Resepsjon

Anmeldelser av NYX Hotel Warsaw by Leonardo Hotels

4 out of 5

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 291 av totalt 358 anmeldelser." "
Rangering på 8 − Bra. 46 av totalt 358 anmeldelser." "
Rangering på 6 − Grei. 14 av totalt 358 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 358 anmeldelser." "
Rangering på 2 − Forferdelig. 2 av totalt 358 anmeldelser." "

9,8/10

Renhold

9,4/10

Personale og service

9,6/10

Fasiliteter

9,8/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Frank

Likte ikke: Personale og service og romkomfort
We had order a room with big bed but get to separate beds. They offered us for 400 zloty we could get a big bed on the high floor. We had already paid for a big bed. The hotel is a scam and I will recommend the inter continental hotel where I normal stay. They are the best in warszawa
Bodde her 1 natt i desember 2023
Svar fra Nino den 8. jan. 2024
Dear FrankIt's unfortunate to hear about your experience regarding the bed arrangements. At NYX, we aim to make all our patrons feel comfortable and satisfied during their stay. It is fundamental to us to deliver rooms that are in accordance with our guests' preferences and requirements.It's regrettable if there seemed to be a misunderstanding about the type of bed in your room. Our team always strives to clarify all aspects of your booking and provide the most suitable solution.We value your feedback as it helps us strive for excellence. We hope that despite this experience, we will have the opportunity to welcome you back to our NYX in the future, and provide you with the quality of service we pride ourselves on.With best regards,NinoGeneral Manager

10/10 – Utmerket

Kristin

Bodde her 1 natt i september 2023
Svar fra Julia Front Office Shift Leader den 28. sep. 2023
Dear Krisitin,Thank you for your feedback. I am glad you have enjoyed your stay with us. We hope to have you back soon. Best wishes, Julia Front Office Shift Leader

10/10 – Utmerket

Anne Kari

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Nino den 11. sep. 2023
Dear Anne,Thank you so much for the 10 out of 10 review.Hope that you will visit us again soon.With best NYX greetings,Nino'General Manager

2/10 – Forferdelig

Tiago

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Skuffet
Fint hotell, men var så kaldt på rommet at vi begge måtte sove med klærne på. Gikk ned til resepsjonen og de sa de kunne legge a4 ark forsn ventilatoren men at det ikke ville hjulpet så veldig mye. Bodd her tidligere og da var det fantastisk, denne gangen totalt skuffende
Bodde her 1 natt i juli 2023
Svar fra Nino den 21. juli 2023
Kære Tiago,Tak, fordi du tog dig tid til at bedømme dit ophold hos os. Vi stræber efter 100 % tilfredshed blandt vores gæster, og din feedback er meget vigtig for os.Jeg er derfor skuffet over at høre, at vi ved denne lejlighed ikke levede helt op til dine forventninger. Det beklager jeg meget at det var for koldt på jeres værelse. Med vores system er det muligt at regulere temperaturen +/- 3C eller slukke, dog vil der altid være en luftskiftning.Jeg vil personligt fulgt op på det med de relevante ledere for at undersøge jeres A/C. Jeg håber, at vi vil få mulighed for at byde jer velkommen igen og vise jer, at vi kan gøre det bedre.Med venlig hilsenNinoGeneral Manager

10/10 – Utmerket

Isabel

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i mai 2023
Svar fra Nino den 25. mai 2023
Dear Isabel,Thank you so much for the 10 out of 10.Hope that you will visit us again soon.With best NYX greetings,NinoGeneral Manager

10/10 – Utmerket

Elise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay at the NYX hotel. Everything was so fresh and nice. The view was amazing. I will never forget the feeling I got walking through the door to our room. We didn’t get to try the breakfast because we we were on a budget trip but I’m sure it’s as nice as the hotel itself. Highly recommend staying a night here!
Bodde her 2 netter i april 2023
Svar fra Nino den 8. mai 2023
Dear Elise,Thank you for your review! It was a pleasure reading it and I am happy that we made your stay special."We loved our stay at the NYX hotel" is a wonderful compliment and it is just great to receive it.I am pleased that you did experience our best service and could enjoy our "NYX" spirit!My team and I are looking forward to welcoming you again here soon so that you also can try our breakfast :)!With best NYX greetings,NinoGeneral Manager

10/10 – Utmerket

John

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2022
Svar fra Olexandra den 21. juli 2023
Dear John,We sincerely appreciate your fantastic rating of 10 out of 10! It was a pleasure having you stay at NYX, and we hope to have the opportunity to welcome you back to our hotel in the future.Thank you for your kind feedback and for choosing NYX for your stay. We strive to provide exceptional experiences for all our guests, and we're thrilled to know that you had a wonderful time with us.Once again, thank you for your support, and we eagerly await the chance to host you again.Best Regards,Olexandra KozachenkoFO Shiftleader

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2022
Svar fra Monika Nasr den 14. sep. 2022
Dear Guest,Thank you for the rating and for your stay in our hotel. We sincerely appreciate your support and hope to have a chance to welcome you back in Warsaw very soon. Kind regards, Monika Nasr Duty Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2022
Svar fra Katrin Kraske, Guest Relations Manager den 1. sep. 2022
Dear guest, We don't want to miss the chance to thank you for your feedback about our NYX Warsaw. We are glad that you have chosen our hotel as your accommodation and that you had a good stay with us. Our team and I are looking forward to your next visit. Best regards,

10/10 – Utmerket

Espen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nydelig, moderne hotell
Nydelig hotell med gode, praktiske løsninger med innsjekk, utsjekk, mat, oppbevaring av heis, innredning av rom og ikke minst heissystemet. Frokosten er meget innholdsrik og smakfull, og de ansatte yter veldig god service. Rommet var veldig fint og det var god utsikt. Beliggenheten er veldig praktisk, både for tog til Chopin flyplass og i gangavstand til gamlebyen.
Bodde her 2 netter i mai 2022
Svar fra Katrin Kraske, Guest Relations Manager den 11. mai 2022
Dear Espen, Thank you very much for taking the time to evaluate your stay at NYX Warsaw. Your positive and motivating feedback I shared with the whole team! We wish you all the best and are looking forward to your next visit. Best regards,

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfekt hotell!
Bodde her 2 netter i april 2022
Svar fra Katrin Kraske, Guest Relations Manager den 3. mai 2022
Dear guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Best regards,

10/10 – Utmerket

Rune

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very good
Very good hotel. Clean and new. Happy holiday.
Bodde her 3 netter i desember 2021
Svar fra Katrin Kraske, Guest Relations Manager den 27. apr. 2022
Dear Rune, we are so happy and proud to read your comments. Thank you for being with us in these hard times. We are looking forward to hosting you back very soon. Best regards,

10/10 – Utmerket

joakim

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales
Kanskje det fineste hotellet jeg har vært på. Det skal mye til å finne ett bedre hotell. Kul bar, kule rom.
Bodde her 4 netter i mars 2022
Svar fra Katrin Kraske, Guest Relations Manager den 31. mars 2022
Dear joakim, I think it is the best recommendation we could ever wish to get. Thank you for being with us and your time spent to share all necessary information for future travelers. I wish we could host you once again. Best regards,

10/10 – Utmerket

ole christian

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2022
Svar fra Katrin Kraske, Guest Relations Manager den 30. mars 2022
Dear ole christian, A big thank you for being our guest and providing us with this great evaluation. We are happy that you enjoyed your stay in total and would be happier if you visit us soon again. Best regards,

10/10 – Utmerket

Eirik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Convenient to train station. Great breakfast.
New and modern hotel. Convenient location right by Centralna train station. Friendly and helpfull staff,and great breakfast. Room was clean,comfortable and with a nice view. Recommended.
Bodde her 1 natt i januar 2022
Svar fra Katrin Kraske, Guest Relations Manager den 1. feb. 2022
Dear Eirik, we are so happy and proud to read your comments. Thank you for being with us in these hard times. We are looking forward to hosting you back very soon. Best regards,

10/10 – Utmerket

Pernille

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vi var 3 venne par som dro på tur for en lang helg. Var helt fantastisk hotell. Rimlig pris, fantastiske rom. Moderne design. Kommer TILBAKE!
Bodde her 1 natt i januar 2022
Svar fra Katrin Kraske, Guest Relations Manager den 1. feb. 2022
Hello Pernille, Thank you so much and hope to see you again here in Warsaw! Best regards,

10/10 – Utmerket

Radoslaw

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very modern,central and new hotel.Everything was very nice and amazing vews.
Bodde her 2 netter i desember 2021
Svar fra Katrin Kraske, Guest Relations Manager den 1. feb. 2022
Hello Radoslaw, we are so happy and proud to read your comments. Thank you for being with us in these hard times. We are looking forward to hosting you back very soon. Best regards,

10/10 – Utmerket

Marlene

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig fornøyd
Veldig bra hotell, skuffet over frokost men ellers fint bar området, fine rom og rent :)
Bodde her 3 netter i november 2021
Svar fra Paulina_K den 16. des. 2021
Hi Marlene, Many thanks for great review and hope we meet once again! Best regards, Paulina Kołodziejczyk GM

10/10 – Utmerket

Jørgen Solvang

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2021
Svar fra Paulina_K den 16. des. 2021
Thank you Jørgen Solvang!

10/10 – Utmerket

Ronny

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2021
Svar fra Paulina_K den 16. des. 2021
Thank you Ronny!

10/10 – Utmerket

Hanne Birkelund

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Kjempebra!
Flott hotell som varmt anbefales! Det må være det reneste hotellet jeg har bodd på. Veldig blid og hyggelig betjening og flotte rom.
Bodde her 3 netter i november 2021
Svar fra Paulina_K den 23. nov. 2021
Hi Hanne! Thank you so much for great recommendation and hope to see you again! Best regards, Paulina Kołodziejczyk GM

8/10 – Bra

Raymond

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Langhelg på NYX
Veldig fint hotell med god service. Noe harde senger
Bodde her 3 netter i november 2021
Svar fra Paulina_K den 23. nov. 2021
Hi Raymond, Thank you so much for great review! Best regards, Paulina Kołodziejczyk GM

10/10 – Utmerket

Khalimat

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i november 2021
Svar fra Olexandra den 21. juli 2023
Dear Khalimat,Thank you for choosing to stay with us. We appreciate your positive feedback and are glad to hear that you had a great experience. We take pride in providing excellent service and comfortable accommodations. Your kind words will be shared with our team. We look forward to welcoming you back in the future.Best Regards,Olexandra KozachenkoFO Shiftleader

10/10 – Utmerket

Marte Wien

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i november 2021
Svar fra Paulina_K den 23. nov. 2021
Thank you Marte Wien!

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Veldig fin tur til Polen, hoteller ligger i nærheten av alt. Om du ønsker å se på historiske ting eller shopping!
Bodde her 5 netter i oktober 2021
Svar fra Paulina_K den 21. okt. 2021
Hi, I'm very happy to hear that and hope to see you back soon. Best regards, Paulina Kołodziejczyk GM

10/10 – Utmerket

Hilde

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice and new
Very comfortable room on the 8th floor with fantastic view of the skyline. Nice bed with lots of pillows. Close to railway station.
Bodde her 1 natt i september 2021
Svar fra Paulina_K den 6. okt. 2021
Hi Hilde, Thank you so much for fantastic review and your recommendation! Best regards, Paulina Kołodziejczyk GM

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i september 2021
Svar fra Paulina_K den 6. okt. 2021
Dziękujemy!

10/10 – Utmerket

Camilla

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2021
Svar fra Paulina_K den 6. okt. 2021
Thank you Camilla!

10/10 – Utmerket

Henrik

Første klasses.
Fantastisk Hotel, mye finere en på bilde. Utrolig fin utsikt fra hotellrommet. Personalet var hyggelig og flinke. God frokost! Vi ville ikke reise hjem 😀 11/10 leverte langt over våre forventninger.
Bodde her 3 netter i august 2021
Svar fra Paulina_K den 27. aug. 2021
Hi Henrik, You should stay longer with us:-) As of September we start with events at the Clash Bar, more dishes in restaurant. I hope you will have a chance to visit us again! Best regards, Paulina Kołodziejczyk GM

10/10 – Utmerket

Valentin og Marnes-la-Coquette

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i mars 2024
Svar fra Nino den 20. mai 2024
Dear ValentinWe're thrilled to see your perfect rating of our establishment, NYX Hotel Warsaw. It's always a pleasure to know that our guests had a brilliant experience during their stay with us.Please know that we are always committed to providing our guests with top-quality service and a comfortable environment. It's essential for us to know that you felt well taken care of by our dedicated staff. We hope that your positive experience will bring you back to us in the near future. Thank you again for your supportive feedback, and we look forward to welcoming you back soon.With best NYX greetings,NinoGeneral Manager

10/10 – Utmerket

Alina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property, convenient location, delicious breakfast, clean rooms. I would definitely recommend this hotel.
Bodde her 1 natt i mai 2024
Svar fra Nino den 15. mai 2024
Dear Alina,Your positive feedback is warmly received and greatly appreciated. It's delightful to hear that our hotel property met your expectations and that you found our location to be convenient for your needs.Many guests have shared their appreciation for the breakfast we serve, so we're particularly glad to hear that you enjoyed it as well. Our culinary team takes great pride in providing a varied and delicious start to the day.Cleanliness is a top priority for NYX Hotel Warsaw, we strive to provide a comfortable and spotless environment for all our guests, and it's always encouraging to know when this has been achieved.It's truly rewarding to read that you would recommend our hotel to others. We aim to offer a hospitable and memorable experience, and your recommendation indicates that we are succeeding in this goal.Thank you for choosing NYX Hotel Warsaw for your stay. We hope to have the pleasure of welcoming you back in the future.With best NYX greetings,NinoGeneral Manager

10/10 – Utmerket

Gabriele

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ein hervorragendes Hotel, ausgezeichnete Ausstattung, urban-erfrischend-einfach toll!!! Besten Dank für die atemberaubenden Zimmer im 15. Stock zu einem vernünftigen Preis. Wir kommen sehr gerne wieder.
Bodde her 4 netter i mai 2024
Svar fra Nino den 14. mai 2024
Sehr geehrte Gabriele,Ihre lobenden Worte sind eine wahre Freude zu lesen. Es ist wunderbar zu hören, dass Sie unsere hervorragende Ausstattung und das urbane, erfrischende Ambiente unseres Hotels so sehr schätzen. Offensichtlich haben unsere Zimmer im 15. Stock mit ihrem atemberaubenden Ausblick einen bleibenden Eindruck bei Ihnen hinterlassen.Ihre Zufriedenheit liegt uns sehr am Herzen und es ist immer unser Ziel, den Aufenthalt unserer Gäste so angenehm wie möglich zu gestalten. Dass wir dies erreicht haben, zeigt Ihre Bewertung sehr deutlich. Es freut uns, dass Sie beabsichtigen, uns wieder zu besuchen. Das ist das größte Kompliment, das wir erhalten können. Bis dahin wünschen wir Ihnen alles Gute und freuen uns auf Ihren nächsten Besuch im NYX Hotel Warsaw.Mit freundlichen Grüßen,NinoGeneral Manager

10/10 – Utmerket

Yasin

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a very pleasant stay at NYX Hotel. Got the room 704 with a balcony which had a nice view. Breakfast was amazing with many options.
Bodde her 2 netter i mai 2024
Svar fra Nino den 14. mai 2024
Dear Yasin,It brings us immense joy to hear that your stay at NYX Hotel Warsaw was a pleasant one. The view from Room 704 is indeed impressive, and we are glad that you were able to enjoy it.Our breakfast is something we pride ourselves on, as we aim to cater to the various preferences of our guests. It's delightful to hear that you enjoyed the variety of options available. At NYX Hotel Warsaw, we strive to offer our guests a unique and memorable experience. Your positive feedback affirms that we're on the right track, and it motivates us to continue working hard to uphold our high standards.We hope to welcome you back soon for another wonderful stay.With best NYX greetings,NinoGeneral Manager

10/10 – Utmerket

Ewa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice design and smart technology.
Bodde her 2 netter i mai 2024
Svar fra Nino den 13. mai 2024
Dear Ewa,Your rating of 5 out of 5 stars truly brightened our day! It's fantastic to hear that you were impressed with the design and technology features at the NYX Hotel Warsaw.Our team places great importance on providing an environment that is not only visually pleasing but also technologically advanced to enhance our guests' experience. We believe that the fusion of design and technology creates a unique stay experience, and we're thrilled to know this aspect of our hotel met your expectations.We look forward to welcoming you back to our hotel in the future and providing you with the same high-quality service and amenities that you enjoyed during this visit.With best NYX greetings,NinoGeneral Manager

10/10 – Utmerket

Your

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wysoka kultura pobytu
Bodde her 1 natt i mai 2024
Svar fra Julia Front Office Shift Leader den 13. mai 2024
Dear Guest,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader.

10/10 – Utmerket

ADAM

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good place in the good location.
Bodde her 3 netter i april 2024
Svar fra Nino den 9. mai 2024
Dear Adam,Your uplifting review is greatly appreciated. It's wonderful to hear that you've had an enjoyable experience at our hotel and that our location was convenient for you.NYX Hotel Warsaw is indeed situated at a prime spot, and we are delighted that you found it to be advantageous during your stay. It's our pleasure to provide our guests with a prime location that allows easy access to numerous attractions and conveniences in the city.We strive to make every guest's experience as wonderful as possible and comments like yours are always encouraging. We look forward to welcoming you back on your next visit to Warsaw.With best NYX greetings,NinoGeneral Manager

10/10 – Utmerket

Shilpa Tushar

Reiste med partner
Great location
Bodde her 4 netter i mai 2024
Svar fra Nino den 8. mai 2024
Dear Shilpa Tushar,We are delighted to learn that you have rated your stay at our NYX a perfect score. Your positive recognition of our prime location is truly appreciated. Indeed, our hotel's strategic location is one of the aspects that we are very proud of. We understand the significance of being conveniently located close to various attractions and key points of interest for our guests, and we are pleased that this contributed to your enjoyable stay. We hope that our location encouraged you to explore and experience the vibrant city of Warsaw at its best, making your visit even more memorable. Once again, we extend our heartfelt gratitude for your kind review. It will be our pleasure to welcome you back in the near future for another excellent experience at NYX Hotel Warsaw.With best NYX greetings,NinoGeneral Manager

8/10 – Bra

Shuk Har

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Julia Front Office Shift Leader den 8. mai 2024
Thank you for your feedback.We are glad you have enjoyed your stay with us and we are looking forward to welcome you back in the near future. Best wishes, Julia Front Office Shift Leader

10/10 – Utmerket

Pawel og Des plaines

Bodde her 2 netter i mai 2024
Svar fra Nino den 27. mai 2024
Dear Pawel,It's always rewarding to hear that our guests had a wonderful stay at NYX Hotel Warsaw. Your excellent rating of 5 out of 5 truly means a lot to us.Our team is thoroughly dedicated to ensuring each guest's stay is comfortable and enjoyable. It seems we were able to meet your expectations and provide an experience that you found worthy of a perfect score. We strive for this level of service every day, and it's a pleasure to see that our hard work is noticed and appreciated.We value your support and look forward to welcoming you back in the future. Please do not hesitate to reach out if there's anything else we can assist you with during your next stay. With best NYX greetings,NinoGeneral Manager

10/10 – Utmerket

Tomasz og Chicago

Bodde her 4 netter i april 2024
Svar fra Nino den 13. mai 2024
Dear Tomasz,We are delighted to learn that your experience at NYX Hotel Warsaw has been a satisfying one, as indicated by your perfect score. It brings us immense joy to know that we were able to meet your expectations and provide a memorable stay.The entire team here at NYX Hotel Warsaw works diligently to create an environment that is comfortable and welcoming. Your positive rating serves as a testament to our efforts and encourages us to continue striving for excellence.We are committed to ensuring that every guest's experience is a positive one, and we are pleased that we were able to deliver that for you. Your satisfaction is our highest reward and it is always gratifying to receive such positive feedback.We look forward to the pleasure of welcoming you back to NYX Hotel Warsaw on your next visit and aim to make your future stays as enjoyable as this one.With best NYX greetings,NinoGeneral Manager

10/10 – Utmerket

Marc

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
modern luxury, comfortable, great food
Bodde her 2 netter i april 2024
Svar fra Nino den 18. apr. 2024
Dear Marc,Your kind words have truly brightened our day! We're thrilled to hear that you appreciated the modern luxury and comfort that NYX Hotel Warsaw strives to deliver.Our aim is to create an environment that not only feels like a home away from home, but also exudes an air of elegance. We understand the importance of a comfortable stay and are pleased to know that we were able to meet your expectations.Furthermore, it's delightful to read your compliments about our food. Our culinary team puts a lot of thought and effort into creating delectable meals that cater to a variety of tastes and preferences. It’s always fulfilling to see that hard work appreciated by our valued guests.Once again, thank you for sharing your experience. We hope to have the pleasure of welcoming you back to NYX Hotel Warsaw in the near future.With best NYX greetings,NinoGeneral Manager

6/10 – Grei

Matthew

Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Nino den 18. apr. 2024
Dear Matthew,Your feedback is crucial to us and we appreciate you taking time out of your day to leave a review. We notice that your overall rating of our services was a three out of five. It is clear that there are areas in which we could have met your expectations more effectively.NYX Hotel Warsaw is committed to providing a memorable experience to all our guests and we hold ourselves to the highest standards of hospitality. We value every opportunity to learn from our guests' experiences and improve where necessary.We trust that your next stay with us will be more satisfactory, as we continuously strive to provide the best service to our guests. Your voice is important to us and is instrumental in our mission to provide the best guest experience possible.Thank you once again for your valuable feedback.With best regards,NinoGeneral Manager

10/10 – Utmerket

Rodrigo

Forretningsreisende
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Amazing
Bodde her 1 natt i april 2024
Svar fra Julia Front Office Shift Leader den 14. apr. 2024
Dear Rodrigo,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Utmerket

Nina

Bodde her 1 natt i april 2024
Svar fra Nino den 8. apr. 2024
Dear Nina,What a delight it is to read your succinct yet powerful rating. Your perfect score of '5 out of 5' tells us that we have succeeded in providing a memorable experience, which is always our top priority at NYX Hotel Warsaw.We believe that our commitment to maintaining high standards in every aspect of our service contributes to such wonderful guest experiences. Our team is dedicated to ensuring that every individual feels welcomed and is treated with the utmost respect and care.It is your satisfaction that fuels our drive to continuously improve and deliver beyond expectations. We look forward to the privilege of serving you again in the near future.With best NYX greetings,NinoGeneral Manager

10/10 – Utmerket

Tomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Super hotel
Bodde her 1 natt i mars 2024
Svar fra Julia Front Office Shift Leader den 31. mars 2024
Dear Tomas,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Utmerket

Morgan

Bodde her 3 netter i mars 2024
Svar fra Julia Front Office Shift Leader den 2. apr. 2024
Dear Morgan,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader

10/10 – Utmerket

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Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
VERY GOOD
Bodde her 1 natt i mars 2024
Svar fra Nino den 11. mars 2024
Dear ??,Thank you for taking the time to share your feedback. We are delighted to hear that you found our services to be very good. Your satisfaction is our utmost priority, and we are always eager to exceed our guests' expectations.We value your comments and we will continue to strive for excellence in our service. We look forward to having the opportunity of welcoming you back to NYX Hotel Warsaw in the future.With best NYX greetings,NinoGeneral Manager

8/10 – Bra

Nicole

Likte: Renhold
Bodde her 2 netter i mars 2024
Svar fra Nino den 7. mars 2024
Dear Nicole,We would like to express our gratitude for your review and for giving us a score of 4 out of 5. It is always a pleasure to receive positive feedback from our guests. We always aim to provide a high level of service and it seems we have met that mark with your stay. However, we also acknowledge that there is always room for improvement. We would appreciate if you could share more details about your stay and any suggestions you might have to help us achieve a perfect score in the future. We value your input greatly and it would be our pleasure to take your suggestions on board. We look forward to the opportunity to host you again at NYX Hotel Warsaw and strive to make your next visit even more satisfactory.With best NYX greetings,NinoGeneral Manager

10/10 – Utmerket

Fotios

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra Julia Front Office Shift Leader den 5. mars 2024
Dear Fotios,Thank you for your feedback. We are glad you have enjoyed your stay with us. We hope to have you back again in the future. Best wishes, Julia Front Office Shift Leader.

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice, but overpriced drinks and food.
Very nice, clean and modern hotel just in the middle of the Warsaw city center. However 200 PLN for a bottle of Resling wine (with the twisted cup! 😵‍💫) is too much even for an foreigners. Same for breakfast, overpriced...
Bodde her 2 netter i februar 2024
Svar fra Julia Front Office Shift Leader den 22. feb. 2024
Dear Guest,Thank you for your feedback. We are glad you have enjoyed your stay with us. Our breakfast comes as a buffet and is providing many dietary options, therefore this comes with the certain price. We still hope you would visit us again in the future. Best wishes, Julia Front Office Shift Leader