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Anmeldelser av Pegasus Reef - A Beach Resort in Colombo

4 out of 5
Pegasus Reef - A Beach Resort in Colombo
Hendala, Wattala

Anmeldelser

7,6

Bra

Rangering på 10 − Utmerket. 48 av totalt 150 anmeldelser." "
Rangering på 8 − Bra. 52 av totalt 150 anmeldelser." "
Rangering på 6 − Grei. 29 av totalt 150 anmeldelser." "
Rangering på 4 − Dårlig. 13 av totalt 150 anmeldelser." "
Rangering på 2 − Forferdelig. 8 av totalt 150 anmeldelser." "

8,0/10

Renhold

8,0/10

Personale og service

7,2/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

6,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jeg trives veldig godt med oppholdet der og veldig komfort på temmet og maten var veldig god. Vil anbefale til jeg kjenne.
Bodde her 2 netter i september 2019
Svar fra Premila- FOM den 28. sep. 2019
Dear Sir, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

8/10 – Bra

Jon Magne

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Nice hotel but the service should have been better
Nice hotel with good facilities. A large area around the pool (not the cleanest pool) to take a sunbath. The hotel rooms was clean with a good size, good wifi around in the area. The reception was not service minded and had almost no connection to taxi services / van rental, first time ever in Sri Lanka with this lack of service.
Bodde her 4 netter i august 2018
Svar fra Erin (Manager) den 25. aug. 2018
Dear Jon Magne, thank you for choosing Pegasus Reef Hotel for your stay in Colombo and for making us your preferred choice. We hope you enjoyed your stay with us and look forward to welcoming you in near future again. We would like to take this opportunity to apologize for any inconvenience caused at the Front Office Counter and we have already discussed your feedback with our team members. We do have our own cars at the property as well as outside tuk tuks to take our guests to any location they would like to have so it is not clear why we did not do a good job here during your stay. We hope that we will get the opportunity to host you again and show you the hospitality service we usually provide to all our guests. Once again, thanks for staying with us and best regards.

4/10 – Dårlig

Agnesa

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
xxx
Bodde her 7 netter i februar 2024
Svar fra FOM den 16. mars 2024
Thank you

8/10 – Bra

Grace

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
The property was near the beach and has a walking path. Almost all the hotel staff and at the front desk were nice. The choice of dishes at the buffet were excellent. Most of them were delicious. And the staff at the restaurant were very obliging. My husband is a vegan. He had lots of choices and was very happy. But some at the front desk were not very helpful. Check-in were very quick and pleasant. When we wanted a hire a car to a certain time the staff didn’t do anything an then said no car available. And didn’t do anything. We managed to get a car which came to drop passenger at the it.
Bodde her 2 netter i februar 2024
Svar fra FOM den 22. feb. 2024
I'm glad you enjoyed the beachside property with a lovely walking path. The hotel staff, especially at the front desk, were generally nice. The buffet offered excellent dishes, most of which were delicious. Restaurant staff were accommodating, making your husband's vegan choices plentiful. However, we are sorry to hear about a few issues. some front desk staff were unhelpful, and there was a hiccup with car hire. Overall, it was a pleasant stay.

8/10 – Bra

Sarath

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was excellent
Bodde her 2 netter i februar 2024
Svar fra FOM den 16. feb. 2024
Thank you, will convey you messages to all staff.

2/10 – Forferdelig

Mikko

Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff was really nasty and Room wasn’t ready even We was TaKe full Service and 3 People deluxe triple. Never come back to this Hotel and dont recomend for anyone
Bodde her 1 natt i januar 2024
Svar fra FOM den 16. feb. 2024
We apologize for the unpleasant experience you had with our staff and the delay in room readiness despite booking a full-board and deluxe triple room for three people. Your feedback is important, and we're sorry for falling short of expectations. We appreciate your honesty, and if you reconsider in the future, we will work hard to make it right. Thank you for bringing these issues to our attention.

8/10 – Bra

Harold

Likte ikke: Overnattingsstedets bygg og tilstand
The facilities were poor and the hotel was very tired and neglected
Bodde her 1 natt i desember 2023
Svar fra FOM den 16. feb. 2024
We regret to hear about your disappointment with our facilities and the perceived state of the hotel. Your feedback is valuable, and we take it seriously. We apologize for not meeting your expectations and will use your comments to address areas that need improvement. We appreciate your honesty and hope to have the opportunity to enhance our offerings in the future. Thank you for sharing your experience.

6/10 – Grei

Vinay

Reiste med familie
Likte: Personale og service og fasiliteter
The staff are friendly and polite. The brrakfast, lunch and buffet is good however can do with few more options. Wifi was a big issue and wifi router had to be installed as there were issues with public wifi. The in room dinning service and house keeping was hit and miss sevice wise. I had to follow-up few times to get our room serviced. Cheers V & J Kolkur .
Bodde her 7 netter i desember 2023
Svar fra GM den 30. des. 2023
Dear Guest,Greetings from Pegasus Reef, Wattala!We appreciate your decision to stay with us and your candid review! Receiving wonderful feedback is always a delight; thank you! We'll be sure to let the team know about your feedback.It was great having you here! We want to extend our warm Sri Lankan hospitality to you again soon.Warm regards.General Manager

10/10 – Utmerket

Moa

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i oktober 2023
Svar fra GM den 21. okt. 2023
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you

2/10 – Forferdelig

Dompage Don Lal

Bodde her 5 netter i oktober 2023
Svar fra GM den 21. okt. 2023
TWe appreciate your feedback regarding your most recent visit. I'm sorry to hear that your expectations were not met by the resort. As requested, we sat with you to assist in reducing your stay. Our goal is to go above and above for our guests, and I apologize if we didn't succeed this time. We look forward to seeing you back at the hotel soon, and I will definitely bring this up with the staff.

4/10 – Dårlig

Sivapathasunderam

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel is not easily accessible and Uber and other hire vehicles do not often accept rides. There is no travel desk and minimum help to find cars for hire. In room dining service is very slow. Service that is promised in 15 minutes could get delayed by 60 minutes or more. The building needs a new coat of paint. Staff provide very odd reasons for declining requests and are not accomodating. Food is decent. Pretty yard. Beach is accesdible.
Bodde her 2 netter i september 2023
Svar fra GM den 21. okt. 2023
Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not up to the level that you expected. Our aim is to exceed our guests’ expectations, and I’m sorry that on this occasion we have not met the expectations. I will certainly be addressing this with the team, and we look forward to welcoming you back to the hotel again soon. Thank you

10/10 – Utmerket

Stephen

Bodde her 3 netter i juni 2023
Svar fra GM den 22. juli 2023
Thank you

10/10 – Utmerket

Pathmal og Holmdel

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I have stayed at this property few times prior to COVID and financial crises. The staff is the same friendly, professional, courteous group who is so focused on excellent customer experience. The location is 15min to downtown Colombo and 5min to Wattala junction.
Bodde her 5 netter i mai 2023
Svar fra Bernard Silva den 31. mai 2023
Dear Pathmal, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience. Bernard - GM

2/10 – Forferdelig

Jaeheon

Bodde her 8 netter i februar 2023
Svar fra Premila- FOM den 24. feb. 2023
Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not up to the level that you expected. Our aim is to exceed our guests’ expectations, and I’m sorry that on this occasion we have failed to do so. I will certainly be addressing this with the team, and we look forward to welcoming you back to the hotel again soon. Thank you.

6/10 – Grei

Mary

10/10 – Utmerket

Simon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2022
Svar fra Premila- FOM den 21. des. 2022
Thank you for rating us with 10 markings.

6/10 – Grei

Nishanthie

Bodde her 2 netter i november 2022

10/10 – Utmerket

Michelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly courteous and pleasant staff. Morning breakfast is fabulous. If i had to pick a fault it would be that the hotel needs a good paint job and some of the toilet fittings need a upgrading. The sraff wirk really hard for their money specially the young man on level 3 room service. I thing he needs a raise.
Bodde her 3 netter i april 2022
Svar fra Bernard- General Manager den 10. mai 2022
Dear Michelle, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i februar 2022
Svar fra Premila- Front Office Manager den 23. feb. 2022
Thank you for rating us. It was great to know you enjoyed the stay.

8/10 – Bra

Krishna Yuvala

Bodde her 3 netter i januar 2022
Svar fra Premila- Front Office Manager den 17. feb. 2022
Dear Krishna, Thank you so much for the ratings you have given.

8/10 – Bra

Daniel

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Härligt avkopplande dagar
In och utcheckning tog väldigt lång tid och kan absolut förbättras genom att ha en separat disk för lunch och middagsgäster som nu hela tiden kom in under tiden och avbröt processen. Restaurangenerna, städningen och övriga servicen var mycket bra.
Bodde her 3 netter i desember 2021
Svar fra Premila- FOM den 3. feb. 2022
Dear Daniel, Thank you for the comments you have made. We are taking your feedback positively and will take corrective action. We looking forward to welcoming back at Pegasus Reef soon. Thank you & Best Regards,

8/10 – Bra

Joshua

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place for a couple nights
Nice place - good food, kids enjoyed the pool, and away from the chaos of Colombo. Rooms were nothing fancy and a little dated, but worked fine for our family. Staff was great and very accommodating.
Bodde her 2 netter i februar 2020
Svar fra Premila - front Office Manager den 9. mars 2020
Dear Joshua, It is nice to see that you have enjoyed the stay along with the atmosphere. Thank you for sharing your suggestive comments which are truly important for us to further improve our offering in the rooms. We invite you and your loved ones to spend another leisure time with us when you are on vacation. Yours Sincerely

8/10 – Bra

Rohan

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i mars 2020
Svar fra Pegasus Reef Hotel den 19. mars 2020
Dear Rohan, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are delighted to hear that our team has met your expectations. Overall we are happy to hear that you had a great stay with us. We look forward in welcoming you soon. All the best & Best regards, Pegasus Reef Hotel Team

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2020
Svar fra Pegasus Reef Hotel den 5. mars 2020
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are delighted to hear that our team has met your expectations. Overall we are happy to hear that you had a great stay with us. We look forward in welcoming you soon. All the best & Best regards, Pegasus Reef Hotel Team

10/10 – Utmerket

JOOHWAN

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2020
Svar fra Premila - FOM den 29. feb. 2020
Dear Joohwan, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2020
Svar fra Team- Pegasus Reef den 15. feb. 2020
Thank you for rating us with 05 stars. Hope you have enjoyed the stay with us.

4/10 – Dårlig

Paul

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Not a place for relaxing
Came for a recovery stay to get over our night flight and jet lag before seeing the rest of the country. The hotel rented out the pool and the area next to it to a school group so it wasn’t possible to relax and have a quiet day by the pool. The kids started coming onto our private balcony and looking into our room in the morning. Not a nice experience for a rest stay. Also you couldn’t go on the beach and have a nice walk because there were men as soon as you stepped off the hotel property trying to sell you taxis and whatever else they could think of. Just not a good start to a holiday really. Fish restaurant was good though!
Bodde her 2 netter i februar 2020
Svar fra Team- Pegasus Reef den 9. feb. 2020
Dear Paul, Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not to the level that you expected. Our aim is to exceed our guests expectations and I’m sorry that on this occasion we have failed to do so. I will certainly be addressing this with the team we look forward to welcoming you back to the hotel again soon. Thank you.

8/10 – Bra

Tyrone

Likte: Personale og service
Bodde her 8 netter i november 2019
Svar fra Pegasus Reef Hotel Team den 3. des. 2019
Dear Tyrone Thank you so much for choosing Pegasus Reef Hotel for your stay and taking time for the review. We are happy to hear that you had an enjoyable time with us. We look forwards to see you again. Best Regards, Pegasus Reef Hotel Team

2/10 – Forferdelig

Verifisert reisende

Bodde her 1 natt i oktober 2019
Svar fra Pegasus Reef Hotel den 30. okt. 2019
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and for sharing your feedback with the other guests. We are glad to hear that our team has met your expectations. Overall, we are happy to hear that you had a great stay at our property, Looking forward to welcome you again, All the best & Best regards, Pegasus Reef Hotel Team

8/10 – Bra

Theresa og Olympia, Wa

Reiste med partner
Likte: Renhold og personale og service
There was no elevater, no fax mechine and no car/taxi and the property looked a bit out dated. Staff was very pleasant and helpful. Breakfast buffet was really great.
Bodde her 2 netter i oktober 2019
Svar fra Norine den 17. okt. 2019
Dear Theresa, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that our team met with your expectation and you enjoyed our breakfast. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef Hotel are looking forward to seeing you again. Best Regards, Pegasus Reef Hotel Team

10/10 – Utmerket

Pathmal og New York

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff was outstanding - always goes above & beyond to service your needs. Quality and freshness was great. In room amenities could be improved but relative to Sri Lanka other 5 star hotels I stayed this was fine. Close proximity to Wattala town, Colombo, and safe location. Beach was clean.
Bodde her 3 netter i oktober 2019
Svar fra Premila- FOM den 14. okt. 2019
Dear Pathmal, Thank you so much for your wonderful feedback and taking time to share your experience with us. It was nice to hear that you all enjoyed the stay and the team will be delighted to know that they could make your stay memorable. All at Pegasus Reef are looking forward to seeing you again.

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2019
Svar fra Premila- Pegasus Reef Hotel den 8. okt. 2019
Dear Sir/ Madam, Thank you for rating us. Hope to see you soon.

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Tolles Hotel mit köstlichem Dinner-Bufett
Der Aufenthalt im Hotel war sehr angenehmen. Besonders das Dinner-Bufett können wir empfehlen. Zwar kein Schnäppchen, aber es gibt eine riesige Auswahl an leckeren Vorspeisen, Hauptgerichten und Desserts. Der Strand ist direkt am Hotel und wunderschön. Der Pool ist ebenfalls in gutem Zustand. Lediglich der Vorab-Service per Email gestaltete sich schwierig. Das Hotel bot uns gegen geringe Gebühr einen Flughafen-Abholservice an. Das Angebot haben wir gerne angenommen, jedoch war der Kontakt danach äußerst beschwerlich, so dass wir nach mehrmaligem Hin und Her letztlich einfach per Taxi gefahren sind. Fazit: Tolles Hotel für kleines Budget, welches in dieser Preisklasse wirklich überraschend gut ist. Lediglich den Flughafen-Transfer sollte man selbst organisieren ;)
Bodde her 1 natt i september 2019
Svar fra Premila- FOM den 22. sep. 2019
Dear Sir/ Madam, Valued Guest, It is nice to see that you have enjoyed the stay along with the atmosphere. Thank you for sharing your suggestive comments which are truly important for us to further improve our offering in the rooms. We invite you and your loved ones to spend another leisurely time with us when you are on vacation. Yours Sincerely

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og fasiliteter
Bodde her 2 netter i september 2019
Svar fra Premila- FOM den 14. sep. 2019
Dear Sir/ madam Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 – Utmerket

sonia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the staff was extremely friendly. chef was very accommodating since i didn't eat spicy food he would make special meals for me.
Bodde her 8 netter i august 2019
Svar fra Premila- FOM den 8. sep. 2019
Dear Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

8/10 – Bra

Theya

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2019
Svar fra Pegasus Team den 9. sep. 2019
Dear Sir/ Madam, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
rooms very clean and staff very friendly.Near to the beach
Bodde her 1 natt i august 2019
Svar fra Premila- Front Office Manager den 31. aug. 2019
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I always stay here my 5th time and feels like home excellent staff, no issues love the place will be booking again in October, Jay raja uk
Bodde her 7 netter i august 2019
Svar fra Pegasus Reef Hotel Team den 13. aug. 2019
Dear Guest, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and thank you for sharing your feedback with the other guests. We are glad to hear that our team has met your expectations. Overall, as a team we are really happy to hear that you had a great stay at Pegasus Reef Hotel. Looking forward to welcome you soon ! All the best & Best regards, Pegasus Reef Hotel Team

10/10 – Utmerket

Teddy

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i juli 2019
Svar fra Pegasus Reef Hotel Team den 24. juli 2019
Dear Teddy, Thank you for choosing Pegasus Reef Hotel - Wattala for your stay and thank you for sharing your feedback with the other guests. We as a team are really happy to hear that you had a memorable stay at Pegasus. Looking forward to welcome you soon ! All the best & Best regards, Pegasus Reef Hotel Team

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Prima hotel en prima service. Vies strand bij hotel
Bodde her 3 netter i april 2019
Svar fra Harsha- GM den 15. apr. 2019
Dear Guest, Thank you for your valuable feedback on your recent stay with us. I am pleased to hear that you had such an enjoyable stay and that the team took such good care of you. We look forward to welcoming you back again soon Thank you.

6/10 – Grei

Verifisert reisende

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
Staff where friendly and helpful. Hotel was clean and gardens wel kept. The lap pool is very clean ( its not a resort type pool). There really isnt much at all nearby, its quite isolated. The breakfast is not good. Plenty of food choices not done particularily well. We used this hotlel at the end of our 14 hour journey to get a good nights recovery sleep - which its good for.
Bodde her 1 natt i mars 2019
Svar fra Harsha- GM den 18. mars 2019
Dear Sir/ Madam, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

10/10 – Utmerket

Otto

Likte: Renhold, personale og service og romkomfort
Sehr gutes Hotel für einen Kurzaufenthalt, wie Transit für frühen Flug anderntags. Als Ferienhotel nicht zu empfehlen.
Bodde her 1 natt i februar 2019
Svar fra Harsha- GM den 17. feb. 2019
Dear Otto, Thank you very much for taking time for the review and share your experience with us. It was nice to hear that your overall experience was enjoyable. We have taken a positive note on the areas where we need improve ourselves from your feedback and thank you again for helping us to be better. All at Pegasus Reef are looking forward to seeing you again.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent hotel 4 times I have now stayed here with no issues very happy with all staff, they no me well now and I will be back in June
Bodde her 9 netter i januar 2019
Svar fra Harsha- GM den 4. feb. 2019
Dear Sir, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.

8/10 – Bra

Jacob

Likte: Renhold, personale og service og romkomfort
Fint værelse men dårlig standard omkring
Bodde her 1 natt i februar 2019
Svar fra Harsha- GM den 4. feb. 2019
Dear Jacob, Thank you for your feedback on your recent stay with us. I am sorry to learn that the resort was not to the level that you expected. Our aim is to exceed our guests expectations and I sorry that on this occasion we have failed to do so. I will certainly be looking to improve this with the team we look forward to welcoming you back to the hotel again soon Thank you.

10/10 – Utmerket

themiya

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great value for money
Hi very enjoyable stay with excellent service especially from Gayan Wakishta F&B Manager who looked after my elderly parents every need. All the staff in the restaurant were very attentive and customer orientated. Will certainly come again. Live music on some of the evenings as well as pianist in the foyer made this a very enjoyable break for me. With views of the Colombo Skyline from the beach this was truly an enjoyable stay.
Bodde her 5 netter i januar 2019
Svar fra Harsha- GM den 28. jan. 2019
Dear Themiya, Thank you so much for your lovely feedback and taking time to share your experience of your recent stay with us. We all are delighted to hear that you have had a wonderful holiday and enjoyed your time here. All at Pegasus Reef Hotel are looking forward to seeing you again for another memorable experience.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
nice service. good breakfast buffet, good seafood restaurant in the garden with wonderful sea breeze.
Bodde her 2 netter i januar 2019
Svar fra Harsha -GM den 19. jan. 2019
Dear Sir/ Madam, Thank you so much for your wonderful feedback and taking time to share your experience with us. It was nice to hear that you all enjoyed the stay and the team will be delighted to know that they could make your stay memorable. All at Pegasus Reef are looking forward to seeing you again.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bon accueil avec un personnel sympa Bonne restauration avec du choix Chambre propore Concernant les deux environs rien de particulier à voir ou à faire. Hôtel sympa pour se reposer à l’arrivé.
Bodde her 1 natt i januar 2019
Svar fra Harsha- GM den 17. jan. 2019
Dear Sir/ Madam,Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2018
Svar fra Harsha- GM den 25. des. 2018
Dear Sir/ Madam, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an amazing time and the team looked after you so well. Once again, your valued feedback is very much appreciated, and we look forward to welcoming you back to the resort with a surprising beach experience.

8/10 – Bra

Anni

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mukava hotelli hieman syrjässä
Mukava ja siisti hotelli. Allasalue melko pieni. Syrjässä keskustassa, mutta liikenteen melu ei kuulu. Aamupalalla tarjolla paljon paikallisia ruokia.
Bodde her 1 natt i desember 2018
Svar fra Harsha- GM den 25. des. 2018
Dear Anni, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you

10/10 – Utmerket

raymond

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great
Great friendly helpful staff
Bodde her 1 natt i desember 2018
Svar fra Harsha- GM den 11. des. 2018
Dear Raymond, Thank you for your feedback on your recent stay with us. I am pleased to hear that you had an enjoyable stay and will certainly be following up on the feedback that you have provided to us. We look forward to welcoming you back again soon. Thank you.