Eksteriør

Anmeldelser av Hilton Waikoloa Village

4 out of 5
Hilton Waikoloa Village
69-425 Waikoloa Beach Dr, Waikoloa, HI

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 453 av totalt 1005 anmeldelser." "
Rangering på 8 − Bra. 259 av totalt 1005 anmeldelser." "
Rangering på 6 − Grei. 163 av totalt 1005 anmeldelser." "
Rangering på 4 − Dårlig. 79 av totalt 1005 anmeldelser." "
Rangering på 2 − Forferdelig. 51 av totalt 1005 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Thaddeus

Reiste med familie
Excellent layout and condition of the public areas. The rooms are quite dated. The strength of this resort is in its natural features.
Bodde her 4 netter i mai 2024

8/10 – Bra

Sylvia

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The valet team was one of the best they made my stay memorable, they would greet me and remember what I did the day before and what we were going to do every time we would leave
Bodde her 5 netter i mai 2024

10/10 – Utmerket

Joseph Mark og San Jose

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Parking and resort fees are like sticker shock.
Bodde her 7 netter i mai 2024
Svar fra General Manager den 14. mai 2024
Aloha Joseph,Thank you for your feedback. We're delighted to see that you had a fantastic overall experience. However, we apologize for any inconvenience you had during your time with us. We do our best to be transparent about our policies during the booking process, and we will be sure to make these more clear to guests going forward. Nevertheless, it was a pleasure having you here, and we hope to welcome you back and provide a more seamless stay for you in the future.Kind regards,Hotel Manager

10/10 – Utmerket

Veronica og Howard City

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property and staff.
Bodde her 7 netter i mai 2024

10/10 – Utmerket

Timothy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were pleasantly upgraded to an Owners Suite so we were thrilled!
Bodde her 4 netter i mai 2024
Svar fra General Manager den 14. mai 2024
Aloha Timothy,Thank you for taking the time to provide your review of Hilton Waikoloa Village! We are so happy to hear the upgrade to an Owner's Suite made your stay even more exceptional. It sounds like you had a tremendous experience, and we appreciate you sharing your thoughts. Please come back soon for another unforgettable stay.Kind regards,Hotel Manager

10/10 – Utmerket

Ryuta

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024

6/10 – Grei

Julian

Likte: Personale og service
Bodde her 7 netter i april 2024

10/10 – Utmerket

Karen

Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
Great beautiful property however, room had roaches.
Bodde her 4 netter i mai 2024
Svar fra General Manager den 14. mai 2024
Aloha Karen,It was a pleasure having you stay with us. However, we do apologize for any pests found in your room. Please know that we undergo regular pest control procedures, and we will conduct a thorough investigation to ensure a more seamless stay for future guests. Nevertheless, we're glad that the rest of your time with us was fantastic, and we look forward to welcoming you back for a truly exceptional experience.Kind regards,Hotel Manager

10/10 – Utmerket

Florence

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property with a wonderful staff.
Bodde her 6 netter i april 2024
Svar fra General Manager den 14. mai 2024
Aloha Florence,It is wonderful to know that you had an excellent experience with us. Our team is committed to providing high-quality guest service, and we’re thrilled to hear that we made a good impression on you. Thank you for your kind words about our idyllic property, and we hope to have the pleasure of your company again soon. Kind regards,Hotel Manager

6/10 – Grei

Roberta

Likte ikke: Personale og service
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Raylene Marie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this resort! Hope to return!
Bodde her 7 netter i april 2024
Svar fra General Manager den 9. mai 2024
Aloha Raylene,It was an honor to host you at Hilton Waikoloa Village. Our team is delighted you had such an incredible stay that you would happily return! We hope to have the opportunity to create another exceptional experience with you!Kind regards,Hotel Manager

6/10 – Grei

Christy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
the hotel is not handicap accessible, and the train or boat is not running all the time.
Bodde her 4 netter i april 2024
Svar fra General Manager den 9. mai 2024
Aloha Christy, We are so sorry that our accommodations failed to meet your expectations. Your review has been noted and will be addressed internally. We apologize for any inconvenience. We hope you will consider staying with us again. Kind regards,Hotel Manager

6/10 – Grei

Carla

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
This place is very nice but my room had cockroaches in the bathroom, tv area, table area and that was pretty gross considering this hotel is not cheap. The bar staff were very rude, most staff have no customer service skills. Only two places to choose from after 4pm on hotel grounds.
Bodde her 4 netter i april 2024
Svar fra General Manager den 7. mai 2024
Aloha Carla, Thank you for your feedback. We sincerely apologize for any concerns you had regarding your room and the service from our team. What you've described does not reflect the level of quality guests have come to expect from staying with us. Rest assured, we will share your comments with our team to ensure we are meeting our high standards of cleanliness and hospitality going forward. It was a pleasure to have you here, and we hope you'll give us another chance to change your perceptions down the line. Kind regards, Hotel Manager

10/10 – Utmerket

Scott Andrew

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024

10/10 – Utmerket

Carmen K

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Such a relaxed atmosphere, so much to do on site, love this resort!
Bodde her 6 netter i april 2024
Svar fra General Manager den 7. mai 2024
Aloha Carmen,Thank you for the wonderful review! We're glad you had a relaxing visit, and we trust you had the chance to explore all that Hilton Waikoloa Village has to offer. We look forward to seeing you again soon for another terrific getaway.Kind regards,Hotel Manager

8/10 – Bra

Mya

We had a great stay! Everything was nice!
Bodde her 4 netter i april 2024

4/10 – Dårlig

Kenneth

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I loved the property. My only complaint is that I wish the hotels and Expedia would be transparent about what the actual cost of a stay will be. Why don’t they include the $48 per day resort fee in the price and why don’t they let you know that self-parking is $48 per day? I understand why many people are turning to air bnb’s.
Bodde her 4 netter i april 2024

6/10 – Grei

Marita

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

Nikki

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved it!
Bodde her 5 netter i april 2024
Svar fra General Manager den 1. mai 2024
Aloha Nikki,Thank you for choosing Hilton Waikoloa Village! Our team is delighted you had a wonderful stay with us and appreciate your feedback. It was our pleasure to host you during your recent visit, and we hope to see you again for another memorable experience the next time you are in the area.Kind regards, Hotel Manager

10/10 – Utmerket

Xue

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
kids friendly.
Bodde her 7 netter i april 2024
Svar fra General Manager den 29. apr. 2024
Aloha Xue,Thank you for taking the time to provide your review of Hilton Waikoloa Village. It is wonderful to hear that your family had an amazing time with us with all the activities we provide. We look forward to you staying with us again next time.Kind regards,Hotel Manager

6/10 – Grei

Jeff

Likte: Renhold og personale og service
Plan to walk a lot. The tram service is rough and is either broken or just takes forever to show up. The food is overpriced and very generic. Beautiful property but won’t stay again.
Bodde her 4 netter i april 2024
Svar fra General Manager den 29. apr. 2024
Aloha Jeff,Thank you for your feedback. It is easy to understand that you found the property as beautiful as we do. On the other hand, we regret to hear you did not find value in our amenities and refreshments. We will use your feedback to continually improve upon our guest accommodations. We would appreciate another opportunity to provide you with the accommodations you expected and deserve.Kind regards, Hotel Manager

10/10 – Utmerket

Adam

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful resort with sunset views over the ocean every night. Lots of activities for couples and families alike.
Bodde her 5 netter i april 2024
Svar fra General Manager den 29. apr. 2024
Aloha Adam,It is wonderful to know that you had an excellent experience with us. We're thrilled you had the chance to take in our spectacular Hawaiian sunsets, and we appreciate you mentioning our excellent amenities and family-friendly atmosphere. Thank you for your kind review and perfect rating, and we hope you return soon!!Kind regards,Hotel Manager

10/10 – Utmerket

Mandy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its a gorgeous property
Bodde her 4 netter i april 2024
Svar fra General Manager den 26. apr. 2024
Aloha Mandy,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your stay, and we appreciate your kind words about our lovely resort. It was truly a pleasure having you here, and we hope you return soon!Kind regards,Hotel Manager

10/10 – Utmerket

Jorge Luis

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place hands down! Will be going back
Bodde her 4 netter i mars 2024
Svar fra General Manager den 26. apr. 2024
Aloha Jorge,We're so delighted to know that you had a great time with us overall. Thank you so much for the perfect rating, and we hope to have the chance to host you again soon. Kind regards,Hotel Manager

8/10 – Bra

Tomoe

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
リゾートとしての環境は良好。ホテル内の移動が電車で面白い
Bodde her 4 netter i april 2024
Svar fra General Manager den 26. apr. 2024
アロハ、トモエ様レビューをありがとうございます。当ホテルの美しい施設と楽しい施設をお楽しみいただけたとのこと、大変嬉しく思います。またヒルトン ワイコロア ビレッジで、忘れられないビーチ旅行をお楽しみいただけるよう、またお越しいただけることを楽しみにしております。よろしくお願いいたします。ホテル マネージャー

10/10 – Utmerket

Ryan

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Makai building was great and convenient for my family with the both the pool and lagoon close by.
Bodde her 5 netter i april 2024
Svar fra General Manager den 25. apr. 2024
Aloha Ryan,Thank you for choosing our premium accommodations in MAKAI at Hilton Waikoloa Village. It's fantastic that having our pool and lagoon close by truly enhanced your experience. We're delighted you appreciated these amenities and look forward to welcoming you back for another five-star experience. Kind regards,Hotel Manager

10/10 – Utmerket

xia og Edison

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
location and clean
Bodde her 3 netter i april 2024
Svar fra General Manager den 25. apr. 2024
Aloha Xia,It was an honor to host you at Hilton Waikoloa Village. We're delighted that our beautiful location and immaculate environment helped deliver a terrific experience. Please join us again soon for another getaway!Kind regards,Hotel Manager

8/10 – Bra

Roger

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great for families. Need more lounge chairs and shade at pool areas.
Bodde her 5 netter i april 2024
Svar fra General Manager den 25. apr. 2024
Aloha Roger,Thank you for choosing Hilton Waikoloa Village and for taking a moment to provide your review! We are pleased to hear that you found our accommodations to be a great fit for your family. In addition, your feedback regarding the lounge chairs is valuable to us and will be shared with the appropriate team. It was a sincere pleasure to host you and we hope to welcome your family back soon for another memorable stay.Kind regards, Hotel Manager

8/10 – Bra

Stephen

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
great food . great pool
Bodde her 4 netter i april 2024
Svar fra General Manager den 25. apr. 2024
Aloha Stephen,Thank you so much for the review. We're so glad you enjoyed our delicious food options and relaxing pool area, perfect for topping off a long day. Please let us know if there's anything we can do to make your next visit a five-star visit, and we hope to see you again soon!Kind regards,Hotel Manager

10/10 – Utmerket

Charles

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
All was great
Bodde her 2 netter i april 2024
Svar fra General Manager den 23. apr. 2024
Aloha Charles,We at Hilton Waikoloa Village appreciate your kind words. We are thrilled that you enjoyed your stay with us and would love to host you again soon.Kind regards, Hotel Manager

10/10 – Utmerket

Andrei Omar

Reiste med familie og små barn
Great resort. Mirror faucet was leaking the whole time in the room.
Bodde her 3 netter i april 2024
Svar fra General Manager den 23. apr. 2024
Aloha Andrei,It was wonderful having you join us recently. We are delighted you had an enjoyable experience, and we appreciate your perfect rating! Your feedback about the faucet will be shared with maintenance to ensure any necessary adjustments or repairs are made promptly. Thank you for your review, and we hope you return soon!Kind regards,Hotel Manager

10/10 – Utmerket

Oksana og Brooklyn

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
iv been there 2nd time love it
Bodde her 7 netter i mars 2024
Svar fra General Manager den 23. apr. 2024
Aloha Oksana,Thank you for taking the time to provide this kind review of Hilton Waikoloa Village. We are absolutely delighted that you had an amazing experience. Returning guests pay us the greatest compliments. We look forward to your next stay with us.Kind regards,Hotel Manager

10/10 – Utmerket

Raymond og San Francisco

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The most beautiful hotel property I’ve ever been too. Amazingly scenic. The safe ocean fed lagoon with lots of sea turtles is so much fun to swim and snorkel in. The swimming pool is one of the largest anywhere. The place opened around 35yrs ago and hasn’t been updated. But the natural surroundings more than make up for it.
Bodde her 6 netter i april 2024
Svar fra General Manager den 23. apr. 2024
Aloha Raymond,Thank you for your compliments on our beautiful property! We're glad you enjoyed the lagoon and pool, and we look forward to your next stay at Hilton Waikoloa Village.Kind regards,Hotel Manager

10/10 – Utmerket

Ulises Alexander

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

Ping Ping

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Employee is nice and polite
Bodde her 4 netter i april 2024
Svar fra General Manager den 23. apr. 2024
Aloha,Our friendly staff works hard to ensure all our guests feel welcome and will be glad you appreciated their kind assistance. If your adventures bring you back to the area, please come see us again at Hilton Waikoloa Village!Kind regards,Hotel Manager

10/10 – Utmerket

Javier Alexis Avila

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is very beautiful, we loved seeing everything so natural and so well cared for.
Bodde her 3 netter i april 2024
Svar fra General Manager den 18. apr. 2024
Aloha Javier,Thank you so much for choosing to stay with us at Hilton Waikoloa Village. Our goal is to provide every guest with a wonderful experience, so we're thrilled you thoroughly enjoyed your visit. The pleasure was all ours, and we hope you'll choose to visit us again soon.Kind regards,Hotel Manager

10/10 – Utmerket

Abdullah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024

10/10 – Utmerket

Alvina og Sturgis

Bodde her 4 netter i april 2024

10/10 – Utmerket

Samantha

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property and we enjoyed entire stay. KPC restaurant was outstanding but was pricy. Still worth the visit. View from our room was outstanding and the entire staff was kind and super helpful.
Bodde her 7 netter i april 2024
Svar fra General Manager den 16. apr. 2024
Aloha Samantha,Thank you for staying with us at Hilton Waikoloa Village! We are pleased to hear that you enjoyed your stay and got to take in the views of our beautiful location. It's also amazing that you valued your experience at our delicious restaurant and that our friendly staff could assist you accordingly. It was our pleasure hosting you, and we hope you will consider staying with us again in the future. Kind regards,Hotel Manager

8/10 – Bra

Linn

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s a great place for the family with kids, food is little expensive.
Bodde her 5 netter i april 2024
Svar fra General Manager den 16. apr. 2024
Aloha Linn,Thank you for taking the time to leave a review! We are delighted you had an enjoyable experience at Hilton Waikoloa Village, and we appreciate you mentioning our family-friendly atmosphere. It was truly a pleasure having you here, and we hope you return soon! Kind regards,Hotel Manager

8/10 – Bra

RONALD

Likte: Renhold og personale og service
Bodde her 2 netter i april 2024

8/10 – Bra

Sarah

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed the stay but was very disappointed in the dining options. Food was horribly overpriced for the quality.
Bodde her 1 natt i april 2024
Svar fra General Manager den 14. apr. 2024
Aloha Sarah,Thank you so much for taking the time to review your experience. We're happy you enjoyed your stay, and we apologize that our dining options were not what you were expecting. This will be considered, as we always welcome feedback about how to improve the guest experience. It is our hope that you took home some fun and lasting memories. Should you return to Waikoloa in the future, it would be wonderful to have you as our guest again. Kind regards,Hotel Manager

8/10 – Bra

Takayuki

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Karl Heinz og Petaluma

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Loved all the activities for the kids
Bodde her 5 netter i april 2024
Svar fra General Manager den 11. apr. 2024
Aloha Karl,Thank you for taking the time to review your stay at Hilton Waikoloa Village. We strive to create a memorable experience for guests of all ages, so we're delighted your children loved our fun activities! Our team hopes to welcome you back for another fantastic vacation soon.Kind regards,Hotel Manager

8/10 – Bra

Michael Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i april 2024

10/10 – Utmerket

John michael

Bodde her 1 natt i april 2024

8/10 – Bra

ARNAUD

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really good place but We just regret that everything is paid for in addition to the room which is already not cheap: breakfast, kayaks, pedal boats... and it's a shame to enjoy wine in water glasses at the NUI restaurant
Bodde her 1 natt i april 2024
Svar fra General Manager den 10. apr. 2024
Aloha Arnaud,Thank you so much for the review. We apologize for any inconvenience faced during your stay and appreciate your feedback, which helps us evolve as a destination. We hope you will consider staying with us again soon so we may make your next visit a five-star visit.Kind regards,Hotel Manager

2/10 – Forferdelig

carolyn

Bodde her 2 netter i april 2024

6/10 – Grei

Sergio Di

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter
$48 a day for self parking. Unbelievable. Workers drilling and hammering from 7am to 6pm, very loud, not relaxing at all. No beach available, only pool and an artificial lagoon
Bodde her 7 netter i mars 2024
Svar fra General Manager den 10. apr. 2024
Aloha Sergio,Thank you for choosing to stay with us during your recent trip. Our goal is to provide every guest with a wonderful experience, and we're disappointed to learn we fell short of expectations during your visit. We offer our sincere apologies for any disturbance you encountered in your room and for any inconvenience caused by our current parking rates. Our team works diligently to ensure they are competitive for our area. Nevertheless, your comments have been duly noted and will be discussed with our team. We appreciate your feedback and wish you safe travels ahead.Kind regards,Hotel Manager

6/10 – Grei

Frances

Bodde her 7 netter i mars 2024