Overnattingsstedets uteområder

Anmeldelser av Hôtel Reisen in The Unbound Collection by Hyatt

5 out of 5

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 396 av totalt 525 anmeldelser." "
Rangering på 8 − Bra. 90 av totalt 525 anmeldelser." "
Rangering på 6 − Grei. 22 av totalt 525 anmeldelser." "
Rangering på 4 − Dårlig. 10 av totalt 525 anmeldelser." "
Rangering på 2 − Forferdelig. 7 av totalt 525 anmeldelser." "

9,6/10

Renhold

9,6/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

9,2/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Bjørn

Bodde her 2 netter i januar 2024
Svar fra Elise den 3. feb. 2024
Dear Bjørn,Thank you for your outstanding 10 out of 10 rating! We're thrilled that you had such a fantastic experience at our hotel. If there are specific highlights or aspects that contributed to your perfect rating, we would love to hear more about it. Your satisfaction is our utmost priority, and we eagerly anticipate the opportunity to welcome you back for another exceptional stay in the future.Warm regards,Team Reisen

10/10 – Utmerket

Sindre S

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Elise den 26. des. 2023
Dear Sindre, Thank you for the perfect 10/10 rating! We look forward to welcoming you back. Warm regards,Team Reisen

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Tone Christine

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023
Svar fra Kyryl den 27. mai 2023
Thank you for the high review!

10/10 – Utmerket

Christine

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i mai 2023
Svar fra Malin den 10. mai 2023
Thank you for the nice review, We hope to see you at Hotel reisen soon again,

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Bodde her 2 netter i april 2023
Svar fra Kyryl den 30. apr. 2023
Thank you a lot for the positive review!

10/10 – Utmerket

Tor Inge

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i januar 2023
Svar fra Malin den 18. jan. 2023
Thank you Tor Inge for taking your time and giving us your feedback! We really appriciate it, Looking forward to see you at Hotel Reisen soon, Kind regards Malin Hotel Reisen

8/10 – Bra

Kathrine Standal

Bodde her 2 netter i desember 2022
Svar fra Hotel Reisen den 5. jan. 2023
Hi, Thank you very much for your review. Your opinions are important to us at the hotel. Welcome back.Have a nice day,Kind regards Felicia

10/10 – Utmerket

Einar

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
klassisk fint hotell med super beliggenhet i gamla stan. Kommer gjerne tilbake.
Bodde her 2 netter i september 2022
Svar fra Front office den 13. sep. 2022
Hej Einar, Tack så mycket för din fina kommentar, vi ser fram emot att välkomna dig tillbaka till Stockholm och Hôtel Reisen.

10/10 – Utmerket

Linn Hanevold

Bodde her 1 natt i juli 2022
Svar fra Hotel Reisen den 27. juli 2022
Hi, Thank you for your review! We hope you had a pleasent stay at Hôtel Reisen in The Unbound Collection by Hyatt. Best regards, Eric, Front Office Supervisor

8/10 – Bra

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Hyggelige ansatte. Ingen brosjyrer tilgjengelig ad «severdigheter». Hotellet booket maxitaxi for oss til henting fra flyplassen - taxien kom ikke😛 utmerket renhold, utmerket restaurant😊
Bodde her 3 netter i april 2022
Svar fra Hotel Reisen den 3. mai 2022
Hej, Vi är ledsna för förvirringen med taxin men glada att ni hade en bra vistelse! Varmt välkomna tillbaka

10/10 – Utmerket

Ragna

Bodde her 2 netter i mars 2022
Svar fra Hotel Reisen den 4. apr. 2022
Dear Ragna, Thank you for your feedback, we really appreciate it!

10/10 – Utmerket

Marius

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2021
Svar fra Hotel Reisen den 30. des. 2021
Thank you, we appreciate your feedback!

10/10 – Utmerket

Ole

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fin helg i Stockholm
Flott lokasjon, små men fine rom, god frokost! Hotellet ligger perfekt til alt
Bodde her 2 netter i november 2021
Svar fra Tomas Tegfors den 24. nov. 2021
Hej Ole, härligt att se att våra grannar kommer till Sverige nu igen, vi har saknat er. Det glädjer mig att ni verkar ha haft trevliga dagar i Stockholm. Vid nästa vistelse kan jag rekommendera våra deluxe sea view, de är ca 24 kvm och av en bekväm storlek. Jag hoppas vi får se er åter inom kort. Mvh Tomas

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Supert sted, beliggenhet og atmosfære
Bodde her 2 netter i november 2021
Svar fra Tomas Tegfors den 15. nov. 2021
Härligt att ni hade en fin vistelse hos oss och i Stockholm, önskar er varmt välkomna åter

10/10 – Utmerket

Aina Maria

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Super personlig service
Bodde her 3 netter i september 2021
Svar fra Eric den 20. sep. 2021
Dear Aina Maria, We are so happy that you had a pleasent stay! Hope to welcome you back in the near future. Best regards, Hotell Reisen

8/10 – Bra

Marius

Likte: Renhold og personale og service
Great location
Bodde her 2 netter i mai 2024
Svar fra Victoria den 11. mai 2024
Dear Marius,Thank you very much for your feedback and we are happy to hear that you enjoyed the location of our hotel!We hope to welcome you back in the nearest future!Kind regards,VictoriaHotel Reisen

10/10 – Utmerket

Alyssa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Ideally located on the water with great views to the Modern Art Museum, completely walkable to Gamla Stan and all the restaurants, bars and shopping there. Highly recommend the bar, great cocktails, jazz the nights we were there, bar manager Denise was beyond wonderful. She explained much about the building and her part in designing the features of the bar, so impressive! Spa area was incredibly relaxing, sauna felt so good after being out walking, but be aware, when it’s time to close, the attendant will turn bright lights on, open the sauna door wide, and throw the pool cleaner into the plunge pool. Hurry up and gather your stuff, she is ready for you to get out! Up until that jarring ending, we were calm and winding down after a long day :) Front desk staff is helpful with arrangements and tickets, enjoyed talking to them and asking for recommendations. Really enjoyed an excellent stay!
Bodde her 3 netter i april 2024
Svar fra Victoria den 29. apr. 2024
Dear Alyssa,Thank you very much for your amazing review and scores! We are truly happy to hear that you enjoyed your stay with us!We hope to welcome you back to us in the nearest future for another exceptional stay!Kind regards,VictoriaHotel Reisen

10/10 – Utmerket

Yasmeen

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location and great service
Bodde her 5 netter i april 2024
Svar fra Victoria den 18. apr. 2024
Dear Yasmeen,We would like to thank you for your amazing score and we hope to welcome you back to us in the nearest future!Kind regards,VictoriaHotel Reisen

10/10 – Utmerket

David

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Rooms were clean and comfortable. Staff were friendly and helpful.
Bodde her 3 netter i mars 2024
Svar fra Victoria den 14. apr. 2024
Dear David,Thank you very much for your feedback and your kind words! We look forward to welcome you back to another exceptional experience with us.Kind regards,VictoriaHotel Reisen

10/10 – Utmerket

alicia og CHICAGO

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved this friendly & helpful staff…, Selma, Miguel , Paulo, Annalice and all others were beyond professionals at providing their services to each guest. Hotel is beautiful inside and out ! Together it becomes the most amazing must stay hotel for its iconic historical significance! located perfectly at the heart of old town!
Bodde her 3 netter i april 2024
Svar fra Victoria den 18. apr. 2024
Dear Alicia,We would like to thank you for your very kind words about our team and that you had an amazing stay with us!We look forward to welcome you back to us in the nearest future for another exceptional experience!Kind regards,VictoriaHotel Reisen

10/10 – Utmerket

Herbert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Fully in line with out expectations
Bodde her 3 netter i april 2024
Svar fra Victoria den 18. apr. 2024
Dear Herbert,We are very happy to hear that we met all your expectations and that you enjoyed your stay with us! We look forward to welcome you back in the nearest future!Kind regards,VictoriaHotel Reisen

10/10 – Utmerket

JUAN MANUEL

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good Hotel
Bodde her 1 natt i april 2024
Svar fra Victoria den 18. apr. 2024
Dear Juan,We would like to thank you for kind review and amazing scoring!We hope to welcome you back in the nearest future!Kind regards,VictoriaHotel Reisen

8/10 – Bra

Oliver

Reiste med familie
Likte: Personale og service og overnattingsstedets bygg og tilstand
Bei dieser Unterkunft hat uns am meisten das freundliche und hilfsbereite Personal in allen Bereichen des Hotels beeindruckt. Wir sind als Familie mit unseren erwachsenen 2 Kindern gereist. 2 EZ und 1 DZ; 4 Übernachtungen. Warum allerdings ausgerechnet das DZ am kleinsten war, erschließt sich uns nicht. Ebenso das dieses DZ trotz zweimaliger Ankündigung nicht am Tag vor der Abreise gereinigt wurde, ebenfalls nicht. Na ja. Der in den Fotos dargestellte Pool, ist das Kaltwasserbecken der kleinen Sauna. Einen separaten Pool gibt es nicht. Ansonsten eine interessante Stadt mit einem zentralen Hotel. Wir konnten Alles zu Fuß erschließen.
Bodde her 4 netter i mars 2024
Svar fra Victoria den 13. apr. 2024
Dear Oliver,Thank you for taking your time to give us a feedback.We are very happy to hear that you enjoyed your stay with us and I will definitely forward your kind words about our team.We look forward to welcome you back in the nearest future! Kind regards,VictoriaHotel Reisen

10/10 – Utmerket

Rochelle

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was a good stay and everyone was helpful. The room was clean and comfortable. The heater wasn't working but we were only there for one night and the blankets kept us warm. The receptionist got maint. there as soon as we told her. I'd stay here again.
Bodde her 1 natt i mars 2024
Svar fra Victoria den 21. mars 2024
Dear Rochelle,Thank you for your review and amazing scores!We are very happy to hear that you had a good stay with us.We are truly sorry for the inconvenience that you experience with the heat in the room and we have forwarded your message to our maintenance manager for further actions to be taken.We hope to welcome you back soon and deliver an experience that exceeds your expectations.Kind regards,VictoriaHotel Reisen

10/10 – Utmerket

Rebecca Claire

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I chose one of the sea view rooms that was slightly more expensive, and smaller, then the other rooms, but it was worth it to see the gorgeous view of the city in the sunshine. The staff were very helpful and polite, the food in the hotel restaurant was the best meal we had in Stockholm and priced very well in such an expensive city. We didn’t have time to visit the spa sadly but looked lovely.
Bodde her 3 netter i mars 2024
Svar fra Victoria den 11. mars 2024
Dear Rebecca,Thank you very much for your fantastic review and scoring!We are very happy to hear that you had a pleasant stay here with us in Stockholm and that you enjoyed your experience in our restaurant.We will forward your kind words to our chef in the restaurant.We hope to welcome you back for another amazing stay with us and maybe this time you will find the time to visit our lovely spa!Kind regards,VictoriaHotel Reisen

10/10 – Utmerket

Vaughn

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff at this hotel made our stay utterly fabulous. From arranging spa services to going the extra mile to outsource a bakery for special cake delivery, they couldn't have been more polite, kind, patient and accommodating!
Bodde her 2 netter i mars 2024
Svar fra Victoria den 8. mars 2024
Dear Vaughn,Thank you very much for your fantastic review!We are happy that you enjoyed your stay with us and we look forward to welcome you back in the future!I hope the cake was delicious!Kind regards,VictoriaHotel Reisen Stockholm

10/10 – Utmerket

Wendy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel. Brilliant location. Superb staff.
Bodde her 4 netter i februar 2024
Svar fra Victoria den 2. mars 2024
Dear Wendy,Thank you very much for your fantastic review!We are happy that you enjoyed your stay with us and we look forward to welcome you back in the future!Kind regards,VictoriaHotel Reisen Stockholm

10/10 – Utmerket

Armando

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent service, good breakfast and bar. The room was very clean, best bed until now!
Bodde her 2 netter i februar 2024
Svar fra Victoria den 22. feb. 2024
Dear Armando,Thank you so much for your amazing review! We're thrilled to hear that you enjoyed your stay at our hotel and that you found our bed to be the best bed until now! It's wonderful to know that our excellent service, good breakfast, and the bar met your expectations. We appreciate your kind words and hope to welcome you back for another fantastic experience in the future.Kind regards,VictoriaTeam Reisen

10/10 – Utmerket

Nathalie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
xxx
Bodde her 3 netter i februar 2024
Svar fra Elise den 24. feb. 2024
Hi Nathalie,Thank you for the wonderful review! We're delighted to hear that you rated your experience a perfect 5 out of 5. Your satisfaction is our top priority, and we're thrilled that we met your expectations during your stay with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Team Reisen

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Elise den 24. feb. 2024
Hi Thomas,Thank you for the excellent review! We're thrilled to hear that you rated your experience a perfect 5 out of 5. Your satisfaction is our utmost priority, and we're delighted that we were able to meet your expectations during your stay with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Team Reisen

10/10 – Utmerket

Stuart

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel was pretty much perfect with excellent staff and the location is excellent. We will visit again in the summer and will definitely stop here
Svar fra Victoria den 22. feb. 2024
Dear Stuart,Thank you for your amazing rating! We're thrilled to hear that you had a perfect experience at our hotel. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another exceptional stay in the summer!Kind regards,VictoriaTeam Reisen

10/10 – Utmerket

Thomas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Alles gut
Bodde her 3 netter i februar 2024
Svar fra Victoria den 22. feb. 2024
Dear Thomas, Thank you very much for taking the time to leave us your amazing rating and review. We are happy to hear that you enjoyed your stay with us, and hope to see you back with us soon again. Kind regards,VictoriaTeam Reisen

8/10 – Bra

Paul

Bodde her 2 netter i februar 2024
Svar fra Elise den 24. feb. 2024
Hi Paul,Thank you for taking the time to leave us a review! We appreciate your feedback and are glad to hear that you had a positive experience overall, rating it an 8 out of 10.We're always looking for ways to improve, so if there's anything specific you think we could do better next time, please feel free to share your thoughts with us. Your input is valuable in helping us provide the best possible service to our guests.We hope to have the opportunity to welcome you back to our hotel in the future and ensure an even better experience for you.Warm regards,Team Reisen

6/10 – Grei

Kristofer

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Victoria den 2. mars 2024
Dear Anonymous,Thank you very much for your fantastic score and we will see you again soon hopefully!Kind regards,VictoriaHotel Reisen Stockholm

8/10 – Bra

Therese

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Elise den 3. feb. 2024
Kära Therese,Tack för ditt omdöme och en stark åtta av tio! Vi uppskattar att du tog dig tid att dela din erfarenhet. Om det finns några specifika områden där vi kan förbättra eller om det fanns särskilda aspekter som du uppskattade, var vänlig att låta oss veta. Dina insikter är värdefulla för oss, och vi strävar efter att göra varje gästs vistelse ännu bättre. Vi ser fram emot att få nöjet att välkomna dig tillbaka för en ännu mer njutbar upplevelse.Vänliga hälsningar,Team Reisen

10/10 – Utmerket

Robert

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Riktigt bra 👍
Trevligt hotell med ok gym och fin bastu med skönt svalkande pool. God mat på restaurangen och god frukost 👍 Vi kommer garanterat tillbaka.
Bodde her 1 natt i januar 2024
Svar fra Elise den 3. feb. 2024
Kära Robert,Tack så mycket för din fantastiska recension och de generösa 10 av 10! Vi är glada att höra att du uppskattade vårt trevliga hotell, gymmet, den härliga bastun med den svalkande poolen och såklart den goda maten på restaurangen samt frukosten. Det gläder oss att du planerar att komma tillbaka, och vi ser fram emot att få välkomna dig igen!Vänliga hälsningar,Team Reisen

10/10 – Utmerket

Fredrik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Karen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i januar 2024
Svar fra Elise den 24. feb. 2024
Dear Karen,Thank you for your wonderful review! We're delighted to hear that you rated your experience with us a perfect 5 out of 5. Your satisfaction is our utmost priority, and we're thrilled that we were able to meet your expectations during your stay.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Team Reisen

10/10 – Utmerket

Christopher

Bodde her 5 netter i desember 2023
Svar fra Elise den 3. feb. 2024
Dear Christopher,Thank you for your amazing 5 out of 5 rating! We're thrilled to hear that you had a fantastic experience at our hotel. If there are specific highlights or aspects that stood out during your stay, we'd love to know more. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another exceptional stay in the future.Warm regards,Team Reisen

10/10 – Utmerket

Riley

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
.
Bodde her 4 netter i november 2023
Svar fra Elise den 24. feb. 2024
Dear Riley,Thank you for the fantastic review! We're thrilled to hear that you rated your experience a perfect 5 out of 5. Your satisfaction is our top priority, and we're delighted that we were able to meet your expectations during your stay with us.We truly appreciate your feedback and hope to have the pleasure of welcoming you back to our hotel in the future. If there's anything we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Warm regards,Team Reisen

10/10 – Utmerket

Michelle

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Wonderful stay here during holidays. Very clean and pretty. The spa was such a nice surprise. Walking distance to everywhere!
Bodde her 2 netter i desember 2023
Svar fra Elise den 3. feb. 2024
Dear Michelle,Thank you so much for your amazing 5 out of 5 review! We're thrilled to hear that you had a wonderful stay with us during the holidays. It warms our hearts to know that you found our hotel clean and pretty, and that the spa was a pleasant surprise for you. We take pride in our convenient location, and it's fantastic to hear that it added to your overall experience. We appreciate your kind words and look forward to welcoming you back for another delightful stay.Best regards,Team Reisen

10/10 – Utmerket

Ola

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Elise den 3. feb. 2024
Kära Ola,Tack för din perfekta 10 av 10-betyg! Vi uppskattar verkligen över att höra att du hade en så fantastisk upplevelse på vårt hotell. Om det finns något specifikt som imponerade på dig eller om du har några förslag till förbättringar, hör gärna av dig med mer information om din vistelse. Din tillfredsställelse är vår högsta prioritet, och vi ser fram emot att ha nöjet att välkomna dig igen i framtiden.Vänliga hälsningar,Team Reisen

10/10 – Utmerket

Monika

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 5 netter i desember 2023
Svar fra Elise den 3. feb. 2024
Dear Monika,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you had an excellent experience at our hotel. If there are specific highlights or aspects that made your stay memorable, please feel free to share. Your satisfaction is our priority, and we look forward to the pleasure of welcoming you back for another wonderful stay in the future.Warm regards,Team Reisen

10/10 – Utmerket

Ingrid

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is built on a historic building but it was incredibly clean, comfortable and cozy. We did not get any eerie vibe at all. Staff were very professional and friendly. Location is 2min walk away from the Royal Palace and right in the middle of the old town, Gamla Stan. Definitely recommend to stay here!
Svar fra Elise den 3. feb. 2024
Dear Ingrid,Thank you for taking the time to share your wonderful 5 out of 5 review! We are thrilled to hear that you enjoyed your stay in our historic building and that the cleanliness, comfort, and coziness met your expectations and we appreciate your kind words about our professional and friendly staff. Being just a 2-minute walk away from the Royal Palace and located in the heart of Gamla Stan adds to the charm, and we're delighted that you would recommend staying with us. We look forward to welcoming you back for another fantastic experience!Warm regards,Team Reisen

6/10 – Grei

Siu Chung Kevin

Bodde her 1 natt i desember 2023
Svar fra Elise den 3. feb. 2024
Dear Siu Chung Kevin,Thank you for sharing your feedback and giving us a rating of 6 out of 10. We appreciate your honesty and would love to learn more about your experience. If there are specific areas where we can improve or if there were aspects that didn't meet your expectations, please feel free to provide more details. Your insights are valuable to us, and we are committed to enhancing our guests' experiences. We hope to have the opportunity to welcome you back and exceed your expectations in the future.Best regards,Team Reisen

10/10 – Utmerket

Marianne

Reiste med familie
Bodde her 2 netter i desember 2023
Svar fra Elise den 25. des. 2023
Kära Marianne, Tack så mycket för din fantastiska 10/10 recension! Det gläder oss enormt att höra att du hade en sånn positv upplevelse. Vi ser fram emot att få välkommna dig tillbaka för en lika underbar upplevelse i framtiden. Med vänliga hälsningar,Team Reisen

10/10 – Utmerket

Anette

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Elise den 23. des. 2023
Kära Anette,Tack för din fantastiska 10/10 bedömning! Vi är glada att höra att du hade en underbar upplevelse under din vistelse. Om du har några specifika kommentarer eller förslag att dela med dig av, tveka inte att berätta. Vi strävar alltid efter att göra våra gästers upplevelser ännu bättre.Vi ser fram emot att välkommna dig igen i framtiden. Vänliga hälsningar,Hotel Reisen

8/10 – Bra

Ross

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice but far too noisy
A nice hotel and great location. Service was friendly. Main issue was with the room - it was 1st floor and window opened onto the small lane beside and we were woken at 5:30am and 7am when deliveries and bin pickups happened. Far too noisy.
Bodde her 2 netter i desember 2023
Svar fra Elise den 25. des. 2023
Dear Ross, Thank you for your honest and overall positive review, we're delighted to hear that you found our location and service great. We apologize for the disturbance caused by the street noise during your stay. If you decide to return, please let us know in advance, and we'll do our best to allocate a room away from any potential noise. Your satisfaction is important to us, and we look forward to the opportunity to enhance your experience on your next visit. Thank you for choosing our hotel. Warm regards, Team Reisen