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Anmeldelser av Holiday Inn Express London - Earl's Court, an IHG Hotel

3 out of 5
Holiday Inn Express London - Earl's Court, an IHG Hotel
295 North End Road, London, England

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 401 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 446 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 116 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 23 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 1001 anmeldelser." "

8,6/10

Renhold

9,0/10

Personale og service

7,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Tone

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Praktisk og vennlig hotell
Personalet var hyggelige og behjelpelige gjennom hele oppholdet, det var stille og rolig på rommet og rent og pent. Beliggenheten var fin med lett adgang til kollektivtransport og alt fungerte flott for storbyferie der vi ikke først og fremst oppholdte oss på hotellrommet, men sov der.
Bodde her 4 netter i juli 2023
Svar fra jc den 4. aug. 2023
Dear Tone Many thanks for your recent stay and review of our hotel. We appreciate you feedback. We look forward welcoming you back to our hotel in the not too distant future

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i mars 2023
Svar fra jc den 16. mars 2023
Dear AnonymousThank you for your recent stay. We appreciate your feedbackKind regardsReception

10/10 – Utmerket

Espen

Reiste med familie
Likte: Renhold og personale og service
Meget hyggelig betjening. En noe masete frokost, kunne gjerne servert litt mer pålegg og frukt. Gjerne fjernet bacon, for det der har ikke noe med kjøtt å gjøre. Hotellet ligger i nærheten av t-bane og distrikts tog. Kort vei med kollektiv til London sentrum. Området rundt hotellet har mange bra restauranter og butikker.
Svar fra Cassandra Vargiu - Reception Manager den 6. des. 2022
Dear Espen,Thank you so much for your splendid review.We hope to see you again soon!

8/10 – Bra

Rune

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
grei beliggenhet
Grei beliggenhet. OK frokost. Alt i alt et fint opphold.
Bodde her 3 netter i september 2022
Svar fra amy den 4. okt. 2022
Thank you for your review we are glad you enjoyed your stay with us hopefully see you again soonRegardsReception Team

6/10 – Grei

Hans Petter

Reiste med familie
Likte: Romkomfort
Likte ikke: Personale og service
Grei lokasjon, slitent hotell, kaos ved frokosten
Positivt personale i resepsjonen. Grei lokasjon på hotellet, med 8-10 minutters gange til nærmeste undergrunn. Rent rom, men hotellet var likevel noe slitent. Klassisk britisk med relativt skitne tepper i trappene. Kaldt golv på badet. Kaos ved frokosten i helgen. Personalet greide ikke å fylle på med ny mat tidsnok og heller ikke rydde bord.
Bodde her 4 netter i februar 2020
Svar fra Kieron den 13. mars 2020
Thank you for your review. We appreciate your feedback and hope you stay with us again in the future. Kind regards

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2020
Svar fra Kieron den 9. mars 2020
Thank you for your feedback. We hope you choose to stay with us again in the future.

6/10 – Grei

Steinar

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly, but...
The staff is friendly and helpful. The hotel itself is quiet, but not much more than just another place to sleep. Bad WiFi. Be early for breakfast since muffins, croissants and even eggs could be gone if you are late.
Bodde her 5 netter i februar 2020
Svar fra Kieron den 24. feb. 2020
Thank you for taking the time to write a review following your stay with us. I'm very pleased to hear that you enjoyed your stay. We do appreciate your feedback and will of course look into your comments. Kind regards

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ferie
Bodde her 3 netter i oktober 2019
Svar fra ugne den 22. okt. 2019
Dear Guest, Thank you for taking the time to write a review following your recent stay with us. I'm very happy that you enjoyed your stay and we hope to welcome you back again in the future. Kind regards

10/10 – Utmerket

Verifisert reisende

Bodde her 4 netter i september 2019
Svar fra Kieron den 7. okt. 2019
Dear Guest. Thank you for your feedback. We hope to welcome you back again soon. Kind regards

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
Nice room, but a bit small as we were 2 adults and 2 kids. The air-condition was effective and nice to have in our room. We did not hear any traffic outside, slept well at nights. The breakfast-area was very overcrowded, it is important to be there early if you don’t want it to be too busy and noisy. Overall a nice stay, I’d like to come back!
Bodde her 4 netter i juli 2019
Svar fra Kieron den 6. aug. 2019
Thank you so much for taking the time to write a review on your recent stay with us. We rely on our guest feedback to constantly try to improve the service we offer. We hope to welcome you back again soon. Kind regards

8/10 – Bra

Ranita

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Familie på 4
Helt greit hotell. Eneste alle 4 var enige om var kjedelig frokost. Ikke en grønnsak å oppdrive.
Bodde her 3 netter i juli 2019
Svar fra Kieron Roe den 18. juli 2019
Dear Guest, Thank you for taking the time to provide us with your feedback. We value your feedback to constantly look for ways to improve the guest experience. We hope to welcome you back to the hotel again soon.

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juni 2019
Svar fra Ugne den 25. juni 2019
Dear Guest, Thank you very much for your time and effort leaving us a feedback. We value your opinion so we could improve our services.

8/10 – Bra

Kari

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Familietur
Bra opphold. 10 minutter å gå til undergrunnen. Rommet var litt lite til en voksen og to tenåringer. Gode senger, rent. Bra service. Få restauranter i området.
Bodde her 3 netter i mai 2019
Svar fra Ugne den 25. juni 2019
Dear Guest, Thank you very much for your time and effort leaving us a feedback. We value your opinion so we could improve our services.

6/10 – Grei

Johan

Likte ikke: Renhold
Ok hotel men frokost dårlig og renhold ikke bra
Bodde her 4 netter i februar 2019

8/10 – Bra

Laila Therese

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Renhold
Hotellet var fint oppusset,men frukost’en var ikkje noe maten var god men manglet bestikk, smør,syltetøy ja det meste å var fryklig grisete... over alt på bord,gulv å der du hentet maten ! Renhold på rom på dagtid var Ok,vasket ikkje vårt bad hver dag.
Bodde her 5 netter i desember 2018
Svar fra Ugne den 19. feb. 2019
Dear Valued Guest, Thank you very much for your time and effort writing this feedback. It is really important for us so we could improve our services. We are glad to hear you enjoyed your stay with us and we would like to welcome you back on your next trip! Kind Regards, Ugne Valinciute Reservations Manager

8/10 – Bra

Eva

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good:)
Bodde her 1 natt i oktober 2018

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i juli 2018
Svar fra Ugne den 16. aug. 2018
Dear Guest, Thank you for your time and effort writing this feedback. It is extremely important to us so we could improve our service. We are pleased to hear that you enjoyed your stay with us and we are looking forward to welcome you back in the future!

8/10 – Bra

Tom og Østlandet

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Avstand til tuben kan for små bein være litt lang.
Bedre enn de fleste engelske hoteller. Rene fine rom og hyggelig personale.
Bodde her 3 netter i oktober 2017

10/10 – Utmerket

Kk og london

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint hotell
Enkelt å komme seg til buss og undergrunn. Hjelpsomt personal som vil ditt beste! Området der hotellet ligger ser helt greit ut med gå avstand til matbutikk og noen spisesteder. Vi følte det var veldig trygt å gå gatelangs der selv når det ble mørkt. Det var godt utvalg på frokosten. Alt i alt veldig fornøyd med hotellopplevelsen!
Bodde her 3 netter i september 2017

10/10 – Utmerket

Valerie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient location for transport, nights out and fine dining options. Close to museums and tourists sites
Bodde her 1 natt i mai 2024
Svar fra Marinela den 15. mai 2024
Dear Valerie, Thank you for your feedback! We're delighted to hear that you found our hotel's location convenient for transportation, nightlife, and dining options. Being close to museums and tourist sites is certainly a plus! Thank you for choosing to stay with us, and we hope to welcome you back again soon.Best Regards,MarinelaFront Office Manager

10/10 – Utmerket

Christoph

Reiste med familie
Likte: Renhold og personale og service
Das Zusatzbett wer durchgelegen
Bodde her 2 netter i mai 2024
Svar fra Jan den 13. mai 2024
Dear ChristopheMany thanks for your response firstly I am sorry that your stay was not as enjoyable as we would of liked. I am truly sorry that you found the additional bed was saggy and we are going to investigate these issues that you have brought to out attention, I truly hope you will give us another opportunity of staying with us again.Kind RegardsJanetGuest Services Manager

10/10 – Utmerket

Brad

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean hotel Staff very friendly and helpful Would recommend.
Bodde her 1 natt i mai 2024
Svar fra Marinela den 6. mai 2024
Dear Brad,Thank you for your positive feedback! We're delighted to hear that you found our hotel very clean and our staff friendly and helpful. Your recommendation means a lot to us. We look forward to welcoming you back on your next visit!Best Regards,MarinelaFront Office Manager

8/10 – Bra

Stuart

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel and its staff are fine and it provides good value for money. Our room was clean and comfortable and even though it looked out onto the main road noise was not an issue. However the surrounding area is a bit flaky and both underground stations are about ten minutes walk away.
Bodde her 1 natt i april 2024
Svar fra Marinela den 28. apr. 2024
Dear Stuart,We appreciate your feedback! It's great to hear that you found our hotel and staff satisfactory, and that you enjoyed the cleanliness and comfort of your room. Thank you for choosing to stay with us!Best Regards,MarinelaFront Office Manager

10/10 – Utmerket

Edwin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
For me the cleaning was a huge plus and the front desk was friendly and amazing. Let's not forget the free breakfast that was included.
Bodde her 4 netter i april 2024
Svar fra Marinela den 17. apr. 2024
Dear Edwin,Thank you for sharing your positive experience with us! We're delighted to hear that you found our cleaning services exceptional and that our front desk team provided friendly and amazing service. We're also glad you enjoyed our complimentary breakfast. Your satisfaction is our priority, and we look forward to welcoming you back again soon!

10/10 – Utmerket

wilma

Bodde her 3 netter i mars 2024
Svar fra Marinela den 28. apr. 2024
Dear Wilma,Thank you for your glowing review! We're thrilled to hear that you had such a positive experience with us. We look forward to welcoming you back in the future!Best Regards,MarinelaFront Office Manager

6/10 – Grei

Alan Infante

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold
Muy buena ubicación considerando el precio con acceso a transporte público. Lo malo es la calidad del desayuno, cuarto diminutos en condiciones lamentables.
Bodde her 4 netter i mars 2024
Svar fra Marinela den 31. mars 2024
Dear Alan, Thank you for sharing your experience with us. We're glad to hear that you found our hotel's location convenient and accessible to public transport. We appreciate your feedback regarding the breakfast quality and will take it into account for future improvements. If there's anything else we can do to enhance your stay, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Best Regards,MarinelaFront Office Manager

8/10 – Bra

Gabriela

Reiste med familie
Likte: Renhold og fasiliteter
Instalaciones deterioradas
Bodde her 3 netter i mars 2024
Svar fra Marinela den 28. mars 2024
Dear Gabriela,Thank you for your review ! We're delighted you enjoyed your stay with us. We look forward to welcoming you back in the future! Regards Paris Gebon Guest Service Assistant

10/10 – Utmerket

Diana G

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
The staff was amazing! Location was perfect within walkable distance from transportation. I would recommend or stay again.
Bodde her 2 netter i mars 2024
Svar fra Marinela den 25. mars 2024
Dear Diana,Thank you for your wonderful feedback! We're thrilled to hear that you had an amazing experience with our staff and that our location suited your needs perfectly.It's fantastic to know that you would recommend us and that you'd consider staying with us again. We would be honoured to welcome you back anytime!Best Regards,MarinelaFront Office Manager

8/10 – Bra

Rüdiger

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
nice quiet stay, interesting area, 2 metro stations nearby, we have been here several times and were never disappointed. A small fridge wouldn't be bad, especially if you need to refrigerate medication
Bodde her 1 natt i mars 2024
Svar fra Marinela den 25. mars 2024
Dear Rudiger,Thank you for your kind review! We're delighted to hear that you enjoyed a nice and quiet stay in our hotel and found the area interesting. It's wonderful to know that our proximity to the metro stations met your needs.We appreciate your feedback regarding the fridge suggestion, especially for storing medication. We'll certainly take this into consideration for future improvements.We're grateful for your continued loyalty and look forward to welcoming you back for another excellent stay!Bes Regards,MarinelaFront Office Manager

10/10 – Utmerket

Demosthenes

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel staff are excellent in dealing customer service The are professional and knowledgeable whatever your needs
Bodde her 4 netter i mars 2024
Svar fra Marinela den 23. mars 2024
Dear Demosthenes,Thank you for your feedback!We are delighted to hear that our hotel staff provided excellent customer service. They are dedicated professionals who are well-equipped to assist with any of your needs. We hope to have the pleasure of welcoming you back again soon!Best Regards,MarinelaFront Office Manager

10/10 – Utmerket

Girish

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ok
Bodde her 1 natt i mars 2024
Svar fra Marinela den 23. mars 2024
Dear Girish,Thank you for your feedback!We hope to have the pleasure of welcoming you back again soon!Best Regards,MarinelaFront Office Manager

10/10 – Utmerket

Martin

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfekt für einen Städtetrip
Bodde her 4 netter i februar 2024
Svar fra Marinela den 13. mars 2024
Dear Martin,Thank you for your kind words! Your satisfaction is our priority. We look forward to welcoming you back on your next visit!Best Regards,MarinelaFront Office Manager

8/10 – Bra

Erika

Likte: Renhold, personale og service og fasiliteter
The hotel and staff were great, but the lobby and dinning area need’s updated
Bodde her 1 natt i desember 2023
Svar fra jc den 1. mars 2024
Dear ErikaThank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regards Jean-Claude - Night Manager

10/10 – Utmerket

Stefan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nettes personal und saubere (wenn auch etwas kleine) Zimmer.
Bodde her 3 netter i februar 2024
Svar fra Marinela den 13. mars 2024
Dear Guest, Thank you for your kind words! We're delighted to hear that you enjoyed your stay and appreciated our staff. Your satisfaction is our priority, and we're glad you found the breakfast selection and service to your liking. We look forward to welcoming you back on your next visit!Best Regards,MarinelaFront Office Manager

10/10 – Utmerket

Martin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very handsome waiter and personal
Bodde her 3 netter i februar 2024
Svar fra jc den 1. mars 2024
Dear Martin Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regards Jean-Claude - Night Manager

8/10 – Bra

Emmanouil

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleaning and room quality fine. However, although i requested a quiet room and told before check-in that i will get an annex room, got a room facing the main street. Result was an interrupted sleep and constant road noise. This was corrected after complaining the next morning but still one night lost. Breakfast good but coukd use some variety especially in hot options. Breakfast staff extremely friendly.
Svar fra jc den 1. mars 2024
Dear EmmanouilThank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regards Jean-Claude - Night Manager

8/10 – Bra

Gary

Forretningsreisende
Likte: Renhold og personale og service
Bodde her 2 netter i februar 2024
Svar fra Marinela den 20. feb. 2024
Dear Gary,Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,MarinelaFront Office Manager

10/10 – Utmerket

Rena

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well located and easy transport links
Bodde her 2 netter i januar 2024
Svar fra Marinela den 7. feb. 2024
Dear Rena,Thank you for your positive feedback! We're thrilled you enjoyed your stay, and we appreciate your kind words about our room, location, and exceptional service. We look forward to welcoming you back in the future!Best regards,MarinelaFront Office Manager

2/10 – Forferdelig

Liliana og Thorold

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra jc den 1. feb. 2024
Dear LilianaThank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We Sorry you did not enjoy your stay and hope that you will give us the opportunity to serve you again in the future. kind regards Jean-Claude - Night Manager

10/10 – Utmerket

Craig

Bodde her 1 natt i januar 2024
Svar fra Marinela den 29. jan. 2024
Dear Craig, Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,MarinelaFront Office Manager

6/10 – Grei

KAM WAH

Reiste med familie
Likte: Renhold
房間的燈光超暗,執拾行李也很辛苦,光線昏暗 沒有行李架，沒有牙膏牙刷。 另外酒店員工除了一位男性員工外 三天接觸的其他員工完全欠缺笑容。 此酒店介乎三個地鐵站之間 一般都要行10幾至20分鐘 要推行李頗為辛苦 早餐選擇不多，但幾好味
Bodde her 2 netter i januar 2024
Svar fra Jan den 29. jan. 2024
Dear KamMany thanks for your comments we really appreciate you taking the time to respondKind RegardsJanetGuest Services Manager

8/10 – Bra

Peter

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Overall, the helpful and cheerful staff and hotel were a good value. The breakfast included was also an excellent bonus and one of the major reasons for our choosing them. Good people working to please their customers!
Bodde her 3 netter i januar 2024
Svar fra Jan den 29. jan. 2024
Dear PeterMany thanks for taking the time to respond we really appreciate thisKind RegardsJanetGuest Services Manager

10/10 – Utmerket

Raeil

Likte: Renhold og personale og service
Bodde her 7 netter i januar 2024
Svar fra Marinela den 29. jan. 2024
Dear Raeil, Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,MarinelaFront Office Manager

10/10 – Utmerket

Lucas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay a few nights to visit london.
Bodde her 2 netter i januar 2024
Svar fra Marinela den 29. jan. 2024
Dear Lucas,Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,MarinelaFront Office Manager

8/10 – Bra

giovanni

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i januar 2024
Svar fra Marinela den 29. jan. 2024
Dear Giovanni. Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Best Regards,MarinelaFront Office Manager

8/10 – Bra

Marion

Bodde her 5 netter i desember 2023
Svar fra jc den 1. feb. 2024
Dear Marion Thank you for taking the time to tell us about your experience at Holiday Inn Express LONDON - EARL'S COURT. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. kind regards Jean-Claude - Night Manager

10/10 – Utmerket

Sylvie

Bodde her 4 netter i januar 2024
Svar fra Marinela den 9. jan. 2024
Dear Sylvie, Thank you for taking the time to share your feedback with us. We are delighted to hear that you enjoyed the exceptional service. Thank you for choosing our hotel, and we look forward to serving you in the future. Best Regards, Marinela Front Office Manager

2/10 – Forferdelig

Ignacio

Reiste med familie
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Holiday In
We stayed in room 416 it was very small for us. The bathroom was very small. The door was to close and for the toilet. We did not like it. Never again.
Bodde her 2 netter i desember 2023
Svar fra Marinela den 31. des. 2023
Dear Ignacio, Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express LONDON - EARL'S COURT.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Best Regards,MarinelaFront Office Manager

6/10 – Grei

Cosimo

Reiste med familie
Likte: Personale og service
La stanza non è adeguata per una famiglia di 4 persone. Non c'è un armadio chiuso. Bagno pulito è funzionante. Buon rapporto qualità prezzo per la città di Londra.
Bodde her 5 netter i desember 2023
Svar fra Marinela den 31. des. 2023
Dear Cosimo, Thank you for taking the time to share your feedback with us. Thank you for choosing our hotel, and we look forward to serving you in the future. Best Regards, Marinela Front Office Manager