4/10 – Dårlig
Donna Lilly
Reiste med en gruppe
14. sep. 2022
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Chaotic! Worst hotel experience ever.
Check in was complete chaos, with several people standing in the lobby complaining at the same time as others were checking in. While we were standing there, a startled couple came downstairs who had been given a room where someone else was already staying.
After finally getting our room after a long wait, I unlock the door and am greeted by two men who are already staying in our room. I didn't know whether to laugh or cry! These were moved to a new room, and we were offered that they could clean our room while we could go out in the meantime.
After a few hours, the room looked clean and we went to bed after a long day. The next day, my traveling companion finds underwear and t-shirt inside the pillowcase! Incredibly disgusting! In other words, they had only made the bed and not changed the sheets... Still, they were not willing to do anything to improve our stay.
The fire alarm went off several times during several nights. When we went down to reception to try and get someone to take care of this we were just dismissed with "it's not on fire so relax".
The air conditioning in the room suddenly stopped working. We reported this several times. This was never fixed.
Several other things happened but there are no more characters from hotels.com to write unfortunately.
We didn't have too high expectations for the hotel as we were going to be on the move a lot, but everything we experienced was unacceptable and made the trip unnecessarily stressful.
Not recommended.
Donna Lilly
Bodde her 4 netter i september 2022