Thank you for taking the time to review us! Sorry to hear about your slow check in, sometimes we are unable to control the internet speed. Thank you for the feedback about the location of the room, I'll pass that on. If you ever have any issues with noise ect, please let our night team know. They are happy to come and fix the noise issue. We do appreciate our guest feedback. Thank you for coming again, hope to see you soon, Kira

Dear Guest, Thank you for taking the time to write us a review, we always appreciate receiving feedback from our guests. We are sorry about this as we have the bathrooms cleaned every hour and a half, but shall endeavour so that this doesn't happen again. Kind regards.

Dear guest, Thank you for leaving us such a good review. We hope you enjoyed your stay at Palmers. It will be a pleasure to receive any constructive comments you may have at palmers@palmerslodge.uk We are looking forward to seeing you again. Kind regards,

Dear guest, Thank you for taking the time to review your experience, we are pleased to hear that you had a good time. Its good to get feedback, and hopefully we can improve the cleanliness for next time. We are looking to revamp the breakfast, so hopefully if you choose to stay again it will be even better! Many thanks and safe travels,

Dear guest, Thank you for taking the time to review your stay with us. We are pleased to hear that you enjoyed it and we hope to see you back at Palmers next time you're in London! Many thanks and safe travels,

Thanks for your feedback! Hope to see you again soon :)

Thank you Maria, we do appreciate your amazing review and would like to tell you that you'll always be more than welcome here at any time ! Palmers Lodge Teamj

Dear Charles,Thank you for your feedback. It's great to hear that the location was convenient for getting to work. Looking forward to your next visit!Regards,Nik - Team Palmers

Thank you for your detailed feedback. The historic nature of the building does limit certain improvements, such as bathroom sizes. Housekeeping cleans the toilets multiple times a day, but if there are issues like clogged showers, maintenance can quickly address them if notified. Your concerns about privacy and cleanliness are important, and efforts will be made to improve these areas. It's great to hear the staff were helpful during your stay.Thanks again for choosing Palmers Lodge.

Dear Pauline,Thank you for your kind words about the staff. It's wonderful to hear that their assistance made a positive impact on your stay. Your feedback is appreciated, and we look forward to welcoming you back again.RegardsNik - Team Palmers

Dear Valerie,Great to hear you enjoyed your stay at Palmers Lodge! Thank you for taking the time to share your positive feedback. We're thrilled to hear that you found our building amazing, our staff friendly, and your bunk beds comfortable. It's wonderful to know that you felt safe with your belongings in your room and that you found the amenities provided, such as towels, sheets, and tea/coffee makings, convenient. We're glad you enjoyed our bar/restaurant and found our lounge areas pleasant and comfortable. We always aim to provide a convenient and enjoyable experience for our guests, and we're delighted that you were able to store your luggage after checking out. We hope to welcome you back again soon for another enjoyable stay!Best regards,

Dear Derek,Thank you for your feedback and for choosing Palmers Lodge for your stay! We're glad to hear that overall you had a positive experience. If there were any specific areas where you feel we could improve to make your next stay even better, please don't hesitate to let us know. We're always looking for ways to enhance our guests' experiences. We hope to have the opportunity to welcome you back in the future for a five-star stay!Best regards,

Dear Derek,We appreciate you taking the time to provide such thorough feedback about your stay with us. We're glad to hear that you found our hostel to be tidy and neat, and we apologize for any inconvenience caused by the cleanliness of the toilets. We understand the challenges posed by the actions of other guests, but please be assured that we are continuously working to improve our cleaning protocols to ensure a more pleasant experience for everyone.We're thrilled that your overall experience exceeded your expectations! It's great to hear that you found our laundry facilities, self-serve kitchen, dining room, and lockers to be satisfactory. We strive to provide amenities that enhance the comfort and convenience of our guests' stays.We understand that sleeping in a dormitory setting can sometimes be challenging, but we're glad to hear that you recognize the potential for making new friends during your stay. Our staff are dedicated to providing excellent service, and we're delighted that you found them to be helpful and nice.Thank you for choosing to stay with us for 14 nights! Your extended stay is a testament to the positive aspects of our hostel, and we hope to have the pleasure of welcoming you back in the future.Warm regards,

Dear Silke,Thank you for taking the time to share your experience with us. We're pleased to hear that you found our location convenient and easy to find.We appreciate your feedback regarding the appearance of our establishment. While we strive to maintain a comfortable and inviting atmosphere, we understand that tastes can vary. Rest assured, we are always looking for ways to improve and enhance our facilities.We're glad to hear that our cleanliness met your expectations and that our accommodations suited your needs. Should you have any further suggestions or comments, please don't hesitate to reach out.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.Best regards,

Dear Samuel,Thank you so much for your kind words! We're thrilled to hear that you enjoyed our friendly and professional staff, as well as the inviting ambience of our establishment.Your recommendation means the world to us, and we truly appreciate your support. We can't wait to welcome you, your friends, and your family back for another enjoyable experience.Warm regards,

Dear Minamo,We appreciate your honest feedback and are glad to hear that your overall experience was positive. Your rating of 4 out of 5 is valuable to us as it helps us understand where we can continue to improve.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future!Warm regards,

Dear Grace,Thank you for sharing your feedback with us! We're glad to hear that you had a good overall stay with us, and we appreciate your positive comments about our proximity to public transit, clean rooms, and helpful staff.Regarding the food options, we understand the importance of having convenient dining choices available for our guests. While we don't have many food options nearby or at the hostel, we're always looking for ways to improve and enhance our services. Your feedback is valuable to us, and we'll consider how we can better meet the dining needs of our guests in the future.Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay.Best regards,

Hi Rowena, thank you for bringing these issues to our attention. We're sorry to hear about your experience and will look into these matters promptly.Regards, Team Palmers.

Hi Wai. Thanks for taking the time to write a review for us. We are glad to hear you have a good stay with us and enjoyed the convenience of location. Hope to see you soon! Palmers Lodge Reception Team!

Dear Maya,Thank you so much for your wonderful 5-star review! We're thrilled to hear that you had an excellent experience with us. We look forward to hosting you again on your next visit to London!Best regards,

Dear Patricia,Thank you for the perfect score! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your satisfaction means the world to us, and we're grateful for your kindness and support. We hope to have the pleasure of welcoming you back for another fantastic stay in the future. Best regards,

Hi there,Thank you so much for taking the time to leave such a kind review! We're really happy to see that you enjoyed your stay with us and that our facilities met your expectations. Providing a comfortable and enjoyable experience for our guests is our top priority, and we're delighted that we succeeded in making your time with us memorable. We truly appreciate your feedback and look forward to welcoming you back on your next visit. Best regards,

Hi there,Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with us did not meet your expectations. We take all feedback seriously and would appreciate the opportunity to discuss your concerns further to understand how we can improve. Please feel free to reach out to us directly .Again, we apologize for any inconvenience caused and hope to have the opportunity to make it right.Warm regards,

Hi Anna. Thank you for taking the time to write this review. We are glad to hear you had a fantastic stay with us and enjoyed the glamours' interior that is Palmers Lodge. We hope in future that you pick us once more. Warm Regards.

Dear Yuri,Thank you for your response, we appreciate your time taken into leaving this review, Glad to hear you had a great stay with us. We hope you choose Palmers Lodge once again in the future. Warm Regards. Reception Team

Hi there. Thanks for taking the time to write this review. We take all feedback into consideration when trying to make a better stay for our guest. We are glad to hear you enjoyed your stay with us and we hope to see you once more in the future. Warm Regards.

Hi Oliver,Thanks for leaving us such a lovely review! We're thrilled to hear you had a 10/10 experience with us. We hope to see you again in the future!

Hi Jose,Thanks for leaving us a review! It's wonderful to hear you had such a good experience staying with us. It looks like you made the most out of our location! All the best, and we hope to see you again.

Hi Emily, thank you for taking the time to leave a review. We are so pleased you had an enjoyable stay and were able to enjoy the variety of services we provide. We hope to see you again soon. Kind regards, Lizzie - Team Palmers

Hi there,Thank you for returning to our hostel and for taking the time to share your experience with us! We are thrilled to hear that you found our hostel to be very good with an excellent location in a beautiful building. It means a lot to us that you chose to stay with us again after your previous visit in 2019.We are delighted that you had a positive experience during your stay with us. We strive to provide a welcoming and comfortable environment for all our guests, and we are pleased that we were able to meet your expectations once again.We appreciate your loyalty and look forward to welcoming you back in the future. Best regards,

Dear Jason,Thank you for your feedback! We're glad to hear that you enjoyed the atmosphere and service during your visit. We strive to provide a pleasant experience for our guests. We hope to welcome you back again soon! Best regards,

Hi Meera, thank you for taking the time to leave a review. We are pleased you had an enjoyable stay! We are lucky to be in such a prime location, with multiple transport links in the vicinity. We are sorry to hear your stay was disrupted by the noise. The doors in the hostel can be noisy at times because they are fire doors and so are heavy. We encourage all guests to keep the noise down after 11PM, and we will continue to do so. We hope you choose Palmers for your next visit to London. Kind regards, Lizzie - Team Palmers

Hi Tim, thank you for taking the time to leave a review. We are pleased you had a great stay and hope you choose to stay with us again in the future. Kind regards, Lizzie - Team Palmers

Hi Franciso. Thank you for picking Palmers Lodge. Sorry to hear your experience with us didn't live up to your standards. We take all feedback into consideration when working to improve our future stay. We advise booking months ahead as the single room gets taken relatively quickly. Hope we see you once more.

Hi there,Thank you for your review! We appreciate your feedback and are glad to hear that you had a positive experience . Thank you for booking with us, we hope to welcome you back in the future for an even better stay.Best regards,

Dear Nicole,Thank you for your feedback. We apologize for any confusion. We would like to clarify that we do offer rented lockers for our guests. These lockers are available in the basement area, providing a secure storage option for guests who prefer not to purchase a padlock for the locker under their bed. We understand the importance of offering convenient and flexible options for our guests, and we appreciate your suggestion.We appreciate your review and your overall positive experience. Your feedback helps us improve our services and ensure a more enjoyable stay for all our guests. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Best regards,

Dear Kenny,Thank you for your review! We appreciate your feedback and are glad to know that you had a positive experience with us. We hope to welcome you back in the future for an even better stay.Best regards,

Hi Zeng, thank you for leaving a rating. We are pleased that you had an enjoyable stay, and hope you choose Palmers for your next visit to London. Kind regards, Team Palmers

Hi, thank you for taking the time to leave a review. We are so pleased that you enjoyed your stay and got on well with our friendly staff. We are always ready to help and make each stay as enjoyable and comfortable as possible. Please come again soon! Kind regards, Team Palmers

Hi Ana, thank you for taking the time to share your experience with us at Palmers. We are so pleased you had such a great stay and got on well with our friendly staff. We hope to see you again in the future. Kind regards, Team Palmers