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Anmeldelser av Green Marmot Capsule Hotel Zurich

2.5 out of 5
Green Marmot Capsule Hotel Zurich
26 Schifflände, Zürich, ZH

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 41 av totalt 122 anmeldelser." "
Rangering på 8 − Bra. 43 av totalt 122 anmeldelser." "
Rangering på 6 − Grei. 23 av totalt 122 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 122 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 122 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

7,2/10

Fasiliteter

8,0/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Omar T. den 22. nov. 2023
Thank you for your feedback; it is much appreciated!

8/10 – Bra

Tore

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Din egen private kapsel/rom
Hostellet ligger sentralt til i gamlebyen og bare en kort gåtur fra jernbanestasjonen. Du sover i din egen kapsel som føles veldig privat sammenlignet med vanlige fellesrom på lignende hosteller. Din egen lille kapsel inneholder ladepunkter for mobil og PC, eget PC-bord, lampe og speil. Ellers det du trenger for en god natts søvn. Felles WC og dusj med rene håndklær.
Bodde her 1 natt i november 2021

10/10 – Utmerket

Tuva

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jeg elsker å sove i kapsel!
Bodde her 1 natt i august 2021
Svar fra T.T den 3. sep. 2021
Thank you for your review we hope to accommodate you again in the the future.

8/10 – Bra

Joakim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Topp
Billig, sentralt, ryddig og rolig.
Bodde her 3 netter i juli 2020
Svar fra E-E. T den 4. aug. 2020
Many thanks dear Joakim, much appreciated! on behalf of GMMH

6/10 – Grei

Ian

Likte: Renhold
Bodde her 1 natt i april 2024
Svar fra Omar T. den 13. mai 2024
Many thanks for your feedback, we appreciate that you took the time to post a review.

4/10 – Dårlig

Andrea iveth

Likte ikke: Renhold
Desde la entrada tiene un mal olor, está en buena zona conectada a lo demás
Bodde her 1 natt i april 2024
Svar fra Omar T. den 13. mai 2024
Many thanks for your feedback, and we appreciate that you took the time to post a review.

10/10 – Utmerket

Mary

Bodde her 2 netter i april 2024
Svar fra Omar T. den 13. mai 2024
We are delighted to see you had a positive stay, and we appreciate that you took the time to post a review.

10/10 – Utmerket

Pui Wa

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Nice accommodation. 有很強的wifi, 有提供毛巾
Bodde her 1 natt i april 2024
Svar fra Omar T. den 7. apr. 2024
Thank you for your feedback; it is much appreciated.

2/10 – Forferdelig

Sergio

Reiste med en gruppe
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
En realidad el servicio y la atención del personal es muy bueno, sin embargo en el medio de la noche un sujeto empezó a orinar el piso, Justo afuera de las cápsulas, desgraciadamente en las instalaciones no hay nadie del hotel para que pudieran hacer algo al respecto.
Bodde her 2 netter i februar 2024
Svar fra Omar T. den 7. apr. 2024
Thank you for your feedback; it is unfortunate that you were not able to enjoy your stay with us.We have thoroughly looked back at the camera footage; however, we were not able to see the incident you described. Even our cleaning staff did not report such an incident (there were no marks or smells).Although our reception is not open 24 hours a day, our support team can be reached through the night by phone or email.

10/10 – Utmerket

Carlos

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect location
Bodde her 1 natt i februar 2024
Svar fra Omar. den 21. feb. 2024
Many thanks for your feedback, it is much appreciated.

8/10 – Bra

Petra og Eindhoven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Omar. den 17. feb. 2024
Thank you for your feedback.

10/10 – Utmerket

Aimrane

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
nice Staf at the reception
Bodde her 1 natt i januar 2024
Svar fra T. den 8. feb. 2024
Many thanks for your feedback; it is much appreciated.

6/10 – Grei

Ralph Albert

Bodde her 1 natt i januar 2024
Svar fra T. den 8. feb. 2024
Many thanks for your feedback; it is much appreciated.

8/10 – Bra

Janghyuk

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
방음이 좀 아쉽지만 혼자여행온 사람들에겐 가격적으로 괜찮은 숙박시설입니다
Bodde her 1 natt i januar 2024
Svar fra T. den 8. feb. 2024
Many thanks for your feedback; it is much appreciated.

6/10 – Grei

Sho

Bodde her 1 natt i desember 2023
Svar fra T. den 8. feb. 2024
Many thanks for your feedback; it is much appreciated.

8/10 – Bra

Asher Harrison Joshua

Likte: Renhold og personale og service
Convenient for one night and great location
Convenient for one night and great location in Zurich's Old Town.
Bodde her 1 natt i desember 2023
Svar fra T. den 8. feb. 2024
Many thanks for your feedback; it is much appreciated.

8/10 – Bra

Thaís

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Muito bom!
Muito bem localizado, entretanto o fato dos armários não serem no quarto deixa um pouco a desejar. A parte do banho também não é muito grande. Entretanto disponibilizam toalhas e secador de cabelo gratuitamente.
Bodde her 1 natt i desember 2023
Svar fra T. den 8. feb. 2024
Many thanks for your feedback; it is much appreciated.The lockers are located outside the rooms to reduce noise.

8/10 – Bra

Gerald og Grosskrut

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
Bodde her 1 natt i desember 2023
Svar fra T. den 8. feb. 2024
Many thanks for your feedback; it is much appreciated.

10/10 – Utmerket

Angelo

Bodde her 1 natt i november 2023
Svar fra T. den 8. feb. 2024
Many thanks for your feedback; it is much appreciated.

8/10 – Bra

Momoko

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
電気ケトルあり。 買ってきた食べ物を食べる机がないのは残念。
Bodde her 4 netter i november 2023
Svar fra Omar T. den 22. nov. 2023
Thank you for your feedback; it is much appreciated!

10/10 – Utmerket

Eduardo

Bodde her 4 netter i november 2023
Svar fra Omar T. den 17. nov. 2023
Thank you for your feedback!

4/10 – Dårlig

Sumitaka

Bodde her 1 natt i november 2023

8/10 – Bra

Eduardo

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 1 natt i oktober 2023
Svar fra T. den 29. okt. 2023
Thank you for your feedback; it is much appreciated!

6/10 – Grei

Brian

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was good but the shower are small.
Bodde her 2 netter i oktober 2023
Svar fra Omar T. den 25. okt. 2023
Thank you for your feedback; it is much appreciated.

8/10 – Bra

Susanne

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
ok
Bodde her 2 netter i oktober 2023
Svar fra Omar T. den 25. okt. 2023
Many thanks for your feedback; it is much appreciated!

8/10 – Bra

Anna

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The calm in the bedroom was respected, so I had a good night's sleep. Very good location in the middle of the city.
Bodde her 1 natt i oktober 2023
Svar fra Omar T. den 25. okt. 2023
Many thanks for your feedback; it is much appreciated!

8/10 – Bra

Roxanne

Likte: Renhold, personale og service og fasiliteter
Parfait pour une nuit de passage. Le personnel est très gentil et le matelas est étrangement confortable pour un cercueil en bois pressé!
Bodde her 1 natt i oktober 2023
Svar fra Omar T. den 25. okt. 2023
Many thanks for your feedback; it is much appreciated!

4/10 – Dårlig

Takuma

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand
I hear the creak of bed every time somebody rolls over on the bed. In addition, It is close to bar or something so that I can hear the screaming of drunken people untill late at night. So, I couldn't sleep at all.
Bodde her 1 natt i september 2023
Svar fra Omar T. den 21. sep. 2023
Dear Takuma,Many thanks for your feedback, we will take your comments into account.

6/10 – Grei

Janine

Likte ikke: Fasiliteter
Ein Teil der Kapselbetten, darunter meins hat bei jeder kleinsten Bewegung geknarrt und gequietscht und meine Nachtruhe war dadurch deutlich beeinträchtigt. Der Check Inn war sehr freundlich.
Bodde her 2 netter i september 2023
Svar fra Omar T. den 14. sep. 2023
Thank you for your feedback; it is much appreciated!We will take your comment into account.

6/10 – Grei

Sudhanshu

Likte ikke: Romkomfort
Bodde her 1 natt i september 2023
Svar fra Omar T. den 14. sep. 2023
Thank you for your feedback; it is much appreciated!

6/10 – Grei

Elis

Wel makkelijk voor 1 of 2 nachten, maar langer iet
Bodde her 2 netter i august 2023
Svar fra Omar. T den 20. aug. 2023
Dear Elis,Thank you for your feedback; it is appreciated.

10/10 – Utmerket

Tero

Bodde her 3 netter i august 2023
Svar fra Omar T. den 14. aug. 2023
Thank you very much for your feedback; it is much appreciated.

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not worth the price and you may not get a locker
Booked 1 pod for 3 nights. When I arrived I was informed my booking didn’t include a locker, evening though that was not stated in the listing. After staff looked into it, I was told that while the booking SHOULD have said that there was no locker (and didn’t) that it also didn’t say a locker was included (just implied from pictures in the listing and other travelers’ reviews) so I would be without one. They offered to give me an open locker the first night but said I wouldn’t have one in the second night and would have to pay 10CHF the third night for an available locker (after just telling me that the cost for a room with a locker is the same as a room without). After some back and forth with the employee who then talked to the manager they agreed to let me use the locker on the third night without charge. Even better though the charge was waived, the way the situation was handled by staff, including trying to tell me that even though it wasn’t my fault that I didn’t have a locker they would get away with a technicality on it, seemed unprofessional and frustrating. The stay after was subpar. While the privacy of the pods is nice, the blackout curtain does not cover the whole door and the beds are super creaky and loud whenever you move. Bathrooms and showers were dirty. Overall definitely not worth it for the price.
Bodde her 3 netter i august 2023
Svar fra T. den 10. aug. 2023
Dear guest,Your reservation clearly states in the rate plan that the capsule you booked does not include a locker. We understand that mistakes can happen, but we find it unfair that you blame your lack of planning on our staff member; they did the best they could in solving the matter since we were fully booked on these nights.

10/10 – Utmerket

Minju

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great stay! would recommend getting some tables in the common area.
Bodde her 1 natt i august 2023
Svar fra T. den 10. aug. 2023
Dear Minju,Many thanks for your feedback, it is much appreciated.

8/10 – Bra

Vanessa

Likte: Personale og service
Likte ikke: Renhold
Good for a short stay in Zürich
Bodde her 2 netter i juli 2023
Svar fra Omar T. den 22. juli 2023
Dear Vanessa,Thank you for your feedback; it is much appreciated.

8/10 – Bra

Jaeyoon

Bodde her 1 natt i juli 2023
Svar fra Omar T. den 21. juli 2023
Thank you for your feedback; it is much appreciated.

10/10 – Utmerket

Rodrigo De Freitas Motta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 4 netter i juni 2023
Svar fra Omar T. den 30. juni 2023
Thank you for your feedback, much appreciated.

6/10 – Grei

Trine

Likte: Renhold og personale og service
Kabinerne var egentlig fine, men det blev meget varmt. Mit skab til mine ejendele var ikke velfungerende - jeg måtte prøve mange gange at låse op, før det endeligt lykkedes. Brusekabinerne er fine, men pladsen til at klæde om er meget sparsom. Pænt og rent, venligt personale og fantastisk beliggenhed
Bodde her 1 natt i juni 2023
Svar fra Omar T. den 18. juni 2023
Thank you for your feedback!

10/10 – Utmerket

Julia

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Everything was very clean and I felt very safe! Everyone was super respectful of others and it was very quiet at night. If you’re looking for a place to party and hang out, this probably isn’t it, but I was exhausted from travel and found it perfect to unwind and get a good sleep. Staff were very nice as well, showers were clean, no complaints!
Bodde her 1 natt i juni 2023
Svar fra Omar T. den 6. juni 2023
Thank you for your feedback, it is much appreciated.We wish you all the best, and hopefully we can welcome you again in the future.

10/10 – Utmerket

Daniel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
La ubicación es perfecta. El lugar es cómodo. Hay toallas limpias disponibles en el área de regadera. Solo les falta mejorar en la limpieza
Bodde her 4 netter i mai 2023
Svar fra Omar T. den 5. juni 2023
Dear Daniel,Many thanks for your feedback, much appreciated.

8/10 – Bra

Tim

Bodde her 1 natt i mai 2023
Svar fra Omar T. den 15. mai 2023
Thank you for your feedback, much appreciated.

10/10 – Utmerket

Stephan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2023
Svar fra Omar T. den 15. mai 2023
Thank you for your feedback, much appreciated.

2/10 – Forferdelig

Matthieu

Forretningsreisende
Bodde her 1 natt i mai 2023
Svar fra Omar T. den 15. mai 2023
Thank you for your feedback.

10/10 – Utmerket

Bruno

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i april 2023
Svar fra T. Taha den 20. apr. 2023
Thank you for your feedback.Much appreciated.

6/10 – Grei

Marc

Bodde her 1 natt i mars 2023
Svar fra T. Taha den 20. apr. 2023
Thank you for your feedback.Much appreciated.

8/10 – Bra

Joe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect for a solo traveler
The bed was comfortable and clean. Check in was simple and the storage lockers had plenty of space. The shower and toilets were roomy with hardly anyone crammed on top of each other. This hostel is no frills. No bar or common area to mingle with others. It’s perfect for a place to sleep without friends. The provided towels are small. There is a towel drying rack available to use.
Bodde her 5 netter i februar 2023
Svar fra Omar T. den 7. mars 2023
Dear Joe,Thank you for your feedback, much appreciated.

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bitte mit mehr Mitgefühl für Mitbewohner
Insgesamt bin ich vom Konzept Capsule überzeugt. Beim Green Marmot ist das auf die Spitze getrieben. Leider hatte ich "Mitbewohner" die in den Kapseln Ihre chinesischen Trockensuppen gekocht und gegessen haben, was dann den kleinen Raum zu einer Großküche werden ließ.
Bodde her 2 netter i januar 2023
Svar fra Omar T. den 5. feb. 2023
Vielen Dank für Ihr Feedback!

8/10 – Bra

Benjamin

10/10 – Utmerket

Miika

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Todella kätevä majoitusvaihtoehto soolomatkailijalle. Makuusali oli hiljainen ja kapselit mukavia. Sopivasti tilaa!
Svar fra Omar T. den 23. des. 2022
Thank you for your kind feedback.We wish you all the best for the new year!

4/10 – Dårlig

Richard

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
While there is nothing outright dishonest in the description or photos, they really don't do a very good job explaining what it's actually like to stay here. The experience is a lot closer to a hostel than a hotel, and even judged as a hostel, this place is severely lacking in amenities. The "capsules" are really nothing more than claustrophobic bunks. There are over 50 bunks in a single room. This means that your chances of not having a sorer in your room are basically zero. The only common space in the entire place is the lobby, which is very sparsely furnished. If all the lobby chairs are taken, you have nowhere to sit down but your capsule, where you have to be extremely quite because again, 50 bunks in one room so odds are no matter the time somebody's sleeping. There are no tables or desks available for guests to use. The bathrooms were very hot and humid, and a single pair of male and female bathrooms serves all 50 bunks. The showers don't have any dressing area, so you're expected to get dressed in the shower stall's vestibule, which doesn't even have enough room to turn around without stepping into the shower itself. The lockers are all in the lobby, which makes them annoyingly far from the bunks. Compare this to a hostel, where you'll often find a common room, and bunks separated into smaller dorms, each with their own bank of lockers and bathroom. Not only that, but a typical hostel will be much cheaper than this capsule "hotel".
Bodde her 1 natt i desember 2022
Svar fra Omar T. den 16. des. 2022
Dear Richard Thank you for your time writing a review. We have full understanding for your experience. But the service and its quality we offer is listed quiet transparently. By design this is a space for the guests to be at the centre of Zürich. Naturally, it does not serve as a space for prolonged hangouts during the stay. This very functional design is in such way construed to encourege the guest to have the basics he needs for a sleepover in order to experience other destinations of immersion in Zurich (although we emphasise that the guest is provided by multiple services within his capsule incl. plugins, small table, and mirrors). Which is why we initially opted against the concept of "common area". Nevertheless, we're commited to improving our service which we offer continually despite our efforts. Lastly you should know that if you don't value the capsule hotels then it might have been more suiting for you if you booked a basic hostel as you indiacate your appreciation to, which is a fair perspectice. We wholeheartedly thank you for your visit and wish you a great journy/travel Best, Team