even with a simple 20 degrees celsius the room was too warm. The windows are very thin so noise of the night made it very hard to sleep. Staff very friendly and free breakfast was more than welcome
Bodde her 4 netter i september 2023
Svar fra Simon den 19. sep. 2023
Dear Gabriel,Thank you for taking the time to share your feedback following your recent stay at The Omega Hotel. Your insights are invaluable to us as they help us refine our services and ensure a better experience for our guests.We are pleased to hear that you found our staff friendly and that you appreciated the complimentary breakfast we provide. We consider these aspects essential in enhancing the overall guest experience.However, we regret that the absence of air conditioning in your room was a point of discomfort during your stay. It is important to note that we make it very clear during the booking process, both on our website and through various booking agencies, that we do not have air conditioning. While London's weather is generally mild, we understand that there can be exceptions, and we apologize for any inconvenience this may have caused. Each room is equipped with powerful fans to help alleviate the heat, and we appreciate your understanding in this matter.Regarding the issue of street noise at night, we understand that our sash windows, which are a part of our historical building, may not provide the same level of sound insulation as modern windows. We are restricted by English heritage and listed building regulations in this regard. However, we have found that street noise typically subsides as the night progresses, allowing for a more peaceful atmosphere.Once again, thank you for your feedback. We hope that you will consider staying with us again in the future, and we will do our best to ensure your next visit is even more enjoyable.Warm regards,SimonThe Omega Hotel

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We had to rebook at the last minute and loved our week at the Omega. The bathroom is very small, but the beds are great, it's quiet, the staff are friendly, breakfast is plentiful and the location is extremely convenient. Thanks for a great stay!
Bodde her 7 netter i juli 2023
Svar fra Simon den 10. aug. 2023
Dear Patricia,Thank you for taking the time to share your feedback on your recent stay at The Omega Hotel. We are truly delighted to learn that your last-minute rebooking led to a wonderful week-long experience with us.We're glad to hear that despite the small bathroom, you found our beds comfortable, the ambiance quiet, and our staff friendly. Providing a cozy and welcoming environment is at the core of our service, and it's rewarding to know that our efforts made your stay enjoyable.We're also pleased that our breakfast offerings and convenient location contributed positively to your experience. Offering a hearty breakfast to start the day off right is something we take pride in. Likewise, being conveniently situated enhances our guests' ability to explore and enjoy the area.Thank you once again for choosing The Omega Hotel and for sharing your positive experience. We look forward to the possibility of hosting you again in the future and providing you with another exceptional stay.Warm regards,SimonThe Omega Hotel

8/10 – Bra

Maggie

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The price was great for London. It was super close to the rail. Additionally, it was right next to the Hop on Hop off bus line. Just know this: the room is very small. The bathroom made me feel like I was in a camper/ RV. But, if you want high quality accommodations in London, you would spend much more. Next time I will probably splurge.
Bodde her 2 netter i juli 2023
Svar fra Simon den 1. aug. 2023
Dear Maggie,Thank you for choosing The Omega Hotel and taking the time to share your experience with us. We are pleased to hear that you appreciated our competitive pricing, excellent proximity to the rail, and the convenience of being located next to the Hop on Hop off bus line.We understand that room size can be a significant consideration for some guests, and we apologize if the size of your room and the compactness of the bathroom did not meet your expectations. As a heritage property in the heart of London, we are indeed limited by the space available. However, we do strive to create a cozy and comfortable environment for our guests to enjoy.Your feedback is valuable to us, and we genuinely appreciate your understanding of our pricing relative to the high-quality accommodations that can often come at a higher cost in London. We constantly work to provide the best value for our guests, and your comments will help us in our ongoing efforts to enhance our offerings.If you decide to visit London again and would like to explore more spacious options, we would be more than happy to assist you in finding an accommodation that suits your preferences. Our team is always available to help you with any queries or special requests you may have.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future.Warm regards,SimonThe Omega Hotel

8/10 – Bra

Kirby og Phoenix

Bodde her 8 netter i juli 2023
Svar fra Simon den 10. aug. 2023
Dear Kirby,Thank you for taking the time to review your recent stay at The Omega Hotel. We appreciate your feedback and the rating you've provided.Thank you once again for your rating. We hope to have the opportunity to welcome you back to The Omega Hotel in the future and provide you with an even better experience.Warm regards,SimonThe Omega Hotel

8/10 – Bra

Phil

Bodde her 1 natt i juli 2023
Svar fra Simon den 1. aug. 2023
Dear Phil,Thank you for staying at The Omega Hotel and taking the time to rate your experience. We are pleased to see that you had a very good stay with us and awarded us a 4 out of 5 rating.Your feedback is greatly appreciated, and it helps us understand how we can continue to improve and provide even better experiences for our guests.We hope to have the pleasure of welcoming you back to The Omega Hotel in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to reach out to us.Warm regards,SimonThe Omega Hotel

10/10 – Utmerket

Lesley

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2023
Svar fra Simon den 3. juli 2023
Dear Lesley,Thank you for choosing to stay at The Omega Hotel and for taking the time to give us such a lovely review score. It’s always a pleasure to serve guests as lovely as yourselves, and we look forward to welcoming you again at a future time. Kind regards,SimonThe Omega Hotel

8/10 – Bra

Andrea

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Satisfactory
The hotel is clean, the room was fine, maybe the toilette feels a bit claustrophobic but it's functional. The hotel doesn't an elevator. Not an issue for me, but ask for a room at the lower floors if that is an issue for you. Breakfast was also all right, not the best but also not bad. Overall a pleasant stay.
Bodde her 1 natt i juni 2023
Svar fra Simon den 3. juli 2023
Dear Andrea,Thank you for taking the time to provide feedback on your recent stay at our hotel. We appreciate your valuable insights and are pleased to hear that you had a pleasant overall experience.We are glad to know that you found our hotel to be clean and that the room met your expectations. However, we apologize if the bathroom felt a bit claustrophobic for you. We understand that space can be a consideration for some guests, but we are relieved to hear that it was still functional and did not hinder your experience.Regarding the absence of an elevator, we sincerely apologize for any inconvenience it may have caused. We do make an effort to communicate this information clearly during the booking process, as we understand the importance of informing our guests about any limitations or facilities that may impact their stay. We apologize if you did not see this information and appreciate your understanding.Thank you for sharing your thoughts on the breakfast. While it may not have been the best you have experienced, we are glad to hear that it was still satisfactory. We continuously work on improving our breakfast offerings, and your feedback will help us in our efforts to enhance the quality and variety of our breakfast options.Once again, we sincerely appreciate your feedback and for choosing our hotel for your stay. It was a pleasure to have you as our guest, and we hope to have the opportunity to welcome you back in the future. If there is anything we can do to make your next stay even more enjoyable, please do not hesitate to let us know.Kind regards,SimonThe Omega Hotel

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
God placering, rent og pænt
Småt, men fint!. Et fint værelse, og et meget småt badeværelse.
Bodde her 3 netter i juni 2023
Svar fra Simon den 20. juni 2023
Dear Guest,Thank you for taking the time to share your feedback with us. We truly appreciate your kind words regarding our small yet nice hotel and the overall experience during your stay. It is always rewarding to hear that our guests enjoy their time with us.We understand that you found the size of the bathroom to be small, and we apologize for any inconvenience this may have caused. Our hotel has been designed to maximize the available space in each room, and this sometimes results in more compact bathroom areas. However, we can assure you that our bathrooms are meticulously cleaned and well-maintained to provide a comfortable and hygienic environment for our guests.Despite their size, our bathrooms are equipped with all the necessary amenities to ensure a pleasant and convenient stay. We strive to make sure that every aspect of our guests' experience meets their expectations, and we appreciate your understanding in this matter.Once again, we thank you for your valuable feedback. It was a pleasure hosting you, and we hope to have the opportunity to welcome you back in the future. Should you have any further inquiries or requests, please do not hesitate to contact our team directly.Kind regards,SimonThe Omega Hotel

8/10 – Bra

Jenny Frida

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mai 2023
Svar fra Simon den 26. mai 2023
Dear Jenny,Thank you for taking the time to review your recent stay at our hotel and for giving us a score of 8 out of 10. We appreciate your feedback and are glad to know that overall, your experience with us was positive.Your satisfaction is our top priority, and we constantly strive to provide exceptional service and a memorable stay for all our guests.Once again, thank you for choosing our hotel and for your favorable rating. We hope to have the pleasure of serving you again in the future and providing you with an even better experience.Kind regardsSimonThe Omega Hotel

10/10 – Utmerket

Nadia

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2023
Svar fra Simon den 26. mai 2023
Dear Nadia,Thank you for sharing your exceptional review of your recent stay at our hotel. We are absolutely delighted to receive a perfect score of 10 out of 10 from you. It is truly rewarding to know that we were able to meet and exceed your expectations.At our hotel, our primary aim is to provide a memorable and exceptional experience for each and every guest. We are thrilled to learn that we succeeded in achieving this goal during your stay. Your kind words serve as a testament to the hard work and dedication of our entire team.We sincerely appreciate your positive feedback and would like to express our gratitude for choosing our hotel for your accommodation needs. Your satisfaction is of utmost importance to us, and we are thrilled that we were able to create a memorable experience for you.Should your future travel plans bring you back to our area, it would be an absolute pleasure to welcome you back. We look forward to the opportunity to serve you again and provide you with another outstanding stay.Once again, thank you for your wonderful review and for acknowledging the efforts of our team. We truly value your patronage and hope to have the privilege of hosting you again in the near future.Kind regardsSimonThe Omega Hotel

8/10 – Bra

Olivia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Correct, bien situé
Accueil gentil. L’hôtel est très bien situé, à 5 min de la gare de Paddington et le métro. L’hôtel est dans une rue assez jolie, au milieu de plein d’autres hôtels. Nous avions la chambre 1 située au sous-sol avec une fenêtre qui donnait sur une courette. La chambre était toute petite et ressemblait à une cabine de bateau : il n’était pas possible de se croiser à 2 autour du lit, avec la porte de la salle de bain qui cognait sur le lit. Mais elle était propre. Le petit déjeuner a le mérite d’exister mais n’est pas fameux. Café ou thé sont proposés par la serveuse. Possibilité de demander des toasts mais c’est tout. Il y a un buffet assez restreint avec bun, jambon, fromages, yaourts, gâteau au chocolat, céréales, œuf dur et jus. Le plus : la situation géographique, la propreté Le moins: la taille de la chambre
Chambre numéro 1
Bodde her 2 netter i april 2023
Svar fra Simon den 2. mai 2023
Dear Olivia,Thank you for sharing your valuable feedback regarding your recent stay at our hotel. We are pleased to learn that you found our hotel to be very well located, the area to be nice, and the hotel to be very clean. Your positive comments are appreciated, and we are glad to have met your expectations in these areas.However, we are sorry to learn that you found the size of the room and bathroom to be smaller than expected. As a heritage building in central London, we are restricted by the size of our rooms. Nevertheless, we do strive to provide a comfortable and cosy experience for our guests, and we hope that the character and charm of our historic property make up for any lack of space.Once again, thank you for choosing our hotel for your stay in London. We hope to have the pleasure of welcoming you back soon.Kind regardsSimonThe Omega Hotel

10/10 – Utmerket

Isabel

Bodde her 2 netter i april 2023
Svar fra Simon den 26. apr. 2023
Dear Isabel, Thank you for choosing to stay at The Omega Hotel and for taking the time to write a review. We are delighted to hear about your positive experience during your stay and your feedback is warmly received by the entire team at The Omega Hotel. We pride ourselves on having exceptionally clean and tidy rooms.It’s always a pleasure to serve guests as lovely as yourselves, and we look forward to welcoming you again at a future time. Kind regards,SimonThe Omega Hotel

8/10 – Bra

Matthew

Bodde her 2 netter i april 2023
Svar fra Simon den 26. mai 2023
Dear Matthew,Thank you for taking the time to review your recent stay at our hotel and for giving us a score of 4 out of 5. We appreciate your feedback and are glad to know that overall, your experience with us was positive.Your satisfaction is our top priority, and we constantly strive to provide exceptional service and a memorable stay for all our guests.Once again, thank you for choosing our hotel and for your favorable rating. We hope to have the pleasure of serving you again in the future and providing you with an even better experience.Kind regardsSimonThe Omega Hotel