Lobbylounge

Anmeldelser av Only YOU Hotel Valencia

5 out of 5
Only YOU Hotel Valencia
PLAZA RODRIGO BOTET,5, Valencia, Valencian Community

Anmeldelser

9,6

Suverent

Rangering på 10 − Utmerket. 381 av totalt 448 anmeldelser." "
Rangering på 8 − Bra. 51 av totalt 448 anmeldelser." "
Rangering på 6 − Grei. 7 av totalt 448 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 448 anmeldelser." "
Rangering på 2 − Forferdelig. 4 av totalt 448 anmeldelser." "

9,8/10

Renhold

9,8/10

Personale og service

9,6/10

Fasiliteter

9,6/10

Overnattingsstedets bygg og tilstand

9,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jonny Rudolf

Bodde her 1 natt i august 2023
Svar fra Guest Experience den 25. aug. 2023
Dear Jonny Rudolf, Thank you for sharing your valoration on your experience with us! We hope you had a wonderful time in the city, and felt comfortable with us.We hope to see you soon again!I remain at your full disposal.Kind regards, Rosa Morera

10/10 – Utmerket

Geir

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i juli 2023
Svar fra Guest Experience Manager den 31. juli 2023
Dear Mr. Geir, Thank you very much for visiting and us and for your fantastic feedback.We hope to welcome you back again in the near future.With warmest regards, José Enrique HerreroGuest Experience Manager

10/10 – Utmerket

Magnus

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect service
Incredible service, and a very good hotel over all.
Bodde her 1 natt i mai 2022
Svar fra Guest Experience Manager den 22. juni 2022
Dear Family Magnus, Thank you for visiting Only YOU Hotel Valencia and I hope you are having a lovely day! In regards to your comments, I am very happy to read you had a magical experience. On your next reservation to Valencia, it will be my pleasure to welcome you personally and give you some suggestions on the most entertaining spots to see and try out. Please, I remain at your full disposal. With kindest regards, Jose E. Herrero Guest Experience Manager

10/10 – Utmerket

Frode Asperheim

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent
Great place, with super friendly staff and excellent service. Highly recommended
Bodde her 1 natt i mars 2022
Svar fra Guest Experience Manager den 29. mars 2022
Dear Mr. Asperheim, Thank you very much for trusting in Only YOU Valencia. It is wonderful to see that you enjoyed your experience and all of the Only YOU Valencia has to offer. We would like to welcome you again soon. With warmest regards, José E. Herrero Guest Experience Manager

10/10 – Utmerket

Isabel

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2022
Svar fra Guest Experience Manager den 26. feb. 2022
Estimada Srta. Isabel, Muchas gracias por su amable valoración. Esperamos poder tener la oportunidad de darle la bienvenida de nuevo en Only YOU Valencia, su casa. Reciba un afectuoso saludo, José E. Herrero Guest Experience Manager

10/10 – Utmerket

Kai Roger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Særdeles god opplevelse
Særdeles flott hotell og ikke minst særdeles god og hyggelig service.
Bodde her 3 netter i november 2021
Svar fra Guest Experience Manager den 10. des. 2021
Dear Mr. Roger, Thank you very much for your positive review regarding your recent visit to Only YOU Valencia. We hope to welcome you once again. Kind Regards. José E. Herrero Guest Experience Manager

10/10 – Utmerket

Monika

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2021
Svar fra Guest Experience Manager den 16. nov. 2021
Estimada Srta. Mónica, Muchas gracias por su visita y su fantástica valoración. Esperamos tener la oportunidad de darle la bienvenida de nuevo. Reciba un afectuoso saludo. José E. Herrero Guest Experience Manager

10/10 – Utmerket

Jorge

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice Employees at the Hotel everyone was very helpful Great experience Will recommend the hotel to friends
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Joseph

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful hotel with friendly and courteous staff!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Matthews

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Guest services were excellent. Room was spacious and beautifully decorated. Hotel perfectly located for the enjoyment of cafes, restaurants and shopping.
Bodde her 5 netter i mai 2024
Svar fra Front Desk Team Only YOU Valencia. den 14. mai 2024
Dear Mr. Matthews,Thank you for selecting us during your visit to Valencia.We are thrilled to know that your experience at Only You Hotel Valencia was to your satisfaction.We would like to thank your lovely words which the entire team appreciates.It would be a pleasure for us to host you back soon at your second home.

10/10 – Utmerket

Maria

Reiste med partner
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel. Trendy lounge and restaurant. Incredible breakfast
Bodde her 3 netter i mai 2024
Svar fra Marc Serrano - Team Only You Valencia den 12. mai 2024
Dear Ms.Maria Thank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 – Utmerket

Sydney

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property and most welcoming and helpful staff.
Bodde her 1 natt i mai 2024
Svar fra Front Desk Team den 11. mai 2024
Dear Mr/Ms Sydney,Thank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 – Utmerket

Vesela

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Extremely friendly staff, nice hotel at great location. Nice touch with the florist in the lobby and the cafe
Bodde her 3 netter i mai 2024
Svar fra Front Desk Only YOU Valencia den 7. mai 2024
Dear Vesela,Thank you for selecting us during your visit to Valencia. I am very happy to read that your experience was to your satisfaction. We would love to welcome you back soon at Only YOU Hotel Valencia, your home.

10/10 – Utmerket

Dean og Las Vegas

Bodde her 3 netter i april 2024

10/10 – Utmerket

Volker

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
perfectly located in the heart of Valencia, good restaurant, unfortunately no direct parking (5 min walk away)
Bodde her 1 natt i april 2024
Svar fra Borja Francés - Front Desk Supervisor den 30. apr. 2024
Dear Mr. Volker:Thank you for your valuable time! It is a pleasue to hear from our guests, even more when they had such a lovely time with us.We are still working to find a more suitable car park offer to our guests, so luckily next time you visit us we can make your stay even better.Looking forward to welcoming you!

10/10 – Utmerket

Julio

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent property. Very convenient to walk around. Rooms are spacious and clean
Bodde her 2 netter i april 2024
Svar fra WELCOME DESK den 28. apr. 2024
Thank you for selecting us during your visit to Valencia. We are pelased to know that you enjoyed your experience at Only YOU Valencia.

10/10 – Utmerket

Rosa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything was truly excellent. The staff was extremely kind and attentive to our every need. The breakfast was divine, and we enjoyed lovely live music on Sunday morning. The rooms were perfect. I would recommend this hotel to anyone who goes to Valencia
Bodde her 2 netter i april 2024
Svar fra Only YOU Valencia den 27. apr. 2024
Dear Rosa, thank you so much for taking a moment of your time to share with us your amazing experience at Only YOU Valencia. It's a pleasure for us read these words, we work every day to improve our services and facilities to make your stay the best one! Thank you for your kind words regarding our staff and breakfast. Our team is looking forward to welcoming you back to the hotel. Warmest regards, Maryna Kryvitska, Reception Department

10/10 – Utmerket

sarah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Only You is an absolutely beautiful hotel. It's in a great area, walkable to all the major attractions in the old town, and close to public transport for the airport/City of Arts and Sciences/beach. We were in a junior suite premium and it was wonderful. Very spacious and comfortable and the balcony was lovely to relax on. Breakfast is probably the best hotel buffet I've experienced (maybe outside of Las Vegas). Staff were all friendly and helpful. A special mention to Cesar (who gave great recommendations, including some delicious horchata) and Pietro (he was right, the botanical garden is amazing!). The only downside is the steps up to the main entrance (I didn't see a step-free entrance), and the chromecast on the television was glitchy.
Bodde her 3 netter i april 2024
Svar fra Front Desk Team Only YOU Valencia. den 26. apr. 2024
Dear Ms. Sarah,Thank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 – Utmerket

Mark

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfect location, at center of the old town,walkabele to all major attractions. Very nice staff. Beautifully decorated room, comfortable beds.
Bodde her 2 netter i april 2024
Svar fra Front Desk Team Only YOU Valencia. den 26. apr. 2024
Dear Mr. Mark,Thank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

4/10 – Dårlig

Cherry

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I got a junior suite since we will be staying for the weekend. I wanted to relax and recharge. I was expecting a good service, it was not the case. Paid almost $1200 for 2 nights and my bathroom got flooded. I cant even shower. We called the receptionist they said the bathroom is wet and we cant patch the leak. Then 2nd call from them, they can transfer us to another room with different lower amenities than our room, then 3rd call i got order anything and it will be free. I said, we dont need to order since we have already had dinner. So i asked for a free ride instead going to the train station. Their answer was but you still need to pay for that. In other words, they never actually compensated the 2 days of flooding bathroom. I have stayed in nice hotels, this is not good service for me.
Bodde her 2 netter i april 2024
Svar fra Front Desk Team Only YOU Valencia. den 26. apr. 2024
Dear Ms/Mr CherryThank you very much for your comment.We appreciate you taking the time ti write such an extensive report about your stay. It is opinions like yours that helps us improve our services.Rest assured that we will take note of all your suggestions. We remain at your disposal. Warmest regards.

10/10 – Utmerket

Virginia

Bodde her 6 netter i april 2024
Svar fra Front Desk Only YOU Valencia den 7. mai 2024
Thank you for selecting us during your visit to Valencia. We are thrilled to know that your experience at Only You Hotel Valencia was to your satisaction.

10/10 – Utmerket

Sabrina

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra Guillermo Rodríguez-Front Desk Agent den 25. apr. 2024
Buenos días Sra. Sabrina,¡Muchas gracias por confiar en Only YOU Hotel Valencia!Nos gustaría aprovechar la ocasión para agradecerle que haya dedicado una parte de su tiempo a compartir su experiencia. Para nosotros es muy importante conocer su opinión ya que nos ayuda a seguir trabajando cada día para superar las expectativas de nuestros clientes y ofrecer un servicio excelente. Nos alegra saber que ha disfrutado de la estancia, así como del buen ambiente que siempre intentamos transmitir a nuestros huéspedes.¡Gracias nuevamente y esperamos verle muy pronto en Only YOU Hotel Valencia! Un cálido saludo,Welcome Desk Team

10/10 – Utmerket

Jorge

Bodde her 3 netter i april 2024
Svar fra Front Desk Only YOU Valencia den 7. mai 2024
Thank you for selecting us during your visit to Valencia. We are thrilled to know that your experience at Only You Hotel Valencia was to your satisaction.

10/10 – Utmerket

Josefina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Highly recommended..Best experience ever !
Bodde her 2 netter i april 2024
Svar fra Borja Francés, Welcome Desk Agent den 11. apr. 2024
Dear Josefina:Thank you for sharing your feedback with us.Indeed we make daily efforts to offer the best experience posssible, and we love to see you did enjoy it.Of course, you will be more than welcome every time you visit Valencia. Only YOU is from now and on your second home.Best Regards

10/10 – Utmerket

Antonio

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Todo muy bien
Bodde her 1 natt i april 2024
Svar fra Borja Francés, Welcome Desk Agent den 6. apr. 2024
Buenos días Antonio:Muchas gracias por haber elegido Only YOU Hotels para su estancia en Valencia.Nos encanta saber que estuvo cómodo el tiempo que pasó con nosotros.Y por supuesto, si considera volver a Valencia, no dude en contactarnos.A su disposición.

6/10 – Grei

rowland

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Horrible woman in the dinner restaurant tried to charge me for a disgusting Caesar salad took 20 minutes to argue with her finally had to demand the manager resolve the next day, which she did with a bottle of wine. He was very nice about it. The woman is awful. The restaurant is awful for dinner. Spent your money elsewhere Was also overcharged of the sushi restaurant for sake.
Bodde her 2 netter i mars 2024
Svar fra Borja Francés, Welcome Desk Agent den 6. apr. 2024
Dear Rowland:Thank you for choosing Only YOU Hotel Valencia during your stay in the city. We really hope you had a wonderful stay with us.We are deeply concerned about the experience you had having dinner at El Mirador, as it is not the service we like to offer to our guests.Thank you for letting us know about that. We will investigate the incident to understand what might have failed.Of course, if there is anything we could do for you, we remain at your full disposal.

10/10 – Utmerket

Gabriela

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
Excelente hotel, nuestra suite muy amplia, bonita y cómoda. Solo el baño es pequeño en comparación con el tamaño de la suite
Bodde her 2 netter i mars 2024
Svar fra Borja Francés Front Desk Agent den 6. apr. 2024
Estimada Grabiela:Muchas gracias por haber elegido Only YOU Hotel Valencia.Es un placer escuchar que disfrutó su estancia con nosotros y le gustó la habitación que le preparamos.No dude en contactarnos si sus pasos le traen de nuevo a Valencia.Atentamente

10/10 – Utmerket

Christopher

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is an amazing true 5 star hotel. The hotel was beautiful and immaculate. The hotel staff was super helpful and friendly. The hotel was in the center of all of the attractions that I wanted to see, all in walking distance. The breakfast buffet was the best I have ever experienced.
Bodde her 3 netter i mars 2024
Svar fra Front Desk Team Only YOU Valencia. den 2. apr. 2024
Dear Mr.ChristopherThank you for selecting us during your visit to Valencia.We are very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.

10/10 – Utmerket

Gustavo

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel muy bonito y en zona central. Cerca de las principales atracciones de Valencia caminando. El atendimento es impecable l y el desayuno es fabuloso. Los restaurantes del hotel son excelentes y valen la pena.
Bodde her 4 netter i mars 2024
Svar fra Front Desk Only YOU Valencia den 29. mars 2024
Sr. Gustavo,Gracias por elegirnos durante su visita a Valencia, me alegra leer que su experiencia ha sido de su agrado.Nos encantaría volver a recibirles pronto en Only You Hotel Valencia, su casa.Un cordial saludo.

10/10 – Utmerket

Balvinder

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very enjoyable stay at the hotel. All the staff were very friendly and helpful. Amazing breakfasts!
Bodde her 4 netter i mars 2024
Svar fra Front Desk Only YOU Valencia den 27. mars 2024
Thank you for selecting us during your visit to Valencia.I am very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Valencia, your home.

10/10 – Utmerket

Feng

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Stayed one night during the Fallas celebration weekend. Very busy. A great hotel in a wonderful location in the old town. Walking distance to most of areas of interest.
Bodde her 1 natt i mars 2024
Svar fra Front Desk Team Only YOU Valencia. den 17. mars 2024
Dear Mr/Ms Feng,Thank you for selecting us during your visit to Valencia.I am very happy to read that your experience was to your satisfaction.We would love to welcome you back soon at Only You Valencia, you home.

8/10 – Bra

Thomas og Burlington

Reiste med partner
Likte: Renhold og personale og service
Liked room and service - toilet ran. Bad smell one day. Need bigger garbage cans. Some basics missing in room.
Bodde her 4 netter i mars 2024
Svar fra Costin Iordache (Front Desk Agent) den 14. mars 2024
Dear Mr. Thomas,We would like to thank you for choosing Only YOU Hotel Valencia and for taking the time to share your experience at the hotel. Your opinion is very important to us as it helps us to continue working every day to meet our customers' needs and offer an excellent service.We will take note of the improvements you suggested to continue offering the best service we can. We hope to see you soon at the Only YOU Hotel Valencia and exceed your expectations!Warmest regards,Costin IordacheFront Desk Agent

10/10 – Utmerket

Jeroen

Locatian
Bodde her 2 netter i februar 2024
Svar fra Borja Francés, Welcome Desk Agent den 11. mars 2024
Dear Jeroen:Thank you for your feedback.It is very important for us to know about our guests experience. We would love to see you again!

10/10 – Utmerket

Jonna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Just a beautiful little hotel and the staff was fantastic.
Bodde her 3 netter i februar 2024
Svar fra WELCOME DESK den 8. mars 2024
Dear Jonna,Thank you for your feedback.We are pleased to hear that you liked the property and the service.We hope to welcome you back again!Warm regards,Alejandra

10/10 – Utmerket

Leslie

Bodde her 2 netter i februar 2024
Svar fra Marc Serrano - Team Only You Valencia den 21. mars 2024
Dear Ms. Leslie,Thank you for selecting us during your visit to Valencia.I am very happy to read that you experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.Kind regards.

10/10 – Utmerket

Andrei

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Marc Serrano - Team Only You Valencia den 27. feb. 2024
Estimado Andrei,Muchas gracias por elegirnos durante su visita a Valencia.Nos alegra saber que disfrutó de su estancia y que todo fue de su agrado.Esperamos recibirle de nuevo muy pronto en Only You Hotel Valencia, su casa.

10/10 – Utmerket

Valerie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Special retirement break
It was amazing. Everything was great. we had a problem checking in as the rooms I thought I’d booked were not the same as hotel allocation. Raul at reception sorted us some great rooms but we had to pay extra for these. I was happy and relieved to be sorted the breakfast was amazing. The location was fantastic too
Bodde her 3 netter i februar 2024
Svar fra Marc Serrano - Team Only You Valencia den 27. feb. 2024
Dear Valerie,Thank you very much for choosing us during your visit to Valencia.We are glad to know that you enjoyed your stay and that everything was to your liking.We look forward to welcoming you again very soon at Only You Hotel Valencia, your home.

8/10 – Bra

April

Bodde her 7 netter i februar 2024
Svar fra Marc Serrano - Team Only You Valencia den 21. mars 2024
Dear Ms. April,Thank you for selecting us during your visit to Valencia.I am very happy to read that you experience was to your satisfaction.We would love to welcome you back soon at Only You Hotel Valencia, your home.Kind regards.

10/10 – Utmerket

JOSE IGNACIO

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
todo bien
Bodde her 1 natt i februar 2024
Svar fra Marc Serrano - Team Only You Valencia den 27. feb. 2024
Estimado Jose Ignacio,Muchas gracias por elegirnos durante su visita a Valencia.Nos alegra saber que disfrutó de su estancia y que todo fue de su agrado.Esperamos recibirle de nuevo muy pronto en Only You Hotel Valencia, su casa.

10/10 – Utmerket

Zaira

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy buen hotel, buena ubicación y excelente servicio.
Bodde her 3 netter i februar 2024
Svar fra Marc Serrano - Team Only You Valencia den 27. feb. 2024
Muchas gracias por elegirnos durante su visita a Valencia.Nos alegra saber que disfrutó de su estancia y que todo fue de su agrado.Esperamos recibirle de nuevo muy pronto en Only You Hotel Valencia, su casa.

10/10 – Utmerket

J

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
Very nice hotel with efficient staff and located near the centre.
Bodde her 1 natt i februar 2024
Svar fra Marc Serrano - Team Only You Valencia den 27. feb. 2024
Dear J,Thank you very much for choosing us during your visit to Valencia.We are glad to know that you enjoyed your stay and that everything was to your liking.We look forward to welcoming you again very soon at Only You Hotel Valencia, your home.

10/10 – Utmerket

Seamus

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great service, friendly staff, breakfast very impressive with lots of options. Great view from restaurant and great location for touring the old town and shopping. Ground floor bar very buzzy in the evening with young staff and clientele. Appreciated the decor of the hotel and beds very comfortable. Will be returning to Only You hotels in Spain on future trips.
Bodde her 2 netter i februar 2024
Svar fra Marc Serrano - Team Only You Valencia den 27. feb. 2024
Dear Seamus,Thank you very much for choosing us during your visit to Valencia.We are glad to know that you enjoyed your stay and that everything was to your liking.We look forward to welcoming you again very soon at Only You Hotel Valencia, your home.

10/10 – Utmerket

Elizabeth

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Exceptional service, great hotel!
Exceptional service - any request we made, they were so quick to resolve with ease and a smile. Incredible team! Great place for a family trip with the suite set up. Beautiful hotel, and great location.
Bodde her 3 netter i februar 2024
Svar fra Marc Serrano - Team Only You Valencia den 27. feb. 2024
Dear Ms Elisabeth,Thank you very much for choosing us during your visit to Valencia.We are glad to know that you enjoyed your stay and that everything was to your liking.We look forward to welcoming you again very soon at Only You Hotel Valencia, your home.

10/10 – Utmerket

Rhys

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Guest Experience Manager den 13. feb. 2024
Dear Mr. Rhys, Thank you for choosing us during your last stay in Valencia, and thank you very much for your positivie feedback.Please, feel free to contact me for any enquiries you may have.Kind regards, José Enrique HerreroGuest Experience Manager

10/10 – Utmerket

Julian og Glenmoore

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Marvelous hotel in the heart of Valencia. So chic and stylish, and amazing customer service!
Bodde her 1 natt i februar 2024
Svar fra Guest Experience Manager den 13. feb. 2024
Dear Mr. Julian, Thank you for choosing us!We are thrilled for your positive feedback, it goes straight to our hearts.We hope to have the chance to welcome you.Your sincerely, José Enrique HerreroGuest Experience Manager

10/10 – Utmerket

Mikhail

Bodde her 1 natt i januar 2024
Svar fra Guest Experience Manager den 13. feb. 2024
Dear Ms./Mr. Mikhail, Thank you for choosing us!We are truly thrilled by your feedback, thank you so much.I hope we can welcome you back very soon.Please, I remain at your full disposal.José Enrique HerreroGuest Experience Manager

10/10 – Utmerket

PATRICIA

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
O hotel é excelente
Bodde her 1 natt i januar 2024
Svar fra Guest Experience Manager den 23. jan. 2024
Dear Patricia, Thank you very much for chohosing us and for your amazing feedback.I remain at your full disposal for any wishes or questions you may have.With warmest regards, José Enrique HerreroGuest Experience Manager

10/10 – Utmerket

Sergio

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Guest Experience Manager den 23. jan. 2024
Estimado Sergio, Muchas gracias por elegirnos y por su amable valoración.Esperamos que muy pronto vuelva a visitarnos.Reciba un afectuoso saludo, José Enrique HerreroGuest Experience Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hotel excelente
Bodde her 2 netter i januar 2024
Svar fra Guest Experience Manager den 23. jan. 2024
Dear Guest, Thank you for choosing us and for your wonderful feedback.I remain at your full disposal for any wishes or questions you may have.With warmest regards, José Enrique HerreroGuest Experience Manager

10/10 – Utmerket

Mette

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Smukt hele vejen igennem
Superlækker og meget smukt og stemningsfuldt hotel, bedst tænkelige morgenmad, lækre spisesteder og god bar på hotellet. Sød og imødekommende betjening alle steder. Eneste minus - virkelig hårde hovedpuder (smag og behag er jo forskellig her, men de er meget syntetiske, høje og hårde). Det vil jeg anbefale hotellet at ændre på (ex ekstra puder af anden kvalitet i skabet, “pudemenu” elign). Vi kommer klart igen :-)
Bodde her 2 netter i januar 2024
Svar fra Borja Francés, Welcome Desk Agent den 16. jan. 2024
Dear Mette:Thank you for your kind words! We really love to see you had a wonderful stay.We only regret our pillows didn't fulfill your demands.We invite you on your next visit to ask at Front Desk about different pillow options.Looking forward to welcoming you!