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Anmeldelser av Grand Hotel Des Iles Borromees

5 out of 5
Grand Hotel Des Iles Borromees
Corso Umberto I, 67, Stresa, VB

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 740 av totalt 1002 anmeldelser." "
Rangering på 8 − Bra. 197 av totalt 1002 anmeldelser." "
Rangering på 6 − Grei. 45 av totalt 1002 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 1002 anmeldelser." "
Rangering på 2 − Forferdelig. 6 av totalt 1002 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Jarle

Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Verifisert reisende

Forretningsreisende, Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i september 2021

2/10 – Forferdelig

Jan Kåre

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fem stjerners hotell og pris, en stjernes rom.
Dette var det verste hotellrommet vi har hatt. Fem stjerners hotell, en stjernes rom. Det var knøttlite, fuktig, slitt og skittent, spindelvev i krokene. Måtte få en stor ovn inn i rommet, ikke plass å bevege seg. I tillegg var det mye støy. Ansvarlig for renhold ble tilkalt og vi ble lovet et mye bedre rom påfølgende natt. De ville absolutt gjøre noe spesielt for oss som var i en slik trist situasjon. Vi betalte mer enn NOK 3 000,- pr natt. Dette løftet ble ikke holdt. Trist, men sant. Hotellet var "slitent".
Bodde her 2 netter i september 2019

10/10 – Utmerket

Stein Vidar

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i mai 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

10/10 – Utmerket

Haldor og Bergen

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Beautiful and good service
Very nice hotel, we were very satisfied (got a pretty good price too). Service very good, except at pool, where people had to wait around while the poolboy had a swim (walked around in just shorts, not exactely 5 star service, more like 1 star). Bed was a bit hard for my taste, but I guess thats a matter of taste. Location nice at the shores of Lake Maggiore, about 1h drive from Milan.

10/10 – Utmerket

O og Alta, Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert hotell
Som å bo i et maleri Eneste negative jeg har å si var at bassenget var stengt i sept

10/10 – Utmerket

Philip Myron

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our suite, the staff, and the hotel facilities were all first-rate
Bodde her 6 netter i mai 2024

6/10 – Grei

Tamara

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very uncomfortable pillows and matress
Bodde her 2 netter i mai 2024

10/10 – Utmerket

joel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exquisite hotel, prime location. Excellent staff.
Bodde her 4 netter i mai 2024

10/10 – Utmerket

David og Alameda

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Old world charm, the rooms are frumpy, not modern, but that's not a negative. The views of the lake are amazing, it is right across the street. Great location and food.
Bodde her 3 netter i mai 2024

10/10 – Utmerket

Steven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful property and exceptional service. Paulo is a fantastic head waiter! The food was exquisite also.
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Wilson

Staying in this hotel was a luxurious experience
Bodde her 5 netter i april 2024

10/10 – Utmerket

Jeff

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
A truly grand hotel, in excellent condition, staffed by efficient and friendly people who are so kind and helpful. This hotel is a stand-out for us, having visited several countries. Worth a trip. The physical location on Lago Maggiore is almost too beautiful to truly take in! Spectacular!
Bodde her 3 netter i april 2024

10/10 – Utmerket

steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous breakfast
Bodde her 1 natt i april 2024

10/10 – Utmerket

Georgina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous hotel from a bygone era
Bodde her 2 netter i april 2024

10/10 – Utmerket

Bonnie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a beautiful well kept property. The breakfast was amazing. The service was amazing. Even a towel check in the evenings. Everything was wonderful.
Bodde her 2 netter i april 2024

10/10 – Utmerket

Gabriela

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024

8/10 – Bra

Ali AL-

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Excellent facility particularly the spa which is spacious and well equipped Staff are polite but lack warmth
Bodde her 7 netter i mars 2024

10/10 – Utmerket

DIDIER

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastique...
Hôtel fantastique à tout point de vue. Depuis la réception jusqu'au Spa que je recommande vivement. Vraiment la grande classe, nous avons passé une St Valentin magnifique.
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Giovanni

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

10/10 – Utmerket

emre

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
it was like a museum.the only thing is,it can be difficult to heat the rooms in cold days..
Bodde her 2 netter i november 2023

10/10 – Utmerket

Warren

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Incredible hotel
Bodde her 3 netter i november 2023

10/10 – Utmerket

Fabio

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bellissima Spa
Bodde her 1 natt i november 2023

10/10 – Utmerket

Brigitte

Beatiful
Bodde her 2 netter i november 2023

10/10 – Utmerket

Amy

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

laura

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i oktober 2023

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
A true five star experience
A truly 5-star experience. The hotel staff is exceptional, with the ability to make you feel welcome whether this is your first time visitor or a returning guest. We found that the best thing to do was to go with the flow of the place and let it delight us, and it was worth it. A few pointers to other guests. The rooms are lovely and spacious, if a bit overwhelmingly baroque. The building is old but well-maintained. Exquisite. At times it feels like you’re in a museum. It’s worth upgrading to a lake view room. If you want a break from the baroque, head over to the spa which is modern as it gets. The indoor and outdoor pools are lovely, the views are stunning. The complimentary spa offer is perfect but if you want to experience the treatments go ahead. We found some of them a little bit gimmicky but pleasant (we tried the Pathway to Heaven, a 2-hour couple’s experience which in hindsight was not the best thing to do but it was ok). All in all, we met several other guests who keep returning to the hotel time and again, over many years. We can see why, and we ourselves are booking a return trip for next year.
The emperor-sized bed
The bathroom
A dresser in the room
A little seating area between the bed and the balcony with the view
Bodde her 7 netter i oktober 2023

10/10 – Utmerket

michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Roxanne

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Magnificent hotel and property. There is so much to do all within walking distance.
Bodde her 3 netter i september 2023

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i oktober 2023

10/10 – Utmerket

Alan

Bodde her 2 netter i oktober 2023

2/10 – Forferdelig

Iryna

Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Renhold, personale og service og romkomfort
Bed bug bites!!!!
Be careful **** multiple bites, still healing a week after trip. Spoke with other guests who informed us that it was bed bugs as they had an issue as well and saw them in bed. Check in was problematic as they didn’t seem to have the room on booking. Did not seem to be well run hotel. Very old clientele. Thought we might have gone to an assisted living facility by accident. Staff service in breakfast area was almost nonexistent. Could not get hot water for tea. Staff busy cleaning tables, but not serving clients. Could not remember to bring milk, or eggs or anything else requested. Happened each day. Requested boiled eggs before leaving to airport to eat later and upon going to eat them later found they were barely cooked and runny. Overall not what you expect. They have a view (depending on the room), they have an old hotel, but this is not 5 stars.
Bodde her 2 netter i september 2023
Svar fra G.Luigi Mariani - Manager den 7. okt. 2023
The review is completely false and slanderous.Truth is that guest booked for ONE person but were TWO people.In this case the rate is different (see rates in Expedia).Guest was not happy to pay and was very aggressive. I personally checked the guests out, they did not report any kind of bugs, (as a matter of fact nobody reported bed bugs).The review is obviousely a petty revenge for an ill perceive grievance claimed by the customer.

10/10 – Utmerket

Damaris

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Muy bien ubicado y excelente spa
Bodde her 2 netter i oktober 2023

8/10 – Bra

Doron

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super séjour. Bel hôtel et spa
Hitel très bien. Le spa est extraordinaire avec sauna, hammam et de très belles installations. Un must. Le restaurant du soir est décevant. Dommage qu'il n'y ai pas du café dans les chambres ni de bouteilles d'eau
Bodde her 4 netter i september 2023

10/10 – Utmerket

Samantha

Bodde her 1 natt i oktober 2023

10/10 – Utmerket

GinaLoretta og Spottsville

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exquisite details everywhere. Fantastic breakfast. Wonderful staff. Gorgeous. Didn’t want to leave. Perfection.
Bodde her 1 natt i september 2023

10/10 – Utmerket

Bernard

Bodde her 3 netter i september 2023

8/10 – Bra

Linda

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Déception !
Hôtel magnifique, vue magnifique, restaurant moyen, dommage que le personnel ne soit pas à la hauteur de l’établissement..,..manque de classe !
Bodde her 3 netter i september 2023

10/10 – Utmerket

Serge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The personal give excellent service The site is perfect in front of the lake We pass excellent 3 days
Bodde her 3 netter i september 2023

10/10 – Utmerket

James Lindsay

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is remains decorated in a past era but it’s tasteful and remains very much in character of the original building. Staff always professional and polite.
Bodde her 5 netter i september 2023

8/10 – Bra

jean-jacques

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Un hôtel ou un musée ...
Un hôtel ou un musée ... le grand Hôtel des Iles Borromées a su concilier les deux choses!
Bodde her 1 natt i september 2023

10/10 – Utmerket

Jordan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Absolutely beautiful one of a kind classic hotel. If Hemingway and Churchill stayed here that about says it all. Excellent food and service. One of the top hotels in all of Europe.
Bodde her 2 netter i august 2023

10/10 – Utmerket

JACQUES

Bodde her 4 netter i september 2023

4/10 – Dårlig

Andrei

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We payed for a room with garden view and we reeived a room with of the spa roof, very bad. The food we reiceiva was nothing special. The property is beautiful, the service is good.
Bodde her 3 netter i august 2023
Svar fra GLM den 30. aug. 2023
We're glad to learn that Anrei found the property beautiful and appreciated the service provided by our staff. His positive comments about our service are greatly appreciated and will be shared with the team.We are sorry the room did not match his expectations, the view from the windows of his room is on the garden, on the outside pools and - partially - on the big windows that surround the indoor pools, in the evening it is quite spectacular.It is true that nobody should be put in the position to complain, but if the guest is not satisfied we usuallyu offer an alternative accommodation.The feedback about the food is noted and we apologize; unfortunately, Andrei does not offer any further details about his experience.We thank Adrei for choosing the Grand Hotel des Iles Borromees and we hope he will decide to give us another opportunity in the future; we will make sure his next stay will be up to his expectations and more.G,Luigi Mariani - Manager

10/10 – Utmerket

Darryn

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Family vacation
We were so looking forward to staying at this hotel and it didn’t disappoint in anyway. The hotel is beautiful both inside and out. It is immaculately maintained and the staff were all so lovely and helpful. Our room had beautiful lake and pool views and was so large and comfortable. The grounds and pool were so easy to enjoy and relax in. Breakfast in the terrace and drinks in the bar if an evening were a great way to start and end the day. Would highly recommend and would definitely stay again.
Bodde her 3 netter i august 2023

6/10 – Grei

guy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great property and facilities but bed and pillows very uncomfortable and food just average
Bodde her 3 netter i august 2023

10/10 – Utmerket

Aura

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel , all the staff is well trained and friendly and you feel welcomed and at ease from the moment you arrive. l also loved the piano bar we enjoyed in the evenings as well as the amazing rooms.. very clean, very spacious and very regal. It feels like you live in an Italian castle with view over the lake … very happy with all the hotel had to offer. Dinner in the main restaurant is again faultless to a T. I’ve been to many good restaurants all over the world and this is not far from the best restaurants in London. Waiters and food are absolutely lovely and waters are perfectly trained and always with a smile on their faces. Well done to restaurAnt team who are going beyond their duties to make everyone happy. If I had to make one small criticism would be the reservation system at the pool. There were days when the staff reserved padded lounging chairs around the pool for people who never turned up so some chairs were left unused the entire day and other guests who came a bit late were given unpadded chairs on the grass away from the pool. Made no sense to me but maybe someone can review the reservation system and improve it. Thank you to all the staff for contributing to making our holiday a special memory.
Bodde her 7 netter i august 2023