Suite – executive | Sengetøy av topp kvalitet, senger med Select Comfort-madrass og minibar
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Anmeldelser av Tanoa Plaza Suva

3.5 out of 5
Tanoa Plaza Suva
Cnr Gordon & Malcolm Street, P.O. Box 112, Suva

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 105 av totalt 279 anmeldelser." "
Rangering på 8 − Bra. 88 av totalt 279 anmeldelser." "
Rangering på 6 − Grei. 49 av totalt 279 anmeldelser." "
Rangering på 4 − Dårlig. 20 av totalt 279 anmeldelser." "
Rangering på 2 − Forferdelig. 17 av totalt 279 anmeldelser." "

8,2/10

Renhold

8,4/10

Personale og service

8,4/10

Fasiliteter

7,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Justin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff, a very nice hotel even though under construction. Will definitely be staring again when in Suva.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Roslyn

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We enjoyed our 2 night stay. Will definitely be back
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Stephen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra Reservation Team den 26. mars 2024
Thank you for your feedback.

8/10 – Bra

Roylendra

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra Reservation Team den 26. mars 2024
Thank you for your feedback

6/10 – Grei

Deborah

Reiste med familie
The food was limited and not that good. Early morning cockroaches in the room when you turn the light on. Staff were amazing. Tried their best curry was the worst. Room cleaners made the beds excellent. Pool very exposed
Bodde her 2 netter i februar 2024
Svar fra Reservation Team den 26. mars 2024
Bula Vinaka Deborah,Thank you for your feedback and our sincerest apologies for the experience. We have taken the measures in terms of cleanliness and hygiene. For food we are just serving our signature dishes, however we can always customize your request and we have raised your concerns with our Kitchen Team. If you do plan to visit us again, please do let us know as we would love to give you the best experience that you deserve.

10/10 – Utmerket

Marina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Awesomeness in Suva!
Air conditioner vents needed a clean, but overall excellent condition, service and stay. We’ll definitely be back again to stay!
Bodde her 1 natt i februar 2024
Svar fra Reservation Team den 15. feb. 2024
Bula Vinaka,Thank you for your feedback and please be rest assured that this will be rectified.

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service og romkomfort
Almost there
Attention to detail were lacking in the cleanliness of the room I stayed in. Saying that, the hotel staff were outstanding with their service.
Bodde her 1 natt i januar 2024
Svar fra Reservation Team den 15. feb. 2024
Bula Vinaka,Thank you for your feedback and for recognizing our people in terms of service, it is really appreciated.Please be rest-assured that your feedback will be addressed and we look forward to having you with us again.

6/10 – Grei

Warsha

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
The stay at tanoe was alright i wouldnt say perfect. The only person that was doing anything was deepika. Room conditions were alright. Cleaning staff did a good job. One experience to share while dining for lunch a unknown person walked in wishing us happy new year and was selling products. That right there is unacceptable as we never know who or what that person can be accapable of. Staff and security allowed this to happen. Security needs to alert one particular person was seen on their phone and werent paying attention as who comes and goes. Breakfast was alright just need to lay attention when to remove old food or open packets away. We were charged for services that we didnt get. We ordered a drink and it was not available but we got charged we retified it with deepika and she made the correct adjustments. Also they need to update their room service menu as they did not have half of the things that was listed. Which is misleading to its guest.Overall it was an okay experience
Bodde her 3 netter i januar 2024

10/10 – Utmerket

Rakesh

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean environment exceptional staff great place
Bodde her 3 netter i januar 2024
Svar fra Reservation Team den 20. jan. 2024
Thank you for your feedback.

10/10 – Utmerket

Atelaite

Amazing
Bodde her 3 netter i desember 2023
Svar fra Reservation Team den 20. jan. 2024
Thank you for feedback.

2/10 – Forferdelig

Farisha

Likte ikke: Renhold
Bodde her 2 netter i desember 2023
Svar fra Reservations Team den 1. jan. 2024
Thank you for feedback Farisha.

6/10 – Grei

ANISH

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
I was not allowed to check-in early and leave my bags by one staff member but when checkin at 3pm, I was told I could have checked in early and dropped bags but I was denied that opportunity. There is apparently different levels of training of staff. Suggest full training of staff. Breakfast was bit off. It was confusing as there was no note or message that we can order from kitchen like eggs etc. i didnt feel free to order anything as it was controlled heavily by staff. We have to order via staff member and not directly with chef. Rooms were renovated and was amazingly clean and nice.
Bodde her 1 natt i desember 2023
Svar fra Reservations Team den 1. jan. 2024
Bula Vinaka Anish,Thank you for your great feedback and we are truly sorry about the lack of communication from our Team that has caused you a lot of inconvenience. We assure you that this will be looked into and rectified at the earliest.Again, we are so sorry and wishing you a Happy New Year.

10/10 – Utmerket

Krishan

Bodde her 3 netter i desember 2023
Svar fra Reservations Team den 1. jan. 2024
Bula Krishan,Thank you for the awesome review & rating.We look foward to having you again with us.

10/10 – Utmerket

Sandra

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The staff were very kind friendly helpful and accommodating towards us. I like the room and the breakfast is delicious with the variety of options for us. I started with a salad first..Def a must visit. Vinaka Tanoa✌️🙏
Bodde her 1 natt i november 2023
Svar fra Reservations Team den 14. nov. 2023
Bula Vinaka Sandra,Thank you for your lovely feedback! We are looking forward to seeing you again.

8/10 – Bra

Jennifer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Recommend this hotel
I recommend this hotel. Easy walk into Suva central. Reception workers were so helpful. They found out the bus timetable and the cost for us They always greeted us with a smile and sorted out the taxi on our departure. Room clean and comfy. Buffet breakfast was delicious and dinner was good and at a reasonable price
Bodde her 3 netter i november 2023
Svar fra Reservations Team den 14. nov. 2023
Bula Vinaka Jennifer,Thank you for your wonderful feedback and we are so glad that you enjoyed your stay with us. We look forward to having you back.

8/10 – Bra

Susan

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were friendly and helpful Didn't like today's omelet was not done properly Did tell the staff Otherwise everything else was good
Bodde her 3 netter i oktober 2023
Svar fra Reservation Team den 16. nov. 2023
Bula Vinaka Susan,Thank you for your feedback and so sorry about the omelet, we have raised the concern with our Team and we hope to see you again.

2/10 – Forferdelig

Ashik

Bodde her 1 natt i oktober 2023
Svar fra Reservations Team den 10. nov. 2023
Thank you for your feedback.

10/10 – Utmerket

Robert

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent and friendly staff
Bodde her 12 netter i september 2023
Svar fra Reservation Team den 16. nov. 2023
Vinaka Robert for your lovely feedback. We hope to see you again.

2/10 – Forferdelig

Wayne

Forretningsreisende
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Very disappointed
Bodde her 3 netter i september 2023
Svar fra Reservation Team den 16. nov. 2023
Bula Vinaka Wayne,We apologize for the delay in response and we would like to know more about your experience so we can improve our service. Please feel free to email us on plazares@tanoahotels.com.

10/10 – Utmerket

Akariva

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent customer service and the rooms are very clean.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Jagendar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Mr and Mrs Singh
Very clean hotel staff is very friendly we love ❤️ to stay when we are in Suva.
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Veronica

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very happy with our stay here
The staff here are so friendly and welcoming. Our room was as pictured online so no disappointment there, and the bathroom is pretty cool! Happy Hour in the bar is about 3.5 hours long with some pretty sharp specials, which we availed ourselves of. The bed, shower and free wifi were all spot-on (3 of my top criteria) and overall I'd highly recommend this hotel, and would stay there again.
Bodde her 1 natt i juli 2023
Svar fra Reservations Team den 14. aug. 2023
Bula Vinaka Veronica,Thank you for your lovely feedback and we are glad that you enjoyed your stay.

8/10 – Bra

Keyshuana

Forretningsreisende, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean hotel with modern fresh rooms. Friendly staff. No complimentary water bottles as most hotels provide.
Bodde her 3 netter i juli 2023
Svar fra Reservations Team den 14. aug. 2023
Bula Vinaka Keyshuana,Thank you for your feedback. Please let us know next time you are in Tanoa, we can provide you with water bottles.

8/10 – Bra

D

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place
Was great rooms are clean and modern, The staff are great, close to town. Recommended.
Bodde her 4 netter i juli 2023
Svar fra Reservations Team den 14. aug. 2023
Thank you so much for your lovely feedback.

8/10 – Bra

jaegeol

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Reservations Team den 14. aug. 2023
Thank you for your feedback.

8/10 – Bra

Mitsuhiro

Bodde her 6 netter i juli 2023
Svar fra Reservations Team den 14. aug. 2023
Thank you for your feedback.

10/10 – Utmerket

Sojung

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I love breakfast of Tanoa plaza. Fresh vegetables are my favorite here.
Bodde her 6 netter i juni 2023
Svar fra Reservation Team den 4. juli 2023
Thank you Sojung for your lovely feedback.

8/10 – Bra

Brenda

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The Fijian staff was amazing genuinely so very helpful and nice. Precious staff.
Bodde her 10 netter i mai 2023
Svar fra Reservation Team den 4. juli 2023
Vinaka Brenda for choosing us and for your lovely feedback.

8/10 – Bra

Verifisert reisende

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice stay
The hotel was nice and the staff was friendly.
Bodde her 3 netter i april 2023
Svar fra Mere den 10. mai 2023
Thankyou so much for your feedback.

2/10 – Forferdelig

Diana

Reiste med partner
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Limited breakfast choices and coffee is yukky Laundry charges are overly pricey Bad air con...at 18 degrees cool temperature, we were boiling and sweating and when advised front desk,. They just apologized for the service :(
Bodde her 2 netter i mai 2023
Svar fra Mere den 10. mai 2023
Thankyou Diana for your feedback & highlighting the areas of concern during your stay. We will ensure to work on improvements required. Thankyou again

8/10 – Bra

Mitsuhiro

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2023
Svar fra Reservations Team den 30. mai 2023
Thank you for your rating Mitsuhiro.

8/10 – Bra

Tammie

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was large and staff was amazing. Only issue we had was the aircon was no cold enough for us
Bodde her 2 netter i april 2023
Svar fra Mere den 10. mai 2023
Thankyou Tammie for your feedback, we are expecting new ac units in July, that will certainly improve your guest's experience.

10/10 – Utmerket

meena

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Very clean and close to town Free breakfast was great
Bodde her 4 netter i april 2023
Svar fra Reservations Team den 25. apr. 2023
Bula Meena,Thank you for your feedback and we hope to see you soon.

10/10 – Utmerket

Lorima

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Cleanliness and friendly staff
Bodde her 2 netter i april 2023
Svar fra Reservations Team den 10. apr. 2023
Bula Vinaka Lorima,Thank you for your review.Looking forward to seeing you again.

10/10 – Utmerket

Amir

Bodde her 2 netter i februar 2023
Svar fra Reservations Team den 10. apr. 2023
Thank you for your feedback.

10/10 – Utmerket

Diana

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
staff friendly clean room and good service didn't like the awkward setting of the bathroom
Bodde her 2 netter i mars 2023
Svar fra Reservations Team den 8. mars 2023
Bula Vinaka Diana,Thank you for your feedback.

10/10 – Utmerket

Vishal og Auckland

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location and catering. Customer service was beyond expectations.
Bodde her 7 netter i februar 2023
Svar fra Reservations Team den 6. mars 2023
Bula Vinaka Vishal,Thank you for your wonderful feedback.Vinaka,

10/10 – Utmerket

Neil

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Tanoa Plaza is in a great location for walking access to parks and amenities in Suva
Bodde her 2 netter i februar 2023
Svar fra Reservations Team den 6. mars 2023
Bula Vinaka Neil,Thank you for your feedback.

10/10 – Utmerket

Sumeet

Bodde her 3 netter i januar 2023
Svar fra Reservations Team den 6. mars 2023
Thank you for your feedback Sumeet

2/10 – Forferdelig

Nadia

Reiste med partner
Likte: Personale og service og overnattingsstedets bygg og tilstand
Très bruyant, chambre face à l'assenceur, certaines personnes se sont ammusés à taper à la porte entre 3h du matin et 9h. Impossible de se reposer.
Svar fra Reservations Team den 24. feb. 2023
Bula Vinaka Nadia,We apologize for the experience. We promise to make it better on your next stay.

4/10 – Dårlig

S og Coquitlam

Reiste med familie
Likte: Renhold og personale og service
AC system is pretty bad … Stayed here 10days Replaced the unit 3times still not good It’s 31 outside you come in to cool but get even hotter !!!!!
Svar fra Reservations Team den 24. feb. 2023
Bula Vinaka,Thank you for your feedback and we do apologize for your experience. We are working towards improving our AC units.

10/10 – Utmerket

Asipeli

Bodde her 2 netter i januar 2023
Svar fra Reservations Team den 24. feb. 2023
Thank you

10/10 – Utmerket

Makereta

Bodde her 3 netter i desember 2022
Svar fra Reservations Team den 24. feb. 2023
Vinaka Makereta for the rating :)

10/10 – Utmerket

'Moses

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The modern look of the room is great. I did not appreciate how expensive laundry services are. How load the ac unit is when turned on.
Svar fra Reservations Team den 24. feb. 2023
Bula Vinaka Moses,Thank you for your feedback. Please note that we outsource our laundry services as we don't have ours in house due to space issues. Please also note that we are working towards a better AC system.

10/10 – Utmerket

Veenay og Auckland

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Well -laced close to city centre snd walking distance to all places. Room well designed and price includes excellent choice for breakfast. Comfortable bed

10/10 – Utmerket

Usha

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i november 2022

10/10 – Utmerket

Ravinesh og Federal Way

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location in the middle of the city with easy and quick access to the city/shops. The check in perfect, receptionist Emily or Emele went out of her way and helped us with the bags up amd even gave us late check out which was nice. Thank you
Bodde her 1 natt i november 2022
Svar fra Reservations Team den 16. nov. 2022
Bula Vinaka Ravinesh,Thank you for your lovely feedback and will definitely share this with Emele and the Team.See you again.

6/10 – Grei

Leena

Reiste med partner
Likte: Personale og service
Nice place to stay friendly and helpful staff great breakfast menu rooms were reasonable. The wifi free for a day then you pay wasnt impressed about that but overall good place to stay and would stay here again
Bodde her 5 netter i november 2022
Svar fra Reservations Team den 16. nov. 2022
Bula Vinaka Leena,Thank you for your lovely feedback and our sincere apologies on the WIFI part. We will get your WIFI upgraded on your next stay.

10/10 – Utmerket

aneez

Forretningsreisende
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Its a beautiful and comfortable hotel
Bodde her 1 natt i oktober 2022
Svar fra Reservations Team den 26. okt. 2022
Bula Vinaka Aneez,Thank you for your lovely feedback.We hope to see you again.

10/10 – Utmerket

Melina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Can't fault at all. Brilliant service
Bodde her 2 netter i oktober 2022
Svar fra TPH den 24. okt. 2022
Thank you Melina for your wonderful feedback, really appreciated and will share your feedback with the Team.