Cocktailbar

Anmeldelser av Hyatt Place London City East

4 out of 5
Hyatt Place London City East
Black Lion House, 45 Whitechapel Road, London, England

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 335 av totalt 577 anmeldelser." "
Rangering på 8 − Bra. 174 av totalt 577 anmeldelser." "
Rangering på 6 − Grei. 49 av totalt 577 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 577 anmeldelser." "
Rangering på 2 − Forferdelig. 9 av totalt 577 anmeldelser." "

9,2/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Rolf og Smøla

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Flott hotell, anbefales! Nærme undergrunn
Bodde her 3 netter i februar 2024
Svar fra Yoyo Cheung Guest Service Manager Hyatt Place Lond den 3. mars 2024
Dear Rolf,I wanted to take a moment to express my sincere gratitude for your wonderful feedback regarding your recent stay with us. Your kind words truly made our day!It's always incredibly rewarding for us to hear that our guests have had a positive experience, and I'm thrilled to know that you enjoyed your time with us. Providing exceptional service and creating memorable experiences for our guests are our top priorities.I'll be sure to share your compliments with the entire team, as it's thanks to their hard work and dedication that we're able to consistently deliver outstanding service.Once again, thank you for choosing to stay with us and for taking the time to share your feedback. We truly appreciate it, and we can't wait to welcome you back for another fantastic stay in the future!Warm regards,

10/10 – Utmerket

Inger Beate S

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2023
Svar fra Fabio Abrunhosa den 17. jan. 2024
Dear Inger Beate SThank you so much for your perfect rating of 5 out of 5! We appreciate your positive feedback, and we're pleased to hear that your overall experience at Hyatt Place London City East met or exceeded your expectations.If there are specific aspects or services that stood out to you and contributed to your perfect score, we would love to hear more about them. Your satisfaction is our top priority, and we look forward to providing you with excellent service during your future visits as well.Thank you for choosing Hyatt Place London City East, and we hope to have the pleasure of welcoming you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more memorable, please feel free to share your preferences with us.Once again, thank you for your perfect rating, and we appreciate your continued support.Best regards,Fabio AbrunhosaGuest Experience ManagerHyatt Place London City East

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nytt og fint hotell. Trekker ned litt på beligenhet, føltes ikke helt trygt at vistas utomhus på kveld/natt
Bodde her 3 netter i august 2023
Svar fra Fabio Abrunhosa den 1. sep. 2023
Dear Anonymous,Thank you for sharing your feedback about your recent stay. We appreciate your comments and are pleased to hear that you found our hotel to be new and nice.Your feedback is valuable, and we hope that you will consider staying with us again in the future. If you have any further comments or concerns, please don't hesitate to reach out.Warm regards,Fabio AbrunhosaGuest Experience Manager

10/10 – Utmerket

geir

Bodde her 3 netter i august 2023
Svar fra Fabio Abrunhosa den 1. sep. 2023
Dear Geir,Thank you for taking the time to rate your recent stay with a perfect score of 10 out of 10. We're absolutely delighted to receive such high praise from you.Your satisfaction is our ultimate goal, and we're thrilled that you had an exceptional experience during your visit. If you have any specific comments or suggestions on how we can continue to provide outstanding service, please feel free to share them with us.We can't wait to welcome you back for another fantastic stay in the future. If you have any further comments or needs, please don't hesitate to reach out.Warm regards,Fabio AbrunhosaGuest Experience Manager

10/10 – Utmerket

Torhild

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2023
Svar fra Catalina Batcu den 16. aug. 2023
Dear Torhild,Thank you for taking the time to complete the survey and for sharing your feedback. I am delighted that you enjoyed your stay at Hyatt Place London City East, and I was very pleased to see that you rated your overall experience so positively.I can speak on behalf of the team when saying we hope to be able to welcome you back in the near future. Please do let me know in case I can be of any further assistance.Warm Regards,Catalina BatcuHyatt Place London City East

8/10 – Bra

Christian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mars 2023
Svar fra Fabio Abrunhosa den 9. mai 2023
Dear ChristianThank you for sharing your feedback. I am delighted that you enjoyed your stay at Hyatt Place London City East, and I was very pleased to see that you rated your overall experience so positively.I can speak on behalf of the team when saying we hope to be able to welcome you back in the near future. Please do let me know in case I can be of any further assistance.Warm Regards,Fabio AbrunhosaGuest Experience ManagerHyatt Place London City East

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
En kjekke plass
Veldig kjekt hotell. Litt utenfor, men samtidig innenfor. Du er akkurat innen for sone 1, slik at hvis du skal kun ferdes rundt så er det kort avstander til alt.
Bodde her 4 netter i februar 2023
Svar fra Fabio Abrunhosa den 24. mai 2023
Dear AnonymousThank you for your feedback. Guest feedback is paramount as this is what we use to measure ourselves to deliver only the best of service to our guests.Warm RegardsFabio AbrunhosaGuest Experience Manager

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i februar 2023
Svar fra Fabio Abrunhosa den 24. mai 2023
Dear Anonymous Thank you for sharing your feedback. I am delighted that you enjoyed your stay at Hyatt Place London City East, and I was very pleased to see that you rated your overall experience so positively.I can speak on behalf of the team when saying we hope to be able to welcome you back in the near future. Please do let me know in case I can be of any further assistance.Warm Regards,Fabio AbrunhosaGuest Experience ManagerHyatt Place London City East

10/10 – Utmerket

Karen

Reiste med en gruppe
Bodde her 3 netter i januar 2023
Svar fra Adil Alomrani den 21. jan. 2023
Dear Karen, On behalf of the entire hotel team, I want to thank you for sharing about recent experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the relevant team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Bra

Michelle

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel
Great hotel, amazing service from Liam and his friends. Clean and comfortable! Nice view from the rooftop and good drinks there as well. Will absolutely stay here next time as well.
Bodde her 3 netter i januar 2023
Svar fra adil Alomrani den 21. jan. 2023
Dear Michelle, On behalf of the entire hotel team, I want to thank you for sharing about recent experience at our hotel. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Bra

Sindre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Weekend in London
Nice stay, friendly staff & relaxing area.
Bodde her 4 netter i januar 2023
Svar fra Adil Alomrani/Guest Service Manager den 13. jan. 2023
Dear Sindre, Thank you for choosing to stay with us. Providing the highest level of hospitality is our number one priority and I sincerely thank you meeting your expectations. I have shared your feedback with the relevant team, so we can do our best to ensure we meet your expectation Once again, thank you for taking the time to share your experience. We hope to see you again. Feel free to let me know if there is anything we can do to make your next stay a memorable one.

8/10 – Bra

Kasandra

Bodde her 3 netter i januar 2023
Svar fra Adil Alomrani/Guest Service Manager den 13. jan. 2023
Dear Kasandra, On behalf of the entire hotel team, I want to thank you for sharing about your experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with with the Team s a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

10/10 – Utmerket

Per Erik

Bodde her 3 netter i desember 2022
Svar fra Adil Alomrani/Guest Service Manager den 13. jan. 2023
Dear per Erik, On behalf of the entire hotel team, I want to thank you for sharing about recent experience. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Bra

Tor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell til god pris
Bodde her 3 netter i oktober 2022
Svar fra Adil Alomrani/Guest Service Manager den 13. jan. 2023
Kjære Tor,På vegne av hele hotellteamet vil jeg takke deg for at du deler det siste oppholdet og tilbakemeldingen din.Det er alltid oppmuntrende å høre positive tilbakemeldinger, spesielt når det kommer fra de som betyr mest – deg! Tilbakemeldingen din har blitt delt med Team som en måte å feire de flotte gjesteopplevelsene vi leverte. Nok en gang setter jeg pris på at du tar deg tid til å dele tilbakemeldingen din.Vi håper å ønske deg velkommen igjen snart.

8/10 – Bra

Morten

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i oktober 2022
Svar fra Adil Alomrani/Guest Service Manager den 13. jan. 2023
Dear Morten, On behalf of the entire hotel team, I want to thank you for sharing about recent stay and your feedback.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with Team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback. We hope to welcome you again soon.

8/10 – Bra

Jonas

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Priceworthy 4 star hotel
Hotel on the edge of gentrification. Poor to the East so a lot of people with problems in the area. Close to the Tower and underground. Nice bed.
Bodde her 2 netter i april 2022

8/10 – Bra

Robin

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i oktober 2021

10/10 – Utmerket

Angela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Thierry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Chambre spacieuse, confortable, petit déjeuner copieux et complet, personnels à l'écoute, transports bus et métro à proximité
Bodde her 5 netter i mai 2024

6/10 – Grei

Fabienne

Reiste med familie
Likte: Fasiliteter
The reception was lousy. No welcome, just people working there and me bothering them. It definitely appeared that way. Everything was smaller than I saw on the picture and it was all just simple looking.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Lucy

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely spacious room. Very clean. Good facilities in the room. Large shower with nice toiletries provided.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Ashley

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved how close it was to bus stops and the tubr tetminal and resturants. The front desk staff was super helpful when our flight got delayed and we needed to stay another night
Bodde her 11 netter i desember 2023

10/10 – Utmerket

xiaobing

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well exceed my expectation
Bodde her 1 natt i april 2024

10/10 – Utmerket

Mark

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
First time in London and we were questioning the location of this hotel at the start, but it’s so close to an Underground Station and was within walking distance of Brick Lane and Spitalfields Market. There were lots of dining options within 1 mile, as well. We loved it and the staff was top notch.
Bodde her 6 netter i april 2024

8/10 – Bra

Bernd og Bochum

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das Hotel ist soweit sauber ordentlich. Personal ist top. Das einzige Manko, wie ich es empfinde, ist das dort absolut kein deutsches Wort gesprochen wird. Für andere Gäste möchte ich noch einen Tipp abgeben, bitte nehmt nicht das Zimmer 826. Es liegt direkt unter der Bar an Schlaf ist kaum zu denken.. Habe es aber problemlos am nächsten Tag gegen ein anderes wechseln können. Ab da süße Träume.
Bodde her 3 netter i april 2024

10/10 – Utmerket

Katja

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

10/10 – Utmerket

Jeff

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
편리하고 깨끗함
Bodde her 1 natt i april 2024

8/10 – Bra

Simon

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfektes Hotel für ein Wochenende
Bodde her 3 netter i april 2024

10/10 – Utmerket

Alan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024

8/10 – Bra

Gordon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good location for the east side of London, including Tower of London, Tower Bridge, the City, Spitalfields Market and Brick Lane. The roof top bar was gorgeous, the rooms clean and very quiet. The cooked breakfast was a bit bland, but there was plenty of choice for alternatives.
Bodde her 2 netter i april 2024

6/10 – Grei

Darren

Reiste med familie
Likte: Personale og service
Likte ikke: Fasiliteter
Very Average hotel . Rooms are poorly decorated and don’t appear fresh and clean . Shower gel bottle was empty and their was a hair in the shower . Restaurant is too small for the number of guests. Location is handy for the tube . On reflection a premier inn Would have been a better choice
Bodde her 1 natt i april 2024

10/10 – Utmerket

Markus

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nettes Personal, Größe der Zimmer, gute Anbindung an die U-Bahn
Bodde her 3 netter i april 2024

10/10 – Utmerket

Danny

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Modern and safe. Well staffed. Urban area but it’s walkable and close to the hospital and some good restaurants. Mostly a middle eastern population but very wonderful people. Taxi service is a little bit pricey to get to most attractions of London. 8.5/10
Bodde her 7 netter i mars 2024

10/10 – Utmerket

Carole

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved the room. We had a sofa at the end of the bed, in front of a large TV. Comfortable bed .the roof terrace bar is amazing, will definitely be coming back
Bodde her 1 natt i mars 2024

8/10 – Bra

Soyeon

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I felt quite unsafe to see that the main gate of the hotel closes at midnight. I had to ring the bell to open it. Didn't experience anything dangerous but the area is not the safest.
Bodde her 5 netter i mars 2024

10/10 – Utmerket

Maik Christian Hartwig Jonny

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Es war super. Die Zimmer waren sauber, das Frühstück war sehr lecker und alle waren immer nett, freundlich und hilfsbereit. Gerne wieder.
Bodde her 2 netter i mars 2024

8/10 – Bra

Mr I

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

6/10 – Grei

Steve

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Eileen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is on a busy street in a busy area, but you would never know that sitting inside our room. We had a great stay.
Bodde her 5 netter i februar 2024

8/10 – Bra

Thorsten

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Zimmer recht klein. PLV daher nicht wirklich gut
Bodde her 4 netter i februar 2024

8/10 – Bra

david

Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Did what it said
Hotel did what it said perfectly well, bed was very comfortable Only negative was we found a few blond hairs on the back of the sofa but that might be knit picking
Bodde her 1 natt i februar 2024
Svar fra Yoyo Cheung Guest Service Manager Hyatt Place Lond den 4. mars 2024
Dear David,Thank you for choosing to stay with us and for taking the time to share your feedback with us. Your satisfaction is our top priority, and we greatly appreciate your insights as they help us to continually improve and enhance the guest experience.I'm thrilled to hear that your overall experience with us met your expectations and that you found our hotel to deliver on its promises. Ensuring our guests' comfort and satisfaction is at the heart of everything we do, and I'm delighted to hear that you found our bed to be very comfortable.However, I want to extend my sincerest apologies for any disappointment caused. Please rest assured that cleanliness and attention to detail are of the utmost importance to us, and we have taken your feedback seriously. I assure you that we will review our housekeeping procedures to ensure that such oversights are addressed and prevented in the future.Your feedback is invaluable to us, and we truly appreciate your honesty. We strive to create a flawless experience for all our guests, and we will use your comments to further improve our services and exceed your expectations in the future.Once again, thank you for choosing to stay with us and for providing us with your feedback. We hope to have the pleasure of welcoming you back for another comfortable and enjoyable stay in the near future.If there's anything else we can do to assist you or if you have any further feedback or concerns, please don't hesitate to reach out to me directly.Warm regards,

8/10 – Bra

Annemarie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nvt
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
J'ai passé un agréable séjour avec mes filles, hôtel propre et bien situé. Personnel agréable et aux petits soins.
Bodde her 3 netter i februar 2024
Svar fra Yoyo Cheung Guest Service Manager Hyatt Place Lond den 25. feb. 2024
Cher client,Nous vous remercions sincèrement d'avoir choisi de séjourner avec nous lors de votre récent voyage avec vos filles. Nous sommes ravis d'apprendre que vous avez passé un agréable séjour et que vous avez apprécié la propreté de l'hôtel ainsi que son emplacement privilégié.Il est merveilleux de savoir que notre personnel a été à la hauteur de vos attentes et qu'ils ont su vous offrir un service attentionné et chaleureux. Votre satisfaction est notre plus grande récompense !Nous espérons avoir le plaisir de vous accueillir à nouveau lors de votre prochain séjour dans la région. N'hésitez pas à nous contacter si vous avez besoin de quoi que ce soit avant votre arrivée.À bientôt !Cordialement,

10/10 – Utmerket

Edward og London

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel with amazing rooftop bar a short walk from the City.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Victor

Bodde her 2 netter i januar 2024

10/10 – Utmerket

Cherise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel staff went above and beyond with making our stay for our engagement celebrations super enjoyable
Bodde her 1 natt i februar 2024
Svar fra Yoyo Cheung Guest Service Manager Hyatt Place Lond den 25. feb. 2024
Dear Cherise,Thank you so much for your kind words!We're thrilled to hear that our team went above and beyond to ensure that your engagement celebrations were nothing short of perfect. Making your stay enjoyable and memorable is always our top priority, and we're delighted to have been a part of such a special occasion.Should you plan to celebrate any future milestones or simply return for another visit, please don't hesitate to let us know how we can make your experience even more memorable.Congratulations once again on your engagement, and we hope to welcome you back to our hotel in the near future!Warm regards,

10/10 – Utmerket

Farrell

Bodde her 4 netter i februar 2024
Svar fra Yoyo Cheung Guest Service Manager Hyatt Place Lond den 18. feb. 2024
Dear Mr.Farrell I wanted to express my sincere appreciation for your positive feedback. Your satisfaction is incredibly rewarding, and I'm thrilled to learn that you enjoyed your experience with us.Your good rating holds immense value as we continuously strive to enhance our services.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the pleasure of welcoming you back for another outstanding stay!Warm regards,

10/10 – Utmerket

Claire

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Well situated hotel. Friendly and helpful staff. Very clean and comfortable room.
Bodde her 2 netter i februar 2024
Svar fra Yoyo Cheung Guest Service Manager Hyatt Place Lond den 18. feb. 2024
Dear Claire,I wanted to express my sincere appreciation for your generous words and positive feedback. Your satisfaction is incredibly rewarding, and I'm thrilled to learn that you enjoyed your experience with us.Your feedback holds immense value as we continuously strive to enhance our services. I've conveyed your comments to the team, and they share in the excitement of your satisfaction.Thank you once again for taking the time to share your thoughts. We eagerly anticipate the pleasure of welcoming you back for another outstanding stay!Warm regards,Yoyo Cheung

10/10 – Utmerket

Margit

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024

8/10 – Bra

Victoria

Bodde her 1 natt i februar 2024