Dear Kennard,Thank you for your feedback! We're glad to hear that you found your stay with us to be cool. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please feel free to let us know. We appreciate your patronage and look forward to welcoming you back in the future!Thank You,GT Hotels Inn & Suites Management

Dear Autumn,We're genuinely sorry to hear about your disappointing experience. Maintaining cleanliness and providing a comfortable environment for our guests is our top priority, and it's disheartening to learn that we fell short of your expectations. Your feedback is invaluable, and we take it very seriously. We will address the issues you've raised immediately to ensure that such concerns are rectified. Please accept our sincerest apologies for the inconvenience you faced. We appreciate your honesty as it helps us improve. If there's anything specific you'd like to share or anything we can do to make things right, please don't hesitate to reach out.Sincerely,GT Hotels Inn & Suites Management

Dear Davonn,We're genuinely sorry for the disappointment you experienced during your stay. It's unacceptable that our accommodations didn't meet your expectations due to the property's age, water damage, odor, and cleanliness issues in the bathroom. Your feedback is crucial; we're taking immediate steps to address these concerns. Please accept our sincerest apologies for any inconvenience caused. We're committed to making improvements to ensure a more comfortable experience for our guests in the future. If you'd like to discuss your experience further or if there's anything else we can do to make amends, please get in touch with us directly.Sincerely,GT Hotels Inn & Suites Management

Dear Laura,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting GT Hotels Inn & Suites.Sincerely,GT Hotels Inn & Suites Management

Dear Cordelia,We're sincerely sorry to hear about your disappointing experience during your stay at our property. Your feedback is alarming and does not reflect the standards we strive to maintain. Our top priority is providing a clean and comfortable environment for our guests, and we sincerely apologize for falling short of this expectation. We take reports of pests and maintenance issues very seriously and address these concerns immediately to ensure they are resolved for future guests. Please accept our sincerest apologies for any distress or inconvenience caused. If there's anything further we can do to address your concerns or make amends, and please don't hesitate to reach out to us directly. We appreciate your honesty and hope to have the opportunity to regain your trust in the future.Sincerely,GT Hotels Inn & Suites Management

Dear Hazel,We're thrilled to hear that you appreciated our hospitality! Providing exceptional service to our guests is at the heart of what we do, and we're delighted that you had a positive experience with us. Your satisfaction is our top priority, and we're grateful for your kind words. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience in the future!Thank You,GT Hotels Inn & Suites Management

Dear Emmanuela,We sincerely apologize for the subpar experience you had at our hotel. Maintaining cleanliness and providing exceptional service are our top priorities, and we deeply regret that we failed to meet your expectations in these areas. Your feedback is invaluable, and we're committed to addressing the issues you've highlighted promptly and thoroughly. We assure you that we'll take immediate action to improve our standards and ensure that all guests receive the high-quality experience they deserve. Please accept our apologies for any inconvenience or discomfort you endured during your stay. If there's anything further we can do to address your concerns or make amends, please don't hesitate to contact us directly. We appreciate your honesty and hope for the opportunity to regain your trust in the future.Sincerely,GT Hotels Inn & Suites Management

Dear Emmanuela,I'm deeply sorry to hear about your experience at our hotel. Your feedback is alarming and does not reflect the standards we strive to maintain. Providing a clean and comfortable environment for our guests is paramount, and we're truly disappointed to learn that we failed to meet these expectations during your stay. We take cleanliness and guest satisfaction seriously and will investigate this matter thoroughly to address and rectify the issues you've mentioned. Additionally, we'll be addressing the behavior of our staff to ensure all guests are treated with the utmost respect and courtesy. Please accept our sincerest apologies for any inconvenience or discomfort you experienced. If you'd like to discuss your concerns further or if there's anything specific we can do to address them, please don't hesitate to contact us directly. We appreciate your honesty, and we hope to have the opportunity to regain your trust in the future.Sincerely,GT Hotels Inn & Suites Management

Dear Emmanuela,We're genuinely sorry to hear about your experience at our hotel. Providing a clean and welcoming environment and courteous service is our top priority, and we're disappointed to learn that we fell short of meeting your expectations. Your feedback is precious to us, and we'll address the issues you mentioned with our team to ensure improvements are made. Please accept our sincerest apologies for any inconvenience or discomfort you experienced during your stay. If you'd like to discuss your concerns further or if there's anything specific we can do to address them, please don't hesitate to contact us directly. We appreciate your honesty and hope to have the opportunity to regain your trust in the future.Sincerely,GT Hotels Inn & Suites Management

Dear Victoria,Thank you for taking the time to rate your stay. We apologize for any inconvenience and hope you give us another chance to deliver you the best-in-class hospitality we are recognized for. Sincerely,GT Hotels Inn & Suites Management

Dear Azraq,Thank you for leaving a review for us; however, I apologize for any inconvenience you may have faced during your stay.  We would love to know what went wrong during your visit to ensure a better experience for all our guests.Sincerely,GT Hotels Inn & Suites Management

Dear Leslie,We apologize for any confusion or inconvenience regarding the charge you received despite not staying with us. This is certainly not the experience we aim to provide. Please get in touch with our customer service team as soon as possible with your booking details so we can investigate and rectify the situation promptly. Your satisfaction is important to us, and we're here to assist you in resolving this matter. Thank you for bringing this to our attention, and we appreciate your understanding.Sincerely,GT Hotels Inn & Suites Management

Dear Ryan,We're sincerely sorry for the unacceptable experience you had during your stay. Your description of the cleanliness and presence of insects is alarming and falls well below our standards. We take hygiene and guest satisfaction seriously and'll address these issues urgently to rectify them. There's no excuse for such conditions, and we'll investigate why this occurred and take appropriate action. Your concerns about the deposit fee and Expedia's screening process are noted, and we'll review our procedures to prevent such issues in the future. Please accept our sincerest apologies, and we hope to have the chance to make this right and regain your trust.Sincerely,GT Hotels Inn & Suites Management

Dear Nelson,We're sorry to hear about your disappointing experience during your short stay with us. Please accept our sincerest apologies for any inconvenience or discomfort caused by cleanliness issues. Maintaining a clean and inviting environment for our guests is of utmost importance to us, and we regret that we did not meet your expectations. Your feedback is invaluable, and we will immediately address these concerns to ensure they are rectified. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future. If you have any further concerns or questions, please don't hesitate to contact us.Sincerely,GT Hotels Inn & Suites Management

Dear Angelica,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting GT Hotels Inn & Suites.Thank You,GT Hotels Inn & Suites Management

Dear Dot,We're glad to hear that our hotel's proximity to the city was convenient for you. While we're pleased that our location suited your needs, we sincerely apologize for the shortcomings you experienced during your stay. Your feedback is invaluable, and we'll work diligently to address the issues you've raised to ensure a better experience for our guests in the future. If there's anything else we can do to assist you or if you have any further feedback, please don't hesitate to let us know. We truly appreciate your understanding and hope to have the opportunity to regain your trust in the future.Thank You,GT Hotels Inn & Suites Management

Thank you for the feedback

Dear Cordelia,Thank you for the review. We apologize for any inconvenience you faced while staying at our hotel. We would love to know about your experience to ensure it doesn't happen again. Thanks for visiting GT Hotels Inn & Suites.Thank You,GT Hotels Inn & Suites Management

Thank you for the feedback glad you enjoyed your stay

Thank you for the feedback

Dear Leslie,We apologize for the inconvenience you experienced with the shower during your stay. Your comfort and satisfaction are important to us, and we regret that we fell short of meeting your expectations in this regard. Please know that we take such matters seriously, and we will address the issue promptly to ensure that it is resolved for future guests. If there's anything else we can do to make amends for the inconvenience you faced, please don't hesitate to let us know. We appreciate your feedback and hope to have the opportunity to welcome you back for a more positive experience in the future. Thank you for bringing this matter to our attention.Sincerely,GT Hotels Inn & Suites Management

Thank you for the feedback we apologize for any inconveniences

Thank you for the feedback

Thank you for the feedback

Thank you for the feedback

Dear Eric,We sincerely apologize for the multiple issues you encountered during your stay. Our 24-hour front desk availability should have been consistent, and we regret any inconvenience caused. Your concerns about cleanliness and towel availability are unacceptable and will be addressed with our team immediately. We understand your disappointment and will review our refund policy to ensure fairness. Rest assured, we're committed to improving and providing a better experience for our guests. Your feedback is invaluable, and we hope to have the opportunity to regain your trust in the future. If you have further concerns, please contact us directly.Sincerely,GT Hotels Inn & Suites Management

Dear Tsutomu,We deeply apologize for the numerous issues you encountered during your stay. Your comfort and safety are our top priorities, and we regret falling short of your expectations. We'll immediately address the issues with the hot water, shower leak, hair dryer, and door gap to ensure they are promptly resolved. Additionally, we'll improve security and address any concerns regarding vagrants in the parking lot. Your feedback is invaluable, and we'll use it to improve our services and facilities.  Thank you for bringing these matters to our attention.Sincerely,GT Hotels Inn & Suites Management

Thank you for the feedback glad you enjoyed your stay see you again soon.

Dear Cristian,We're thrilled to hear that you found our rooms spacious and comfortable during your stay!  Our top priority is providing a relaxing and enjoyable experience for our guests.  Your satisfaction means the world to us, and we're delighted you had a comfortable stay with us.  Thank you for choosing to stay at our hotel, and we look forward to welcoming you back for another beautiful experience in the future!Thank You,GT Hotels Inn & Suites Management

Thank you for the feedback

Thank you the feedback we will look into this matter immediately. We apologize for any inconveniences

Thank you for the feedback we will look into this matter immediately

Thank you for the feedback

Thank you for the feedback we apologize for any inconveniences we had an emergency which was out of our hands we tried our best in restoring services in a timely manner.

Thank you for the feedback glad you enjoyed your stay

Thank you for the feedback glad you enjoyed your stay

Thank you for the feedback

Thank you for the feedback glad you enjoyed your stay

Thank you for the feedback

Thank you for the feedback

Thank you enjoyed your stay

Thank you for the feedback

Thank you for the feedback we will look into this issue immediately.

Thank you for the feedback

Thank you for the feedback see you again soon

Thank you for the feedback

Thank you for the feedback

Thank you for the feedback