Gårdsplass
Sjekk tilgjengelighet

Anmeldelser av DoubleTree by Hilton Oxford Belfry

4 out of 5
DoubleTree by Hilton Oxford Belfry
Milton Common, Nr, Thame, England

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 425 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 366 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 109 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 54 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 48 av totalt 1002 anmeldelser." "

8,8/10

Renhold

8,6/10

Personale og service

7,8/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Paal Sigurd

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A very nice hotel outside Oxford
We enjoyed our stay at the hotel. The rooms are modern and very nice. There was a hickup when we arrived (they hadn't installed the extra bed we needed), but the staff was very friendly (and apologetic) and fixed it quickly. The indoor pool is not big, but nice, as is the large garden. Breakfast was good. Free parking. All in all enjoyable.
Bodde her 1 natt i juli 2019
Svar fra RFord den 25. juli 2019
Thank you for your great feedback, Paul, we were glad to welcome you to the hotel.

8/10 – Bra

Thorleif

Likte: Personale og service og romkomfort
Good SPA. Had a massage and my masseuse was fantastic. Very skilled. Facilities were pretty ok. Hotel otherwise ok. Dated interiors. Good service from pleasant staff.
Bodde her 1 natt i juli 2017
Svar fra JWhite den 10. juli 2017
Thank you for your feed back, Thorleif.

8/10 – Bra

Morten og Sandnes

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Perfekt for famile som renger et rom for natten
Vi trengte et familierom så vi fikk et stort rom med to ekstra senger. Ligger litt utenfor et sentrum men perfekt for familie som trenger et rom for natten. Ungene koste seg i basenget.
Svar fra General Manager den 19. aug. 2016
Thank you for your feed back, Morten. Glad we suited your family's needs for an overnight stay in Oxfordshire.

6/10 – Grei

Verifisert reisende

Not the value I expected
Was my second stay at this hotel and both times rooms have been old and out of date. Great breakfast I have had 3 dinners and eaten 3 different main dishes. In my opinion all 3 dinners were not at the level I expected.

10/10 – Utmerket

Tim

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Better signage would be good - was walking for ages to find room and met other confused guests on the way! Would stay here again - good atmosphere.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

John og Loretto

Likte: Renhold og overnattingsstedets bygg og tilstand
Excellent
Bodde her 1 natt i mai 2024
Svar fra Nicola den 10. mai 2024
Dear John, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 – Bra

Victoria

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
The hotel itself was nice, staff are really helpful however we were disappointed that there was no in-room dining despite the website advertising this as well as the information channel on the TV in our room. There are no shops or restaurants within walking distance so if you don’t have a car you will have to eat at the hotel restaurant. That said we found a lovely farm shop which opens on a Saturday which was a 15 min walk.
Bodde her 1 natt i mai 2024
Svar fra Nicola den 10. mai 2024
Dear Victoria, I'm sorry to hear that you were disappointed by the lack of in room dining during your stay with us. Your comments will be shared with the team and I appriciate you bringing your feedback to my attention. Thank you for taking the time to review our hotel and I do hope your will consider staying with us again in the future. Kind regards,Nicola and the Team.

8/10 – Bra

Jim

Bodde her 1 natt i april 2024

8/10 – Bra

Tracey

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Nicola den 26. apr. 2024
Dear Tracey, Thanks for taking the time to share your review, I am delighted to see that you enjoyed your stay. Please be assured that your scores are shared with the team. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

10/10 – Utmerket

Holly

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very clean and well kept hotel. Beds very comfortable. Lovely walk in shower in bathroom. Very convenient for Le Manoir Aux Quat’Saisons, which is only a 5 minute drive away.
Bodde her 1 natt i april 2024
Svar fra Nicola den 22. apr. 2024
Dear Holly, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read that you found your room comfortable and our location convenient for your travel plans. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 – Utmerket

john

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
professional and friendly staff and great food
Bodde her 2 netter i april 2024
Svar fra Nicola den 17. apr. 2024
Dear John, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. It is lovely to read that you found the staff so attentive and the food to your liking. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 – Utmerket

James

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient to Heathrow after visiting the southwest.
Bodde her 1 natt i mars 2024
Svar fra Nicola den 3. apr. 2024
Dear James, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found our location connivant for your travel plans. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

2/10 – Forferdelig

Jinbong

Reiste med partner
Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was inconvenient that hotel check-in was at 4pm, and we were shocked that our hotel room wasn't ready when we arrived at 4:30pm. I was asked to wait 5-10 minutes, but after waiting for over 20 minutes, I left my baggage behind as I had a busy meeting outside.I stayed at several hotels in various cities in Southeast Asia last month, but this was my first time experiencing such an extremely uncomfortable hotel. The employees weren't very sorry and were unfriendly. The hotel cost was not cheap at all. I also asked the reception to make the bed in our room, but I was really annoyed and angry when I saw that they didn't do it when we returned to the room. I was so tired that I just asked for a change of towels. Lastly, finding a hotel room is as inconvenient for travelers like us who came from the US with large and heavy luggage.
Bodde her 2 netter i mars 2024
Svar fra Nicola den 25. mars 2024
Dear Jlnbong, I'm sorry to hear that you were disappointed by your stay with us and please be reassured we take your feedback incredibly seriously. I would like to personally thank you for your patience with your delay in checking in to your room and I am genuinely sorry your stay was impacted by this. Thank you for taking the time to review our hotel and please also be assured that your comments have been shared with the housekeeping team.I do hope you will consider staying with us again in the future and allowing us the opportunity to restore your faith in our hotel.Kind regards,Nicola and the Team.

8/10 – Bra

Catherine

Bodde her 2 netter i februar 2024
Svar fra Nicola den 15. mars 2024
Dear Catherine, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

6/10 – Grei

Claire

Bodde her 2 netter i februar 2024
Svar fra Nicola den 23. feb. 2024
Dear Claire, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team as we continually work to improve our overall guest experiance. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

10/10 – Utmerket

Sue

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely place as a base for going into Oxford and Bicester Village.
Bodde her 2 netter i februar 2024
Svar fra Nicola den 23. feb. 2024
Dear Sue, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am happy to read you found our location convenient for your travel plans. The team are always on hand to assist guests with what our surrounding attractions to visit. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team,

6/10 – Grei

Richard

Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 1 natt i februar 2024
Svar fra Nicola den 23. feb. 2024
Dear Richard, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

10/10 – Utmerket

Pat

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Friendly and welcoming
Great location for different areas. Hotel was friendly and welcoming. Swimming pool was good. Although at this time of year the seating outside looked good but not for February. Restaurant offered a wide range of food. Buffet breakfast was well stocked up.
Bodde her 1 natt i februar 2024
Svar fra Nicola den 23. feb. 2024
Dear Pat, It is great to hear that you enjoyed your stay at The Oxford Belfry. I am delighted to read you found the facilities to your liking and received a positive dining experiance with us. Thank you for taking the time to review our hotel; we hope you will come back and enjoy sitting in the courtyards with us soon!.Kind regards,Nicola and the Team.

10/10 – Utmerket

Jai

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Nicola den 14. feb. 2024
Dear Jai, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 – Utmerket

Cheryl

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Nicola den 14. feb. 2024
Dear Cheryl, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel. We are looking forward to welcoming you back to visit us again soon!.Kind regards,Nicola and the Team.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel for a countryside escape
Booked as a late birthday trip for my boyfriend and it was well worth it! Warm cookies on arrival, free access to the gym, pool, sauna and steam room. The grounds were also lovely. Only downsides were the radiator not working in our room (the staff did offer to move us, but we were exhaused so opted not to) and only the bins being emptied when the staff came to clean
Bodde her 2 netter i februar 2024
Svar fra Nicola den 14. feb. 2024
Dear Traveler, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found our grounds to your liking and spent some time relaxing in the facilities. Your comments will help us as we continually work to improve and I would like to personally apologize that you experienced issues with the heating during your stay. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 – Bra

Ali

Bodde her 1 natt i februar 2024
Svar fra Nicola den 14. feb. 2024
Dear Ali, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel and we hope you will come back and see us again soon!.Kind regards,Nicola and the Team

8/10 – Bra

Edward

Bodde her 1 natt i februar 2024
Svar fra Nicola den 14. feb. 2024
Dear Edward,It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

4/10 – Dårlig

Julia

Bodde her 1 natt i februar 2024
Svar fra Nicola den 14. feb. 2024
Dear Julia, I'm sorry to hear that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your scores have been shared with the team.Kind regards,Nicola and the Team.

6/10 – Grei

Douglas

Forretningsreisende
Likte ikke: Personale og service
Very Disappointed Stay.
Service regarding the restaurant was very poor, waited best part of an hour for my food, only for it to be served to someone else. Bar staff under pressure due to faulty tills and receipt machines acting up. Received flea bites on my second nights stay so I checked out early.
Bodde her 3 netter i januar 2024
Svar fra Nicola den 2. feb. 2024
Dear Douglas,I'm sorry to hear that you were disappointed by your stay with us and please be reassured we take your feedback incredibly seriously. I would like to personally thank you for your patience whilst we navigated through a system error and I am genuinely sorry your stay was impacted by this. Please again be assured we have followed up your allegation of bites following your stay and are satisfied there is no evidence of fleas from our rooms. Thank you for taking the time to review our hotel and I do hope you allow us the opportunity to restore your faith in our hotel in the future. Kind regards,Nicola and the Team.

10/10 – Utmerket

Julie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this hotel. Had a few issues on check in but staff were amazing and upgraded us. Highly recommended. Would definitely go again.
Bodde her 2 netter i januar 2024
Svar fra Nicola den 2. feb. 2024
Dear Julie, It is great to hear that you enjoyed your stay with us at The Oxford Belfry and I would like to personally thank you for your patience at check in. I am so happy to read the team responded to your feedback during your visit and upgraded your bedroom for you, Thank you for taking the time to review our hotel. We hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 – Utmerket

Martyn

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Brilliant!
Fantastic service, facilities and food! The warm chocolate cookie on arrival was the stuff of dreams after a 2 hour car journey!
Bodde her 1 natt i januar 2024
Svar fra Nicola den 2. feb. 2024
Dear Martyn,It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found the service attentive and experienced good food at our hotel. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

6/10 – Grei

martine

Bodde her 1 natt i januar 2024
Svar fra Nicola den 2. feb. 2024
Dear Martine, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team as we continually work to improve. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

6/10 – Grei

Gareth

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Very dissapointed overall, shower gel empty, spoke to reception late afternoon, not refilled until the next afternoon after again reporting it in the morning. Next day bed was not made found it as we left it, had to ask for towels as only one left for 2 people. Next day bin not emptied and twa cups not cleaned, again not enough towels, had to collect at reception so house keeping was poor. The bar £15 for a double gin??? A bottle is £30, £12 for a large glass of wine and this is with Hilton Honours, really not impressed at all. Breakfast was good and thats the best bit. Overall not impressed at all. Staff were ok but got fed up with apologies, just provide the service Hilton used to be known for
Bodde her 4 netter i januar 2024
Svar fra Nicola den 24. jan. 2024
Dear Gareth,I'm sorry to hear that you were disappointed by your stay with us and please be reassured we take your feedback incredibly seriously. Your comments in regard to housekeeping will be shared with the team as we continually work to improve and I would like to personally thank you for bringing your observations to my attention. We have looked into our bar prices and we are commentative for our local area, thank you for taking the time to review our hotel and I do hope you will consider staying with us again in the future. Kind regards,Nicola and the Team.

8/10 – Bra

Tsz Yu

Bodde her 2 netter i januar 2024
Svar fra Nicola den 24. jan. 2024
Dear Tsz, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 – Utmerket

Alexandru

Bodde her 1 natt i januar 2024
Svar fra Nicola den 17. jan. 2024
Dear Alexandru, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 – Utmerket

Sonya

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
All round good!
Lovely staff amd greeting, clean hotel and pool, comfortable quiet room
Bodde her 1 natt i januar 2024
Svar fra Nicola den 15. jan. 2024
Dear Sonya, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. It is lovely to read that you experienced an attentive check in and spent some time relaxing in the facilities. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 – Bra

Matthew

Forretningsreisende
Likte: Renhold, personale og service og fasiliteter
Bodde her 1 natt i januar 2024
Svar fra Nicola den 15. jan. 2024
Dear Matthew, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team. We hope you will come back and visit us again.Kind regards,Nicola and the Team.

8/10 – Bra

Claire

Bodde her 1 natt i januar 2024
Svar fra Nicola den 15. jan. 2024
Dear Claire,It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 – Utmerket

Andrew

Bodde her 1 natt i desember 2023
Svar fra Nicola den 15. jan. 2024
Dear Andrew, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 – Utmerket

stuart

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
It was newly decorated to a high standard. The bedroom were warm. They did put the heating on unlike other hotels. Lovely pool and breakfast. The only minor thing is the lack of directional signage around the hotel. At various corridor junctions and coming out of the lift there is no / or lack of signage to navigate. But it's no big deal at all.
Bodde her 1 natt i desember 2023
Svar fra Nicola den 15. jan. 2024
Dear Stuart, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found your room to your liking and enjoyed some time relaxing in the facilities. Thank you for taking the time to review our hotel and please be reassured your feedback will be shared with the team. We hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

10/10 – Utmerket

Roger

Bodde her 1 natt i desember 2023
Svar fra Nicola den 2. feb. 2024
Dear Roger, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel. We hope you will come back and visit us again soon!Kind regards,Nicola and the Team.

10/10 – Utmerket

Sian

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
10/10 would recommend
Lovely food, comfortable bed
Bodde her 3 netter i desember 2023
Svar fra Nicola den 15. jan. 2024
Dear Sian, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. I am delighted to read you found the food to your liking and the room comfortable. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Nicola and the Team.

8/10 – Bra

Andrea

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Nicola den 31. des. 2023
Dear Andrea, Thanks for taking the time to share your review. Please be assured that your scores are shared with the team as we continually work to improve.We hope you will come back and visit us again.Kind regards,Nicola and the Team.

10/10 – Utmerket

Craig

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay and service. I’ll certainly go back again.
Bodde her 1 natt i desember 2023
Svar fra Nicola den 31. des. 2023
Dear Craig, It is great to hear that you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we look forward to welcoming you back again soon!.Kind regards,Nicola and the Team.

2/10 – Forferdelig

Ollie

Bodde her 1 natt i desember 2023
Svar fra Nicola den 31. des. 2023
Dear Ollie, I'm sorry to hear that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your scores have been shared with the team.Kind regards,Nicola and the Team.

4/10 – Dårlig

Marcelle

Bodde her 1 natt i desember 2023
Svar fra Nicola den 15. jan. 2024
Dear Marcelle, I'm sorry to hear that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your scores have been shared with the team.Kind regards,Nicola and the Team.

6/10 – Grei

nisha

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Housekeeping should dleiver milk snd sugar when reuqested Check in time took over 20 mins Rooms were too far We wheeled our luggage staff shortages
Bodde her 1 natt i desember 2023
Svar fra Nicola den 18. des. 2023
Dear Nisha, I'm sorry to hear that you were disappointed with your room amenities during your stay with us. Please be reassured your comments will be shared with the team and I would like to personally thank you for your patience at check in. Thank you for taking the time to review our hotel and I do hope you will consider staying with us again. Kind regards,Nicola and the Team.

6/10 – Grei

Paul

Bodde her 1 natt i desember 2023
Svar fra Nicola den 18. des. 2023
Dear Paul, Thanks for taking the time to share your review. Your scores are shared with the team as we work to improve and we do hope you will come back and visit us again.Kind regards,Nicola and the Team.

8/10 – Bra

Stuart

Bodde her 2 netter i desember 2023
Svar fra GM den 13. des. 2023
Dear Stuart , It is great to see your four start review pleased you enjoyed your stay with us at The Oxford Belfry. Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Adam Davie General Manager

10/10 – Utmerket

James

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very enjoyable stay. Very comfortable room. Service really good service throughout the hotel. Lovely touch to receive a warm complimentary cookie when checking in! Food was very nice and a wide choice. Bar prices very expensive.
Bodde her 1 natt i desember 2023
Svar fra GM den 13. des. 2023
Dear James It is great to hear that you enjoyed your stay with us at The Oxford BelfryPleased to see you enjoyed the double tree cookie and service levels well received . Thank you for taking the time to review our hotel; we hope you will come back and visit us again soon!.Kind regards,Adam Davie General Manager

4/10 – Dårlig

Timothy

Bodde her 3 netter i november 2023
Svar fra Nicola den 18. des. 2023
Dear Timothy, I'm sorry to read that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your scores have been shared with the team.Kind regards,Nicola and the Team.

6/10 – Grei

Ajay

Reiste med partner
Likte: Personale og service
Likte ikke: Renhold
Pros: Good size room with lovely shower; very reasonably priced; quiet. Cons: Several dining options were unavailable 😕 Had to send back cocktails
Bodde her 1 natt i november 2023
Svar fra Nicola den 18. des. 2023
Dear Ajay, I'm sorry to hear that you experienced a reduced menu during your recent stay with us and I would like to personally thank you for your patience. I appriciate you taking the time to review our hotel and please be assured that your comments in regard to the cocktails have been shared with the team.I am happy to read you found your room to your liking and I do hope you will come back and visit us again soon. Kind regards,Nicola and the Team.

4/10 – Dårlig

Bal

Bodde her 1 natt i november 2023
Svar fra Nicola den 27. nov. 2023
Dear Bal,I'm sorry to hear that you were disappointed by your stay with us. Thank you for taking the time to review our hotel and please be assured that your scores have been shared with the team.Kind regards,Nicola and the Team.

2/10 – Forferdelig

Maruf

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Worst doubletree I’ve been to
Honestly probably the worst hotel I’ve been to. I have been to many doubletree hotels, I travel quite a lot and stay in different places. This is supposed to be a 4 star hotel? To begin with out window was broken so we could hear all the noises from the motorway. Breakfast was mediocre, cold and lots of dirty plates. Many staff around but all too busy staring at each other instead of helping. Also, when we asked for some room service - unfortunately they don’t do that. On top of that we kindly asked to get our rooms cleaned, they just used to the old bedsheets and placed it back like we can’t notice that. Shampoo and shower gel never got refilled. Also, no AC in the rooms, is this a 4 star hotel. Honestly, I feel the the session management at Hilton should look into this hotel, I’m not trying to make you look bad. For future references and too keep more customers, these stuff must be fixed. Been to many Hilton hotels around the world and this was the worst. As a Hilton honors member I expect a bit more.
Bodde her 3 netter i november 2023
Svar fra Nicola den 20. nov. 2023
Dear Maruf, I'm sorry to hear that you were disappointed by your stay with us and please be reassured we take your feedback incredibly seriously. Your comments in regard to your room will be reported to the maintenance team and I would like to personally thank you for bringing your feedback to my attention.At Double Tree by Hilton we are continually working hard to improve and we sincerely appriciate your patience with housekeeping. Thank you for taking the time to review our hotel and please be assured that your observations of breakfast have been shared with the team.Kind regards,Nicola and the Team.