Sengetøy av topp kvalitet, safe på rommet og skrivebord

Anmeldelser av Royal Garden Hotel

5 out of 5
Royal Garden Hotel
2-24 Kensington High Street, London, England

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 803 av totalt 1170 anmeldelser." "
Rangering på 8 − Bra. 223 av totalt 1170 anmeldelser." "
Rangering på 6 − Grei. 81 av totalt 1170 anmeldelser." "
Rangering på 4 − Dårlig. 37 av totalt 1170 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 1170 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Trond og Stabekk

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Proxy to Hyde Park
Bodde her 3 netter i april 2024
Svar fra Aleena den 18. apr. 2024
Dear Trond,Thank you for taking the time to leave a positive review. We are thrilled to hear that you enjoyed the convenience of our location during your stay at the Royal Garden Hotel. We are looking forward to your return stay with us!Royal Garden HotelAleenaGuest Service Agent

10/10 – Utmerket

Nina Elisabeth

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing stay
Fantastic stay - once again. And we even got an upgrade - which was amazing considering it was my daughters birthday as well. Room 447 was a delight - thank you so much! And thanks to Harry the concierge to helped us with a table at Zuma on a busy Friday night.
Bodde her 3 netter i januar 2024
Svar fra Muhammad Ali den 9. jan. 2024
Dear Nina Elisabeth,Thank you for sharing your delightful experience with us! We're thrilled to hear that your stay was fantastic, especially on such a special occasion. It's wonderful to know that Park Suite added to your daughter's birthday celebration. Harry and the team are delighted to have assisted in making your Friday evening at Zuma memorable. We hope to welcome you back for more unforgettable moments soon!Warm regards,Muhammad AliGuest Service Agent

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Har aldri opplevd så dårlig service på et hotell tidligere, spesielt betjeningen på frokosten var dårlig. Kaffen fikk vi først da vi skulle gå etter å ha ventet i 30 minutter og spurt flere ganger. I tillegg fikk vi regning ved bordet på 12,5% service charge, selv om frokost var inkludert. Viste seg å være frivillig å betale, men det fredstid ikke slik. Det manglet flere ting på rommet, og måtte spørre flere ganger før det ble levert. Skal aldri bo der igjen.
Bodde her 3 netter i oktober 2023
Svar fra David den 6. okt. 2023
Dear Guest, thank you for your honest review. I want to express my apologies for your situation with dining in the room. The Guest is free to decide if they want to pay for the service charge. I apologize for not fully enjoying your stay with us. Kind regards, David.Kjære gjest, takk for din ærlige anmeldelse. Jeg vil be om unnskyldning for situasjonen din med servering på rommet. Gjesten kan fritt bestemme om de vil betale for servicegebyret. Jeg beklager at jeg ikke nøt oppholdet ditt fullt ut hos oss. Vennlig hilsen, David

10/10 – Utmerket

Catherine

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelige personale
Veldig fint opphold. Romslig rom med 2 store enkeltsenger. Gode madrasser. Hyggelige personale, spesielt de som jobber på restaurant Origin. Litt dyr frokost, så vi valgte å spise et annet sted. Fint med gratis vann på flaske under hele oppholdet. Ingen gratis wifi tilgjengelig.
Bodde her 3 netter i august 2023
Svar fra vilma den 24. aug. 2023
Dear Ms. Catherine,Thank you for your nice review and for staying with us. With regards about wifi, sorry for that but actually we have a free wifi in the whole hotel.Kind regards,Vilma

8/10 – Bra

Roger

Bodde her 3 netter i august 2023
Svar fra David den 20. aug. 2023
Dear Roger, thank you so much for your great review.We are pleased to hear that you had a pleasant stay with us and we are looking forward to welcoming you back in the future.Kind regards, David

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert hotell Stille og rolig, men likevel supersentralt i forhold til kollektivtransport
Bodde her 4 netter i mai 2023
Svar fra Ben Howlett den 21. mai 2023
Takk for at du gir så fantastisk tilbakemelding. Vi er glade for at du likte hotellet og fant det fredelig under ditt opphold hos oss. Det er flott at du også likte den sentrale beliggenheten, og tilgangen til offentlig transport. Vi håper å ønske deg velkommen tilbake til Royal Garden Hotel veldig snart!

8/10 – Bra

Runar Wold

Bodde her 3 netter i april 2023
Svar fra David den 5. mai 2023
Dear Runar, thank you for your positive review. Thanks for staying with us. We appreciate your feedback. Kind regards, David

10/10 – Utmerket

Inger

Likte: Renhold og personale og service
Bodde her 3 netter i april 2023
Svar fra Izel den 8. mai 2023
Dear Inger , Thank you for your awesome review. We hope to see you soon. Warm regards, Izel

10/10 – Utmerket

Elisabet

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A hotel with so many friendly staffmembers!
We (adult daughter and I) had an amazing stay in a Garden View Deluxe Twin room on 9.th floor. What amazed us the most was the friendliness and serviceminded staff. That also includes the very nice and friendly housekeeper responsible for our room (937), who we met in the hallway a couple of times. The view of the Kensington Park and London Skyline from our room was stunning. The breakfast was great (remember that you can have omelets and and other things made to order, but you have to tell the waiter). The beds were a bit to hard for my taste, but another person might find them perfect.
Bodde her 3 netter i april 2023
Svar fra Debra den 17. apr. 2023
Dear Elisabet, thank you for your feedback, we really appreciate it. It was great to learn that you and your daughter had an amazing stay and we'll be sure to pass on your kind comments to the maid who was responsible for your room. Next time you're visiting London we hope to welcome you back. Kind regards, Debra

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i april 2023
Svar fra Vladimir den 13. apr. 2023
Thank you so much for your feedback following your stay with us.

10/10 – Utmerket

Marthe

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Debra den 3. apr. 2023
Dear Marthe, thank you for your 10/10 rating. We're pleased you enjoyed your stay and hope to see you again in the future. Kind regards, Debra

10/10 – Utmerket

Lise

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Debra den 9. mars 2023
Dear Lise, thank you very much for your 10/10 rating. We hope to welcome you back in the future. Kind regards, Debra

8/10 – Bra

Lars

Bodde her 1 natt i februar 2023
Svar fra Debra den 22. feb. 2023
Dear Lars, thank you for rating your recent stays with us. We hope to welcome you back in the future. Kind regards, Debra

10/10 – Utmerket

Ardian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2023
Svar fra Debra den 15. feb. 2023
Dear Ardian, thank you for your 10/10 rating following your recent stay with us. We're delighted you had a great stay and hope to welcome you back when you're next visiting London. Kind regards, Debra

8/10 – Bra

Jan-Morten

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Bodde her 3 netter i januar 2023
Svar fra Debra den 17. jan. 2023
Dear Jan-Morten, thank you for rating your recent stay. We hope you will choose the Royal Garden Hotel on your next visit to London. Kind regards, Debra

8/10 – Bra

Tor

Reiste med en gruppe
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Kunne vært bedre frokost og varmere dyner :)
Noe slapp frokost - ikke brød - ikke eggerøre osv.. Kaldt om natten - for tynne dyner - men ellers et veldig bra opphold - + med pianobar, og The doorman var veldig hyggelig...
Bodde her 3 netter i oktober 2022
Svar fra Debra den 1. nov. 2022
Dear Tor,Thank you for taking the time to post a review following your recent stay with us. It was great to learn that the Doormen were helpful and you enjoyed your visit to Piano Kensington.Your comments regarding breakfast have been brought to the attention of the Restaurant Manager. We hope to welcome you back to the Royal Garden Hotel when you are next visiting London.Kind regards,Debra

8/10 – Bra

Jan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2022
Svar fra Debra den 12. okt. 2022
Dear Jan,Thank you for taking the time to rate the hotel following your recent stay with us. We hope to welcome you back in the future.Kind regards,Debra

8/10 – Bra

Laila

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
OK men ikke "great"
Fire heiser, hvorav kun to virket, det blir lett et irritasjonsmoment. Rommet var ok, men ikke flott som vi kanskje forventet oss.
Bodde her 3 netter i oktober 2022
Svar fra Debra den 13. okt. 2022
Dear Laila,Thank you for taking the time to post a review following your recent stay with us.We hope to welcome you back in the future.Kind regards,Debra

10/10 – Utmerket

Einar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2022
Svar fra Debra den 10. okt. 2022
Dear Einar,Thank you so much for your 10/10 rating. It was great to learn that you enjoyed your stay and we look forward to welcoming you back in the future.Kind regards,Debra

10/10 – Utmerket

Marianne

Bodde her 4 netter i mai 2022
Svar fra Debra den 3. okt. 2022
Dear Marianne,Thank you for your positive review.We hope to welcome you back in the not to distant future.Warm regards,Debra

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2022
Svar fra Reservation den 23. aug. 2022
Thank you David

10/10 – Utmerket

GEMMA

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
14:49 93 Faultless and I don't say that lightly. Over a good 25 years my husband and I have stayed in dozens of hotels in the city and none have come close to The Royal Garden. Firstly this stay was special because it was our first since my husband almost lost his life at Christmas. I had advised the hotel as we had a couple of requests and not only did they honour those but they upgraded us to a stunning room over looking the park AND placed some extremely thoughtful gifts in our room. A wonderful lady (who l had the pleasure of meeting upon check out) had handpicked some items for us. We were incredibly touched. The room itself was joyously quiet, a great size and the view was so relaxing. The fluffiest towels ever and everything you could want or need on hand. The bed was extremely comfy. Breakfast was OUTSTANDING. The quality of everything was excellent and whilst a buffet, all items were fresh, hot and delicious. Eggs and coffees are available on request when seated. Every member of staff we encountered was delightful, welcoming and friendly but the front of house reception staff really shine here. I can't say thank you enough for making our first stay away from home since our life changing event, such a memorable one that we will never forget for all the right reasons. We will always choose The Royal Garden from now on.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Stephen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was very centrally located and easy to get around. Staff were amazing and very attentive. Hotel was very clean. Overall I would recommend this hotel.
Bodde her 4 netter i mai 2024
Svar fra Ovini - Guest Service Agent den 27. mai 2024
Dear Stephen, Thank you for taking the time to share your experience with us. We are delighted to hear that you enjoyed your stay and found our location convenient for getting around.Our team works hard to ensure every guest has a memorable experience, and we are pleased to know that you found our staff amazing and attentive. It's also wonderful to hear that you appreciated the cleanliness of our hotel.We truly appreciate your recommendation and look forward to welcoming you back in the future.Kind regards,

10/10 – Utmerket

Cyle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel. Highly recommended. Staff was superb. Hospitality was unmatched. Will stay again
Bodde her 2 netter i mai 2024
Svar fra Ovini - Guest Service Agent den 27. mai 2024
Dear Cyle,Thank you for your wonderful review! We are thrilled to hear that you had an excellent stay with us. Your kind words about our staff and hospitality are greatly appreciated. We strive to provide unmatched service to all our guests, and it is fantastic to know that we met your expectations.We are delighted that you highly recommend us and look forward to welcoming you back for another superb stay.Kind regards,

10/10 – Utmerket

Richard

Reiste med partner
Likte: Renhold og personale og service
It's a great hotel in a prime position for Royal Albert Hall and also Kensington. Nice to have the park next door for fresh air and a wall. Excellent service from all the staff and a spacious clean room.
Bodde her 1 natt i mars 2024
Svar fra Vilma den 26. mai 2024
Dear Mr. Richard,Thank you for sharing your good experienced in staying with us. We are happy to welcoming you back for your future stay.Kind regards,Vilma

10/10 – Utmerket

Lejla og Chicago

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location! Clean hotel
Bodde her 1 natt i mai 2024
Svar fra Amy den 23. mai 2024
Dear Lejla,Thank you for your wonderful feedback and for rating us 5/5! We're thrilled to hear that you enjoyed our great location and found the hotel clean.We look forward to welcoming you back for another fantastic stay.Warm Regards,

10/10 – Utmerket

Mordechai og MALIBU

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a great time service great, allow me to get a room right when I arrived from the Airport early AM, the only issue is that the room probably was smoking room and without Air condition might be bad and I don't smoke also the view for the suite I use was not good at all
Bodde her 1 natt i mai 2024
Svar fra Ovini - Guest Service Agent den 24. mai 2024
Dear Alison,Thank you for taking the time to share your experience with us. We are pleased to hear that you had a great time and appreciated our service, especially accommodating your early arrival from the airport.However, we regret to learn that there were some inconveniences with your room. I would like to clarify that our hotel is entirely non-smoking, so it is concerning to hear that your room may have had residual smoke odor. We apologize for this oversight. Additionally, we regret the lack of air conditioning in your room and will have our maintenance team investigate both issues promptly.We also understand that the view from your suite did not meet your expectations. We strive to offer a variety of room options to suit our guests' preferences and are sorry that we fell short on this occasion.Your feedback is invaluable to us as we continually seek to improve our services and facilities. Please rest assured that we will address these concerns with our team to prevent such occurrences in the future.We hope to have the opportunity to welcome you back and provide you with a more satisfactory experience.Kind regards,

10/10 – Utmerket

Narinder

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a lovely stay at Royal Garden Hotel. Room was fantastic with high standard of cleanliness. Had a great view of Hyde park and Kensington Gardens from the room. Staff were excellent.
Bodde her 1 natt i mai 2024
Svar fra Ovini - Guest Service Agent den 21. mai 2024
Dear Narinder, Thank you for taking the time to leave us a positive review. We are thrilled to hear that you had a lovely stay at the Royal Garden Hotel. It’s great to know that you found your room fantastic and appreciated the high standard of cleanliness. We are also delighted that you enjoyed the beautiful view of Hyde Park and Kensington Gardens from your room.Your kind words about our staff are very much appreciated, and we will be sure to pass along your compliments to the team. We look forward to welcoming you back for another exceptional stay.Kind regards,

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The view of the park was amazing
Bodde her 2 netter i mai 2024
Svar fra Ovini - Guest Service Agent den 20. mai 2024
Dear Sarah, Thank you for taking the time to leave us such a positive review. We are delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel in London.We are thrilled that you loved the amazing view of the park. Your kind words are greatly appreciated, and we are glad this aspect added to your overall experience.If there is anything we can do to make your next stay even more memorable, please don't hesitate to let us know. We look forward to welcoming you back for another fantastic stay!Thank you

10/10 – Utmerket

helen

Reiste med partner
Likte: Fasiliteter
Good location clean and comfy friendly staff good value
Bodde her 1 natt i mars 2024
Svar fra Ovini - Guest Service Agent den 20. mai 2024
Dear Helen, Thank you for your wonderful review! We are delighted to hear that you enjoyed our convenient location, clean and comfortable accommodations, friendly staff, and good value. Your positive feedback is greatly appreciated and motivates us to continue providing excellent service.If there's anything we can do to make your next stay even more memorable, please don't hesitate to let us know. We look forward to welcoming you back for another great stay!Thank you,

8/10 – Bra

Rakan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Could’ve been better
Bodde her 4 netter i mai 2024
Svar fra Ovini - Guest Service Agent den 19. mai 2024
Dear Rakan,Thank you for taking the time to leave us a positive review. We are delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel in London.We are looking forward to welcoming you back for another wonderful stay!Kind regards,

10/10 – Utmerket

Carolina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Awesome team and really nice and spacious rooms
Bodde her 6 netter i mai 2024
Svar fra Amy den 20. mai 2024
Dear Carolina, Thank you for taking the time to leave such a lovely review! Our team will be more than thrilled to hear you enjoyed their services. We look forward to welcoming you back in the near future!

10/10 – Utmerket

Linda

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location with easy access to everything. Staff was very helpful and knowledgeable. Great place to stay.
Bodde her 4 netter i mai 2024
Svar fra vilma den 16. mai 2024
Dear Ms Linda,Thank you for taking the time to leave us a very nice review and for staying with us. We appreciate your feedback.Kind regards,Vilma

6/10 – Grei

Stephanie

Forretningsreisende
Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Great location.
Bodde her 2 netter i mai 2024
Svar fra David den 12. mai 2024
Dear Stephanie, thank you for your feedback, and we look forward to the opportunity to serve you better in the future. Warm regards, David. Royal Garden Hotel – London

6/10 – Grei

Takanari

英語がうまく話せなくて少しバカにされました。 それ以外は良かったです
Bodde her 2 netter i mai 2024
Svar fra David den 12. mai 2024
Dear Takanari, thank you for your review. I'm deeply sorry for the issues you faced during your stay. If you'd like to discuss this further, please reach out to me directly at reception@royalgardenhotel.co.uk. Thank you for your feedback. Sincerely, David. Royal Garden Hotel – London.

10/10 – Utmerket

LEO P.J.

Reiste med partner, Reiste med en gruppe
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
The staff were amazing - from check in to the conceirge to the door men all were exceptional. We loved the piano bar and the restaurant staff and food was top notch! The 9th floor bar had amazing views and cocktails! The room was checked throughout the day as requested for garbage removal and towels and bed turndown. We would highly recommend this hotel.
Bodde her 7 netter i mai 2024
Svar fra Vilma den 10. mai 2024
Dear Leo,Thank you for taking the time in sharing your good experienced and for staying with us. We are looking forward for your next stay.Kind regards,Vilma

10/10 – Utmerket

Neela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Hotel was very clean and the staff were extremely friendly and accommodating. They even advised us that the rooms would be refurbished soon, nonetheless they were spacious and really comfortable!
Bodde her 1 natt i mai 2024
Svar fra David den 8. mai 2024
Dear Neela, thank you so much for your kind words and for choosing to stay at the Royal Garden. We're especially pleased that you enjoyed the service provided by our staff. We can't wait to host you again on your next visit. Warm regards, David. Royal Garden Hotel – London

8/10 – Bra

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A few things were annoying-shampoo & conditioner bottles were impossible to open on 2 mornings. I finally succeeded by immersing them in a cup of boiling water! And paying £4 for a bowl of porridge with blueberries is impossible to understand when the other cereals are included in the breakfast menu!
Bodde her 3 netter i april 2024
Svar fra David den 7. mai 2024
Dear John, thank you for taking the time to leave us a positive review. I want to extend my sincere apologies for the challenges you encountered during your stay. We take your feedback seriously and are committed to addressing the issues you encountered during your stay at the Royal Garden Hotel in London. Kind regards, David

10/10 – Utmerket

Bernward Maria Norbert

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very kind and helpful staff, very good location next to Hydepark.
Bodde her 6 netter i april 2024
Svar fra Ovini - Guest Service Agent den 3. mai 2024
Dear Ms Norbert,Thank you for taking the time to share your feedback with us. We are delighted to hear that you found our staff to be very kind and helpful, and that you enjoyed our prime location next to Hyde Park.At the Royal Garden Hotel, we strive to provide exceptional service and ensure that our guests have a memorable experience. Your kind words serve as encouragement for our team to continue delivering the highest standards of hospitality.We look forward to welcoming you back on your next visit and exceeding your expectations once again.Kind regards,

10/10 – Utmerket

Lisa

Bodde her 1 natt i mai 2024
Svar fra Vilma den 23. mai 2024
Dear Lisa,Thank you for taking the time for leaving us a good reviews and for staying with us. We are happy to welcoming you back for your next stay.Kind regards,Vilma

10/10 – Utmerket

Ping og Redmond

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good overall
Bodde her 1 natt i april 2024
Svar fra Vilma den 2. mai 2024
Dear Ping,Thank you for staying with us. We appreciate your feedback.Kind regards,Vilma

8/10 – Bra

Nicky og Brooklyn

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Vilma den 22. mai 2024
Dear Nicky,Thank you for taking time for leaving us a good review and for staying with us. We appreciate your feedback.Kind regards,Vilma

10/10 – Utmerket

LILIANA

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My stay at the Royal Palace Hotel was nothing short of wonderful. Situated in a prime and unique location, the hotel boasts not only stunning views but also impeccable service that truly sets it apart. From the moment we arrived, the kindness of the staff and the level of service they provided were exceptional. Despite our flight arriving earlier, the reception staff graciously held our luggage while we ventured out to grab a bite to eat. Upon our return, although our room wasn't ready, they promptly upgraded us to a larger suite overlooking Hyde Park at no extra cost. This gesture, especially considering how exhausted and jet-lagged we were, was incredibly appreciated and set the tone for the rest of our stay. The suite itself was a masterpiece, recently renovated and exuding elegance at every corner. But the real highlight was undoubtedly the view – waking up each day to the picturesque scenery of Hyde Park was simply magical. Every morning, we indulged in breakfast at Origin, where food was varied and delicious, and service was phenomenal. I must give a special mention to Marina, whose exceptional attention to my family at the table made our mornings even brighter. However, it's important to note that every staff member we encountered was equally kind and warm, making us feel truly welcomed and cared for. Needless to say, the Royal Palace Hotel has secured its place at the top of my list for future London adventures. I wholeheartedly recommend it to travelers.
Svar fra David den 11. mai 2024
Dear Liliana, Thank you for your feedback. It sounds like the Royal Garden Hotel truly exceeded your expectations in every aspect! From the attentive staff to the delightful dining experiences and breathtaking views from your room, it seems like every detail was carefully attended to. It's wonderful to hear that the staff were attentive to your requests for room maintenance and turndown service, ensuring your comfort throughout your stay. Thank you for sharing your recommendation! It's clear that the Royal Garden Hotel is a standout choice for travelers seeking luxury, exceptional service, and memorable experiences in London. Warm regards, David

10/10 – Utmerket

Gretchen og Wayne

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location next to Kensington Park. Clean and elegant
Bodde her 1 natt i mars 2024
Svar fra Ovini - Guest Service Agent den 1. mai 2024
Dear Gretchen,Thank you for taking the time to leave us a positive review. We are thrilled to hear that you enjoyed our prime location next to Kensington Park and that you found our accommodations to be clean and elegant. It's always our goal to provide a comfortable and memorable experience for our guests, and we are delighted that we hit the mark for you. We hope to welcome you back for another wonderful stay in the future!Kind Regards

10/10 – Utmerket

Galit

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We would be happy to stay there again. Great location and view of Kensington Park.
Bodde her 2 netter i april 2024
Svar fra Aleena den 29. apr. 2024
Dear Galit,Thank you for taking the time to leave us a positive review. We are delighted to hear that you enjoyed the convenience of our location and the views during your stay at the Royal Garden Hotel.We are looking forward to welcoming you back for another lovely stay!Guest Service AgentAleenaGuest Service Agent

10/10 – Utmerket

Leo

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property. Enjoyed my time
Bodde her 3 netter i april 2024
Svar fra Aleena den 27. apr. 2024
Dear Leo,Thank you for your glowing review!We are delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel.We are looking forward to your return stay with us!Royal Garden HotelAleenaGuest Service Agent

2/10 – Forferdelig

Yumi

Bodde her 2 netter i april 2024
Svar fra Ovini - Guest Service Agent den 17. mai 2024
Dear Yumi, Thank you very much for choosing Royal Garden Hotel for your recent trip to Kensington area.We appreciate your feedback and time you have taken to share your thoughts about your stay at our hotel. We are constantly striving to enhance our services, and your insights help us in our efforts to improve. If you would like to share more details about your stay, please do not hesitate to contact us.We are looking forward to welcome you back for a better stay.Kind regards,

10/10 – Utmerket

Alisa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The suite was well worth it, gorgeous views and spacious.
Bodde her 3 netter i april 2024
Svar fra Ovini - Guest Service Agent den 27. apr. 2024
Dear Alisa, We're delighted to hear that you found our suite to be worth every penny! It's wonderful to know that you appreciated the gorgeous views and spacious accommodations. We strive to provide an exceptional experience for our guests, and we're thrilled that we succeeded during your stay. Thank you for your kind words, and we look forward to welcoming you back again in the future!Thank you

10/10 – Utmerket

Stuart

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely staff and great location. The aircon needs upgrading.
Bodde her 1 natt i april 2024
Svar fra Ovini – Guest Service Agent den 26. apr. 2024
Dear Stuart,Thank you for taking the time to leave us a positive review. We are delighted to hear that you had an enjoyable experience during your stay at the Royal Garden Hotel in London. If there's anything specific you loved about your stay that you would like to share, we want to hear more. We are looking forward to welcoming you back for another wonderful stay!Kind regards,

8/10 – Bra

Leslie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Would stay here again
Bodde her 3 netter i april 2024
Svar fra Vilma den 26. apr. 2024
Dear Ms. Leslie,Thank you for staying with us. We appreciate your feedback.Kind regards,Vilma