Eksteriør

Anmeldelser av Point A Hotel London Kings Cross – St Pancras

2.5 out of 5
Point A Hotel London Kings Cross – St Pancras
324 Gray's Inn Road, London, England

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 313 av totalt 694 anmeldelser." "
Rangering på 8 − Bra. 241 av totalt 694 anmeldelser." "
Rangering på 6 − Grei. 81 av totalt 694 anmeldelser." "
Rangering på 4 − Dårlig. 32 av totalt 694 anmeldelser." "
Rangering på 2 − Forferdelig. 27 av totalt 694 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,6/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Tommy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Oppusset og nytt. Kort vei til transport!
Bodde her 1 natt i februar 2024
Svar fra Angela den 19. feb. 2024
Dear TommyThank you for your amazing review. We’re always looking for ways to improve the experience at our hotel. We look forward to hosting you again in the future.

10/10 – Utmerket

Øyvind

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Oksana den 19. feb. 2024
Dear Guest,We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon.Best regards,Oksana

8/10 – Bra

Øyvind

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Rafa den 13. feb. 2024
Dear Guest We appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. A great starting point for experiencing London, the location is close to King Cross station. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest in the near future. Best regards Rafael

8/10 – Bra

Ove Andre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Sentralt og billig!
Helt greit budget hotell på King’s cross. Liten og enkel, men god frokost. Små rom, men har det man trenger. Kontakt og usb ved sengen. Litt dårlig lydisolert mellom rommene. God liten dobbelseng.
Bodde her 2 netter i januar 2024
Svar fra Anna den 30. jan. 2024
Dear Guest,Thank you for taking the time to complete the survey about your stay at Point A Hotel Kings Cross St Pancras. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

6/10 – Grei

Inger

Reiste med familie
Likte: Personale og service og romkomfort
Rom
Gode og store rom, men iskaldt på badet. Ingen mulighet for oppvarming. Lite trykk i dusjen.
Bodde her 4 netter i desember 2023
Svar fra Anna den 30. jan. 2024
Dear Guest,Thank you for taking the time to complete the survey about your stay at Point A Hotel Kings Cross St Pancras. We always appreciate hearing feedback about the experience that we provide, and your comments have been taken to heart.

8/10 – Bra

Bertine

Reiste med en gruppe
Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Bodde her 3 netter i desember 2023
Svar fra Reception host, Kulshum den 13. des. 2023
Hi Bertine, Thank you for your rating, we hope to see you again soon!

4/10 – Dårlig

Trond

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Kalde bad og dårlig frokost.
Bodde her 3 netter i november 2023
Svar fra n den 11. des. 2023
Hello David,Thank you for your review.We are sad to see your experience was not as expected. We don't serve lunch at our hotel.If you would like to give us more details, please do not hesitate to get in touch. We hope to see you soon again!Kind regards,Natalia

8/10 – Bra

Elise

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Et fint hotell
Et fint hotell. Lett å finne fram, kort vei fra Kings cross. Hadde rom uten vindu. Det gikk veldig bra, var aircondition på rommet. Lite bad, men det funket. Enkel innsjekk og utsjekk. Frokosten var en enkel frokost. Bitteliten heis. Hotellansatte var veldig hyggelige og hjelpsomme.
Bodde her 4 netter i desember 2023
Svar fra n den 11. des. 2023
Dear Elise,We appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. Near King Cross station, the location is quite convenient, and our staff will do everything they can to give you the best service.We hope to see you soon again!Kind regards,Natalia

10/10 – Utmerket

Gjertrud Marie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Fornøyd
Veldig bra hotell!
Bodde her 2 netter i november 2023
Svar fra Isaac den 20. nov. 2023
Dear Gjertrud,Thank you so much for your wonderful review. We are grateful that you find the stay enjoyable for the stay with us. Your kind words gave our team much recognition to continue our strive for excellent service. We look forward to seeing you soon.Best Regards,

6/10 – Grei

Tor

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Romkomfort
Claustrophobic
A small room downstairs with no window makes the experience a bit claustrophobic. The thought of a fire during the night with difficult escape routes made me a little anxious. I don't think this would have been approved in Norway. Finding your way out of a chaos of corridors is hard enough without panicking. So anyone who is afraid of fire and claustrophobic should book more expensive rooms on the upper floors with windows.
Bodde her 1 natt i november 2023
Svar fra Isaac den 17. nov. 2023
Dear Tor,Thank you for taking the time to share your experience with us, Our rooms are compact due to the low price and central location. We understand that windowless rooms are not for everyone, however, when booking you do have the choice between the window and no window. Next time you can choose a window to ensure more comfort. Best Regards,

10/10 – Utmerket

Tor Egil

Bodde her 1 natt i oktober 2023
Svar fra Isaac den 23. okt. 2023
Dear Tor,Thank you so much for your wonderful review. We are grateful that you find the stay enjoyable for the stay with us. Your kind words gave our team much recognition to continue our strive for excellent service. We look forward to seeing you soon.Best Regards,

8/10 – Bra

Lise

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Oksana den 17. okt. 2023
Dear Lise,We appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. Near King Cross station, the location is quite convenient, and our staff will do everything they can to give you the best service. Getting ready to host you shortly.Kind regards,Oksana

10/10 – Utmerket

Bent

Bodde her 1 natt i september 2023
Svar fra Rafael den 19. sep. 2023
Dear Bent, Thank you for your great review. We are happy to see you enjoyed your stay and our location is absolutely perfect for exploring every part of London. We hope to see you soon again. Best Regards, Rafael

8/10 – Bra

Per Jarle

Bodde her 1 natt i september 2023
Svar fra Reception host, Kulshum den 4. sep. 2023
Hi Per Jarle, Thank you for your review, We are glad to see you had a good stay and we hope to see you again soon :)

6/10 – Grei

Mina Ghalajian

Bodde her 2 netter i juli 2023
Svar fra Geri den 3. aug. 2023
Dear Mina, Thank you for your feedback, It was a pleasure to have you here.

10/10 – Utmerket

Greg

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Basement room, but totally clean and quiet. Good value
Bodde her 1 natt i mai 2024

8/10 – Bra

Royce

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
very clean
Bodde her 1 natt i mai 2024
Svar fra Thay den 27. mai 2024
Hello Royce,Thank you for taking the time to review us.Best regards,

10/10 – Utmerket

Steffi og Krumpa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Modernes Hotel mit sehr bequemen Betten. Gelegen nur 5 Minuten von der King’s Cross and St. Pancras-Station zu Fuß entfernt. Hotel liegt recht zentrumsnah. Personal sehr freundlich und hilfsbereit. Zimmer sauber. Klare Empfehlung!
Bodde her 6 netter i mai 2024
Svar fra Rafael den 27. mai 2024
Dear SteffiWe appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. A great starting point for experiencing London, the location is close to King Cross station. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest in the near future. Best regards Rafael

8/10 – Bra

Chad

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location I recommend rooms 420 for a great view too!
Bodde her 9 netter i mai 2024
Svar fra Rafael den 26. mai 2024
Dear ChadThank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards, Rafael

6/10 – Grei

Anja

Likte: Renhold
Das Hotel ist zentral gelegen und das Personal ist sehr hilfsbereit und freundlich. ABER... Ich würde es nicht wieder buchen. Wenn man weiß, dass einige Zimmer keinen WLAN-Zugang haben, dieses aber verspricht, ist es schon eine Täuschung. Beim Zimmertausch funktionierte dann der Fön nicht und die Klimaanlage hat ihr Bestes gegeben und die ganze Nacht kalte Luft ins Zimmer gepustet. Man kann sie ausstellen, allerdings springt sie nach 5 Minuten wieder an. Wenn man glutenfreies Frühstück anbietet, sollte man darauf achten, dass die Krümel nicht überall in den offenen Joghurtportionen usw. zu finden sind. Insgesamt ist es eine gute Option für Durchreisende ohne WLAN-Bedarf und Ansprüche bzw. Unverträglichkeiten. Das Ambiente ist sehr schön.
Bodde her 5 netter i mai 2024
Svar fra Thay den 27. mai 2024
Hello Anja,Thank you very much for taking the time in reviewing your stay and whilst difficult to read, we do appreciate it.I do apologise that the wi-fi did not work in your room and when you move to a new room the hair dryer did not work. We will utilise your feedback to further improve our offering.We hope you will give us a second chance in the future.Best regards,Thay

10/10 – Utmerket

Cory

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The employees are really nice. Very helpful. It was a tiny little room but still really nice for a single night.
Bodde her 1 natt i mai 2024
Svar fra Hayden den 24. mai 2024
Dear Cory Thank you for your review.We look forward to seeing you again.Kind regards,Hayden

10/10 – Utmerket

Nadia

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was perfect for getting an early Eurostar train the next morning. Clean and comfortable room for a short stay. Great shower and quiet place. Special shout out to Muhammad who helped me check in after I arrived late after travel disruption and was very helpful, much appreciated thank you!
Bodde her 1 natt i mai 2024
Svar fra Rafael den 21. mai 2024
Dear Nadia We appreciate your fantastic review. We are glad to hear you enjoyed your stay at our hotel. A great starting point for experiencing London, the location is close to King Cross station. The service you deserve will always be offered by our staff with a smile. We look forward to having you as our guest in the near future. Best regards Rafael

10/10 – Utmerket

Christiane og Chambly

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were in London for 10 days and went to 3 different hotels and areas. Point A Kings Cross is by far the best place to stay! Very nice hotel, best location, nice room, very good and affordable breakfast and outstanding service and personnel who goes out of their way to make your stay the most enjoyable! I highly recommend this hotel!
Bodde her 4 netter i mai 2024
Svar fra Thay den 20. mai 2024
Hello Christiane,Thank you for staying with us and leaving us a review. We are delighted to learn that you loved our style. Nevertheless, we cherish your feedback regarding the breakfast. Our staff is always ready to go an extra mile for our guests.Best regards,

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel, especially if you are traveling in and out of King's Cross Station.
Bodde her 2 netter i mai 2024
Svar fra Thay den 20. mai 2024
Hello,We're glad you found our location convenient! It's great to know you enjoyed the surrounding attractions and restaurants. We hope to welcome you back for another enjoyable stay.Best regards,

8/10 – Bra

Melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very compact room but served its purpose. Easy walking distance from King’s Cross. Lovely friendly staff and security entry. Only negative would be the noise as you do hear a bit of traffic and everyone’s doors / creaky floors.
Bodde her 1 natt i april 2024
Svar fra Thay den 19. mai 2024
Hello Melissa,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We're thrilled to hear that our staff made a positive impact on your stay. We're glad you found our location convenient! It's great to know you enjoyed the surrounding attractions and restaurants. We hope to welcome you back for another enjoyable stay.Best regards,

8/10 – Bra

Cynthia

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
No coffee machine in the rooms
Bodde her 1 natt i mai 2024
Svar fra Thay den 19. mai 2024
Hello Cynthia,Thank you for taking a few minutes of your time to leave a review for us. We appreciate it. Unfortunately, we do not have coffee facilities inside the room, however, we do have a coffee machine in the reception 24/7.Best regards,Thay

10/10 – Utmerket

marcello

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good, clean budget hotel, warm, friendly staff. No point paying top dollar in London if you plan to be out all day. This place is ideal, five minutes from King’s Cross and all the tube options theres
Bodde her 2 netter i mai 2024
Svar fra Thay den 19. mai 2024
Hello, Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. We're thrilled to hear that our staff made a positive impact on your stay. We're glad you found our location convenient! It's great to know you enjoyed the surrounding attractions and restaurants. We hope to welcome you back for another enjoyable stay.Best regards

10/10 – Utmerket

Alyssa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really conveniently located to St Pancras in Kings Cross. Easy access to transportation. Hotel was clean and modern, check in was easy, staff was friendly and helpful. The room was small, so maybe not ideal for an extended stay, but great for us for a short visit.
Bodde her 1 natt i mai 2024
Svar fra Thay den 20. mai 2024
Hello,We're glad you found our location convenient! It's great to know you enjoyed the surrounding attractions and restaurants. We hope to welcome you back for another enjoyable stay. We're thrilled to hear that our staff made a positive impact on your stay. Best regards,

10/10 – Utmerket

Dennis

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very close to St. Pancras International. An easy 10 minute walk (for the walking impaired, there are ramps the whole way and easy crossing at the end of Argyle St.)
Bodde her 1 natt i mai 2024
Svar fra Thay den 20. mai 2024
Hello,We're glad you found our location convenient! It's great to know you enjoyed the surrounding attractions and restaurants. We hope to welcome you back for another enjoyable stay.Best regards,

8/10 – Bra

Miguel og Hawthorne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property has been updated but the rooms are very small and condensed. They do not offer the typical room amenities that you would find in other high class hotel chains. Other than that it’s a cute hotel.
Bodde her 2 netter i mai 2024
Svar fra Rafael den 16. mai 2024
Dear MiguelThank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards, Rafael

8/10 – Bra

Esther

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great hotel with fantastic staff. Rooms are small bt are clean and comfortable. Good breakfast but a bit chaotic. Room 523 very quiet.
Bodde her 1 natt i mai 2024
Svar fra Thay den 15. mai 2024
Hello Esther,Thank you for contacting us.I am glad to hear you had a lovely stay with us.We do hope to welcome you back here in the future.Best regards

8/10 – Bra

Victoria

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Affordable and Clean
Bodde her 1 natt i mai 2024
Svar fra Hayden den 15. mai 2024
Dear VictoriaThank you for your review, we look forward to seeing you again.Kind regards,Hayden

2/10 – Forferdelig

Karsten

Reiste med partner
Es sollte vorab klarer kommuniziert werden, was ein Early-Check-In oder die Aufbewahrung von Gepäck kostet. So waren wir vor der Check-In-Zeit im Hotel und wollten zumindest unsere Koffer einlagern. Zunächst war nur ein kostenpflichtiger Early-Check-In möglich, den wir ablehnten. Auf die Frage, ob wir zumindest die Koffer schon im Hotel lassen könnten, wurde ebenfalls mit einem kostenpflichtigen Angebot erwidert. Als wir erneut ablehnten, war ganz plötzlich doch schon ein Zimmer bezugsfertig und wir konnten vor der eigentlichen Zeit kostenlos einchecken. Offensichtlich versucht man zunächst, noch ein paar Pfund aus dem Gast herauszukitzeln. Das wirkte nicht besonders professionell und hat bereits den ersten Eindruck getrübt.
Bodde her 3 netter i april 2024
Svar fra Angela den 14. mai 2024
Dear KarstenThank you for your honest feedback. I do apologize for any inconvenience caused during your stay. Next time you can check on our website for all the information regarding the check-in or check-out policy as well as luggage storage.We are looking forward to hosting you again.Best regards

10/10 – Utmerket

Cynthia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Thay den 20. mai 2024
Hello,Thank you for taking the time to rate us! We're delighted to hear that you enjoyed your stay with us. We look forward to welcoming you back soon!Best regards

10/10 – Utmerket

Yi Fan

Reiste med familie
Definitely the location
Bodde her 7 netter i mai 2024
Svar fra Thay den 12. mai 2024
Hello Yi Fan,Thank you very much for your excellent review, we are delighted you enjoyed your stay with usOur location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of thisI do hope to have the pleasure of welcoming you back again soon

10/10 – Utmerket

Esther

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super helpful staff. Small eating area but functional. Bathroom (room 209) needs a few minor repairs. Comfy bed. Wifi. Still to have breakfast so cant advise. Room small but adequate.
Bodde her 1 natt i mai 2024
Svar fra Thay den 12. mai 2024
Hello Esther,Thank you so much for your excellent review, we are delighted to read that you had such a great time with us.Our location certainly is ideal, with all our beautiful cities attractions on our doorstep and no need for the car.Its also great to read of how friendly and helpful you found the team, they really are an asset to us with their warm and willing nature shining through on guest feedback.

6/10 – Grei

Jasper

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice that it is near the train station. Bathroom is extremely tiny and separated from the room by a frosted glass door which can be awkward if you aren’t staying with a significant other. Not bad on a budget.
Bodde her 1 natt i mai 2024
Svar fra Thay den 11. mai 2024
Hello Jasper,Thank you very much for your excellent review, we are delighted you enjoyed your stay with usOur location, right in the heart of City Center, certainly is ideal for visitors, with all of the cities main attractions practically on our doorstep, its great that you were able to take full advantage of thisI do hope to have the pleasure of welcoming you back again soonBest regards

8/10 – Bra

Alan og Braintree

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice staff, clean hotel, convenient for Kings Cross. We felt safe there and would stay there again.
Bodde her 1 natt i mai 2024
Svar fra Thay den 7. mai 2024
Hello Alan,Thank you so much for your excellent review, we are delighted to read that you had such a great time with us.Our location certainly is ideal, with all our beautiful cities attractions on our doorstep and no need for the car.Its also great to read of how friendly and helpful you found the team, they really are an asset to us with their warm and willing nature shining through on guest feedbackThank you for recommending and saying you will return, we look forward to welcoming you back

2/10 – Forferdelig

Or

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
A
Bodde her 2 netter i mai 2024
Svar fra Thay den 7. mai 2024
Thank you for taking the time to review us.

10/10 – Utmerket

STEPHEN

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Obliging and friendly hotel staff. Ideal location for St Pancras. Competitively priced, clean, comfortable with an excellent breakfast. What more could you want?
Bodde her 1 natt i april 2024
Svar fra Author den 6. mai 2024
Dear Stephen Hey, We're thrilled to hear that our staff made a positive impact on your stay. Thank you for your kind words, and we hope to have the pleasure of hosting you again in the future!" Best regards, Oksana

10/10 – Utmerket

John

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Thay den 11. mai 2024
Thank you very much for rating us, we are delighted you enjoyed your stay with us.Best regards,

10/10 – Utmerket

Judy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent déjeuner et propreté.
Bodde her 2 netter i april 2024
Svar fra Thay den 2. mai 2024
Dear JUDY, Thank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards,

10/10 – Utmerket

cecilia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It wasn’t your traditional hotel.
Bodde her 5 netter i april 2024
Svar fra Thay den 2. mai 2024
Dear Cecilia, Thank you for sharing your experience with us, It was a pleasure to have you here. We would love to welcome you again, hopefully, it will be soon. Kind regards,

8/10 – Bra

JGH

Reiste med familie
Likte: Personale og service
The breakfast was quite limited. Almost every morning multiple items were not or limited available. No continental breakfast available.
Bodde her 4 netter i april 2024
Svar fra Thay den 1. mai 2024
Hello JGH,Thank you for sharing your experience with us,We're really sorry you didn't enjoy our breakfast. It is really important for us to hearing from our customers as we’re always looking for ways to improve our products and services.We are looking forward to welcome you again at point A! Kind regards,Front Desk Team

8/10 – Bra

Mark

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ondanks dat we een kamer zonder ramen hadden was het voor een weekendtrip een prima overnachting. Het ligt zeer dicht bij Kings Cross Station.
Bodde her 3 netter i april 2024
Svar fra Angela den 30. apr. 2024
Dear MarkThank you for your lovely review. We are happy to see you had a great stay with us. We are looking forward to welcoming you again.Best regards

2/10 – Forferdelig

Husai

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Thay den 30. apr. 2024
Hello Husa,Thank you for taking the time to rate us.Best regards.Thay

10/10 – Utmerket

Gina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Too much construction around
Bodde her 4 netter i april 2024
Svar fra Thay den 29. apr. 2024
Hello Gina,Thank you for taking the time to rate us.We do appreciate that.We are sorry to hear about the construction I know the noise could be very annoying. unfortunately, London is a city that loves to do construction everywhere and all the time as well.We hope to welcome you back in the future.Best regards,

4/10 – Dårlig

Michael

Reiste med partner
Likte ikke: Personale og service og fasiliteter
Tiny, tiny room with only a folding chair strapped to the wall for sitting. The toilet was squeezed in between the wall and sink and sitting had to be sideways. Thank goodness we we weren’t over 250 lbs otherwise we would still be stuck on the toilet. I was the only one checking in at the time and was directed to a self check in desk while two staff watched me perform the task when they could have done in seconds then told me that I was early and if I wished to pay an additional 15 pounds I could have a room. It felt sleazy and would never stay again.
Bodde her 1 natt i april 2024
Svar fra Oksana den 7. mai 2024
Dear Michael,Thank you for sharing your experience with us.We're really sorry you didn't find our rooms comfortable. Our rooms are compact, however, they do have everything you need for your stay. We really try to bring the best and modern experience for our guests, so we apology we could not achieve that goal in your case. You can find all information about rooms and instructions on our website, but if you consider come back again to our hotel, please, don't hesitate to ask all the instructions you need to our staff, we will be happy to help you. We are looking forward to welcome you again at point A! Kind regards,Front Desk Team

10/10 – Utmerket

Daniel og Ramsgate

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Professional, friendly staff. Clean and great location.
Bodde her 1 natt i april 2024
Svar fra Hayden den 28. apr. 2024
Dear DanielThank you for your fantastic review, we look forward to seeing you again. Kind regards,Hayden

8/10 – Bra

Patrick

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Die Unterkunft ist für kurz Urlaube sehr gut, nur das Frühstück fällt etwas mager aus. Umgebung ist sehr gut und das Hotel ist schnell zu erreichen.
Bodde her 3 netter i april 2024
Svar fra Hayden den 28. apr. 2024
Dear PatrickThank you for your review, we look forward to seeing you again. Kind regards,Hayden