8 utendørsbassenger, bassengparasoller og solsenger

Anmeldelser av Mövenpick Dead Sea Jordan

5 out of 5
Mövenpick Dead Sea Jordan
Dead Sea Road, PO Box 815538, Sweimeh, Amman

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 479 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 278 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 115 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 72 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 58 av totalt 1002 anmeldelser." "

8,6/10

Renhold

8,2/10

Personale og service

8,6/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Kjetil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Really good hotel by the Dead Sea
If you want to stay at a resort by the Dead Sea, this is a very good choice. Free access to the sea, mud and showers right next to the beach. I only stayed one night, but wanted to stay longer. This is a big resort with many facilities. Transportation by golfcart is available. Several large pools, and dedicated infinity pool for adults. My room had ocean view, but I could barely see it from the balcony. Free parking on the gated premises. Despite my Hotels.com Gold status, I did not get early check-in nor late check-out. Quiet area, as there is nothing in the vicinity except other resorts. Good breakfast, although a little limited options. The dinner buffet was nice.
Bodde her 1 natt i juli 2023
Svar fra Bayan Titi den 26. juli 2023
Dear Kjetil,Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a review. We are glad to know that you have enjoyed your stay with us. We also appreciated your comments, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side, we will definitely do our best to make your next stay even more enjoyable and memorable.Kind Regards, Ibrahim KhallilHotel Manager

10/10 – Utmerket

Ramzi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i mars 2021
Svar fra Twaissi den 28. mars 2021
Dear Ramzi, Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future. Kind regards, Abedrabo Twaissi Cluster General Manager

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Expensive
Expensive hotel, limited food varaity in breakfirst and Dinner compare to other two hotels I lived in same area
Bodde her 3 netter i desember 2019
Svar fra Twaissi den 3. jan. 2020
Dear Valued Guest, Thank you for choosing our property for your recent stay. I am so glad to read you enjoyed your experience with us, but I am so sorry you felt the value of your stay was not in line with the price. We regularly review our pricing to make sure that we're competitive with other hotels in the area while offering the best value for our guests. We'd love to welcome you back to visit us again! Warm regards, Abedrabo Twaissi Cluster General Manager

8/10 – Bra

Wilhelm Andre

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2019
Svar fra Twaissi den 27. nov. 2019
Dear Wilhelm, Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future. Kind regards, Abedrabo Twaissi Cluster General Manager

10/10 – Utmerket

Boye Sveen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ren nytelse og luksusfra a til å
Superhotel for å se Dødehavet,og ikke minst prøve å bade i det. Garantert 5 stjerner.
Bodde her 2 netter i oktober 2019
Svar fra Twaissi den 15. okt. 2019
Dear Boye, Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future. Kind regards, Abedrabo Twaissi Cluster General Manager

8/10 – Bra

Verifisert reisende

Likte: Overnattingsstedets bygg og tilstand og romkomfort
Good
Overall an ok hotell, but lacking in some areas. Service in the main restaurant is really unorganized. If you go early there are way too many waiters that have nothing else to do than pace back and forth doing nothing and if you go during peak hours they are clearly understaffed and service is incredibly slow. Sometimes there are 5 different people asking you if you want coffee in a timespan of 5 minutes, and sometimes there's no one offering you coffee and you have to go get it yourself after 10 minutes. Housekeeping was ok, but they almost always forgot to refill something whether it was soap, toilet paper or towels. The property itself is beautiful with all the gardens and the traditional arabic village feeling. There are quite long distances between the rooms and the dead sea with a lot of stairs (we counted 135 steps) and steep hills so be prepared to walk for 10 minutes in the heat or wait for a golf cart to take you. The rooms were very comfortable.
Bodde her 10 netter i juli 2019
Svar fra Twaissi den 24. juli 2019
Dear Valued Guest, Thank you so much for choosing to spend your vacation at Mövenpick Resort & Spa Dead Sea and for leaving us a positive review. We are glad to know that you have enjoyed your stay with us. We also appreciated your comments, We strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side, we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Abedrabo Twaissi Cluster General Manager

10/10 – Utmerket

Verifisert reisende

Fantastisk hotell rett ved Dødehavet! Alt du trenger finner du inne på resorten, selv om det er litt stive priser på både mat og drikke hvis du ikke har all inclusive. De ansatte er utrolig serviceminded og hjelper deg med det du trenger. Fint sted både for badeferie og opplevelsesferie!
Bodde her 3 netter i november 2018
Svar fra Twaissi den 22. nov. 2018
Dear Valued Guest, Thank you for taking the time to review our property. We are happy to hear how much you enjoyed your stay with us and that you took home some unforgettable memories. It gives me great pleasure to know that our team worked hard to ensure that you had a wonderful experience. I am thrilled to share your compliments with them. We hope to welcome you back the next time you are in the Dead Sea. Warm regards, Abedrabo Twaissi Cluster General Manager

10/10 – Utmerket

Kristin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt opphold, kan anbefales
Hotellet var meget bra, hyggelige mennesker. Mange god muligheter til aktivitet eller bare ro of fred. Zara Spa anbefales med tilhørende herlig bassenger
Bodde her 2 netter i juni 2018
Svar fra Abedrabo Twaissi den 20. juni 2018
Dear Kristin, Thank you for taking the time to post your kind feedback . We are delighted to know that you have enjoyed your stay with us; the hotel facilities and services provided met your satisfaction and exceeded your expectation. We hope to have the pleasure of welcoming you back in the not too distant future assuring you already in advance of our utmost care and attention to your comfort. Best regards, Abedrabo Twaissi Cluster General Manager

8/10 – Bra

Berit

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nydelig hotell ved Dødehavet
Jeg var utsatt for en skade rett før oppholdet, var dårlig bevegelig og derfor avhengig av praktisk hjelp. Det var ikke alltid lett å få. Det var gode rutiner, men liten fleksibilitet.
Svar fra General Manager den 23. nov. 2016
Kjære gjest unnskyldninger for ulempene mott med i vårt hotell Vi håper Å Velkommen du Tilbake Snart for en bedre erfaring Med vennlig hilsen Abedrabo Twaissi

4/10 – Dårlig

ellef

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
En natt er nok!
Fantastisk opplevelse å ligge og flyte i Dødehavet. Og det er det eneste som er fantastisk med Mövenpick Resort. Dårlig service, skitne rom, dyrt etc.
Svar fra General Manager den 31. okt. 2016
kjære takk vil bli gitt kommentarer til tilbakemelding til ansvarlig Håper å se deg snart daglig leder Abedrabo Twaissi

10/10 – Utmerket

Tone og Drammen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic hotel
Lovely. Everything was perfect
Svar fra The Management den 22. aug. 2015
Dear Valued Guest, I refer to your posting on Hotels.com, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Thanking you for your continued patronage, I remain, With kind regards and best wishes.

10/10 – Utmerket

Helén og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Som å bo i en fantastisk landsby, anbefales :)
Et av de beste hotellene jeg noensinne har vært på, drar gjerne tilbake hit! :) Vi bestilte et standard dobbeltrom for 2 personer, og skrev i bestillingen at vi ønsket å enten bo nær boblebadet eller bassenget. Vi ble ved ankomst oppgradert til deluxe rom med fri minibar, hage i første etasje rett ved boblebadet og veldig kort avstand til nærmeste basseng uten ekstra kostnad (be om kode siden det er et privatbasseng) så vi var superfornøyd med dette. Har hørt om flere som har bedt om oppgradering og fått det så det er absolutt verdt å prøve. Rommet vårt var nummer T05. Rommene er veldig fine og sjarmerende, rolig område, sengen er god. Eneste minus er dobbeldyne, men virker som de har det på flere dyre hoteller i Jordan så dette kan man sikkert gi beskjed om hvis man ønsker å endre på. Området er helt fantastisk nydelig og det er kort vei ned til dødehavet og flere bassenger. På kvelden er det magedans show gratis. Restaurantene på området er forholdsvis dyre dessverre, men frokosten var inkludert for oss og det var et kjempeutvalg for alle smaker - både varm og kald mat. Vi ba om sen check-out siste dagen så vi kunne kose oss litt ekstra og det fikk vi, bare positivt å si om servicen på dette hotellet :)
Svar fra The Management den 15. aug. 2015
Dear Valued Guest, I refer to your posting on Hotels.com, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. It was of great pleasure welcoming you to our hotel. We are extremely pleased to receive such thorough feedback and to read that you have enjoyed your time in our resort and that positive memories remain with you referring to our food, the resort’s design and our facilities. With regards to the pricing of our various services, I would like to inform you that when conducting a recent price survey among resorts of similar standing in the country/region, we found that our services are competitively priced accordingly. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Yours sincerely,

10/10 – Utmerket

Amy og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Herlig hotell
Hotellet er supert! Vi fikk rom Z111, og hadde havutsikt med stor balkong uten innsyn! Gedigen frokostbuffet. Vi betalte 25 jordanske dinarer for tilgang til Spa anlegget! Vel verdt pengene! Fantastisk område og super service fra alle ansatte! Vi kommer gjerne igjen :)
Svar fra The Management den 20. sep. 2014
Dear Valued Guest, I refer to your posting on Hotels.com, regarding your recent stay with us at the Mövenpick Resort & Spa Dead Sea. It was of great pleasure welcoming you to our hotel. We are extremely pleased to receive such thorough feedback and to read that you have enjoyed your time in our resort and that positive memories remain with you referring to our food, the spa and our facilities. The team and I are looking forward to have the pleasure of welcoming you back to the Mövenpick Resort & Spa Dead Sea in the hopefully not too distant future and we assure you already in advance of our best care and attention to your comfort. Yours sincerely,

8/10 – Bra

Salman og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
bra hotel for alle
Alt var veldig bra...men lit for dyrt mat og spa,veldig mye fluer på strand derfor man kan ikke lige ruli på sol
Svar fra Abedrabo Twaissi den 10. nov. 2015
Thank you for your review Salman. We hope to have the opportunity of welcoming you back in the future. Warm regards, Abedrabo Twaissi General manager

8/10 – Bra

Peter

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastisk, men DYRT!
Hotellet ligger fantastisk til ved Dødehavet. Området er nydelig opparbeidet. Rommene er store og fine, men senga var hard og gynget noe voldsomt bare en snur seg. Badet var fint, og det var gratis dødehavsprodukter. Gratis minibar med brus og chips hver dag. Glimrende frokostbuffet. Flotte basseng. Det finnes også tennisbane, basketbane (med skjev kurv), badminton-bane og fotballmål. Gratis treningsrom. Men, de har strenge krav om at en må bruke joggesko når en f.eks. spiller badminton. Idiotisk og altfor varmt når det er 35 grader C i skyggen. On the downside; det finnes ingenting rundt hotellet. Ingen butikker eller restauranter. Hotellet vil ikke bestille taxi til deg, du må bruke svindyre Hertz-leiebiler. Restaurantene på området er svindyre, og de krever 17% i tillegg til prisene (som allerede er 4-5 ganger høyere enn inne i Amman). I tillegg savnet jeg lokal mat. Det gikk mest i pizza, hamburger, biff o.l. Det er IKKE slik mat en reiser til Jordan for å spise. Opplevelsen av å bade i Dødehavet er top notch. Det samme er servicen på hotellet. Alt i alt vil jeg absolutt anbefale dette hotellet, men kom med leiebil. Da kan du sjøl kjøre ut for å spise, handle osv.
Svar fra twaissi den 26. des. 2015
Dear Valued Guest, Thank you for taking the time to post your kind feedback . We are delighted to know that you have enjoyed your stay with us and the services and facilities provided exceeded your expectation. Hoping to have the pleasure of welcoming you again. Best regards, Abedrabo Twaissi General Manager

10/10 – Utmerket

Issam

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice staff.. definitely I will be back again
Bodde her 2 netter i mai 2024
Svar fra Rawan Fakhouri den 8. mai 2024
Dear IssamThank you for taking the time to share your feedback on.As your comments are an invaluable source to review our performance and achieve excellent service to our valued guests. Hopping to have the pleasure of welcoming you back to Movenpick Resort and Spa Dead Sea.Kind Regards,Rawan FakhouriGuest Relation Manager

2/10 – Forferdelig

Akenia

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Malgrado la situazione poco sicura, non ci hanno permesso di cancellare la prenotazione.
Bodde her 1 natt i april 2024
Svar fra Rawan Fakhouri den 3. mai 2024
Dear Akenia,I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mövenpick, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Rawan Fakhouri Guest Relation Manager

10/10 – Utmerket

Kristian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Wunderschöne und weitläufige Anlage am Ufer des Toten Meeres, die bezüglich Ausstattung und Lage keine Wünsche offen lässt
Bodde her 3 netter i april 2024
Svar fra Rawan Fakhouri den 29. apr. 2024
Dear Kristian,Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on. We are happy to receive your feedback and know that you had an enjoyable stay with us. We are looking forward to welcoming you back in your next trip to the Dead Sea. Best Regards, Rawan Fakhouri Guest Relation Manager

6/10 – Grei

Scott

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had high hopes for this hotel after staying at the Movenpik at Petra. Unfortunately the hotel was taken over by a wedding and much of the facilities were made only available to the wedding guests.
Bodde her 1 natt i april 2024
Svar fra Rawan Fakhouri den 28. apr. 2024
Dear Scott,Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on Expedia.Please accept our apologies for any inconvenience you may have experienced. We are committed to providing our guests with the highest quality services and facilities.Looking forward to welcoming you back in your next trip to the Dead Sea.Best Regards,Rawan FakhouriGuest Relation Manager

10/10 – Utmerket

Lori

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing! Highly recommend! So many pools, great beach, carts to drive you around the property and the breakfast buffet is amazing!!!!
Bodde her 1 natt i april 2024
Svar fra Rawan Fakhouri den 24. apr. 2024
Dear Lori,Thank you for sharing your amazing experience following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea. Best Regards Rawan Fakhouri Guest Relation Manager

10/10 – Utmerket

khaled

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It’s is one of my favorite hotels in the Dead Sea, i am staying here every year! Although at the beginning there was a problem with the check in ( Expedia didn’t send our booking) but they were really nice and did their best to accommodate us.
Bodde her 1 natt i april 2024
Svar fra Rawan Fakhouri den 17. apr. 2024
Dear Khaled,Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

10/10 – Utmerket

Vhinoodj

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Een leuke locatie aan de dode zee en perfect om de rondreis door Jordanië af te sluiten met 8 zwembaden. Uitgebreid ontbijt en een goede sfeer.
Bodde her 2 netter i april 2024
Svar fra Rawan Fakhouri den 10. apr. 2024
Dear Vhinoodj Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Rawan FakhouriGuest Relation Manager

10/10 – Utmerket

Christine og Fairfax

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its absolutely beautiful and worth the splurge for a Dead Sea experience. They have it set up reallt nicely. Many pools. They had a kids pool as well.
Bodde her 1 natt i mars 2024
Svar fra Rawan Fakhouri den 1. apr. 2024
Dear Christine,Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests. Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards, Rawan Fakhouri Guest Relation Manager

10/10 – Utmerket

Robert

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
.
Bodde her 2 netter i mars 2024
Svar fra Rawan Fakhouri den 20. mars 2024
Dear RobertThank you for sharing your amazing experience following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.Best RegardsRawan FakhouriGuest Relation Manager

10/10 – Utmerket

Randa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff is amazing
Bodde her 1 natt i mars 2024
Svar fra Rawan Fakhouri den 13. mars 2024
Dear Randa Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on.We are happy to receive your feedback and know that you had an enjoyable stay with us.We are looking forward to welcoming you back in your next trip to the Dead Sea.Best Regards,Rawan FakhouriGuest Relation Manager

10/10 – Utmerket

ISSAM

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful place, excellent service.
Bodde her 1 natt i februar 2024
Svar fra Rawan Fakhouri den 28. feb. 2024
Dear ISSAMAllow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Rawan FakhouriGuest Relation Manager

10/10 – Utmerket

Rand

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Rawan Fakhouri den 23. feb. 2024
Dear Rand Thank you for your excellent review and we are very happy to note that you really enjoyed your stay with us ,We would all be delighted to welcome you back to the Movenpick Resort and Spa Dead Sea in the near future.Kind Regards, Rawan FakhouriGuest Relation Manager

10/10 – Utmerket

CHIAHUI

Bodde her 1 natt i februar 2024
Svar fra Rawan Fakhouri den 20. feb. 2024
Dear CHIAHUI Thank you for your excellent review and we are very happy to note that you really enjoyed your stay with us ,We would all be delighted to welcome you back to the Movenpick Resort and Spa Dead Sea in the near future.Kind Regards, Rawan FakhouriGuest Relation Manager

6/10 – Grei

Charles

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful rooms.
Bodde her 2 netter i februar 2024
Svar fra Rawan Fakhouri den 6. feb. 2024
Dear Charles,Thank you for sharing your feedback following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.We hope to have you back with us very soon!We look forward to welcoming you back for another memorable stay.Best RegardsRawan FakhouriGuest Relation Manager

10/10 – Utmerket

Matthew

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful
Bodde her 1 natt i februar 2024
Svar fra Rawan Fakhouri den 3. feb. 2024
Dear Matthew,Thank you for sharing your amazing experience following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.We look forward to welcoming you back for another memorable stay.Best RegardsRawan FakhouriGuest Relation Manager

2/10 – Forferdelig

IMAD

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is nice but the security people in the hotel are terrible and aggressive and their security system is very primitive as if you are going into police station in a third world country they don’t have any common sense. And if you invite a guest into the lobby you have to pay an entry fee to see your guest. I have never seen this anywhere in the world so primitive. It used to be one of my favorite facilities, but not anymore.
Bodde her 1 natt i januar 2024
Svar fra Rawan Fakhouri den 9. jan. 2024
Dear Imad, Thank you for taking the time to share your feedback with us. We appreciate your words regarding to the property. Thank you for taking the time to share your feedback with us. We appreciate your loyalty as a former favorite guest and are genuinely egret to learn about your recent experience with our security team.We acknowledge that the demeanor of our security may not have met your expectations, and we appreciate your feedback on this matter. Our team operates with the utmost priority on the safety and wellbeing of our guests, especially considering the current circumstances. While we maintain strict entry procedures, we regret any inconvenience caused by what may have seemed like an overly assertive approach. Our security team is dedicated to maintaining a safe environment for all guests, adhering to strict entry procedures. We regret any inconvenience you may have experienced and understand that individual reactions can influence the perception of our security measures.Regarding the entry fee, please note that our resort follows a standard procedure of charging entry fees for all visitors to ensure the safety and enjoyment of our guests. We understand this may have caused inconvenience, and we appreciate your understanding of our policy. Additionally, please be advised that we are unable to monitor guests to ensure they do not use the facilities without paying the entry fee.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back, providing an improved and more satisfying experience.Best Regards, Rawan FakhouriGuest Relation Manager

10/10 – Utmerket

Viet

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great resort! Sadly we came during rainy season, but there were many restaurants and it was fun to explore!
Svar fra Rawan Fakhouri den 9. jan. 2024
Dear Viet,Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future.Kind regards,Rawan FakhouriGuest Relation Manager

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
Had a great night stay in this hotel. Staff were friendly and helpful and the resort is really nice. We were in the main building but the lodges further away looked really nice too. The pools were very nice and the access to the dead see the obvious main plus. We also had a very good breakfast in the hotel and a meal in the grill restaurant in the evening. Shame we only had one night! Would stay again if in Jordan.
Bodde her 1 natt i desember 2023
Svar fra Rawan Fakhouri den 6. jan. 2024
Dear Anonymous, Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future.Kind regards,Rawan FakhouriGuest Relation Manager

10/10 – Utmerket

Nancy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The heated pools, diverse restaurants, and attentive staff, like Odeh from housekeeping, contribute to a positive experience. It's wonderful when a hotel's team goes the extra mile to make guests feel welcome and comfortable.
Bodde her 3 netter i desember 2023
Svar fra Rawan Fakhouri den 6. jan. 2024
Dear Nancy,Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future.Kind regards,Rawan FakhouriGuest Relation Manager

10/10 – Utmerket

Dharma

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Great location very friendly staff. Thank you for upgrading us in appreciation of our Platinum statys. Lovely resort
Bodde her 1 natt i desember 2023
Svar fra Rawan Fakhouri den 6. jan. 2024
Dear Dharma,Thank you very much for staying with us at Mövenpick Resort & Spa Dead sea. We sincerely hope that you gained many beautiful memories during the time you spent here and that you will return to us again to have some new ones. It would be our pleasure if you chose us again in the future.Kind regards,Rawan FakhouriGuest Relation Manager

10/10 – Utmerket

Rachel

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I received a free upgrade and the views were amazing!! The Grill has the best food.
Bodde her 3 netter i desember 2023
Svar fra Rawan Fakhouri den 1. jan. 2024
Dear Rachel,Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on Expedia. We are happy to receive your feedback and know that you had an enjoyable stay with us.We are looking forward to welcoming you back in your next trip to the Dead Sea. Best Regards,Rawan Fakhouri Guest Relation Manager

10/10 – Utmerket

O O

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Rawan Fakhouri den 30. des. 2023
Dear O O, We very much appreciate your comments regarding your stay at the Mövenpick Dead Sea Jordan. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rawan FakhouriGuest Relation Manager

10/10 – Utmerket

lin

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
這間飯店的櫃檯的笑容滿分,辦理入住給我們提早非常感謝,我們可以有非常充裕的時間在飯店享受這裡的氛圍,剛好是聖誕平安夜,飯店準備了非常豐盛的晚餐,佈置的非常用心精緻, 讓我們度過一個非常棒的聖誕夜, 前往死海的漂浮體驗,也有良好的設施,有咖啡色的浴巾,漂浮後還能馬上有淋浴的水, 也有死海泥可以體驗, 接送的接駁車工作人員,還很貼心停在最好的角度的幫我們拍照, 讓我們感受到非常溫馨的感覺, 建議大家來這裡渡假
Bodde her 1 natt i desember 2023
Svar fra Rawan Fakhouri den 27. des. 2023
Dear Lin,Permit me to thank you for choosing Movenpick Resort and Spa Dead Sea as a destination to stay and for sharing your rating on Expedia.We are happy to receive your feedback and know that you had an enjoyable stay with us.We are looking forward to welcoming you back in your next trip to the Dead SeaBest RegardsRawan FakhouriGuest Relation Manager

4/10 – Dårlig

Samy

Reiste med partner
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og fasiliteter
The architecture of hotel is beautiful with nice green park and beach. In spite of the fact that the hotel was empty they gave us lousy room classified as superior that smelled of cigarettes. Lunch at the beach was pitiful like a fast food or worse. At 12:05 noon they called us to remind about check out as if they could not wait to kick us out.
Bodde her 1 natt i desember 2023
Svar fra Rawan Fakhouri den 17. des. 2023
Dear SamyWe would like to take the opportunity to thank you for sharing your experience at the Movenpick Resort & Spa Dead Sea. We are truly sorry to read that your experience was not a perfect one.We are very happy to read that you liked the beauty of our architecture, green park, and beach. and that you took home some unforgettable memories.Concerning our rooms, it is true that we have many different room types and categories. Different views, different locations, different sizes, …. etc. Depending on the reservation our guests are allotted the room accordingly. Please accept our apologies that my colleagues at the front desk did not ask you during the check in process whether you prefer a smoking room or not, and I hope that you liked and satisfied with the upgraded room to premium pool view .Unfortunately, from your review, we were unable to understand exactly how your lunch did not completely manage to reach your satisfaction. I would have been truly helpful to have more detail.We would also like to apologize if our call to enquire about your check-out time caused you any inconvenience or did not achieve the right tone. Only when the room is assigned for check-in the same day, or even specifically requested by another guest, is it very important that our housekeeping team receive enough time for cleaning, lest we receive complaints for long waiting times at check-in. Please allow us to apologize again for any inconvenience caused. Should you in future decide to give us another chance, we shall certainly do all within our power to ensure your stay will be no less than perfect and make up for the previous experience.Best RegardsRawan FakhouriGuest Relation Manager

10/10 – Utmerket

Hassan

Likte: Renhold
Bodde her 1 natt i desember 2023
Svar fra Rawan Fakhouri den 12. des. 2023
Dear HassanThank you for your excellent review and we are very happy to note that you really enjoyed your stay with us ,We would all be delighted to welcome you back to the Movenpick Resort and Spa Dead Sea .Best regardsRawan FakhouriGuest Relation Manager

10/10 – Utmerket

Clare

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
On driving into the property we were suddenly in a different world. It felt very safe and was a very relaxing atmosphere. We were lucky enough to get a free room upgrade and it was lovely! Great breakfast, lots of choice.
Bodde her 1 natt i november 2023
Svar fra Rawan Fakhouri den 29. nov. 2023
Dear ClareThank you for sharing your amazing experience following your recent stay at our hotel. We were happy to have the opportunity to host and pamper you throughout your stay and we are very pleased to learn that we were able to exceed your expectations and that you could fully enjoy and relax here at the shores of the Dead Sea.We hope to have you back with us very soon!Kind regards, Alec De WieuwGeneral Manager

10/10 – Utmerket

nader

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very clean and the workers are very friendly
Bodde her 3 netter i november 2023
Svar fra Rawan Fakhouri den 24. nov. 2023
Dear naderAllow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

10/10 – Utmerket

KILANI

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
tout était parfait chambres piscines acces a la plage buffet rien n est laisse au hasard tres beau séjour
Bodde her 1 natt i oktober 2023
Svar fra Rawan Fakhouri den 20. nov. 2023
Dear KILANI Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

6/10 – Grei

Darren

Likte: Renhold og romkomfort
Bodde her 2 netter i november 2023
Svar fra Rawan Fakhouri den 20. nov. 2023
Dear Darrenwe would like to take the opportunity to thank you for sharing your experience at the Movenpick Resort & Spa Dead Sea. We are truly sorry to read that your experience was not a perfect one.Unfortunately, from your review, we were unable to understand exactly how your stay did not completely manage to reach your satisfaction. I would have been truly helpful to have more detail.… Should you decide to visit us again, please do let us know and we shall do all the needed to meet your expectations and provide you with a wonderful stay.Kind regards,Alec De WieuwGeneral Manager

10/10 – Utmerket

Paul

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The Resort is regarded as the best resort spa in the Middle East, and after experiencing its beauty and service one can only agree. The resort planning and architectural detail is inspired, serving to add a cultural overlay to the resort programme - all woven together with great thoughtfulness. We will definitely return!
Bodde her 1 natt i november 2023
Svar fra Rawan Fakhouri den 16. nov. 2023
Dear Paul Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

6/10 – Grei

Emilia

Reiste med familie og små barn
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Can be improved. The room is a bit rundown and the bathroom/toilet is smelly too. The corridor outside is always wet. The mug in my room was broken, how come the housekeeping doesnt check prior? So stingy with drinking bottle too, only 1 provided in the room and the extra will be chargeable. Also the Grill restaurant didn’t provide room charging- insist to pay using card or cash, very inconvenient and strange! Please improve! Thanks
Bodde her 1 natt i oktober 2023
Svar fra Bayan Titi den 23. okt. 2023
Dear Emilia, Thank you for choosing Movenpick Resort & Spa Dead Sea and for taking the time to provide feedback about your experience.We would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.We thank you for sharing your feedback which has been shared with the team to make the necessary changesBest Regards,Alec De WieuwGeneral Manager

10/10 – Utmerket

Fraja

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing resort hotel, it has everything you could possible want/need here, we are just sad we couldn't stay longer. The dining options are amazing, the food we had during the whole stay from breakfast through to dinner was simply delicious. There was sooo much choice for breakfast and I can't recommend Chopstick and The Grill enough. Love that there is an adults-only breakfast room and pool too.
Bodde her 2 netter i oktober 2023
Svar fra Bayan Titi den 23. okt. 2023
Dear Fraja,Allow me to thank you for choosing Mövenpick Resort & Spa Dead Sea as a destination to stay and for sharing your feedback, we strongly believe that each guest's feedback contributes to our improvement and permanent development. That's why we are always delighted to hear back from our guests.Our entire team is looking forward to welcoming you again in Mövenpick Resort & Spa Dead Sea and from our side we will definitely do our best to make your next stay even more enjoyable and memorable. Kind regards,Alec De WieuwGeneral Manager

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
死海をパーフェクトに楽しむには最高の場所
死海を楽しむにはプライベートビーチがあるホテルがよい。 こちらのホテルはビーチまでのアクセスもよく、施設も素晴らしいので思いっきり楽しめました! 
Bodde her 1 natt i september 2023
Svar fra Ibrahim Khallil Hotel Manager den 5. okt. 2023
Dear Anonymous,Thank you for your thorough and lively review and for recommending our hotel to other travelers. I appreciate your positive feedback about our hotel. We do take pride in catering to our guest’s needs the best way we can.We look forward to having you again as a guest in our hotel.Kind Regards,Ibrahim Khallil Hotel Manager

4/10 – Dårlig

Maria

Reiste med familie
Likte: Renhold og romkomfort
Muy bonito lugar pero No servia el baño teniamos que echarle agua con un bote
Bodde her 1 natt i september 2023
Svar fra Ibrahim Khallil Hotel Manager den 5. okt. 2023
Dear Maria ,Thank you very much for your recent stay and thank you for taking your time to provide us with some candid feedback. It was with regret to read that you left the Dead Sea with mixed feelings. Guest satisfaction will always remain to be our priority. The entire team is constantly striving to create for every guest a memorable experience. Please accept our apologies, if your recent stay was less than exceptional. Thorough cleaning is an absolute must for Mövenpick and we follow very strict protocols to guarantee satisfying results regarding hygiene and Cleanliness in our hotels, for future occasions we strongly encourage you to contact our reception in the event of finding any area of uncleanliness, this will give us an opportunity to bring your remarks to the attention of our housekeeping management.We hope that we will have the precious opportunity to welcome you back in the near future. Yours sincerely,Ibrahim Khallil Hotel Manager

10/10 – Utmerket

Patrick

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2023
Svar fra Ibrahim Khallil Hotel Manager den 5. okt. 2023
Dear PatrickThank you for sharing your rewarding feedback with us. Reading your review is truly encouraging, not only for me, but for the entire team. I am genuinely pleased that you had a delightful stay, appreciating not only the opulent elements of our property but also our team.Thank you once again for your feedback and we hope that we will have the opportunity to serve you again.Best Regards,Ibrahim Khallil Hotel Manager