Bar (på overnattingsstedet)
Sjekk tilgjengelighet

Anmeldelser av Best Western White House Hotel

3 out of 5
Best Western White House Hotel
27-31 Upton Road, Watford, England

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 374 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 376 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 141 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 59 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 51 av totalt 1001 anmeldelser." "

8,6/10

Renhold

9,0/10

Personale og service

7,8/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

7,4/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Rune

Reiste med familie
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Utdaterte rom
Sentral beliggenhet i forhold til Watford sentrum. God frokost og greie felleslokaler. Rom var imidlertid gammeldags, utradert og hadde ingen ventilasjon. Blir fort innestengt luft på rommet. Gammelt teppe med stygge flekker.
Bodde her 3 netter i september 2019
Svar fra Neil den 7. okt. 2019
Dear Guest Thank you for taking your time to review your recent stay with us. Regards

8/10 – Bra

Johan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ok hotel
Hotellet er helt ok, men vi bodde først to dager på Jurys Inn, og må bare si det var bedre på alle måter. Vi laget 20 punkter og Jurys Inn vant på alle, det alle meste små detaljer. Men for all del, det er ingenting feil med hotellet.
Bodde her 1 natt i september 2019
Svar fra Raluca den 19. sep. 2019
Dear guest, Thanks for staying with us. We appreciate your feedback!

8/10 – Bra

Jessica

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 1 natt i mai 2024
Svar fra Tarun den 6. mai 2024
Dear, Guest. Thank you for taking time for online review. We glade you enjoy your stay. We hope you will come back and see us again soon.

10/10 – Utmerket

Lorraine

Likte ikke: Personale og service
Bodde her 1 natt i april 2024
Svar fra Pranali den 29. apr. 2024
Dear Guest, thank you for your feedback and for giving us 5/5. I am pleased that you enjoyed your stay and we hope to welcome you back again. Best regards, Pranali

6/10 – Grei

Emma

Bodde her 1 natt i april 2024
Svar fra Casandra den 16. mai 2024
Dear Emma, Thank you for reviewing your recent stay at our property. We hope to be welcoming you back again. Kind regards,

8/10 – Bra

paul

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Early check in that helped so much. Room price was a little expensive, probably due to Football/ London Marathon. Would stay again
Bodde her 1 natt i april 2024
Svar fra Casandra den 22. apr. 2024
Dear Paul,Thank you very much for your review. I am pleased to hear that you enjoyed your stay with us. We hope to be welcoming you back soon. Kind regards,

6/10 – Grei

Allah

I asked king bed. There were 2 single beds joined up It very uncomfortable to sleep in the middle I was told it zip mattress not sure what they were saying
Bodde her 1 natt i april 2024
Svar fra Casandra den 14. apr. 2024
Dear Allah, thank you for taking the time to review your recent stay. I am sorry that we did not meet your expectation in some of the areas of your stay. We will look into this to see if any improvements can be made. I hope you will consider staying with us again. Best regards,

10/10 – Utmerket

Lorraine

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had to park in another carpark. Hotel's was full
Bodde her 1 natt i april 2024
Svar fra Pranali den 13. apr. 2024
Dear Guest, thank you for your feedback and for giving us 5/5. I am pleased that you enjoyed your stay and we hope to welcome you back again. Best regards, Pranali

10/10 – Utmerket

Abbie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely stay
Bodde her 1 natt i april 2024
Svar fra Pranali den 13. apr. 2024
Dear Guest, thank you for your feedback and for giving us 5/5. I am pleased that you enjoyed your stay and we hope to welcome you back again. Best regards, Pranali

10/10 – Utmerket

Jordan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely
Svar fra Pranali den 4. apr. 2024
Dear Guest, thank you for your feedback and for giving us 5/5. I am pleased that you enjoyed your stay and we hope to welcome you back again. Best regards, Pranali

6/10 – Grei

Teresa

Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Free parking is a bonus, staff are very friendly and helpful. The bathroom needed a thorough clean! Have stayed twice now and each time I've been told to dial 0 for reception on the phone in my room but never had a phone both times staying in different rooms.
Bodde her 2 netter i mars 2024
Svar fra Casandra den 20. mars 2024
Dear Teresa, Thanks for your review. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind regards,

10/10 – Utmerket

Charles

Likte: Overnattingsstedets bygg og tilstand
Lovely staff
Bodde her 1 natt i mars 2024
Svar fra Casandra den 19. mars 2024
Dear Charles, Thanks for your 5 out of 5 review and positive comments on the staff. We are happy that you enjoyed your stay with us and we hope to see you again soon. Kind regards,

8/10 – Bra

Stency

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Casandra den 19. mars 2024
Dear Stency, Thank you for reviewing your recent stay at our property. We hope to welcome you back again. Kind regards,

8/10 – Bra

Ben

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
It was clean and the bed was comfy. However the shower was either scolding hot or freezing cold and the hotel is in need of modernisation.
Bodde her 1 natt i mars 2024
Svar fra Casandra den 19. mars 2024
Dear Ben, Thanks for your review. We are happy that you enjoyed your stay with us. We have taken notes about the shower and we will see if any improvements can be made. I hope you will consider staying with us again. Best regards,

8/10 – Bra

Lisa

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice stay
Bodde her 1 natt i mars 2024
Svar fra Casandra den 19. mars 2024
Dear Lisa, Thank you so much for your review. I am pleased to hear that you had a very nice stay with us. We hope to be welcoming you back soon. Kind regards,

8/10 – Bra

Abbi

Bodde her 1 natt i mars 2024
Svar fra Casandra den 30. mars 2024
Dear Abbi, Thanks for your review. We hope you will come back and see us again soon. Kind regards,

10/10 – Utmerket

Corey

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice and really lovely staff.
Bodde her 1 natt i mars 2024
Svar fra Casandra den 14. mars 2024
Dear Corey, Thanks for your excellent review. We hope you will come back and see us again soon. Kind regards,

10/10 – Utmerket

Margaret

Likte: Renhold og overnattingsstedets bygg og tilstand
Overall the. service and accommodation met my needs . And cost of all this was very favourable too .
Bodde her 1 natt i februar 2024
Svar fra Casandra den 6. mars 2024
Dear Margaret, Thank you for the excellent online review. We hope to be welcoming you back soon. Kind regards,

4/10 – Dårlig

Ieva

Likte: Personale og service
Noise in the building (weird humming/drilling all night), noisy radiators and poor soundproofing didn’t result in a good night’s sleep
Bodde her 1 natt i mars 2024
Svar fra Casandra den 6. mars 2024
Dear Ieva, thank you for taking the time to review your recent stay. I am sorry that we did not meet your expectation, we will look into this to see if any improvements can be made. I hope you will consider staying with us again. Best regards,

10/10 – Utmerket

W

Bodde her 1 natt i februar 2024
Svar fra Casandra den 18. feb. 2024
Dear guest, thank you for your excellent review. We hope to be welcoming you back soon. Kind regards,

10/10 – Utmerket

Geoffrey

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
We stay here on every occasion we visit Watford, perfect for town.
Bodde her 1 natt i februar 2024
Svar fra Pranali den 12. feb. 2024
Dear guest, Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. I am pleased that you found our location was ideal for your trip. We hope to be welcoming back soon. Kind regards, Pranali

10/10 – Utmerket

Tyrone og Haughton

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Exceeded my expectations. Should be a 3-star at a minimum and I would even give it a 4-star rating.
Bodde her 4 netter i februar 2024
Svar fra Casandra den 10. feb. 2024
Dear Tyrone. Thanks for taking time to review your stay with us and the excellent rating. We hope to see you again soon. Kind regards,

8/10 – Bra

Yana

Bodde her 1 natt i februar 2024
Svar fra Casandra den 21. mars 2024
Dear Yana, Thank you for reviewing your recent stay at our property. We hope to welcome you back again. Kind regards,

10/10 – Utmerket

Syed

Bodde her 1 natt i februar 2024
Svar fra Casandra den 21. mars 2024
Dear Syed. Thanks for taking time to review your stay with us and the excellent rating. We hope to see you again soon. Kind regards,

6/10 – Grei

Rosemary

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Fasiliteter
The accommodations are very basic, but clean. My shower was not easy to use. No working fan in the loo. The parking situation isn't idea. However, the staff were amazing. Absolutely could not have been better!
Bodde her 2 netter i januar 2024
Svar fra Casandra den 3. feb. 2024
Dear Rosemary, Thank you for taking the time to review your stay. We are pleased that you find the staff friendly. I hope that you will consider staying with us again. Kind regards,

10/10 – Utmerket

David

Bodde her 1 natt i januar 2024
Svar fra Tarun den 29. jan. 2024
Dear David, Thank you for your feedback and for giving us 10/10. I am pleased that you enjoyed your stay and we hope to welcome you back again

10/10 – Utmerket

Denzle

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I just liked the room were very clean nice and tidy definitely will come again
Bodde her 1 natt i januar 2024
Svar fra Casandra den 28. jan. 2024
Dear Denzle, Thanks for giving us excellent review. We look forward to seeing you again. Kind regards,

6/10 – Grei

Mohammed Waqar

Bodde her 1 natt i januar 2024
Svar fra Casandra den 25. jan. 2024
Dear Mohammed, Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Kind regards,

4/10 – Dårlig

Ammar

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Decent room, very poor sound proofing.
Good room size. Clean. Practical. Thin walls, could hear people walking or even on phone. The bed was changed and the bed side tables were no longer at the side of the bed, more a corner table not reachable from bed.
Bodde her 1 natt i januar 2024
Svar fra Tarun den 23. jan. 2024
Dear Guest, Thanks for taking the time to write a review. I am sorry that we did not meet your expectations in some other areas of your stay. We appreciate your feedback and we will use your comments to improve service.

8/10 – Bra

Darren

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good as always
Svar fra Tarun den 23. jan. 2024
Dear, Darren. Thank you for taking time for online review. We are pleased you find good as always. We hope to be welcoming back soon.

8/10 – Bra

Simon

Bodde her 1 natt i januar 2024
Svar fra Casandra den 18. jan. 2024
Dear Simon, Thank you so much for taking the time to review your stay. Looking forward to welcoming you again.

10/10 – Utmerket

John

Bodde her 1 natt i januar 2024
Svar fra Tarun den 7. feb. 2024
Dear, John. Thank you for taking time for online review and giving excellent rating. We hope to welcome back again soon.

6/10 – Grei

Terence

Forretningsreisende
Likte: Renhold og personale og service
Likte ikke: Romkomfort
Needs updating
Reception was very new and clean, the breakfast was excellent and freshly prepared. The rest of the hotel was dated and needed a update, the bed was extremely uncomfortable.
Bodde her 1 natt i januar 2024
Svar fra Tarun den 16. jan. 2024
Dear, Terence. Thank you for taking time for online review. We pleased you enjoy breakfast and sorry for did not meet your expectation of some area. Hope you welcoming back again.

8/10 – Bra

Julie

Likte: Personale og service
Overnight stay
Location brilliant,rooms ok bathroom needs updating
Bodde her 1 natt i januar 2024
Svar fra Tarun den 16. jan. 2024
Dear, Julie. Thank you for taking time for online review. We pleased you like location and overnight stay. We assured to address about bathroom for updating. We looking at forward to welcoming you again.

10/10 – Utmerket

michael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2024
Svar fra Tarun den 10. jan. 2024
Dear, Guest. Thank you for giving excellent review. We looking at welcoming you back.

10/10 – Utmerket

vickie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous 👌
Bodde her 1 natt i januar 2024
Svar fra Tarun den 10. jan. 2024
Dear, Guest. Thank your for online review. We are pleased to hear you have fabulous stay. We looking at welcoming back again.

4/10 – Dårlig

Sarah

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Not a good experience
Room too hot, had to have windows open the whole time, so no sleep due to noise from road. Room very dated, mold on net curtains plus hole in them, stains on carpet, appliance checks 6 months out of date. Howver, desk staff were very helpful, reception & bar area was modern & clean. Stayed in a few Best Western Hotels up & down the country this is definitely at the bottom of the list. The only good thing was the location.
Bodde her 2 netter i januar 2024
Svar fra Massimo den 12. jan. 2024
Dear Sarah,Thanks for your review. On behalf of our entire team, I would like to apologise for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. Rest assured I have addressed the issues you have mentioned to the relevant teams. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Kind regards,

10/10 – Utmerket

Hatul

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Svar fra Tarun den 7. feb. 2024
Dear, Hatul. Thank you for taking time for online review and giving 5 out of 5. We hope to welcoming you back again.

10/10 – Utmerket

Hatul

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Tarun den 6. jan. 2024
Dear, Hutul, Thank you for your feedback and for giving us 5/5. We hope to welcome you back again.

10/10 – Utmerket

Hatul

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Tarun den 6. jan. 2024
Dear, Hutul, Thank you for your feedback and for giving us 5/5. We hope to welcome you back again.

10/10 – Utmerket

Alan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
great little hotel
Excellent value for money stay in a good location for town centre
Bodde her 1 natt i desember 2023
Svar fra Tarun den 6. jan. 2024
Dear, Alan. Thank you for taking time and give excellent review. we hope to welcome you back again.

10/10 – Utmerket

Margaret

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I liked everything about both the property and its very convenient spot in Watford. ALL the staff are kind and helpful beyond words.
Bodde her 3 netter i desember 2023
Svar fra Tarun den 6. jan. 2024
Dear, Margaret. Thank you for taking time to online review. We are pleased, you enjoy your stayed and find helpful staff and location.

10/10 – Utmerket

Ross

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I arrived late and the night staff was fantastic. Really welcoming and helpful
Bodde her 1 natt i desember 2023
Svar fra Tarun den 23. des. 2023
Dear Guest, Thank you for your feedback and for giving us excellent rating with comment for our helpful and fantastic staff and we hope to welcome you back again.

10/10 – Utmerket

Maxine

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Casandra den 21. des. 2023
Dear Maxine, thank for your review. We are delighted to hear that you enjoyed your stay with us and that we met your expectations. We appreciate your feedback and hope to have the opportunity to welcome you back in the future for another lovely stay. Kind regards,

2/10 – Forferdelig

Christine

Reiste med en gruppe
Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Tarun den 20. des. 2023
Dear Guest, Thank you for for your feedback. We do apologise we did not meet your expectations on this occasion. Hope you back again to give chance for your better stay.

2/10 – Forferdelig

Axelle

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
I was charged extra £5 £or "kigsize bed' instead of twin singles.. .all tgey did was push the 2 single beds together & pretended it was a kingsize...Awful!
Bodde her 1 natt i desember 2023
Svar fra Massimo den 21. des. 2023
Dear Axelle, thanks for your review. I am sorry that we did not meet your expectations in some other areas of your stay. We appreciate your feedback and we will use your comments to improve service. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Best regards,

8/10 – Bra

Jonathan

Forretningsreisende
Likte: Personale og service
The Reception Staff were Outstanding. Friendly, Professional and Fun. The Room was NOT worth the Room Rate asked. However, after redeeming my Expedia Points, though I would have liked to keep those for my annual holiday, the Price I actually paid was fair.
Bodde her 1 natt i desember 2023
Svar fra Tarun den 20. des. 2023
Dear guest, Thank you for taking the time to write this review and positive comments on the staff. I have taken note some of the issues that you have mentioned during your stay and rest assured they will be addressed. We hope to be welcoming back soon.

2/10 – Forferdelig

Chris

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Floor being laid all afternoon and then again 1st thing thing in The morning, we had an interconnected room with people we didn’t know, could hear everything, the bath Matt provided in the room was filthy really dirty made me feel sick, and people smoking drugs in the hotel smoking area in The evening just outside our window, when we left I wasn’t even asked if everything was ok, just u wanna check out, bye!!
Bodde her 1 natt i desember 2023
Svar fra Massimo den 21. des. 2023
Dear Chris, thanks for taking the time to write a review. I am sorry that we did not meet your expectations in some other areas of your stay. I have taken notes and rest assured, this will be addressed. We appreciate your feedback and we will use your comments to improve service. Best regards,

10/10 – Utmerket

Adrian

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i november 2023
Svar fra Tarun den 20. des. 2023
Dear, Sir. Thank you so much for taking the time to leave an excellent rating. Looking forward to welcoming you again.

10/10 – Utmerket

Hatul

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2023
Svar fra Tarun den 6. jan. 2024
Dear, Hutul, Thank you for your feedback and for giving us 5/5. We hope to welcome you back again.