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Anmeldelser av Sino Hotel

3 out of 5
Sino Hotel
85, Shepherds Bush Rd, London, England

Anmeldelser

6,2
Rangering på 10 − Utmerket. 24 av totalt 88 anmeldelser." "
Rangering på 8 − Bra. 17 av totalt 88 anmeldelser." "
Rangering på 6 − Grei. 11 av totalt 88 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 88 anmeldelser." "
Rangering på 2 − Forferdelig. 23 av totalt 88 anmeldelser." "

6,6/10

Renhold

6,4/10

Personale og service

5,6/10

Fasiliteter

6,0/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

2/10 – Forferdelig

Silje Marie

Bodde her 3 netter i desember 2023

2/10 – Forferdelig

Verifisert reisende

Reiste med en gruppe
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

4/10 – Dårlig

Verifisert reisende

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
OK minus
Ok opphold, det er dog verdt å legge merke til at det er en del mangler på dette "hotellet". Jeg og kjæresten bodde der i 3 netter og fikk kun utdelt 1 håndkle hver, det var umulig å lukke vinduet på badet noe som gjorde at når det regnet ble hele badet gjennomvått. I tillegg er det veldig tynne vegger og man kan høre ALT som foregår utenfor egen dør. Det var heller ingen plass å henge fra seg håndklær og ikke mulig å lukke døren til badet. Vasken på badet var løs og trykket i dusjen var veldig dårlig. Det gikk også så vidt an å trekke ned i do. Ville ikke bodd her igjen.
Bodde her 3 netter i desember 2023

2/10 – Forferdelig

Torgeir

Bodde her 4 netter i oktober 2023
Svar fra Barbara den 6. nov. 2023
Hi, Torgeir! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

2/10 – Forferdelig

Andy

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Painful.
Bodde her 1 natt i juli 2023

8/10 – Bra

Rungratree

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Det var et fantastisk opphold og vi koste oss.
Bodde her 2 netter i juni 2023
Svar fra Barbara den 15. juli 2023
We are delighted to hear your words of praise, Rungratree! We will ensure to provide consistent services for your future stays too. Have a pleasant day ahead. Regards, Barbara

4/10 – Dårlig

Aleksandra

Reiste med en gruppe
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2023

10/10 – Utmerket

?

Likte: Renhold og overnattingsstedets bygg og tilstand
Very good for the fee. Shops around are excellent.
Bodde her 3 netter i mai 2024

6/10 – Grei

Gary

Likte: Personale og service og fasiliteter
After reading the reviews my main concern was not being able to access the property as it is unmanned. The email with door codes and access details never arrived so before i was due to head to the property i called and they sent the email straight away. Access was then quite easy. Likes: Location Little details like toothpaste, ear buds, nail file, toothbrush Clean Price Customer service over the phone pleasant and helpful Dislikes: Smell of drains Dated and worn decor Road noise No hot water when showering at 6.30 before going out but hot water in the morning None of these would prevent me from staying again
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Mayra

Likte ikke: Fasiliteter
, ridiculously small rooms, difficult access, no receptionist, no staff, I ended up staying at the Hilton and had to pay double. Definitely would not recommend to anyone. No better that a hostal
Bodde her 2 netter i april 2024

2/10 – Forferdelig

Londyn

Reiste med en gruppe
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
horrible. do not stay. it was dirty, our sheets were not changed after the last person that was there and it was extremely loud, you can hear people upstairs, outside, and next to you. staff was not helpful when i told them i needed a refund becaus i needed to leave early because of how gross this place was. had to spend extra money to stay somewhere that was actually sleepable. i would give this place -10 stars if i could.

6/10 – Grei

Zahraa

Bodde her 2 netter i februar 2024

8/10 – Bra

MARITA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall good stay. A little further out, but good transport links and shopping/food options around. A little noisy due to outside traffic. Sometimes the keyless entry was troublesome, and a bit frustrating.
Bodde her 3 netter i januar 2024

4/10 – Dårlig

CHRISTOPHER

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
No hot water The only way to communicate is via text which is not the best
Bodde her 2 netter i januar 2024

10/10 – Utmerket

Roy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent all , but the heater is weak
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Claudia

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Attention to every detail to create a perfect, unique, creative experience. Liked the receptionless access.
Bodde her 1 natt i desember 2023

8/10 – Bra

Andreea

Bodde her 1 natt i desember 2023

4/10 – Dårlig

Jennifer

Bodde her 4 netter i desember 2023

8/10 – Bra

Luis

Reiste med en gruppe
Likte: Personale og service og fasiliteter
After a lot of checking and browsing trhough thousands of accomodation we found this as the better one for the price being. Considering everything is a really nice place to expend a few days in London. We spent almost the whole time outdoors so we would use this place just as a bed and a shower and for that use is one of the best low-cost (having in mind that there is no cheap-london) options out there.

8/10 – Bra

Sophie Munch

Likte: Renhold
Bodde her 4 netter i november 2023

2/10 – Forferdelig

RODRIGO

Bodde her 3 netter i november 2023

10/10 – Utmerket

Anna

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
For a few days in London is the perfect place. Well connected and good quality price.
Bodde her 3 netter i november 2023

8/10 – Bra

Jasmin

Likte: Renhold og personale og service
Bodde her 3 netter i november 2023

8/10 – Bra

Kimya

Likte: Renhold og personale og service
Bodde her 1 natt i november 2023

10/10 – Utmerket

Lucian

Reiste med en gruppe
Likte: Renhold og personale og service
Experience
Windows/ bed and the shower was bad in rest everything was amazing
Bodde her 1 natt i oktober 2023
Svar fra Joey den 6. nov. 2023
Hi, Lucian! We are elated to know that you liked our services. Regards, Joey

4/10 – Dårlig

paulo

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No hot water
Bodde her 1 natt i oktober 2023
Svar fra Barbara den 6. nov. 2023
Sorry for the hassle you faced, Paulo! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

2/10 – Forferdelig

Said

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Maria den 6. nov. 2023
Hi, Said! We are sorry that the stay turned out to be an average one. We have updated the feedback and the issues that troubled you with our team. Regards, Maria

8/10 – Bra

Beatrice

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Un seul essui de bain ..c est trop peu et pas assez de porte manteau
Bodde her 2 netter i oktober 2023
Svar fra Barbara den 6. nov. 2023
Merci pour vos gentils et adorables mots, Béatrice ! La plus grande joie réside dans la satisfaction de nos clients, nous ferons de notre mieux pour répondre à vos attentes également lors de vos prochains séjours. Cordialement, Barbara

4/10 – Dårlig

Jamie

Reiste med familie
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Access was really terrible and other people were noisy all night and without anyone there to keep things under control, it was a disaster.
Bodde her 1 natt i september 2023
Svar fra Barbara den 6. nov. 2023
Hi, Jamie! We are sorry to know that your experience with us has not been a pleasant one. We will work on your feedback to provide the best possible experience next time. Regards, Barbara

4/10 – Dårlig

Ewa

Likte ikke: Personale og service og fasiliteter
The hotel has a good position. Check in was very problematic. I stood at the door for 10 minutes and tried to log in, but unfortunately my data did not go through the application. I tried to call the phone number provided, but no one answered. After some time, two hotel employees were next to me. I assume so because one of them had the codes to enter and enter the room. They didn't introduce themselves, but they helped me enter the hotel and gave me a room, I couldn't have coped without them. When it comes to the room, we wanted a double bed. The room was for three people, unfortunately the double bed consisted of two single mattresses which were smaller than the size of the bed. While sleeping, the mattresses separated and it was uncomfortable for us to sleep. At night, I think the boiler was running all the time, which was so loud that it was impossible to sleep. Unfortunately, there was no one to complain to. As for the online work of the hotel itself, after entering they quickly sent me 5 e-mails to the room asking me if I wanted to extend my stay. So there was someone who wanted to communicate with me. It's a pity that he didn't answer my calls when I wanted to communicate with them. The next thing in the bathroom was a message in the shower, please close the door while showering, unfortunately. one pair of doors was missing, I am attaching a photo. Four single lights in the room, two of which worked, one had a burnt out bulb and one had no bulb. The room was
Bodde her 1 natt i september 2023
Svar fra Barbara den 6. nov. 2023
Sorry for the hassle you faced, Ewa! We have marked a note for the experience you had this time. Rest be assured, we will strive to ensure a pleasant stay with us in the future. Regards, Barbara

8/10 – Bra

Clint

Likte ikke: Personale og service
Just stayed because it wasn’t too expensive compared to other hotels but in my opinion, it’s a very average motel. It’s alright for a night, but not a place where I would personally come back. Check in is quite easy, there’s no member of staff on the site and rooms are not that recent.
Bodde her 1 natt i september 2023

8/10 – Bra

Kelly

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
For the price this hotel is fabulous. Although slightly tired in places It was very clean and provided everything you need for your stay. Wouldn’t hesitate to book again if Back in the area
Bodde her 1 natt i september 2023

8/10 – Bra

David

Bodde her 1 natt i september 2023

6/10 – Grei

Jasmine

Reiste med en gruppe
Likte: Renhold
The place was just alright for a few nights stay on a budget. Nice neighbourhood, not too far from the shopping centres.
Bodde her 3 netter i september 2023

4/10 – Dårlig

Gemma

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel was ideally situated for the tube
Bodde her 1 natt i september 2023

2/10 – Forferdelig

SIMEON IKOKU

Bodde her 1 natt i september 2023

6/10 – Grei

Jayant

Reiste med en gruppe
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023
Svar fra Joey den 12. sep. 2023
Thank you so much for the positive rating, Jayant! Thank you for sharing this with us, we have duly noted your feedback, and we will strive for a better experience in the future. Regards, Joey

2/10 – Forferdelig

Cecilia

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Uncomfortable Bed. Tiny room. Too hot. Shower doesn't drain. Smells bad.
Bodde her 4 netter i august 2023
Svar fra Ava den 12. sep. 2023
Sincere Apologies, Cecilia! We are highly disappointed to see that our guest is not completely satisfied with our services. We promise to improve the services further and continue to make sure our valued guests are delighted. Regards, Ava

10/10 – Utmerket

Jennifer

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great option for a budget stay
We had a great stay, the room was clean and spacious.
Bodde her 3 netter i august 2023

2/10 – Forferdelig

Daniella

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
BEWARD BED BUGS
There were bed bugs. I bites everywhere. Hotel was dirty and dingy.
Bodde her 1 natt i august 2023

6/10 – Grei

Simon

Having read previous reviews I was expecting a nightmare but it was actually ok. Pretty basic, a few issues with a loose tap & shaving mirror light not working but no-one in house to report to & I didn't bother to phone the 24/7 contact for any reports. Linen was clean, room ok but I was in the basement & emergency sirens woke me up several times during the night & very noisy when the people above me awoke & started to move around. Good location for The Eventium where I was seeing a music gig
Bodde her 1 natt i august 2023

8/10 – Bra

Eduardo

Bodde her 2 netter i august 2023

2/10 – Forferdelig

Ronni

Bodde her 4 netter i juli 2023

2/10 – Forferdelig

Carlos og London

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Awful, dusty, mattress too soft (too sponge), shower was only extremely hot, so hot inside the room no air com, not suitable for families.
Bodde her 1 natt i juli 2023

6/10 – Grei

Mrs Raj

Forretningsreisende, Reiste med familie og små barn
It wasn't the best the shower head kept falling, dirty bed marks linen marks. Tv was not working had to call someone to fix it. No breakfast or dining.
Bodde her 2 netter i april 2023
Svar fra Eva den 25. juli 2023
Hi, Guest! We are sorry for the trouble that has caused. We would like to thank you for sharing such valuable reviews. Definitely we can work on it to make sure that your next stay turns out to be awesome. Regards, Eva

4/10 – Dårlig

lucia

Bodde her 3 netter i juni 2023
Svar fra Barbara den 15. juli 2023
Hi, Lucia! We are pleased to know you had an awesome stay with us. Your precious words of appreciation meant a lot to us, hope to serve even better soon. Regards, Barbara

6/10 – Grei

David

Bodde her 2 netter i juni 2023
Svar fra Barbara den 15. juli 2023
Thanks for the positive rating, David! Hope to welcome you again soon. Regards, Barbara

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i juni 2023
Svar fra Tim den 15. juli 2023
Hi, We are very sorry for the unpleasant experience you had with us and at the same time we would like to thank you for sharing the feedback, we are using this as an opportunity to escalate the matter with the relevant team. We assure you that your next experience will be a pleasant one. Regards, Tim

10/10 – Utmerket

Verifisert reisende

Bodde her 3 netter i juni 2023
Svar fra Barbara den 15. juli 2023
Hi, Lennart! We are grateful that you took time out to rate us highly. We feel blessed to have your love and support. Regards, Barbara

2/10 – Forferdelig

Harrison

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i juni 2023
Svar fra Tim den 15. juli 2023
Hi, Harrison! Regret the experience you have gone through. Being a visitor, we do realize how it feels in such circumstances, however, we have immediately shared the feedback with our relevant team to look into this concern so that our other guests should not face such trouble further. Hope to make your future experience delightful and we ensure a better experience on your next stay. Regards, Tim