Møtefasiliteter

Anmeldelser av One King West Hotel & Residence

4 out of 5
One King West Hotel & Residence
1 King Street West, Toronto, ON

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 5319 av totalt 7912 anmeldelser." "
Rangering på 8 − Bra. 1628 av totalt 7912 anmeldelser." "
Rangering på 6 − Grei. 518 av totalt 7912 anmeldelser." "
Rangering på 4 − Dårlig. 241 av totalt 7912 anmeldelser." "
Rangering på 2 − Forferdelig. 206 av totalt 7912 anmeldelser." "

9,2/10

Renhold

9,2/10

Personale og service

8,8/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold og romkomfort
Sentralt, nære union station
Flott bar og hyggelig atmosfære
Bodde her 4 netter i mai 2023
Svar fra Saurabh Mehta den 15. mai 2023
Dear Guest:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that your dining experience was instrumental in making your stay an enjoyable one and that you enjoyed the atmosphere of Teller's Bistro & Bar. Our priority is to provide our guests with the highest quality of service in all regards, and it is great to know that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold og romkomfort
Anbefalt
Veldig fornøyd. Sentralt og greit. Litt gammeldags. Fikk stort og fint rom med separat avdeling med seng. Rolig og stille i gangene/på rommet. Hadde bodd her igjen.
Bodde her 4 netter i juli 2022
Svar fra One King West Hotel & Residence den 19. juli 2022
Dear Traveler, Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that our modern home-inspired suites were instrumental in making your stay an enjoyable one. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is always rewarding to hear that our efforts have been recognized and appreciated. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West soon. Regards, Steve O'Brien General Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i august 2021
Svar fra One King West Hotel & Residence den 25. aug. 2021
Good afternoon, Thank you for your feedback and for choosing One King West. I am pleased to hear that you enjoyed your stay. Every member of our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. We truly appreciate knowing about our guests' experiences so we can celebrate our successes and address our challenges to better serve you in the future. We look forward to your return when you are in Toronto again. Regards, Steve O'Brien General Manager

10/10 – Utmerket

Jonas

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i august 2019
Svar fra res den 21. aug. 2019
Thank you for your positive review. We appreciate your feedback!

10/10 – Utmerket

Ole Bjoern

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fabolous!
Upgrading to a luxuary suite gave a special experience for the stay!
Bodde her 1 natt i juli 2019
Svar fra KFraser den 7. aug. 2019
Dear Ole Bjoern, Thank you for your feedback and for choosing One King West. We are pleased to hear that our modern home-inspired suites were instrumental in making your stay an enjoyable one. We look forward to welcoming you back in the future.

10/10 – Utmerket

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Store og velutstyrte rom (suite). Høy standard. Vennlig personale og bra renhold.
Bodde her 1 natt i juli 2019
Svar fra KFraser den 8. juli 2019
Dear Guest, Thank you for your feedback and for choosing One King West. We are pleased to hear that you enjoyed your stay and look forward to welcoming you back in the future.

8/10 – Bra

David

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Construction constantly is quite annoying out front and parking is away from the hotel which isn’t ideal unless you pay for Valet.
Bodde her 2 netter i mai 2024

6/10 – Grei

Thy

I didn't really like that. I was told that they just needed my card number, but they ended app taking $250 out of my bank account. And then, when I checked out, there was no damage to the room, but I'm still waiting on my deposit back Alike 5 days now.
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 29. mai 2024
Dear Thy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. With regards to the amount difference you saw in your billing, it is a 250 security deposit that was put on hold at check in. Our property management system automatically releases this hold, which is not an actual charge to the card, upon check out. Depending on your bank, it may take up to 5-10 business days for it to be released on their end.I will share your experience with our front desk team for improvement.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Carletta og Summerville

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Enjoyed everything about my stay
Bodde her 4 netter i mai 2024
Svar fra Saurabh Mehta den 29. mai 2024
Dear Carletta:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Kyoko

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Communication via texts to the hotel team was very easy and they were responsive to my requests. One issue is that I was charged over $7 for a local phone call. Thought the charge was too much.
Bodde her 6 netter i mai 2024

8/10 – Bra

Michael

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Nice hotel with good location downtown. Few dining options for dinner and limited dining available in the hotel.
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 28. mai 2024
Dear Michael:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us, especially our central location. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Please note that we offer 2 dining options in our hotel, Teller's Bistro & Bar and our Daily Ritual Cafe. We also offer in-room amenities such as snacks and cakes. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Wayne

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great staff and excellent location in old Toronto
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 28. mai 2024
Dear Wayne:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location and team were instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Chrissy

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great stay I would stay again! Parking a little expensive though
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 28. mai 2024
Dear Chrissy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that overall your experience was a pleasant one, however I am disappointed to hear that your felt that our parking was overpriced.Unfortunately parking in the city of Toronto is a costly proposition, but I can assure you that our prices are equal to, if not lower than, most hotels in the area that offer valet services with in and out privileges.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Alka

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was a great place to stay with excellent amenties
Bodde her 3 netter i mai 2024
Svar fra Saurabh Mehta den 28. mai 2024
Dear Alka:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay and our excellent amenities. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

MarcAnthony og Asuncion

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is super well located, and the staff is amazing. I wished the doors of the rooms (just like in all hotels) were a bit better insulated from the potential "noise/sound" from the corridors.
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 28. mai 2024
Dear MarcAnthony :Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us, from our central location to our excellent team. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the doors of the rooms, and I will be sure to share this with our maintenance team for consideration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

4/10 – Dårlig

Michael

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Fasiliteter
House keeping kept steeling our towels without replacing them. The TVs took unplugging and replugging to get them to work. Basic stuff ruined the hotel stay.
Bodde her 3 netter i mai 2024
Svar fra Saurabh Mehta den 28. mai 2024
Dear Michael:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that you experienced some maintenance issues within your suite. We strive to provide our guests with the highest quality of service in all regards and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our housekeeping and maintenance teams and we will use this feedback to help us improve on our product and service standards.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 – Bra

Yuvindra

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was amazing, staff was friendly, environment quite tasteful!
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Yuvindra:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent team to our comfortable environment. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 – Bra

SARAH

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 28. mai 2024
Dear Sarah:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Hector

Likte: Renhold og overnattingsstedets bygg og tilstand
Amazing
Bodde her 1 natt i februar 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Hector:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 – Bra

Rhona

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Rhona:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

4/10 – Dårlig

Vanessa

Reiste med en gruppe
Some rooms at this property are outdated (specifically our bathroom was terrible). We stayed here for a wedding and thankfully I received a good price due to Expedia, otherwise the rooms are about $500 per night. We got two double beds which were more like stretched out singles (very small). Drinks at the bar were overly priced. Staff were friendly enough.
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 29. mai 2024
Dear Vanessa:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that the suite you stayed in was unsatisfactory. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and I am sorry that we did not meet your expectations.I have shared your comments with the appropriate members of our team and I assure you that we will use this feedback to help us improve upon our suite product and service standards, wherever possible. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Emmanuel og Palo Alto

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
In the middle of downtown Toronto, amazing staff, very clean place, spacious rooms, good value for money
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Emmanuel:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location, to our excellent team, to our comfortable rooms. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Anthony

Reiste med partner
Likte: Fasiliteter
Very nice upscale hotel I like the fact that they had a restaurant on site very close to all the amenities in Toronto
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Anthony:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our Teller's Bistro & Bar, to our central location. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Zain

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great, clean hotel! Central to all things downtown. Amenities were perfect!
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Zain:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location and amenities were instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 – Bra

Aaron

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Not a bad little spot to stay. Convenitlty located on public transit, One King West is a premium spot in the city. The suite was pleasant, but we didn’t have air conditioning on the first night of our stay. Toilet paper quality was one ply rough and the water temperature in the shower is very temperamental. Still, the location is the main reason to stay here.
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Aaron:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am glad to hear that overall your experience was an enjoyable one, especially our central and convenient location, however I am disappointed to hear that you experienced some maintenance issues within your suite.We strive to provide our guests with the highest quality of service in all regards and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our maintenance team and we will use this feedback to help us improve on our service standards, wherever possible. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Melissa

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Melissa:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 – Bra

Daniel og Tarzana

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location and giid quality for fair price.
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Daniel:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Alexander

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location, great room
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Alexander:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location and rooms were instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

4/10 – Dårlig

Ron

Reiste med partner, Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great location and beautiful rooms. However, there is no reason to get into the room with no water to drink. It is basics. No service for food and drinks in the lobby. Terrible.
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 28. mai 2024
Dear Ron:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am please to see that you enjoyed our central location and beautiful rooms, however I am extremely disappointed to hear that the rest of your stay with us did not meet your expectations. We strive to provide our guests with the highest quality of service in all regards and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments regarding the water in room and the service at Teller's Bistro & Bar with the appropriate members of our team and we will use this feedback to help us improve on our product and service standards. Our apologies for the inconvenience you experienced.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Melissa

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Melissa:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Brenda

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service!
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Brenda:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Jeremy

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The property was close to all the amenities
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Jeremy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Richard

Reiste med partner, Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed the room upgrade. The room was small but the view was lovely. The Hotel & restaurant staff were exceptional.
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 27. mai 2024
Dear Richard:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from the beautiful view from your room, to our exceptional team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Pat og Eagle

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
The lobby is beautiful and the bar area was very nice although a little dark. Service was great
Bodde her 3 netter i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Pat:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our beautiful lobby to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Juan Castro

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Juan Castro:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

8/10 – Bra

Bless

Likte: Renhold og overnattingsstedets bygg og tilstand
Good time
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Bless:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

6/10 – Grei

Marcus

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Marcus:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. It appears that in some way your stay with us did not meet your expectations. I would appreciate the opportunity to better understand if this is the case, and if so, use your feedback to help us improve upon our product and services, wherever possible.If you are willing to share more details of your stay, please reach out to me directly to discuss further. Once again, thank you for your valuable review and we look forward to welcoming you back to One King West in the near future.Best Regards, Saurabh Mehta General Manager

10/10 – Utmerket

Darcy

Reiste med en gruppe
One of the best I’ve stayed in. Staff were super friendly and helpful and the room was unbelievable
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Darcy:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our excellent team to our comfortable rooms. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Steve

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
We love staying at One King West! Always so accommodating and the location is central to all that downtown TO has to offer!
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Steve:Thank you for taking the time to provide your feedback and for choosing One King West once again as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an even more enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Steffen

Likte: Renhold og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Steffen:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

kelsey

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Hotel was a great location. Some annoying street level construction but that is Downtown Toronto for you. All hotel employees were lovely and helpful. I’d recommend a higher floor to ensure street noise and traffic are not an issue.
Bodde her 4 netter i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Kelsey:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our central location to our excellent team. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Colleen

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great staff!
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Colleen:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

4/10 – Dårlig

Fenshya

I arrived before 8am and agreed to pay extra fee for early check in. Agent said there’s a room available but needed to be cleaned. I checked with the agent many times to see if my room was ready and she always replied with “not yet”. I saw they checked in other guests and asked why I couldn’t? No one was willing to help me. 4.5hr later I was still sitting at the lobby waiting… Finally I asked to speak with their manager, he “miraculously” handed me the room key right away. I am most unhappy with their indifference.
Svar fra Saurabh Mehta den 23. mai 2024
Dear Fenshya:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that your stay with us did not meet your expectations. We strive to provide our guests with the highest quality of service in all regards and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our team. They shared that the other rooms that were ready at that time were different room categories than the one in your booking. Our apologies for the inconvenience you experienced, we will use this feedback to help us improve on our product and service standards, wherever possible. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Hari

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Had a great experience overall
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Hari:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Eric

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Great room, friendly staff, and amazing food
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Eric:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay, from our comfortable rooms, to our friendly team and delicious dining options. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

6/10 – Grei

Ali

Likte: Renhold og overnattingsstedets bygg og tilstand
Central beliggenhed , men manglede en god, stille lounge til at man kunne benytte til at slappe af. Lobbyen i hotellet er på samme sted med hotellets reception , bar og restaurant , hvor Helle tiden var alt for mange mennesker og larm .
Bodde her 9 netter i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Ali:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to read that our outstanding location was instrumental in making your stay an enjoyable one. We are extremely fortunate to have a property that is situated in the heart of downtown Toronto, just steps away from many of the must-see attractions and modern-day conveniences that the city has to offer. I also appreciate your comments concerning the lobby atmosphere, and I will be sure to share this with our staff for consideration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Ralph

Likte: Renhold og fasiliteter
Likte ikke: Overnattingsstedets bygg og tilstand
So much construction.
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Ralph:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to see that you enjoyed your stay with us. We are committed to provide our guests with accommodations that offer sophisticated amenities and furnishings defined by our modern home-inspired style, and it is great to hear that we met your standards.I also appreciate your comments concerning the City of Toronto's construction, and understand your frustration. Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

2/10 – Forferdelig

cynthia

The washroom is very outdated
Bodde her 1 natt i mars 2024
Svar fra Saurabh Mehta den 23. mai 2024
Dear Cynthia:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am extremely disappointed to hear that you experienced issues with the washroom in your suite. We strive to provide our guests with the highest quality of service in all regards, and I can assure you that this is not indicative of what our guests have come to expect from us.I have shared your comments with the appropriate members of our housekeeping team and and we will use this feedback to help us improve on our service standards.Once again, thank you very much for your valuable and constructive feedback and we look forward to welcoming you back to One King West in the near future. Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Gary

Staff was great
Bodde her 2 netter i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Gary:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am happy to hear that our staff took such good care of you and made you feel at home. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated. I will be sure to let them know how much of an impact they made on your experience. Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager

10/10 – Utmerket

Jillian

Reiste med en gruppe
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Unique boutique hotel
Bodde her 1 natt i mai 2024
Svar fra Saurabh Mehta den 21. mai 2024
Dear Jillian:Thank you for taking the time to provide your feedback and for choosing One King West as your hotel of choice during your recent visit to Toronto. I am pleased to hear that you enjoyed your stay at our unique hotel. Our team works hard each and every day to provide an uncompromising level of service and it is always rewarding to hear that our efforts have been recognized and appreciated.Once again, thank you very much for your valuable feedback and we look forward to welcoming you back to One King West in the near future.Best Regards,Saurabh MehtaGeneral Manager