Resorter i Zona Oeste

"Bathroom ceiling is covered in very large mould stains due to excessive moisture from the shower which get's trapped in there as there is no active ventilation. The whole hotel needs a refresher, it feels outdated and everywhere you see broken or damaged items which shows clearly a lack of maintenance. The pictures on hotels.com only show well maintained rooms, but in reality the rooms need to be refreshed properly. It feels unhygienic. Part of the breakfast which should be warm is served cold, like scrambled egg and cheese bread. The reception and security is insisting for it's guests to wear a wrist band which is really annoying. They say this is for safety reasons, but it makes you feel like you are in an all inclusive resort, but you are not. The wrist band is just really annoying. The sliding door on the balcony is damaged and could not be locked. The frame of the sliding doors is not properly fitted, so a lot of street noise enters the room 24/7. The rooftop bar was not open. There were a couple of seats that looked blown over. The windows on the rooftop area are so dirty you can't see the view."

"Utrolige rigide regler. Jeg fikk ikke kontakt med hotel på telefon i Iver en uke før ankomst. Vanskelig med å bestille flere netter. Veldig dårlig service på SPA avdeling. Skittent og kaldt hidromassasje. Ansatte snakket mye med hverandre ved svømmebasseng og ga ikke oppmerksomhet til gjester dom spurt etter fasiliteter som er knyttet til « resort» vi var tre betalende gjester og opplevd dårlig service til gjest nummer 3. ingen h"

"Room is clean and spacious. Everything was fine."