Dear guest, Thank you for your review. We are happy to hear that you had an enjoyable stay with us. We appreciate your kind words about our staff. We always try to do our best for the guests. Looking forward to welcoming you again. Kind regards,Joanna

Dear Guest, Thank you for your excellent review. We are happy that our hotel has met your expectations and that you were satisfied with your stay. We look forward to hosting you again. Kind regards, Front Desk

Dear Anonymous,Thank you for taking the time to write us a review. We appreciate all guest feedback, as it is used to improve the overall guest experience.I am sorry to hear you had issues in your room due to the air conditioning. Our reception is always staffed and our hosts are solution-oriented. Our team would be more than happy to fix the issues faced in your room at any time. We deeply apologize for the inconvenience you have faced during your stay with us, and we hope you will give us another chance in the future.Kind regards,Front desk

Thank you for your review at Point A Kensington. We value your feedback and hope to welcome you back soon.

Dear Guest, Thank you for choosing Point A Kensington Olympia. We're thrilled to hear that you had a good stay and enjoyed all aspects of our hotel. We hope to have the opportunity to host you again for another great experience. Kind regards,Joanna

Dear Guest, We deeply regret to hear about your negative experience with the cleaning. This is not our standard. Your comment has been written and passed to the housekeeping department. As you mentioned our hotel has a really convenient area. We hope to have the opportunity to host you again.Kind regards,Joanna

Dear Sara,Thank you for your excellent review. It was a pleasure hosting you at our hotel. We hope you visit us again soon.Kind regards,Front desk

Dear Pal Anders, I am sorry to hear that you did not enjoy your stay in our hotel. We genuinely apologize for the inconvenience and wish to see you again at Point A Kensington. Best regards,Front desk

Dear Scott, Thank you for taking the time to write a review about your experience in our hotel. We are sorry to hear that your stay wasn't pleasant as you expected. We really hope this experience had not disheartened you to give us another chance and we can welcome you in the future.Front desk

Dear Guest, Thank you for your feedback. We are glad to hear that your stay was satisfactory and we can't wait to welcome you again. Kind regards,Front desk

Thank you for taking the time to give us a wonderful review.We hope to see you again soon!Kind Regards,

Dear Carl Henrik, Thank you for your review. We are glad to hear that your stay was fully satisfactory. We hope to see you againKind regards,Joanna

Dear Stian,Thanks for your feedback. We apologize for not being able to give you the experience you deserve. We will have a closer look at the A/c equipment. This is a necessary part of the room to ensure everyone's comfortability.Kind regards,Front desk

Dear Kjell-Tore,Thank you for taking the time to write feedback. Your comments help us improve our service.We are sorry to hear that your stay doesn't meet your expectations. We hope that you will give us a second chance.Kind regards,Front desk

Dear Guest, Thank you for taking the time to share your feedback. We are glad that your stay was satisfactory.Hope to see you again!Kind regards,Front desk

Dear Henrik,We appreciate both positive and negative feedback; we are constantly looking for ways to improve the services we provide. We are sorry to hear that your stay was disappointing due to the size of the room, blurry photos of whether the room has a window or not and the alarm during your stay. Our rooms vary in size from 9 to 11 square meters. The team always strives for the best and we are sorry to hear that your experience was not what you expected. I will forward your feedback to the appropriate management.I hope you will consider Point A Kensington for future stays in London.Best regards,Front desk

Dear Britt, Thank you for the amazing feedback. We are so glad that you had a comfortable stay at Point A Kensington. Look forward to seeing you again. Best regards,Joanna

Dear Inger Anne. Thank you for your feedback! Our rooms are compacted but you have everything that you can need for a comfortable stay. We look forward to welcoming you again. Best regards, Joanna

Hello Leo, we appreciate you leaving us feedback, as this will help us to improve in the future. Thanks for choosing us and we hope you visit us again soon.

Hello Flott,Thank you for your kind review, we hope to see you again soon.Kind regards,

Thank you for your feedback!

Thank you for your feedback!

Thank you for your feedback! Have a good day.

Dear Guest, Thanks for your feedback. We hope you enjoyed your stay with us and looking forward to your next visit! Kind regards,

Dear Clare,Thank you for your excellent review.We highly appreciate your kind words about our property.We hope to see you again soon.KInd regards,Afiifa

Dear Joel,Thank you for your kind words! We're delighted to hear that you found our staff very nice and that you felt you received great value for your money. It's wonderful to know that you enjoyed our breakfast and that you were happy with your stay. We look forward to welcoming you back soon.Kind regards,Afiifa

Dear Majo,Thank you for your review.Our rooms are advertised as cozy and compact providing all the essential needs for a stay in London.Kind regards,Afiifa

Dear Bertus,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our hotel. It's great to know that you found our location convenient with easy access to the metro and local attractions. We take pride in offering good value for our guests and are pleased that you appreciated that. Although our rooms are cozy and compact, they are perfect for a comfortable and pleasant stay. We look forward to welcoming you back soon!Kind regards,Afiifa

Dear Catherine,Thank you for your feedback. We're glad you took the time to share your experience. We apologize for any inconvenience regarding the room cleaning schedule. For your reference, it is noted on our website that we clean every 3 nights. We understand how important this information is and will ensure it is clearly communicated to all our guests. We appreciate your understanding and hope to have the opportunity to welcome you back in the future.Kind regards,Afiifa

Dear Pinar,Thank you for sharing your experience! We're thrilled to hear that you were very satisfied with your stay. Our team works hard to be accommodating, and we're pleased that you found our furnishings attractive. It's wonderful that you enjoyed our prime location with its many nearby restaurants and supermarkets, as well as the quiet and beautiful surroundings. We appreciate your insights about the room size and are glad it was sufficient for your city trip. We hope to welcome you back for another pleasant stay in the future!Kind regards,Afiifa

Dear Angelo,I am sorry to hear you did not enjoy your stay. Hopefully, we can provide a better stay for you in the future.Kind regards,Afiifa

Dear Alessia,Thank you for sharing your feedback with us! We're delighted to hear that you found our rooms to be completely sufficient and that cleanliness was maintained to your satisfaction. It's wonderful to know that our staff provided friendly service and that you felt well taken care of during your stay. We're also pleased that our location, with the subway station just 8-10 minutes away and shopping opportunities along the way, added convenience to your trip. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.Kind regards,Afiifa

Dear Frank,Thank you for taking the time to share your feedback. We sincerely apologize for any inconvenience regarding the room allocation. Our room assignments are based on the information provided by booking agencies, and we strive to accommodate all guest preferences to the best of our ability. We're sorry to hear that the room size did not meet your expectations. We appreciate your insights regarding the facilities and will certainly take them into consideration for future improvements. Please know that your comfort is our priority, and we will do our best to address these concerns. We hope to have the opportunity to better serve you in the future.Kind regards,Afiifa

Dear Larry,Thank you for sharing your experience with us. We're sorry to hear that your stay did not meet your expectations. Regarding our cleaning policy, we do mention on our website that we clean every three nights, and fresh towels can be provided by our reception upon request. We apologize for any inconvenience regarding the room size and lack of amenities. Your feedback regarding the lack of closet space and workspace is valuable to us, and we will certainly take it into consideration for future improvements. We understand the importance of a comfortable and enjoyable experience for our guests and regret that we fell short in this instance. We appreciate your feedback and hope to have the opportunity to better serve you in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Kind regards,Afiifa

Dear Divina,Thank you for sharing your experience with us. We're delighted to hear that you enjoyed the convenient location of our hotel, with easy access to the metro and nearby amenities such as restaurants, fast-food outlets, and a grocery store. It's wonderful to know that you found our staff to be amazing, sweet, welcoming, and always available. We appreciate your kind words and will be sure to pass along your compliments to our team.I am sorry to hear you were not happy with our room size. Our rooms are cozy and compact, perfect for a comfortable and pleasant stay. We also apologize for the Ac issues, we will pass this information on to our maintenance team.Kind regards,Afiifa

Dear Anke,Thank you for taking the time to leave us a review.Kind regards,Afiifa

Dear Justine,Thank you for your glowing review! We're thrilled to hear that you loved everything about your stay with us, from the place to the food to our wonderful staff. Providing exceptional service and prompt assistance is always our top priority, and we're delighted that we could swiftly resolve the issue with the sink in your room to ensure your comfort. Your recommendation means the world to us, and we can't wait to welcome you back for another perfect stay in the future! If there's anything else we can do for you, please don't hesitate to reach out.Kind regards,Afiifa

Dear Charlotte,Thank you for your wonderful review! We're delighted to hear that you enjoyed our hotel's fantastic location, with easy access to three underground stations within a short walk. It's great to know that you found our rooms sufficient for your city trip and that you felt very comfortable during your stay. We're also pleased that you enjoyed our breakfast offerings. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can assist you with, please let us know.Kind regards,Afiifa

Dear Megan,Thank you for leaving us with a positive review. We hope to welcome you again in the future.Kind regards,Chloe

Dear Julia, Thank you for your lovely feedback! We're thrilled to hear that you found our staff incredibly friendly and courteous. Your kind words mean a lot to us, and we'll be sure to pass along your compliments to our team. We're delighted that you enjoyed the breakfast options, particularly the fruit, yogurt, and cereal served in small bowls or glasses. We appreciate your suggestion for adding scrambled eggs or something hearty to our breakfast menu and will certainly take it into consideration for future improvements. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay in the future! If there's anything else we can do for you, please don't hesitate to let us know.Kind regards,Afiifa

Dear Ronny,Thank you for taking the time to leave us a review. We are glad that it was close to everything and you found it in a convenient location.Kind regards,Chloe

Dear Barbara Lucie, Thank you for your feedback. It's good to hear you had a satisfactory stay at Point A Kensington. We look forward to having you again.Kind regards,Front Desk

Dear Leslie, Thank you for taking the time to share your experience regarding your recent stay at Point A Kensington. Your feedback is precious to us as we strive to continually improve our services and offer our guests the best possible experience.We are thrilled to hear that you enjoyed your stay with us and look forward to welcoming you back soon.Kind regards,Joanna

Dear Gianni,Thank you for sharing your feedback with us! We're delighted to hear that you enjoyed our excellent breakfast. We appreciate your recommendation regarding payment options, and we'll certainly take that into consideration for future guests. It's wonderful to know that you found our hotel and the surrounding area clean and well-maintained, with plenty of local attractions to explore. We're glad you found our proximity to the tube convenient. We hope to have the pleasure of welcoming you back for another enjoyable stay soon!Kind regards,Afiifa

Dear Ralf,Thank you for leaving your amazing feedback.We as a team are glad to hear you enjoyed your stay with us. Point A Kensington is located beside many of London's famous attractions and we are happy the location was perfect for your stay. Our modern compact cosy rooms are designed with everything needed for a successful stay.We hope to host you again!Kind regards,Sara

Dear Henrik,Thank you for your review.We are glad to hear you were happy with the quality of our service in our modern, cozy, and compact rooms.We hope you choose us again.Best wishes,Sara