Calle Juan Manuel Capdevielle, 8, Puerto de Santiago, Santiago del Teide, Tenerife
Anmeldelser
8,8
Utmerket
Alle anmeldelser som vises er basert på ekte gjesteopplevelser. Kun reisende som har bestilt et opphold med oss, kan sende inn en anmeldelse. Vi verifiserer anmeldelser i henhold til retningslinjene våre og publiserer alle anmeldelser, både positive og negative.Mer informasjonÅpnes i et nytt vindu
Rangering på 10 − Utmerket. 231 av totalt 456 anmeldelser." "
10 – Utmerket
231
Rangering på 8 − Bra. 171 av totalt 456 anmeldelser." "
8 – Bra
171
Rangering på 6 − Grei. 35 av totalt 456 anmeldelser." "
6 – Grei
35
Rangering på 4 − Dårlig. 16 av totalt 456 anmeldelser." "
4 – Dårlig
16
Rangering på 2 − Forferdelig. 3 av totalt 456 anmeldelser." "
2 – Forferdelig
3
9,0/10
Renhold
9,0/10
Personale og service
8,6/10
Fasiliteter
8,8/10
Overnattingsstedets bygg og tilstand
8,6/10
Miljøvennlige løsninger
Anmeldelser
10/10 – Utmerket
Marianna
Reiste med familie og små barn, Reiste med familie
6. juli 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
vi var har 10 dager , vi var og barn veldig fornøyd med alt - kjempe god mat , stor utvalg , fint variasjon av program også, nok plas rund basengene - nok stranda stoler til alle 👍
Marianna
Bodde her 7 netter i juni 2023
Svar fra Landmar Costa Los Gigantes den 6. juli 2023
Kjære Marianna,Først og fremst vil jeg takke deg for at du tok deg tid til å skrive en så hyggelig kommentar og dele den med alle reisende.Det er en stor glede for oss å lese slike hyggelige kommentarer om tjenestene, personalet, måltidene og fasilitetene våre, som vi har lagt ned så mye arbeid og engasjement i.Du kan være sikker på at vi vil videreformidle alle kommentarene dine til de involverte avdelingene, og at de vil være svært stolte av en godt utført jobb.Vi ser frem til en ny mulighet til å ønske deg velkommen til hotellet vårt.Med vennlig hilsen,
4/10 – Dårlig
Besarta
Reiste med familie
6. mars 2023
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Besarta
Bodde her 7 netter i februar 2023
Svar fra Landmar Costa Los Gigantes den 7. mars 2023
Estmada Besarta,Thank you for choosing us as your destination.We are sorry to hear that your experience did not live up to your expectations and at the same time, that you did not tell us where you feel we need to improve. We look forward to seeing you again,Best regards,
8/10 – Bra
Sonja
Reiste med familie
12. feb. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Helt OK og som forventet
Alt i alt et OK hotell i sin klasse, fint rom, hyggelige og hjelpsomme ansatte, fint basseng. Frokost og buffet-middag helt greit. Pizzaen jeg bestilte på den s.k. "italienske restauranten" på hotellet var fullstendig uspiselig, men den ble da også strøket av regningen.
Sonja
Bodde her 7 netter i februar 2023
Svar fra Guest Experience den 12. feb. 2023
Dear Sonja,Thank you very much for your kind comments.We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation.It is always a pleasure to receive such positive feedback about the hotel and our teamWe hope and wish you to come back soon.a cordial greeting
8/10 – Bra
Jan og Oslo
22. feb. 2014
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott for barn!
Dette hotellet har alt hva barn kan ønske seg. Flotte bademuligheter, minidisco på kvelden, fin lekeplass og godt aktivitetstilbud. Litt mindre spennende for voksne, bl.a. er mattilbudet preget av at dette er "all inclusive" og vinen var av lav kvalitet. Los Gigantes har veldig lite å by på av shopping, kafeer, restauranter etc.
Jan
8/10 – Bra
Bente og Oslo, Norge
18. mars 2013
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Flott familiehotell!
Vi var en storfamilie på 12, fra 1 år til 60. Kjempegod og delikat mat. Flotte aktivitetsmuligheter. Alle storkoste seg. Et lite minus var at til middagen kunne den kjempestore buffetrestauranten hatt en litt annen belysning, den var litt ukoselig på kvelden!
Men, vi storkoste oss! En positiv overraskelse var den nydelige sandstranden nede ved sjøen, med finkornet svart sand, store bløger og vakre sorte klipper ut i havet!!
Bente
10/10 – Utmerket
Ole
14. nov. 2012
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ole
8/10 – Bra
Verifisert reisende
22. feb. 2011
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Really loved this hotel! Nice facilities, neat furnished rooms (at least, ours was!). Since outdoors area is really large, it never felt crowded.
I think, food was great, too. Variety of food in buffet was a positive surprise.
Verifisert reisende
10/10 – Utmerket
Kristen
14. mai 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Kristen
Bodde her 3 netter i mars 2024
Svar fra Guest Experience den 15. mai 2024
Dear Kristen,thank you for your excellent feedback about your stay in Landmar Costa los Gigantes.It will be a pleasure to welcoming you again very soon.regards
8/10 – Bra
Madeline
10. mai 2024
Madeline
Bodde her 6 netter i februar 2024
10/10 – Utmerket
Simon
6. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Simon
Bodde her 7 netter i mars 2024
Svar fra Guest Experience den 8. apr. 2024
Dear Simon,thank you for your excellent rating about your stay in Landmar Costa los Gigantes.We look forward to welcoming you very soon. Regards,
8/10 – Bra
Dwayne
5. apr. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dwayne
Bodde her 9 netter i mars 2024
Svar fra Landmar Costa Los Gigantes den 6. apr. 2024
Dear Dwayne,On behalf of the whole team, we would like to thank you for taking the time to give us your feedback and for the good rating you gave us. With customer satisfaction being our priority, we are pleased to know that your stay was excellent.We hope to welcome you again soon.Best regards,
6/10 – Grei
Katie
19. mars 2024
Likte: Renhold og overnattingsstedets bygg og tilstand
Katie
Bodde her 7 netter i februar 2024
Svar fra Guest Experience den 21. mars 2024
Dear Katie,We would like to express our gratitude for your kind words and for taking the time to share your impressions with us.We hope that on your next visit you will share with us the points that we need to improve in order to achieve the highest score. We hope to see you again soon.Best regards,
10/10 – Utmerket
Juozas
14. mars 2024
Likte: Renhold og personale og service
Juozas
Bodde her 3 netter i mars 2024
Svar fra Guest Experience den 16. mars 2024
dear Juozas,thank you for your rating about your recent stay in Landmar Costa los Gigantes. We look forward to welcoming you very soon. Regards
10/10 – Utmerket
Emma
Reiste med familie
27. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Emma
Bodde her 2 netter i februar 2024
Svar fra Guest Experience den 28. feb. 2024
Dear Emma,On behalf of the whole team we would like to thank you for taking the time to send us your comment through our social networks, as well as the good rating given.We look forward to welcoming you back soon.Best regards,
10/10 – Utmerket
Jade
Reiste med familie
25. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Jade
Bodde her 4 netter i februar 2024
Svar fra Guest Experience Deparment den 26. feb. 2024
Dear Jade,Thank you very much for your excellent review of your stay at Landmar Costa los Gigantes. It has been a pleasure to serve you and make your holiday unforgettable. If you wish, you can share your experience on other platforms so that all users choose our hotel and live a unique experience like yours. We look forward to welcoming you back very soon. We are waiting for you with open arms.Best regards,
10/10 – Utmerket
Eva
Reiste med familie
20. feb. 2024
We spent few days in February. The weather was amazing the hotel is faboulus. Only down point is that should have a bit more vegetarian option in restaurant.
Eva
Bodde her 4 netter i februar 2024
Svar fra Guest Experience Department den 21. feb. 2024
Dear Eva,First of all, allow us to thank you for choosing Landmar Costa los Gigantes for your holidays in Tenerife, as well as for the time you have taken to share your comments with us.There is nothing that can satisfy us more than to read that we have managed to meet every one of your expectations, since every day our team puts all its dedication so that our guests enjoy unforgettable moments with us. We will certainly pass on your kind words to our colleagues, who will be delighted to receive them.It will be a pleasure to welcome you soon at Landmar Costa los Gigantes.Best regards,
10/10 – Utmerket
Julie
Reiste med familie
15. feb. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel for families
Family friendly and heated pools. Plenty of sun beds for everyone and a warm friendly staff.
There is plenty to do for the kids and housekeeping was excellent.
I would recommend.
The only thing I would say is to have hand sanitizer around the restaurants as all inclusive buffet we need to encourage people cleaning their hands more before eating.
Julie
Bodde her 8 netter i februar 2024
Svar fra Guest Experience den 16. feb. 2024
Dear julie,We would like to express our gratitude for your kind words and having spent your time to pass us your impressions.It is very important for all the staff members of the hotel to receive positive feedback, to know that our work is being appreciated. Thank you for booking our hotel. We are really pleased to hear that you and your family had a lovely time here. We hope to see you again soon.Kind regards,
10/10 – Utmerket
Manuel
Reiste med familie og små barn
30. jan. 2024
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy familiar
Manuel
Bodde her 3 netter i januar 2024
Svar fra Gex Experience Costa Los Gigantes den 31. jan. 2024
Estimado Manuel,En nombre de todo el equipo queremos agradecerle el tiempo dedicado en hacernos llegar su reseña a través de nuestras redes sociales, así como la buena puntuación dada. Siendo la satisfacción del cliente nuestra prioridad, nos complace saber que su estancia con nosotros ha sido excelente.Esperamos poder volver a recibirle pronto.Reciba un cordial saludo,
10/10 – Utmerket
Bernarda og Rotterdam
28. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Was suer
Bernarda
Bodde her 7 netter i januar 2024
Svar fra Guest Experience den 16. mars 2024
Dear Bernarda,thank you for your rating about your stay in our hotel Landmar Costa los Gigantes. We look forward to welcoming you soon. Regards
8/10 – Bra
Verifisert reisende
18. jan. 2024
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Everything but restaurant was great
Great hotel, beautiful views and lots of things to do for kids. Very nice suites. Great value for money.
But dinner restaurant is not nice: very large, loud, crowded and not very nice ambience. Strongly suggest hotel to open up the other restaurant to reduce crowding. Also to do something with the restaurant interior and/or lighting to make it feel less like a sterile canteen.
Verifisert reisende
Bodde her 7 netter i januar 2024
Svar fra Guest Experience den 19. jan. 2024
Dear Guest,First of all we would like to thank you for taking the time to send us your comment through our social networks, as well as the good rating given.Being customer satisfaction our priority, we are pleased to know that your stay with us has been excellent, please do not doubt that we will take into account your comments and suggestions so we can continue to improve.On behalf of the whole team, we look forward to welcoming you again soon.Best regards,
8/10 – Bra
Dorian
16. jan. 2024
Dorian
Bodde her 5 netter i januar 2024
Svar fra Guest Experience den 18. jan. 2024
Dear Dorian,First of all we would like to thank you for taking the time to send us your rating through our social networks. Being customer satisfaction our priority, we are pleased to know that your stay with us has been excellent. We look forward to welcoming you again soon.Best regards,
10/10 – Utmerket
Dagmar
12. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Dagmar
Bodde her 3 netter i januar 2024
Svar fra Guest Experience den 13. jan. 2024
Dear Dagmar,thank you for your excellent rating about your stay in Landmar Costa los Gigantes. We look forward to welcoming you very soon.Regards,
8/10 – Bra
Alireza Zolghadr
Reiste med familie
7. jan. 2024
Likte ikke: Overnattingsstedets bygg og tilstand
Fabulous staff xx
Alireza Zolghadr
Bodde her 5 netter i januar 2024
Svar fra Landmar Costa Los Gigantes den 8. jan. 2024
Dear Alireza Zolghadr,Thank you very much for your kind comments.We are glad to hear that you enjoyed your stay with us and that it was a good choice for your holiday.It is always a pleasure to receive such positive feedback about the hotel and our team.We hope and look forward to your return soon.Best regards,
6/10 – Grei
Keith
Reiste med familie
6. jan. 2024
They have some issues
It’s ok needs a bit of work to bring to standards, but some facilities are not available if you book via Expedia better book direct
Keith
Bodde her 3 netter i januar 2024
Svar fra Landmar Costa Los Gigantes den 8. jan. 2024
Dear Keith,We would like to thank you for your kind words and for taking the time to share your impressions with us.It is very important for all the hotel staff to receive positive feedback to know that our work is being appreciated. Thank you for booking our hotel. We are very happy to hear that you and your family had a pleasant stay here. We hope to see you again soon.Best regards,
8/10 – Bra
Nicola Ann
4. jan. 2024
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Lovely resort, great facilities!
Nicola Ann
Bodde her 7 netter i desember 2023
Svar fra Landmar Costa Los Gigantes den 8. jan. 2024
Dear Nicola Ann,We would like to thank you for your kind words and for taking the time to share your impressions with us.It is very important for all the hotel staff to receive positive feedback to know that our work is being appreciated. Thank you for booking our hotel. We are very happy to hear that you and your family had a pleasant stay here. We hope to see you again soon.Best regards,
10/10 – Utmerket
Katharina
Reiste med familie og små barn
29. des. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolut empfehlenswert für Familien mit (kleinen) Kindern. Alles ist sauber und gepflegt, das Personal durchweg sehr freundlich und das Essen richtig gut. Es gibt auf der Anlage viel zu erleben, der Strand und einige Läden sind in ca. 10min zu Fuß zu erreichen. Einzig einen kleinen Spielbereich im Restaurant haben wir vermisst, damit wir Eltern noch in Ruhe das Buffet genießen können wenn die Kinder schon fertig sind.
Katharina
Bodde her 6 netter i februar 2023
Svar fra Landmar Costa Los Gigantes den 30. des. 2023
Liebe Katharina,Wir fühlen uns geehrt, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu Ihrem letzten Aufenthalt bei uns zu geben. So nette Worte über unsere Einrichtungen, das Essen und vor allem unser Personal zu hören, macht uns stolz und zeigt uns, dass wir in die richtige Richtung arbeiten, um die Bedürfnisse unserer Gäste zu erfüllen. Auch, dass Sie uns weiterempfehlen und sich entschlossen haben, uns wieder zu besuchen, ist für uns ein Beweis dafür, dass wir gute Arbeit geleistet haben. Nochmals vielen Dank und wir freuen uns darauf, Sie bald wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen,
10/10 – Utmerket
Pejman
Reiste med familie
29. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Maten var ok allt annnat var jättebra.
Pejman
Bodde her 7 netter i november 2023
Svar fra Landmar Costa Los Gigantes den 30. nov. 2023
Dear Pejman,Thank you for rating us with five star. We hope to welcome you back soon. Best regards,
10/10 – Utmerket
Alessandro
Reiste med partner
24. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hotel molto pulito, curato nei dettagli e personale molto gradevole e gentile. Ottima destinazione per famiglie, ma anche per coppie. A pochi passi dal mare e situato in una zona molto tranquilla. Unica attenzione: non parcheggiare la macchina nella strada principale perchè gli autisti degli autobus guidano in stile piloti di Formula 1 e ogni tanto sbattono contro le altre macchine.
Alessandro
Bodde her 7 netter i november 2023
Svar fra Gex Experience Team den 24. nov. 2023
Gentile Signore. AlessandroPrima di tutto vorremmo ringraziarla per aver trovato il tempo di inviarci il suo commento attraverso i nostri social network e per la buona valutazione data.Essendo la soddisfazione del cliente la nostra priorità, siamo lieti di sapere che il suo soggiorno presso di noi è stato eccellente.A nome di tutto il team, ci auguriamo di poterla accogliere di nuovo al più presto.Cordiali saluti,
6/10 – Grei
Dawn
Reiste med partner
16. nov. 2023
Likte: Fasiliteter
Great facilities and lovely pool but we were really disappointed by the customer service. We won’t go back!
Dawn
Bodde her 7 netter i november 2023
Svar fra Guest Experience den 16. nov. 2023
Dear Dawn,Thank you for choosing our resort for your stay and for sending us your comments.We are sorry to hear that your experience did not live up to your expectations. In order to correct the actions that were not up to your standards, we would like you to mention which aspects were not up to your expectations in terms of our customer service, as this is reflected in most of the comments as excellent. Thank you for taking the time to write your opinions and comments about your stay with us. Best regards,
8/10 – Bra
Jose Eduardo
12. nov. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Jose Eduardo
Bodde her 2 netter i november 2023
Svar fra Guest Experience Department den 13. nov. 2023
Estimado Jose Eduardo,queremos agradecer que haya dejado tan buena puntuación acerca de su reciente estancia en Landmar Costa los Gigantes.Esperamos de corazón volver a darle la bienvenida nuevamente.Saludos cordiales
8/10 – Bra
Gabrielius
5. nov. 2023
Likte: Renhold og personale og service
We booked accomodation with ocean view but did get garden view (no ocean to see)
Gabrielius
Bodde her 4 netter i oktober 2023
Svar fra Landmar Costa Los Gigantes den 6. nov. 2023
Dear Gabrielius,First of all we would like to thank you for choosing us as your holiday destination. With regard to your comment, we would like you to know that you were allocated a room which, in our system, is classified as sea view. However, it is possible that the view may be interrupted by a palm tree... However, it is still a sea view.Because of this, you could have discussed your complaint with reception or public relations and together we could have found a solution to your problem and offered you a better stay.We hope that you will still wish to visit us again, as we will be waiting for you with open arms.Best regards,
10/10 – Utmerket
Katarzyna
Reiste med familie
3. nov. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff was always very friendly and polite. Hotel looks beautiful. Kids had lot's of entertainment but I wish kids klub lasted few more hours.
The only minus - when checking out early there's no chance of getting any food (even though you're still entitled to get a meal)
Katarzyna
Bodde her 6 netter i oktober 2023
Svar fra Guest Experience den 3. nov. 2023
Dear Katarzyna,Thank you very much for your kind comments.We are glad to know that you enjoyed your stay with us and that it has been a good choice for your vacation.It is always a pleasure to receive such positive feedback about the hotel and our team.We hope and wish you to come back soon.a cordial greeting
10/10 – Utmerket
Chen
26. okt. 2023
Chen
Bodde her 7 netter i oktober 2023
Svar fra Landmar Costa Los Gigantes den 16. nov. 2023
Dear Chen,On behalf of the entire Landmar team we would like to thank you for the good rating received and for taking the time to send us your review through our social networks. We are pleased to know that your stay with us was excellent.We look forward to welcoming you back soon.Best regards,
6/10 – Grei
Toni
26. okt. 2023
Likte: Renhold og personale og service
Toni
Bodde her 4 netter i oktober 2023
Svar fra Landmar Costa Los Gigantes den 28. okt. 2023
Dear Toni, Thank you for choosing Landmar Costa los Gigantes. Thank you for rating your stay at our hotel. However, we are sorry to see that it was not entirely satisfactory. Maybe you will visit us again and we will have the opportunity to improve your impressions. Best regards
8/10 – Bra
Zoë
16. okt. 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Zoë
Bodde her 1 natt i oktober 2023
Svar fra Guest Experience den 17. okt. 2023
Dear Zoe,thank you for your good rating about your stay in Landmar Costa los Gigantes.We look forward to welcoming you very soon.Regards
10/10 – Utmerket
Leigh
Reiste med en gruppe
7. sep. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place very friendly helpful staff would stay here again 🙂
Leigh
Bodde her 1 natt i september 2023
Svar fra Landmar Costa Los Gigantes den 7. sep. 2023
Dear Mr/s Leigh,First of all we would like to thank you for taking the time to send us your comment through the social networks.Customer satisfaction is our priority so we are pleased to know that we are working in the right direction.We look forward to welcoming you back soon.Best regards,
8/10 – Bra
Marie-Laure
Reiste med familie
21. aug. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Séjour été
Agréable séjour en famille. L’hôtel est bien aménagé et malgré la forte affluence nous n’avons pas eu l’impression d’être les uns sur les autres. La formule all inclusive vaut vraiment le coup avec un buffet de bonne qualité. Animations pour les enfants. Staff agréable.
Marie-Laure
Bodde her 10 netter i august 2023
Svar fra Guest Experience den 22. aug. 2023
Chère Marie - Laure,merci beaucoup pour partager votre opinion. Nous voulons vous remercier pour vos mots gentils vers notre équipe, installations et les repas.Mots positifs comme ces, nous aident avec notre mission de continuer à travailler dur pour tous les clients.Nous espérons de souhaiter la bienvenue à vous encore une fois.Avec nos meilleurs vœux.
10/10 – Utmerket
Guillaume
Reiste med familie
15. aug. 2023
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
C’était un très bon séjour. On a adoré Brayan qui a fait des animations de très très bonne qualité. C’est le meilleur des animateurs. Les enfants et les ados ont adoré. L’hôtel est génial
Guillaume
Bodde her 5 netter i august 2023
Svar fra Landmar Costa Los Gigantes den 15. aug. 2023
Cher Guillaume,Nous voulons remercier vous pour le temps que vous avez dédié à partager votre opinion.Nous espérons vous voir bientôt dans notre hôtel.Avec nos meilleurs vœux,
8/10 – Bra
Verifisert reisende
13. aug. 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Verifisert reisende
Bodde her 8 netter i august 2023
Svar fra Landmar Costa Los Gigantes den 14. aug. 2023
Dear Anonymous,We would like to thank you for leaving such a good review about your recent stay with us.We sincerely hope to welcome you again. Best regards,
8/10 – Bra
Murugaiyan
Reiste med familie
3. aug. 2023
Likte: Renhold, personale og service og fasiliteter
Hotel was in good location and some staffs are very friendly. Where most of them refer somebody else and no clear direction from the staffs- that can be improved. Food wise first few days was very exciting then felt the most of the items are same n everyday menu. Please consider to change the variety and open up more on vegetarians option. Apart from everything was very good. Finally forget to mention about the drinks which was very basic not the good quality wines/sprits available for All-inclusive. Must be improved to gain more Customers.
Murugaiyan
Bodde her 7 netter i juli 2023
Svar fra Landmar Costa Los Gigantes den 4. aug. 2023
Dear Murugaiyan,We would like to express our gratitude for your kind words and for the time you took to share your impressions with us.It is very important for all hotel staff to receive positive feedback, to know that our work is appreciated. Thank you for booking our hotel. We are delighted to hear that you and your family had a pleasant time here. We look forward to seeing you again soon.Yours sincerely
10/10 – Utmerket
Heather
Reiste med familie og små barn, Reiste med familie
17. juli 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We spent the last several days here. Family of four with kids 12yo and 10yo. Pools are great, activities at the one pool were engaging for all ages. Drinks and snacks easily accessible. Buffets we’re good but standard variety. Snack bar wasn’t great pizza, fries, burgers. Could do with some different options there. Room was nice and clean. We hung the do not disturb sign on our door each day but it was disregarded by the housekeeping. They still came in and made beds even though we put the sign out for them not to. Balcony is good for drying pool clothes and towels. Wish they communicated the activities for the evening better. If you want quiet after 9pm then don’t bother. There was loud music played in the evenings until midnight almost as well as fireworks. So if you have small children who are trying to sleep this could be an issue. Staff was friendly and helpful. Excursion desk was helpful in booking a boat tour and it was fun! Recommend if you want somewhere to stay that’s convenient. Beach is a hike down to and worse coming back up but a beautiful place to see.
Heather
Bodde her 4 netter i juli 2023
Svar fra Landmar Costa Los Gigantes den 18. juli 2023
Dear Heather,First of all let us thank you for choosing Landmar Costa los Gigantes for your vacations in Tenerife, as well as for the time you have dedicated to share with us your comments.There is nothing that can satisfy us more than to read that we have managed to meet each of your expectations, since every day our team puts all its dedication so that our guests enjoy unforgettable moments among us. Please do not hesitate to pass on your kind words to our colleagues, who will be delighted to receive them.It will be a pleasure to welcome you soon at Landmar Costa los Gigantes.Best regards,
10/10 – Utmerket
LUCIA
Reiste med en gruppe
21. juni 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Ottima struttura a los Gigantos che è ancora senza eccessive costruzioni. Ottimo buffet panorama molto bello piscine e molto belle le camere
LUCIA
Bodde her 14 netter i juni 2023
Svar fra Guest Experience Team den 21. juni 2023
Cara Lucia, Vogliamo ringraziarla per la sua gentile commento che hai fatto sul il nostro albergo. Grazie per aver evidenziato la nostra fantastica vista sul mare. Siamo felici di sapere che avete passato un ottimo soggiorno nel nostro albergo. Speriamo di vederla presto.Cordiali saluti,
10/10 – Utmerket
jean michel
Reiste med familie
16. juni 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
jean michel
Bodde her 7 netter i juni 2023
Svar fra Landmar Costa Los Gigantes den 17. juni 2023
Dear jean michel,Thank you for giving us this high rating. We hope to see you again very soon.Best regards,
8/10 – Bra
Beatriz Covadonga
11. juni 2023
Beatriz Covadonga
Bodde her 2 netter i juni 2023
Svar fra Guest Experience den 1. juli 2023
Estimada Beatriz Covadonga,muchas gracias por otorgarnos tan buena puntuación acerca de su estancia con nosotros.Esperamos de corazón volver a darle la bienvenida. Saludos cordiales,
10/10 – Utmerket
Maciej
Reiste med familie
7. juni 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel!!
Fantastic location, beautiful ocean views. Hotel have provided everything we could ask for-very friendly staff, great animation and attractions for children, delicious food, beautiful and clean rooms. We had amazing time and hope to be back one day:)
Maciej
Bodde her 8 netter i mai 2023
Svar fra Landmar den 7. juni 2023
Dear MaciejFirst of all, let us thank you for choosing Landmar Costa los Gigantes for your vacations in Tenerife, as well as for the time you have taken to share with us your comments.There is nothing that can satisfy us more than to read that we have managed to meet each of your expectations, since every day our team puts all its dedication so that our guests enjoy unforgettable moments among us. Please do not hesitate to pass on your kind words to our colleagues, who will be delighted to receive them.It will be a pleasure to welcome you soon at Landmar Costa los Gigantes.Best regards,
10/10 – Utmerket
Verifisert reisende
Reiste med familie
29. mai 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent holiday
We visited this hotel for 7 days and we had a wonderful time. Everything was perfect for our stay and all staff go the extra distance to make sure you have a great time! We hope to come back one day…
Verifisert reisende
Bodde her 7 netter i mai 2023
Svar fra Landmar den 31. mai 2023
Dear Anonymous,We are honoured that you took the time to give us your feedback on your recent stay with us. To hear such kind words about our facilities, food and especially our staff makes us proud and shows us that we are working in the right direction to meet the needs of our guests. Also, the fact that you recommend us and have decided to visit us again shows us that we have done a good job. Thank you again and we look forward to welcoming you back soon.Best regards,
10/10 – Utmerket
Scott
11. mai 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
This was our second family stay here and we loved it (again). The quality and variety of the food was fantastic (lots of options for gluten free and vegetarian too). The hotel is lovely,
In good condition and well cared for. Very clean. The swimming pools are great and the staff helpful. The only area of improvement I would suggest is to have a greater variety of entertainment in the evening and extend the hours of the kids club (currently 11am-1pm, and 3-4pm).
Scott
Bodde her 11 netter i april 2023
Svar fra Guest Experience den 11. mai 2023
Dear Scott,First of all, allow us to thank you for choosing Landmar Costa los Gigantes for your holidays in Tenerife, as well as for the time you have taken to share your comments with us.There is nothing that can satisfy us more than to read that we have managed to meet every one of your expectations, since every day our team puts all its dedication so that our guests enjoy unforgettable moments with us. We will certainly pass on your kind words to our colleagues, who will be delighted to receive them.It will be a pleasure to welcome you soon at Landmar Costa los Gigantes.Best regards,
8/10 – Bra
Paul
Reiste med familie
6. mai 2023
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We hadden een prachtig uitzicht op de zee en een gezinskamer met genoeg ruimte voor alles. Het is mooi ruim allemaal en we hebben altijd goed kunnen zitten aan het zwembad of tijdens het eten. Voor een all in resort nog wel veel aanvullende kosten zoals de spelletjes voor kinderen binnen en drankjes die niet uit een machine komen. Parkeren van je auto is ook vrij kostbaar maar wel nodig gezien de ligging. We hebben er een hele fijne en leuke tijd gehad.
Paul
Bodde her 12 netter i april 2023
Svar fra Landmar Costa Los Gigantes den 7. mai 2023
Dear Paul, Thank you for choosing our hotel, for your wonderful rating and for sharing your recent experience. We are glad you enjoyed your stay with us. Thank you for highlighting our pool areas and our fantastic view. Our team remains at your entire disposal. We hope to welcome you back soon.Best regards,
8/10 – Bra
Amina og Casablanca
5. mai 2023
Amina
Bodde her 4 netter i april 2023
Svar fra Guest Experience den 26. mai 2023
Dear Amina,thank you for your excellent rating about your recent stay with us.We look forward to welcoming you soon.Regards
8/10 – Bra
MICHELLE
Reiste med en gruppe
4. mai 2023
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
MICHELLE
Bodde her 7 netter i april 2023
Svar fra Guest Experience den 4. mai 2023
Dear Michelle,We would like to express our gratitude for your kind words and having spent your time to pass us your impressions.It is very important for all the staff members of the hotel to receive positive feedback, to know that our work is being appreciated. Thank you for booking our hotel. We are really pleased to hear that you and your family had a lovely time here. We hope to see you again soon.Kind regards,