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Anmeldelser av ibis London Heathrow Airport

3 out of 5
ibis London Heathrow Airport
112 Bath Road, Middlesex, Hayes, England

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 725 av totalt 2011 anmeldelser." "
Rangering på 8 − Bra. 646 av totalt 2011 anmeldelser." "
Rangering på 6 − Grei. 313 av totalt 2011 anmeldelser." "
Rangering på 4 − Dårlig. 168 av totalt 2011 anmeldelser." "
Rangering på 2 − Forferdelig. 159 av totalt 2011 anmeldelser." "

8,0/10

Renhold

8,0/10

Personale og service

7,4/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Bjørnar

Likte: Fasiliteter
Grei pris og kort vei til terminalen. Fungerte fint for overnatting ved mellomlanding.
Bodde her 1 natt i november 2023
Svar fra Kinga - Hotel Administrator den 8. des. 2023
Dear Bjørnar,Thank you for choosing our hotel for your overnight stopover and for sharing your experience. We're delighted to hear that you found our location convenient, and the reasonable price met your expectations.It's great to know that everything worked fine for your short stay. We appreciate your positive feedback, and if there's anything specific you enjoyed or if you have any suggestions for improvement, please feel free to let us know.We hope to have the pleasure of welcoming you back in the future. Safe travels!Sincerely,

10/10 – Utmerket

Liv Eirin

Bodde her 1 natt i oktober 2023
Svar fra Kinga - Hotel Administrator den 10. okt. 2023
Dear Liv Eirin,Thank you for the perfect rating! We're delighted to hear that you had a fantastic experience during your stay.Your satisfaction is important to us, and we look forward to welcoming you back for another 10/10 experience on your future visits.Sincerely,

8/10 – Bra

Hege

Bodde her 1 natt i juli 2023

8/10 – Bra

Ivar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023
Svar fra Mechran den 22. juli 2023
Dear Ivar,Many thanks for writing such a lovely 4* review about your recent stay in our hotel. We really appreciate it.I am very happy to see that you had an overall good stay with us that our hotel met your expectations and that our staff made you feel welcome.Thank you again for sharing your experience, we hope to see you again in the future should your travel brings you back to London.Kind regards,Mechran AltafFront of House Team Leader

4/10 – Dårlig

Sindre

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Filthy and don’t trust their taxi partner, rip off
Stayed here before when I have early flight from Heathrow and it have been ok. But this weekend it was a big dissapointment. Serving trays at Breakfast, dirty with old food on it. And when I came back to the room after a long day in London. The room was not cleaned, no new towel. Next morning, I had ordrer a taxi from their direct phone line at 4.30. Still no taxi arrived at 4.42, so at least I had some luck since a black cab came then, because I could not wait much longer, and there was no staff at reception at that time in the morning. Because two weeks ago when I shared a taxi with someone, the 3 off us had to pay 15 pound each. Totally rip off. I guess if I am crazy enough to book here again, I will use uber
Bodde her 2 netter i mai 2022

6/10 – Grei

Harald

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i september 2021
Svar fra Zoltan Kovacs den 29. sep. 2021
Thank you for your stay at the Ibis Heathrow Hotel. I do apologize for not meeting your expectations this time, I hope you will give us a chance in the future to show you our quality services.

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ikke bor her!
Ikke overnatte her! Ingen varmt vann på badet, ingen hjelp å få fra ansatte som ikke forstår hva du sier og ikke gjør noen ting med det du lurer på. Skittent og slitent hotell. Lys i heisen virket ikke!
Bodde her 1 natt i august 2021

4/10 – Dårlig

Ivor

Reiste med partner
Reception was good. No one at the front desk all night and at check out at 6.30 at an airport hotel? The smallest room I can recall staying in. Fortunately we were only there for 8 hours to sleep. Floors did not feel clean. The shower drain was plugged and backed up but no one around to report that to so it will continue. The shower floor was slippery !!!!! I almost fell getting out of the shower. We were not impressed.
Bodde her 1 natt i mai 2024

8/10 – Bra

Elizabeth

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
As expected for Heathrow accommodation. One night stay before catching flight. Good value for money, clean, comfortable bed, efficient friendly staff. Asked for quieter room and it was. Restaurant had pleasant staff, food was tasty. Caught public transport to airport, cheaper than shuttle and easy to do.
Bodde her 1 natt i mai 2024

8/10 – Bra

Gary

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Family room was quite small, but had the essentials. Excellent as a one night stay before our flight home. Walking distance to return the Budget rental car after checking in. Used Uber to get from hotel to Terminal 4.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Helen

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient for heathrow Airport. Easy to get to.central London Reasonable rates
Bodde her 1 natt i mai 2024

8/10 – Bra

AKIRA

Forretningsreisende
Likte: Renhold og personale og service
Very reasonable price and good access to the airport as well as London downtown for one full day sightseeing. Very much enjoyed 3 nights.
Bodde her 3 netter i mai 2024

4/10 – Dårlig

Dalia

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
The rooms were very dirty. Bed sheets had stains and carpet was very dirty. Was afraid to sleep on the bed and changed room's as I saw what looked like semen stains on the side of the bed. Would not recommend!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Joel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Rebecca

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The restaurant had phenomenal food !!!
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Juan

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
I recently stayed at 2 different Ibis hotels on the same road (Bath, near the LHR airport) as we had 2 connections through London as part of out trip. The 1st stay at Ibis Styles was pretty good. Clean room, Good size bathroom, Friendly staff. The 2nd stay was at this property and, my god, what a difference. I was in line for check in, and a tour guide decided to jump in front of me and go straight to check in his 25-people tour. I was hoping the front desk lady would tell him to wait until it was his turn but no, I had to stay there and wait until this tour was helped. Once we got to our room, it is clearly dated, but the worst part was the smell. It had a strong smell of B.O!. I sucked it up and spent the night there considering we had to leave early next day for the airport but for sure it will be my last time at this hotel. If you have the option, choose the other Ibis instead (Ibis Styles). For some reason, it was cheaper than this dump. STAY AWAY!
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Ria

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Horrible staff, policy, system. I checked in on 5/21 at 11 pm. I did reserve and paid nut their system went down. Thdy could not give us a room. We stranded at hotel lobby without blanket, pilloq until 6 am. By the time their system.on, we could not check in as ww must checm out at 10 am. No breakfast and no refund until 7 business days.
Bodde her 1 natt i mai 2024

6/10 – Grei

Dena og downey

Likte: Personale og service
Friendly people fast service, very patient but dirty carpet and run down hotel property
Bodde her 1 natt i mai 2024

8/10 – Bra

Stephen

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024

6/10 – Grei

Cathy

Reiste med familie
Likte: Personale og service
Convenient hotel to airport. Used shuttle and worked well. The hotel seems dirty and had hair on bed and in shower. Carpets seemed dirty or just very old and stained. Quick checkin and staff answered questions I had about shuttle. I wouldn’t go back.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Ali

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
iBook in one room and I arrive early one day before my book and and I have to pay another time $119 5 dollars and no breakfast you have to pay for breakfast to and no refund my first money that’s wise $114

2/10 – Forferdelig

Tammy

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
We booked an accessible room and it was terrible. Extremely small and it was at the very end of the hall with several turns to get to the room. Not very accessible at all! It was so bad that we checked out the very same day we checked in. We couldn’t stay there. Tiny rooms, tiny bathroom, not easily accessible for wheelchair users. I would it recommend this hotel unless you’re by yourself and just staying for 1 night.
Bodde her 11 netter i mai 2024

8/10 – Bra

Rhonda og Gardnerville

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stop over property to next flight. Quiet, comfortable beds, clean bathrooms and friendly staff. Staying again on our trip back to the States and would stay again as a stop point between long flights.
Bodde her 1 natt i mai 2024

8/10 – Bra

Jerry

Reiste med partner
Likte: Personale og service
Clean bathrooms. Clean room. Hotel gets many visitors so it is getting a little worn.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Desdemona

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy to get to even while using public transport. Conveniently located. Service was great as always
Bodde her 1 natt i mai 2024

8/10 – Bra

Kim Choy og Shah Alam

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Best budget options for Heathrow Airport transit
Bodde her 1 natt i april 2024

4/10 – Dårlig

Carol og New Denver

Likte ikke: Personale og service
As soon as my taxi pulled up the hotel looked cheap and shabby. I've had better dining experiences in school cafeterias. The music in the lobby and eating area was awful and way too loud. I won't be back.
Bodde her 1 natt i mai 2024

6/10 – Grei

Robert

Reiste med familie
Likte ikke: Renhold
The carpet was incredibly dirty. Look like someone spilled a bottle of black shoe polish or hair dye. But we were so tired we didn't want to go through the hassle of changing rooms. Just be aware this is not luxury coma just a place to spend the night and catch the flight out in the morning..
Bodde her 1 natt i mai 2024

8/10 – Bra

Richard

Likte: Renhold og personale og service
Bodde her 1 natt i mai 2024

8/10 – Bra

Jessica

Reiste med familie
Likte: Fasiliteter
Economical hotel near London Heathrow, and on bus line. Rooms are small and basic, nice lounge area with extended food and bar hours.
Bodde her 1 natt i mai 2024

8/10 – Bra

Darcy

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The rooms are clea. A d tbe staff have been extremely helpfull a d friendly. A great experience over all!
Bodde her 2 netter i mai 2024
Svar fra Tanya Ferreira, Hotel Administrator den 28. mai 2024
Dear Darcy Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! We look forward to welcoming you back to the hotel in the near future. Kind Regards

6/10 – Grei

Robert og Sherwood Park

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
For one night this is a convenient location to Budget car rental for a return. Good value for the money
Bodde her 1 natt i mai 2024

6/10 – Grei

Adrian

Likte: Renhold og personale og service
It’s an airport hotel with outdated rooms that aren’t in great shape . Just a place to crash near the airport if you need to be close to the airport
Bodde her 1 natt i mai 2024

10/10 – Utmerket

robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Dawn

Likte: Personale og service og fasiliteter
Basic, inexpensive hotel. Brown carpet in the room looked dirty. Bathroom had a weird smell. OK for one night.staff were friendly. Did not eat at the hotel
Bodde her 1 natt i mai 2024

4/10 – Dårlig

Tasarla-May

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

2/10 – Forferdelig

Naveed

Likte ikke: Renhold
No water small room
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Rita

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was my 4th stay at this hotel. It is convenient to Heathrow airport and bus service to the airport is just across the road. I plan on booking again in December.
Bodde her 1 natt i mai 2024
Svar fra Tanya Ferreira, Hotel Administrator den 28. mai 2024
Dear Rita,Thank you for staying with us again. We appreciate your loyalty and your continued trust in our hotel and our staff. Rest assured that we will do everything it takes to make us deserving of your loyaltyWe look forward to having you stay with us in December Kind Regards

10/10 – Utmerket

George

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Chris

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place for an overnight stop on the way out of UK. Convenient drop off and pick up with Hotel Hopper bus. Got a return ticket, which is a little cheaper. Good food in restaurant. Breakfast available really early. Very quiet. Comfortable bed. Helpful staff.
Bodde her 1 natt i mai 2024
Svar fra Tanya Ferreira, Hotel Administrator den 28. mai 2024
Dear Chris,Thank you for taking the time to review your stay with us. We will let the staff know that you were pleased with their service. We hope to welcome you back again soonKind Regards

8/10 – Bra

Lenora

Likte: Overnattingsstedets bygg og tilstand
Close to airport and shuttle service was exceptional
Bodde her 1 natt i mai 2024
Svar fra Tanya Ferreira, Hotel Administrator den 28. mai 2024
Dear Lenora,We're delighted to hear that you found our hotel's proximity to the airport and our shuttle service exceptional! Providing convenient transportation options for our guests is a top priority, and we're thrilled that it enhanced your experience with us. Thank you for sharing your positive feedback, and we hope to have the pleasure of welcoming you back in the future!

10/10 – Utmerket

Lintao og Lexington

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel to stay for transfer flight.
Bodde her 1 natt i mai 2024
Svar fra Tanya Ferreira, Hotel Administrator den 28. mai 2024
Dear Lintao We are thrilled to receive your positive feedback! Thank you for choosing our hotel for your transfer flight stay.

6/10 – Grei

Cameron

Likte: Renhold
Service was slow on check in, parking is not included and will like cost you a minimum of £12. The restaurant was good, the food tasted great but the soft drinks/ nonalcoholic drink options were limited
Bodde her 1 natt i mai 2024
Svar fra Tanya Ferreira, Hotel Administrator den 28. mai 2024
Dear Cameron,Thank you for your positive comments and I am pleased that you had a good stay overall. However, I apologize for the inconveniences that you experienced during your stay .We look forward to seeing you soon.

6/10 – Grei

KAYA C

Reiste med en gruppe
Likte: Renhold, personale og service og fasiliteter
The room was nice, but the air conditioning was not working properly due to the eco settings and it became quite hot. The food was delicious in the hotel dining area (I recommend the Tikka Masala), and the staff was incredibly friendly. Not much to do in the area, however it seems this is a great place to stay right before flying out of Heathrow.
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

mahesh

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
No Air conditioning,
Bodde her 1 natt i mai 2024

8/10 – Bra

Efren

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
It was ok
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Thomas

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
You have to love or hate AI. I sent numerous messages to Expedio, advising that my mother had passed away, could not keep the booking, as funeral was the next day. Could i change, etc. Alas, the only response i get is AI. Which is nonsence
Bodde her 1 natt i mai 2024

6/10 – Grei

Mohammed Al

Forretningsreisende, Reiste med en gruppe
keine Klima im Zimmer und das Frühstück ist nicht gut
Bodde her 3 netter i mai 2024
Svar fra Saurabh den 14. mai 2024
Dear Al,Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your feedback with us.We apologize for the inconvenience you experienced with the air conditioning in your room. Your comfort is our top priority, and we regret that we fell short in providing you with a comfortable environment during your stay. We will address this issue promptly to ensure it does not recur in the future.Furthermore, we're sorry to hear that the breakfast did not meet your expectations. Your feedback regarding the quality of our breakfast is valuable to us, and we will review it with our team to make necessary improvements.If there's anything else we can do to make your future stays more enjoyable or if you have any further concerns, please don't hesitate to reach out to us directly. We're here to ensure that you have a comfortable and pleasant experience with us every time.We appreciate your feedback, and we hope to have the opportunity to better serve you in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport

10/10 – Utmerket

Timothy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property is very close to the airport and to nearby bus stops and as well as grocery's stores. The room I was has easy view of planes landing. Though the room is a bit small but very comfortable. I will recommend anyone at anytime to this property.
Bodde her 3 netter i april 2024
Svar fra Saurabh den 14. mai 2024
Dear Timothy, Thank you for choosing to stay at IBIS London Heathrow Airport and for sharing your wonderful experience with us.We're thrilled to hear that our convenient location near the airport, bus stops, and grocery stores met your needs during your stay. It's great to know that you enjoyed the easy view of planes landing from your room, despite its size.We're delighted that you found your room to be very comfortable, and we appreciate your recommendation to others. Providing a comfortable and enjoyable stay for our guests is our top priority, and we're glad that we could meet your expectations.If there's anything else we can do to make your future stays even more enjoyable or if you need any further assistance during your time with us, please don't hesitate to reach out. We're here to ensure that you have a comfortable and pleasant experience with us every time.We look forward to welcoming you back for another great stay in the future.Warm regards,Saurabh SharmaNight Duty ManagerIBIS London Heathrow Airport