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Anmeldelser av AC Hotel by Marriott Washington DC Downtown

4 out of 5
AC Hotel by Marriott Washington DC Downtown
1112 19TH STREET NW, Washington, DC

Anmeldelser

9,2

Fantastisk

Rangering på 10 − Utmerket. 495 av totalt 679 anmeldelser." "
Rangering på 8 − Bra. 122 av totalt 679 anmeldelser." "
Rangering på 6 − Grei. 33 av totalt 679 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 679 anmeldelser." "
Rangering på 2 − Forferdelig. 15 av totalt 679 anmeldelser." "

9,6/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,0/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Spiridoula

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Great location. Walkable to White House and National Mall and Georgetown. Lots of cute restaurants to eat within walking . This is my third time at the location and would highly recommend. Staff is very friendly!!
Bodde her 3 netter i mai 2024
Svar fra Thank you. den 14. mai 2024
Dear Spiridoula,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bra

Talise

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Kenneth

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly staff.
Bodde her 3 netter i mai 2024
Svar fra Michael den 13. mai 2024
Thank you for your review, we hope to welcome you again soon!

10/10 – Utmerket

Linda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved it here! Very clean, and very friendly staff. Easy to walk to transportation, and lots of dining and stores around.
Bodde her 3 netter i mai 2024
Svar fra Michael den 10. mai 2024
Thank you for your review! We hope to welcome you again soon!

10/10 – Utmerket

Lisa og Natick

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I appreciated the availability of coffee/tea downstairs in the morning, comfortable, quiet places to work within the lobby area, the convenience of the location, and how pleasant and efficient staff were. Thank you!
Bodde her 1 natt i april 2024
Svar fra Thank you. den 2. mai 2024
Dear Lisa,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the AC Hotel Washington DC Downtown.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Sithiphone

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice n clean
Bodde her 3 netter i april 2024
Svar fra Thank you. den 1. mai 2024
Dear Sithiphone,On behalf of the entire hotel team, I want to thank you for sharing about your recent stay at the AC Hotel Washington DC Downtown.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 – Dårlig

Cathy

Likte: Renhold
Likte ikke: Personale og service
As a single older woman traveling alone I expect a certain lack of attention, slower service and a tendency to have my request or concerns ignored or lower in proiority. This hotel certainly exceeded all other properties I have stayed at while traveling on this expectation. From the bartender (with man bun) to front desk staff I was ignored or given short inconsequential answers. The room was constantly cold and the thermostat could not be turned above 74 F, no closet, drawers or rack to set luggage on to unpack, 2 inch space at bottom of entrace door that allowed in every noise from hallway, paper thin wall so all night the TV noise from both room kept me awake and the people above me moving furniture around all night was exhausting. I left a day early so I could check into another hotel and get some rest. The Valet parking was excellent, there are many dining options close by, it is about a 2 mile round trip walk to National Mall. Froggy Bottoms reataurant and bar is about 4 blocks away has great food and very attentive and courteous staff. For some reason the bartender took cash payment for the one drink I manage to receive but never I never a check or change back. Really a depressing and sad situation. Think I will stick to the Hyatt properties instead of Marriott.
Bodde her 5 netter i april 2024
Svar fra Michael den 15. apr. 2024
Thank you for your feedback, we apologize to hear of the issues you encountered during your stay. We have shared your review with our team to ensure all items are addressed immediately.

10/10 – Utmerket

Darius

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really enjoyed my stay here and will be back. Everyone was great especially the bartenders. Excellent service!
Bodde her 4 netter i april 2024
Svar fra Thank you. den 7. apr. 2024
Dear Darius,On behalf of the entire hotel team, I want to thank you for sharing about your stay, bartenders and service. It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Jean-Francois og Limoges

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Almost perfect.
Bodde her 3 netter i mars 2024
Svar fra Thank you. den 7. apr. 2024
Dear Jean-Francois,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Joaquin

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place
Bodde her 3 netter i mars 2024
Svar fra Michael den 4. apr. 2024
Thank you for your review!

8/10 – Bra

Kimberly

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Front desk staff was friendly and helpful upon check in. Hotel had a trendy European feel. Door to bedroom was extremely heavy/stiff to open. Housekeeping is at your discretion. Towels and bathroom tissue can use an upgrade. Room had quite a bit of space but limited storage.
Bodde her 3 netter i mars 2024
Svar fra Michael den 2. apr. 2024
Thank you for your review!

6/10 – Grei

Chantell

Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
Nice property. Rooms were not properly cleaned
Bodde her 2 netter i mars 2024
Svar fra Michael den 2. apr. 2024
Thank you for your review, we have shared your message with our Housekeeping department.

10/10 – Utmerket

Renee

Likte: Fasiliteter
Staff was kind, especially valet service. Everything was clean… great location.
Bodde her 2 netter i mars 2024
Svar fra Michael den 25. mars 2024
Thank you for your review!

10/10 – Utmerket

DEREK

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra Michael den 25. mars 2024
Thank you for your review!

10/10 – Utmerket

Chunxue

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to all the museums and iconic places!
Bodde her 3 netter i mars 2024
Svar fra Michael den 19. mars 2024
Thank you for your review!

10/10 – Utmerket

EJ

Svar fra Thank you. den 10. mars 2024
Hello dear EJ, thank you very much for staying with us. Please visit us again.

10/10 – Utmerket

WILLIAM

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely clean and welcoming staff. Great place to stay with many food options around. Walking distance to many shopping areas. Highly recommend.
Bodde her 2 netter i mars 2024
Svar fra Thank you den 6. mars 2024
Dear William,On behalf of the entire hotel I want to thank you for sharing about hotel, staff and locationIt is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Zeinab

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Close to lots of restaurants and shopping. Quiet and safe neighborhood. Excellent and attentive staff. Close to a metro station for moving around DC.
Bodde her 1 natt i mars 2024
Svar fra Thank you. den 3. mars 2024
Dear Zeinab,On behalf of the entire hotel team, I want to thank you for sharing about your stay, location and staff.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Michele

Bodde her 3 netter i januar 2024
Svar fra Michael den 1. mars 2024
Thank you for your review!

10/10 – Utmerket

Tyonna

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved it here, can’t wait to stay again
Bodde her 2 netter i februar 2024
Svar fra Michael den 28. feb. 2024
Thank you for your review, we look forward to seeing you again soon!

6/10 – Grei

Ingeborg Monika

Bodde her 1 natt i februar 2024
Svar fra Michael den 21. mars 2024
Thank you for your review!

8/10 – Bra

GEETA

Likte: Personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Thank you. den 22. feb. 2024
Dear Geeta, thank you very much for staying with us, thank you very much for your feedback, please visit us again.

10/10 – Utmerket

Erika

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is my go-to hotel when I'm in Washington, DC.
Bodde her 2 netter i februar 2024
Svar fra Michael den 21. feb. 2024
Thank you for your review! We look forward to seeing you again!

10/10 – Utmerket

Anne

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was very helpful and friendly among the staff. Valet was so easy and the rooms were super clean !! We would recommend to everyone.
Bodde her 2 netter i februar 2024
Svar fra Michael den 20. feb. 2024
Thank you for your review!

10/10 – Utmerket

Olayinka

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very pleasing to be at.
Bodde her 1 natt i februar 2024
Svar fra Thank you den 18. feb. 2024
Dear Olayinka,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

André

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024
Svar fra Thank you. den 18. feb. 2024
Dear Andre,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered.Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Candace

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had an early morning flight and was exhausted. They let me check in as soon as my room was ready, hours early! Very clean. New favorite DC hotel.
Bodde her 1 natt i januar 2024
Svar fra Thank you. den 17. feb. 2024
Dear Candace,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Steven James og Greenwood

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great job, AC! Friendly and efficient check in, clean and comfortable room, easy access to everything DC. Just a great experience. Thanks for a job well done.
Bodde her 2 netter i februar 2024
Svar fra Thank you den 17. feb. 2024
Dear Steven,On behalf of the entire hotel team, I want to thank you for sharing about check in, cleanliness, comfort and your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

alexander

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
great!
Bodde her 2 netter i februar 2024
Svar fra Michael den 13. feb. 2024
Thank you for your review!

10/10 – Utmerket

KaToya

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
AC Hotels never disappoints. Staff (front desk, valet, bartenders) were very welcoming. The food and drinks were also great. We really enjoyed our stay!
Bodde her 2 netter i februar 2024
Svar fra Michael den 11. feb. 2024
Thank you for your review!

10/10 – Utmerket

Katarina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Thank you. den 6. feb. 2024
Hello Katarina, thank you for staying with us, thanks for your feedback, please visit us again.

10/10 – Utmerket

Megan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
They do not clean your room every day unless you request it. More Eco friendly as it Saves laundry. Location is close to White House and GW University and Dupont circle for restaurants.
Bodde her 2 netter i februar 2024
Svar fra Thank you. den 4. feb. 2024
Dear Megan,On behalf of the entire hotel team, I want to thank you for sharing about your stay, cleaning and location.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our housekeeping and leadership team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean. Friendly staff. Great location
Bodde her 1 natt i januar 2024
Svar fra Thank you. den 28. jan. 2024
Dear Michelle,On behalf of the entire hotel team, I want to thank you for sharing about your stay, staff and location.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

NASSER

Bodde her 2 netter i januar 2024
Svar fra Thank you. den 29. jan. 2024
Dear Nasser, thank you very much for your stay, thank you very much for your feedback, please visit us again.

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
We loved our stay at this hotel! The staff at the front desk were extremely kind, welcoming and helpful! The room was very clean and modern. Great location; walkable to many restaurants and landmarks. Would definitely stay here again!
Bodde her 1 natt i januar 2024
Svar fra Thank you. den 28. jan. 2024
Dear Anonymous,On behalf of the entire hotel team, I want to thank you for sharing about staff, room and location.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bra

David

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel. Needed to stay for an event a few blocks away. easy location near a Metro stop. Nice bar actually. big lounge area too. Room was fine, not big but a good room. Price was right. Good location. i would stay again
Bodde her 2 netter i januar 2024
Svar fra Thank you. den 28. jan. 2024
Dear David,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 – Bra

Shaquana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was clean, majority of the staff were friendly and accommodating. I had a problem with the heat and having an extra blanket sent to my room. The manager fixed the problem immediately. I would definitely stay again.
Bodde her 2 netter i januar 2024
Svar fra Thank you. den 22. jan. 2024
Dear Shaquana,On behalf of the entire hotel team, I want to thank you for sharing about your stay, staff, cleanliness and manager.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

4/10 – Dårlig

Anum

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Thank you. den 22. jan. 2024
Dear Anum,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your recent stay is below our standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with leadership teams to ensure the necessary guidelines are in place and reviewed to prevent similar issues from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 – Utmerket

Tamara

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Thank you den 19. jan. 2024
Dear Tamara,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Malcolm

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Svar fra Thank you . den 19. jan. 2024
Dear Malcolm,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Christopher

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Thank you. den 15. jan. 2024
Dear Christopher, thank you for your stay and feedback. Please visit us again.

10/10 – Utmerket

will

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location. Clean room and very comfortable.
Bodde her 2 netter i januar 2024
Svar fra Thank you. den 14. jan. 2024
Dear Will,On behalf of the entire hotel team, I want to thank you for sharing about your stay.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 – Utmerket

Laurence

Bodde her 2 netter i januar 2024
Svar fra Michael den 1. feb. 2024
Thank you for your review!

10/10 – Utmerket

Jalessia

Bodde her 3 netter i desember 2023
Svar fra Thank you. den 12. jan. 2024
Hello dear Jalessia, thank you very much for staying with us, please visit us again.

4/10 – Dårlig

Sonia

Reiste med familie
Likte: Renhold og fasiliteter
Likte ikke: Personale og service
Bar was closed, difficulties signing in to the internet and staying on the WiFi, key card wouldn’t operate the elevator and unfortunately not a welcoming friendly staff at all.
Bodde her 1 natt i januar 2024
Svar fra Michael den 11. jan. 2024
Thank you for your review, we have shared your feedback with the hotel's leadership team. Our bar is open daily from 4pm to 11pm.

10/10 – Utmerket

Madeline

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice stay and nice staff! Would stay again
Bodde her 1 natt i desember 2023
Svar fra Michael den 11. jan. 2024
Thank you for your review!

8/10 – Bra

Vandana

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i januar 2024
Svar fra Michael den 11. jan. 2024
Thank you for your review!

10/10 – Utmerket

Briana

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Michael den 11. jan. 2024
Thank you for your review!

10/10 – Utmerket

Shannon

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Michael den 11. jan. 2024
Thank you for your review!

10/10 – Utmerket

Kenyon

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed my stay for the day. Went to catch a game and it was very convenient.
Svar fra Michael den 11. jan. 2024
Thank you for your review!