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Anmeldelser av Hard Rock Hotel Tenerife

5 out of 5
Hard Rock Hotel Tenerife
Avenida Adeje, 300, Adeje

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 673 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 216 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 60 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 30 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 22 av totalt 1001 anmeldelser." "

9,4/10

Renhold

9,2/10

Personale og service

9,0/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

thor

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
World Class hotel and staff
Pure world class - outstanding hotel and staff
Bodde her 2 netter i februar 2024
Svar fra Dayana Daza. Customer Care HRHT. den 12. feb. 2024
Thank you for this great review. We are really happy to know that you had a true Rock Star experience with us. Thank you for mentioning our staff, the true essence of Hard Rock Hotel Tenerife!We hope to welcome you again to our hotel.Best Regards.

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i januar 2024
Svar fra Dayana Daza. Customer Care HRHT. den 27. jan. 2024
Thank you for sharing your opinion of your stay at Hard Rock Hotel Tenerife. We hope to have the opportunity to welcome you back for a 5-star experience.Best regards.

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 7 netter i januar 2024
Svar fra Dayana Daza. Customer Care HRHT. den 24. jan. 2024
Thank you for your 5-star rating. We look forward to your next visit

4/10 – Dårlig

ton

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bad service dirty hotel it was stains in the beedsheet etc.. no upgrade everything just cost
Bodde her 5 netter i desember 2023
Svar fra Dayana Daza. Customer Care HRHT. den 19. des. 2023
Thank you for taking the time to review our hotel.We take very seriously your feedback about your stay in our hotel. It is our concern to provide the best service for all our guests.We apologize if we did not meet your expectations, and we would like you to know that the management is taking measures in order to improve the mentioned aspects.We all hope you can give us a second chance if you decide to come back.

8/10 – Bra

Verifisert reisende

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Flott sted. Høy lyd og stemming. Stor lydlekkasje mellom rommene.
Bodde her 6 netter i februar 2020
Svar fra Guillermo Cama den 7. mars 2020
Dear Rocker, Thank you for your review, see you soon at Hard Rock Hotel Tenerife. Regards

6/10 – Grei

catherine

Reiste med familie
Pga sandstormen var alle basseng på hotellet stengt. Alle utendørsområder og. Vi har bodd på dette hotellet i flere år, men det begynner å bli litt slitt.
Bodde her 1 natt i februar 2020
Svar fra Guillermo Cama den 28. feb. 2020
Kjære kunde, Takk for anmeldelsen din, vi håper å se deg snart av Hard Rock Hotel Tenerife. Med vennlig hilsen,

10/10 – Utmerket

Jon Roger

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i mars 2019
Svar fra Customer Care den 25. mars 2019
Thank you for your great review, Jon! We are very happy your stay with us rocked and we hope to have you at Hard Rock Hotel Tenerife again very soon! Best rocking regards, Regina G Customer Care HRHT

8/10 – Bra

Kenneth

Bra hotell, men stort
Et flott hotell med mange fine fasilitter. Hotellet ble litt i overkant stort og upersonlig for oss med mye folk over alt, men absolutt verdt et besøk. Gratis parkeringsassistanse som fungerte utmerket. Hyggelig personale i resepsjonen som var både behjelpelige og serviceinnstilte. Rommene er utrolig kult innredet, men til tider litt upraktiske. Ingen plass og henge hånklene inne på dusj-rommet, vann lekket ut av dysj-rommet, vaskene var utrolig kule, men vannet sprutet rett ut og ned på gulvet igjen. Jeg vil egentlig gi topscore på utseende på rommet, men som sagt så var det disse småtingen som trakk det hele litt ned. Uuuutrolig god frokost-buffèt som vi ikke kommer til å glemme med det første. Her var det MYE mat og mye variert. Et stort pluss! Litt skuffende at det ikke fantes Hard Rock Cafè på hotellet, denne måtte vi en 20min kjøretur for å finne. Bassengområdene var fine, men bassengene virket ikke oppvarmet og holder nok ikke samme standard som familiehotellene når det kommer til renslighet. Veldig praktisk med egne private dusjrom som en kan benytte seg av etter at en har sjekket ut fra rommet. Alt i alt er dette er hotell jeg veldig gjerne kan anbefale til andre.
Bodde her 1 natt i august 2018
Svar fra C.Méndez - Customer Care den 4. sep. 2018
Hi Kenneth, Thank you very much for reviewing Hard Rock Hotel Tenerife. Best rockin' regards, C.Méndez Customer Care

10/10 – Utmerket

Gillian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fantastic stay — wonderful facilities and excellent staff
Bodde her 4 netter i mai 2024
Svar fra Omar D den 21. mai 2024
Dear Gillian,Thank you very much for your kind review, we are looking forward to meeting you again here soon!Kind regards

10/10 – Utmerket

Stephen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed at the Hard Rock Hotel for the first time in May. Absolutely stunning resort and the staff go above and beyond to make your stay a memorable one. Highly recommended.
Bodde her 7 netter i mai 2024
Svar fra Omar D den 21. mai 2024
Dear Stephen, Thank you for your amazing review! We are looking forward to meeting you again soon!

10/10 – Utmerket

mark og Bristol

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Felt like a hard rock should
Bodde her 5 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. mai 2024
Thank you very much for your 5-star review, we are glad to read that you have had an amazing stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.

10/10 – Utmerket

William

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The music. Plenty of room and lots of sun beds. Also the food was excellent. 👍👍
Bodde her 7 netter i mai 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. mai 2024
Thank you very much for your 5-star review, we are glad to read that you have had an amazing stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.

8/10 – Bra

Torsten Urs

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr schöne Zimmer. Mehrere Pools mit gutem Service, gutes Gym, frühstück ist super, das Essen abends (Buffet) bzw Essen in den hauseigenen Restaurants ist ok, aber eigentlich das Geld nicht wert.
Bodde her 6 netter i april 2024
Svar fra Omar D den 13. mai 2024
Dear Torsten, Thank you for your review, we are looking forward to meeting you here soon.

10/10 – Utmerket

Lydia

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great experience, different pool areas to choose from and all the staff are really lovely and helpful
Bodde her 7 netter i april 2024
Svar fra Omar D den 5. mai 2024
Hi Lydia!Thank you for you lovely review!We are looking forward to seeing you again soon!

10/10 – Utmerket

Jonathan Richard

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent. Easy to get reservations and make additional bookings / amendments. Jessi in the rock shop was superb!!!
Bodde her 5 netter i april 2024
Svar fra Omar D den 4. mai 2024
Dear Jonathan, Thank you for your lovely review! We are looking forward to meeting you here soon

8/10 – Bra

Chiara

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stanze pulite. Ristoranti buoni. Colazione ottima
Bodde her 5 netter i april 2024
Svar fra Omar D den 2. mai 2024
Dear Chiara, Thank you for your review! See you soon at Hard Rock Hotel Tenerife

6/10 – Grei

magdalena

Reiste med familie, Reiste med en gruppe
Likte: Renhold og personale og service
All-inclusive what a joke Make sure read all the fine prints
Bodde her 6 netter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 29. apr. 2024
Dear magdalena,Thank you for sharing your feedback with us. We apologize if our all-inclusive package did not meet your expectations. We appreciate your insights and will consider them for future improvements. We hope you will consider staying with us again in the future.Best regards.

10/10 – Utmerket

Sarah

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sometimes the music is too loud 😉 by the pool which slightly spoils the peace - I wonder if there can be an hour a day with peaceful, quieter music. My only serious complaint is the huge amounts of air freshener that seems to be pumped out in many areas. Is that necessary by the sea? Fresh air smells are better.
Bodde her 7 netter i april 2024
Svar fra Omar D den 28. apr. 2024
Hi Sarah!Thank you for your feedback and we are happy to see you have had a lovely stay here, we take notes of your feedback in regards to the freshener, when we refill the scents it may be stronger than regular!

10/10 – Utmerket

Phyllis

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel!
Bodde her 5 netter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 25. apr. 2024
Dear Phyllis,Thank you for your review, we are happy to know that you had a memorable stay with us. Looking forward to welcoming you again at Hard Rock Hotel Tenerife! Best Regards.

8/10 – Bra

Carmen Milady og Bronx

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The food from the buffet could’ve been better.
Bodde her 3 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 23. apr. 2024
Thank you for your review, we are happy to know that overall, you have enjoyed your stay with us. We apologize for the mentioned aspects; they have been shared with the management to be addressed.Looking forward to welcoming you again at Hard Rock Hotel Tenerife.Best Regards.

10/10 – Utmerket

Sören og Langen

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Das Hard Rock Hotel liegt direkt am Meer, ist eine sehr schöne Hotelanlage und die Zimmer sind auch sehr groß, modern und schön. Das Buffet war sehr gut, auch morgens gab es ein reichhaltiges Frühstück mit allem was man sich vorstellen kann. Wir hatten einen sehr schönen Aufenthalt, nur zu empfehlen.
Bodde her 5 netter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 22. apr. 2024
Vielen Dank für diese fantastische Bewertung und dafür, dass Sie uns ausgewählt haben, um Ihren Urlaub auf Teneriffa zu genießen. Wir hoffen, dass dies der erste von vielen Besuchen war, wir hoffen, Sie bald zu sehen!Grüße.

8/10 – Bra

Susanne

Reiste med familie og små barn, Reiste med familie
Es ist ein schönes Hotel, leider kann man in der gesamten Hotelanlage mit dem Kinderwagen oder Rollstuhl schlecht fahren. Man muss immer den Fahrstuhl nutzen, was zu längeren Wegen führt. Außerdem stehen die Sonnenliegen sehr eng zusammen. Das Essen ist sehr gut.
Bodde her 5 netter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 21. apr. 2024
Vielen Dank für Ihre Bewertung, wir freuen uns zu wissen, dass Sie Ihren Aufenthalt bei uns genossen haben.Wir freuen uns darauf, Sie wieder im Hard Rock Hotel Teneriffa begrüßen zu dürfen!Mit freundlichen Grüßen,

8/10 – Bra

Jasmeet

Bodde her 7 netter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 10. mai 2024
Dear Jasmeet, Thank you for your rating. We hope to welcome you back at Hard Rock Hotel Tenerife for a 5-star experience. Kindest regards.

2/10 – Forferdelig

Madhuja

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We were unaware we had VIP access right from check- in which felt rushed, confusing and uninformative about the services the hotel actually had to offer. Didn’t want to keep relying on the app. Food and staff made the hotel!
Bodde her 7 netter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 18. apr. 2024
Thank you for taking the time to share your feedback. We are sorry to hear that your experience did not live up to your expectations, as well as any inconvenience you may have experienced, guest feedback is crucial to continue to improve our services and facilities and enhance our future guest experiences. We hope to have the opportunity to welcome you back for a 5-star experience.Kindest Regards.

10/10 – Utmerket

Steven Patrick

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Hard Rock Hotel lived up to its reputation, friendly staff, good food, excellent room. Nothing was too much trouble. Arrival was trouble free and the guy, sorry forgot his name, was one of the best I have come across, so friendly and helpful. We where given an upgrade to a suite, thank you. As we where early we parked our bags and grabbed a coffee in the Constant Grind and chilled. Will certainly be looking to stay in other Hard Rock Hotels on our future trips.
Bodde her 4 netter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 14. apr. 2024
Dear Steven, Thank you very much for your kind words and for taking the time to share your experience at Hard Rock Hotel. We are thrilled to hear that you found our hotel beautiful and that our staff members made your stay enjoyable. Providing exceptional service and creating memorable experiences for our guests is always our top priority. We hope to welcome you back soon.Kindest regards.

10/10 – Utmerket

Reza

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel, clean, friendly staff, excellent food and good amenities. Excellent kids club and a good range of heated pools for children and adults.
Bodde her 8 netter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 10. apr. 2024
Dear Reza, Thank you for your 5-stars review. We are glad to know that you have really enjoyed our facilities and service. We hope to welcome you back soon for another memorable experience. Kindest regards.

10/10 – Utmerket

Jonathan

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
War richtig toll Hard Rock immer wieder
Bodde her 11 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 9. apr. 2024
Vielen Dank für Ihre 5-Sterne-Bewertung, wir freuen uns zu lesen, dass Sie einen fantastischen Aufenthalt bei uns hatten!Wir hoffen, Sie bald wieder im Hard Rock Hotel Tenerife zu sehen.Mit freundlichen Grüßen.

6/10 – Grei

James Edward

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
The hotel is situated in Playa Paraiso its a very quiet village with only a few restaurants. We hired a car luckily we had free parking included with Expedia. The rooms were large however had no privacy given the open bathroom. Cleaning was hit and miss sometimes good other times bad. Carpets everywhere needed a good Hoover. There was a good choice of food at breakfast however it was so busy, you couldn’t even hear yourself talk. Towels were often threadbare in both the room and the pool at which you could only get one towel in exchange for a card given at checkin. The teen club was only open until 7pm, far too early and the football pitch had a hole that was a trip hazard. The entertainment was sporadic at best. This hotel is at most a 4 star.
Bodde her 7 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 9. apr. 2024
Thank you for your review, we would like to apologize if your experience did not live up to your expectations, and thank you for your comments, each of them will be addressed by our team to improve our services. We hope this experience will not deter you from visiting again, as we will be glad to show you the real 5-star stay that we always aim to deliver.Kindest regards.

6/10 – Grei

Christopher

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
It was very good BUT we had to wait until after 3pm and I had to go up to ask again even though they said they would call / email me neither happened. I also got offered nothing for my Expedia gold (highest level) status although this seems to be a theme when I book anywhere with my status….i really have had nothing for being gold….
Bodde her 1 natt i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 14. apr. 2024
Dear Christopher, Thank you for sharing your feedback about your experience at Hard Rock Hotel Tenerife, your comments are vital to improve our facilities and services. We regret that your experience was not completely satisfactory and hope that you will visit us again in the near future to provide you with the great service and experience that our hotel offers.Best regards,

10/10 – Utmerket

Karen

Reiste med familie
Likte: Fasiliteter og overnattingsstedets bygg og tilstand
Love the Hard Rock. Great music 🎵 and a great vibe. We ate in the sushi and itialian restaurant. We also used the 11 am bus to Las Américas. Antonio at the beach club was super and introduced me to grapefruit slice in a glass of rose ! Bravo ! Roca Negra nearby is also worthy of a visit. Plenty of supermarkets and shops and a nice promenade walk north. Everything you need is here but it’s also a short cab to other areas.
Bodde her 6 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 9. apr. 2024
Dear Karen, Thank you very much for your kind words and for taking the time to share your experience at Hard Rock Hotel. We are thrilled to hear that you found our hotel beautiful and that our staff members made your stay enjoyable. Providing exceptional service and creating memorable experiences for our guests is always our top priority. We hope to welcome you back soon.Kindest regards.

8/10 – Bra

Jason

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely hotel with friendly staff. Clean with good rooms. The hotel has a good atmosphere with music playing. Food was also good.
Bodde her 2 netter i april 2024
Svar fra Dayana Daza. Customer Care HRHT. den 9. apr. 2024
Dear Jason, Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.

2/10 – Forferdelig

Rukshana

Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Bodde her 3 netter i februar 2024
Svar fra Dayana Daza. Customer Care HRHT. den 25. apr. 2024
Dear Rukshana, Thank you for taking the time to share your feedback regarding your recent stay at our hotel. At Hard Rock, we strive to deliver unparalleled service to all our valued guests, and we are disappointed to know that you were unhappy with your experience. Please do not hesitate to contact us directly and share with us the inconveniences you experienced during your stay that led to giving us this rating? As it is through your feedback that we can improve our services and set the bar for delivering authentic experiences.We hope to have the opportunity to welcome you back for a 5-star experience.Kindest Regards.

10/10 – Utmerket

Julie og Glasgow

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel with great facilities
Bodde her 7 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 4. apr. 2024
Dear Julie, Thank you very much for your 5-star review, we are glad to read that you have had an amazing stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.

8/10 – Bra

Manish Shankar

Likte: Renhold og overnattingsstedets bygg og tilstand
The hotel looks great and the rooms are clean and very comfortable however ridiculous all inclusive does not mean all inclusive i.e. cannot order food from bar area between 1pm-3pm and certain items which you would expect to get are extras e.g cornetto ice cream and cranberry juice. Staff are excellent and friendly however hotel seems to be extremely understaffed so at certain times it can take ages to order at the bars. My kids loved the the kids and teens club and spent much of the day here
Bodde her 6 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 4. apr. 2024
Dear Manish, Thank you for your review, we are happy to know that overall, you have enjoyed your stay with us. We apologize for the mentioned aspects; they have been shared with the management to be addressed.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.

10/10 – Utmerket

Chi How

Likte: Fasiliteter
Everything is good apart from the food
Bodde her 5 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 4. apr. 2024
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.

10/10 – Utmerket

Eugene

Bodde her 6 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 14. apr. 2024
Thank you for sharing your great rating. We look forward to welcoming you back soon for another 5-star experience.Kindest regards,

8/10 – Bra

Roshna Mavji

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The breakfast was very good Facilities great Very clean Only odd thing is that the sinks are open in the room Not much to do near to the hotel. Would recommend getting the 471 bus and going to Los Christianos
Bodde her 4 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 29. mars 2024
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards,

10/10 – Utmerket

Eann Sutherland

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent hotel with extremely friendly staff. Would highly recommend.
Bodde her 4 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 29. mars 2024
Thank you very much for your 5-star review, we are glad to read that you have had an amazing stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.

10/10 – Utmerket

Lana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
amazing experience
Bodde her 6 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 24. mars 2024
Thank you very much for your 5-star review, we are glad to read that you have had an amazing stay with us!We hope to see you again at Hard Rock Hotel Tenerife.Kindest Regards.

8/10 – Bra

Claire

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a very enjoyable stay. The only thing that was annoying was when the evening entertainment was on, parents let there children run round and round the stage,which was very disacting. I feel there maybe should be a polite notice asking them to respect others and the entertainer.
Bodde her 7 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. mars 2024
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.

10/10 – Utmerket

Alberto

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. mars 2024
Muchas gracias por su valoración de 5 estrellas.Esperamos tenerles de vuelta pronto. Saludos Rockeros

10/10 – Utmerket

Paul Warren

Bodde her 8 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. mars 2024
Thank you for your 5-star rating. We look forward to your next visit Kindest regards.

10/10 – Utmerket

Mandy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
An sich ein schönes Hotel. Sehr groß und dementsprechend wuselig. Die Zimmer sind sehr schön gestaltet. Mit der Reinigung ließ ein bisschen zu wünschen übrig. Das Hotel is aber sehr sauber. Das Personal ist sehr freundlich. Nicht gefallen hat uns die extreme Lautstärke in der Lobby beim Check In. Man musste sich gegenseitig fast anschreien und hat die meisten Dinge der Emfangsdame nicht verstanden weil es so laut war. Weiterhin fanden wir die Tischzuweisung beim Frühstück überhaupt nicht gut. Obwohl sehr viele Tische am Morgen noch frei waren, konnte man sich nicht hinsetzen wo man wollte. Das Personal war auch auf gar nicht mehr freundlich wenn man woanders sitzen wollte. Vielleicht finden das ja aber manche Leute gut. Alles in allem würde ich das Hotel auf jeden Fall empfehlen.
Bodde her 5 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. mars 2024
Vielen Dank für ihre super Bewertung und Vielen Dank für Ihre freundlichen Worte, das ist die beste Motivation für uns!Wir werden weiterhin sehr hart arbeiten, um unseren Gästen den bestmöglichen Service zu bieten und Wir hoffen, wir freuen uns, Sie bald wieder bei Hard Rock Hotel Tenerife begrüßen zu dürfen!Mit Grüssen.

10/10 – Utmerket

Joanne

Bodde her 4 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 4. apr. 2024
Dear Joanne, Thank you for your 5-star rating. We look forward to your next visit.

10/10 – Utmerket

Ryan Bradley og Kernersville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent Experience.
Bodde her 4 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 17. mars 2024
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards.

8/10 – Bra

Ashley Leon

Reiste med partner
Likte: Renhold, personale og service og fasiliteter
Great service and staff will be back again
Bodde her 4 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 13. mars 2024
Thank you for your review, we are happy to know that you have enjoyed your stay with us.Looking forward to welcoming you again at Hard Rock Hotel Tenerife!Best Regards,

10/10 – Utmerket

Bernd

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 13. mars 2024
Thank you for your 5-star rating. We look forward to your next visit Kindest regards.

10/10 – Utmerket

Marc

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Empfehlung!
Bodde her 7 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 13. mars 2024
Vielen Dank für Ihre 5-Sterne-Bewertung, wir sind froh zu lesen, dass Sie einen tollen Aufenthalt bei uns hatten!Wir hoffen, Sie im Hard Rock Hotel Teneriffa wiederzusehen.Mit freundlichen Grüßen.

6/10 – Grei

Andreas

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Es ist abends sehr laut, Party und Lifemusik. Wenn man die Zimmer auf der falschen Seite hat, muss man da durch, ob man will oder nicht. Auschecken geht bis 12 Uhr, ab 11 waren unsere Zimmerkeys deaktiviert , was ärgerlich ist, wenn man noch am Pool war … die Musik ist grundsätzlich überall zu laut
Bodde her 4 netter i mars 2024
Svar fra Dayana Daza. Customer Care HRHT. den 13. mars 2024
Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihr Feedback zu geben. Es tut uns leid zu hören, dass Ihre Erfahrung nicht Ihren Erwartungen entsprach, sowie alle Unannehmlichkeiten, die Sie erlebt haben können, Gäste-Feedback ist entscheidend, um weiterhin unsere Dienstleistungen und Einrichtungen zu verbessern und unsere zukünftigen Gäste Erfahrungen zu verbessern.Wir hoffen, dass wir Sie bei einem 5-Sterne-Erlebnis wieder begrüßen dürfen.Mit freundlichen Grüßen.

10/10 – Utmerket

Virginia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
El lugar perfecto para desconectar y relajarse.
Bodde her 7 netter i februar 2024
Svar fra Dayana Daza. Customer Care HRHT. den 7. mars 2024
Muchas gracias por su magnífico comentario, fue un auténtico placer tenerle como huésped y le agradecemos que comparta su buena experiencia en el hotel.No dude en volver a visitarnos, estaremos encantados de recibirles de nuevo en Hard Rock Hotel Tenerife.Saludos.