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Anmeldelser av Radisson Blu Waterfront Hotel, Jersey

4 out of 5
Radisson Blu Waterfront Hotel, Jersey
Rue de l'Etau, St. Helier, Jersey

Anmeldelser

8,6

Utmerket

Rangering på 10 − Utmerket. 507 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 342 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 97 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 42 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 12 av totalt 1000 anmeldelser." "

9,0/10

Renhold

8,6/10

Personale og service

8,6/10

Fasiliteter

8,8/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Jorn Skule

Bodde her 2 netter i september 2023
Svar fra Radisson Blu Team den 8. des. 2023
Thank you Jorn, for your review!

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Flott standard på rom, resepsjon, bar, frokost, og middag. Nydelig beliggenhet. Et glimrende hotell.
Bodde her 6 netter i juli 2019
Svar fra C.P den 29. juli 2019
Thank you for your rating and review!

10/10 – Utmerket

Borge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Anbefales.
Kort og greitt et meget bra hotellopphold. Renslig, stille, nydelig frokost, gode senger, flott service!! Anbefales.
Bodde her 1 natt i august 2018
Svar fra C.P den 29. aug. 2018
Thank you for your rating and review!

10/10 – Utmerket

Paula og England

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely hotel with amazing views
All staff friendly and welcoming. Room extremely comfortable with amazing views.
Bodde her 4 netter i august 2017
Svar fra C.P. den 6. sep. 2017
Thank you for your lovely feedback and beautiful picture! Best Regards

10/10 – Utmerket

Lars

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Flott hotell med en unik beliggenhet.
Hotellet har en svært fin beliggenhet med en flott utsikt til havnen. Rommene er store og funksjonelle. Personalet er hyggelig og service-innstilt.
Svar fra Radisson Blu Team den 1. aug. 2017
Thank you for your kind review!

8/10 – Bra

Charles

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location
Bodde her 4 netter i april 2024

8/10 – Bra

Anthony

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff friendly and helpful
Bodde her 4 netter i april 2024
Svar fra Radisson Blu Team den 21. apr. 2024
Thank you, Anthony, for a brilliant feedback. We will be glad to welcome you in our hotel in the nearest future!

8/10 – Bra

Ian

Bodde her 3 netter i april 2024

10/10 – Utmerket

Sharon

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a lovely stay at the Radisson. Have to mention the friendly and professional staff. Especially Miguel who was ‘amazing’.
Bodde her 3 netter i mars 2024
Svar fra Radisson Blu Team den 31. mars 2024
Thank you for taking the time to leave such a lovely review of your recent stay at the Radisson Blu. We are delighted to hear that you had a lovely experience and that our staff, particularly Miguel, left a lasting impression on you. We hope to have the pleasure of welcoming you back to the Radisson in the near future, where we will strive to exceed your expectations once again. Thank you for choosing to stay with us and for sharing your positive experience with others.

8/10 – Bra

Christopher

Bodde her 2 netter i mars 2024
Svar fra Radisson Blu Team den 21. apr. 2024
Thank you, Christopher, for a great score!

8/10 – Bra

GOBIND

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very nice property. Went off season so dont know what its like when it is busy but we had a lovely stay. Nice Breakfast.
Bodde her 1 natt i januar 2024
Svar fra Radisson Team den 30. jan. 2024
Thank you for your review! We are delighted to read, that you have enjoyed your stay with us.

10/10 – Utmerket

Michael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommended
Good quality hotel with great service. Centrally located with good views over the harbour. Hotel arranged two adjoining rooms and two complimentary bottles of wine for silver membership. Highly recommended.
Bodde her 1 natt i januar 2024
Svar fra Radisson Team den 30. jan. 2024
Thank you for your review! We are delighted to read, that you have enjoyed your stay with us.

4/10 – Dårlig

Andrew

Forretningsreisende
Disturbing events
Looking forward to a two night stay, pleasant check in, bar and restaurant staff excellent. Rooms quite average although a little tired in places. During night one was awoken a 03-00 by a very loud shrill alarm, assumed it was a fire alarm. Upon establishing this was not the case, it was eventually traced to a small inconspicuous box just above the skirting below the air-conditioning controls. Called reception, a member of staff called with advice to evacuate the room asap, and a key for an alternative room to use for the remainder of the night. I returned in the morning to retrieve my things; the alarm was still ringing and could be heard some distance away, I would guess that is part of its function. I understand these events can occur, my criticism is that no explanation or apology was offered, and even upon serious enquiry I was only informed the the "gas detector was related to leaks from the air conditioning unit". Furthermore there was no attempt a any kind of goodwill gesture in recognition of what could have been a dangerous situation, and was at minimum a very disturbed night, spoiling the following day.
Bodde her 2 netter i januar 2024
Svar fra Radisson Blu Team den 30. jan. 2024
Thank you, Andrew, for taking the time to share your experience with us. We are pleased to hear that you had a pleasant check-in and enjoyed the service provided by our bar and restaurant staff. However, we are sorry to hear that your overall stay was not up to your expectations.We apologize for the inconvenience caused by the loud alarm that woke you up in the middle of the night. We understand how frustrating and disruptive this must have been for you. We take the safety of our guests very seriously and we have strict protocols in place to ensure that all alarms and detectors are functioning properly. We apologize for the lack of explanation and apology from our staff. Rest assured that we have addressed this with our team to ensure that this does not happen again in the future.Thank you for bringing this to our attention and we hope to welcome you back for a more enjoyable stay.

10/10 – Utmerket

Denise

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fabulous hotel, great breakfast, pool, location and pleasant friendly staff. Sadly some of the customers at the pool were less considerate and rude, jumping and diving into the pool despite clear requests not to!
Bodde her 3 netter i januar 2024
Svar fra Radisson Team den 17. jan. 2024
Thank you Denise for your review. Your feedback regarding pool has been passed to the owners of the leisure centre so they can improve them services for the future.

8/10 – Bra

Alan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location
This hotel has a good location with amazing views. We had the superior room with an ocean view and it was very nice. The room had everything you needed and was clean and comfortable. The front desk was very friendly and welcoming. We had breakfast in the hotel on our last day. They offer an A la Carte menu for breakfast and we ordered this after getting a cooked breakfast from the buffet which was cold. The service overall in the restaurant was good but there was one member of staff who did not provide the same level of service as others which dampened the experience. Overall a good stay in a nice hotel. We would return here.
Bodde her 2 netter i desember 2023
Svar fra Radisson Team den 10. jan. 2024
Thank you Alan for your review. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

8/10 – Bra

DAN

Likte: Renhold, personale og service og romkomfort
Cozy, quiet and a home from home
Just a few days visiting family and this is one of a few hotels we stay at. Was a nice quiet stay, made homely with the attentive staff whom were simply fantastic. Very comfy bed, plenty of space, and a nice cozy room given the storms happening outside!
Bodde her 2 netter i desember 2023
Svar fra Radisson Blu den 5. jan. 2024
Thank you Dan for your great review. We appreciate any feedback on our services, but the most appreciation for our staff engagement to work! We will be happy to welcome you again next time! See you soon!

8/10 – Bra

Robert Harry

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone thinking a smoker is a criminal. I found that going outside to have a smoke after it rained - wet seats (supply a cushion) - no ashrays - no warmth - and from the dining area - no way of getting back in again except to bang on window and call out Wilma. The shower - well for 83 it was difficult and dangerous getting out and the bath is so high the shower didn't work. Other than that everything was great, the best I've had in a hotel with its variety. Particularly the breakfat and the fish meals. Good lighting. Excellent staff. So a big 10/10 for that. Though i must admit it did cut out a few fags - which must be good, eh! We had a big reception there as a wake for my uncle Billy Reynolds that was well done and all enjoyed excellent wine.
Bodde her 2 netter i desember 2023
Svar fra Radisson Blu den 23. des. 2023
Thank you, Robert for a lovely review! See you soon!

8/10 – Bra

Ben

Forretningsreisende
Likte: Personale og service og romkomfort
Pool area could do with modernisation. Changing rooms need a makeover
Bodde her 1 natt i desember 2023
Svar fra Radisson Team den 16. des. 2023
Thank you Ben for your feedback.

8/10 – Bra

Tim

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Bodde her 2 netter i desember 2023
Svar fra Radisson Team den 16. des. 2023
Thank you Tim for your rating.

10/10 – Utmerket

Steven

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very comfortable hotel within easy walking distance to the centre of St Helier and plenty of free parking available onsite. We previously stayed here 4 years ago and were critical of the terrible service in the hotel bar at that time. The hotel management has clearly addressed guest feedback on this issue and this time the service was excellent, with plenty of staff on hand to serve guests at their tables. We really enjoyed our stay here and will be back again
Bodde her 2 netter i desember 2023
Svar fra Radisson Blu Team den 8. des. 2023
Thank you, Steven, for your great review! We appreciate your feedback on the issues that you met in the past and as well we are glad that we managed to improve our service since then - what is our main goal - to keep our guests happy and satisfied. See you again soon!

10/10 – Utmerket

T

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Every staff provided excellent customer service and went out of their way to accommodate us and made sure everything was to our satisfaction. They answered all our questions.
Bodde her 3 netter i oktober 2023
Svar fra Radisson Team den 31. okt. 2023
Thank you T for your review! I really appreciate your feedback about our lovely hotel staff. Our team works hard to make sure our guests are comfortable and receiving our best service and we are delighted with your appreciation.

8/10 – Bra

kelly

Likte: Renhold og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Radisson Team den 31. okt. 2023
Thank you Kelly for your score.

10/10 – Utmerket

David

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Not sure what you mean by vip access? The room was lovely and the views stunning not much to do regarding the town centre
Bodde her 3 netter i oktober 2023
Svar fra Radisson Team den 31. okt. 2023
Thank you David for taking time and share your review. We are delightful to hear you enjoy the view from your rooms.

8/10 – Bra

Leslie

Bodde her 4 netter i oktober 2023
Svar fra Radisson Blu Team den 19. okt. 2023
Thank you Leslie for your rating.

4/10 – Dårlig

Thomas

Bodde her 1 natt i oktober 2023
Svar fra Radisson Team den 31. okt. 2023
Thank you Thomas for your score.

8/10 – Bra

Graeme

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff were excellent. The island was suffering from a gas issue, so no hot water, but the staff kept us updated and provided solutions. The views are excellent over the marina
Bodde her 2 netter i oktober 2023
Svar fra Paulina den 16. okt. 2023
Dear Graeme! Thank you very much for your lovely review. Hopefully we will see you again in the future!

10/10 – Utmerket

Graeme

Bodde her 2 netter i oktober 2023
Svar fra Radisson Blu Team den 19. okt. 2023
Thank you Graeme for your rating.

10/10 – Utmerket

Mr W H Elvin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
First Class Hotel and Location
Really enjoyed the stay. The facilities are great and the location is very convenient to the centre of town with the added bonus of car parking which is vial in Jersey
Bodde her 7 netter i september 2023
Svar fra Paulina den 16. okt. 2023
Hello!Thank you very much for your great review. we will be happy to welcome you again in the nearest future!

8/10 – Bra

Ramona

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The hotel location and parking are perfect. Clean interior and rooms. Good WiFi. Service at the bar and restaurant is quite long.Recommendable
Bodde her 2 netter i september 2023
Svar fra Radisson Team den 20. sep. 2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

10/10 – Utmerket

Paul kenneth

Bodde her 4 netter i september 2023
Svar fra Radisson Blu Team den 19. okt. 2023
Thank you Paul for your rating.

8/10 – Bra

Mark

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice Stay
In a £300+ a night room a would have liked a mini fridge especially as was 25-28degrees all week. Otherwise, really enjoyed my stay, staff were great, food lovely and really liked sitting on terrace with a cold beer.
Bodde her 4 netter i september 2023
Svar fra Radisson Team den 20. sep. 2023
Thank you Mark for your review. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

8/10 – Bra

Marion

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i august 2023
Svar fra Radisson Team den 19. sep. 2023
Thank you Marion for your rating.

10/10 – Utmerket

Angela

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Excellent location
This hotel is in an excellent location, looks over the harbour and minutes to the huge sandy beach. We could see Elizabeth Castle from our window and is also walking distance when the tide is out or you can catch the ferry across. The outside terrace is lovely serving good food and cocktails overlooking the harbour. All staff were friendly and helpful. The bus station is five minutes away which was great to visit all over the island. Room was nice with sea view, bed was a bit hard for me but that’s personal taste. Very clean and modern, would stay again.
Bodde her 4 netter i august 2023
Svar fra Radisson Team den 20. sep. 2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

10/10 – Utmerket

Jane

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location in St Helier great views. Hotel was lovely. Food facilities and service all great. Will definitely return
Bodde her 4 netter i august 2023
Svar fra Radisson Team den 20. sep. 2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

10/10 – Utmerket

mary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Third visit to this hotel and can highly recommend choosing this hotel for business or pleasure for your visit to Jersey.
Bodde her 3 netter i mai 2023
Svar fra Radisson Team den 20. sep. 2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

10/10 – Utmerket

Celia

Bodde her 6 netter i august 2023
Svar fra Radisson Team den 19. sep. 2023
thank you Celia for your rating.

10/10 – Utmerket

susan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Quality at a cost. You get what you pay for.
Great hotel, great location. clean and friendly staff. As it should be for the cost. Food fantastic although everything a bit pricey. Personally I think a marina view room is better than a sea view room.
Bodde her 2 netter i august 2023
Svar fra Radisson Team den 20. sep. 2023
We are truly grateful for your kind words and for choosing to stay at our hotel. I extend my sincere appreciation for taking the time to share your wonderful experience with us.

6/10 – Grei

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Likte ikke: Personale og service
Rude Eastern European receptionist undermines the experience
Bodde her 1 natt i juli 2023

10/10 – Utmerket

Colin

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juli 2023

8/10 – Bra

Gerald

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Good hotel with views of the harbour, staff were excellent, only reservation was the restaurant food which could have been better.
Bodde her 4 netter i juli 2023

8/10 – Bra

Leslie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i juli 2023
Svar fra Radisson Blu Team den 11. juli 2023
Thank you Leslie for your rating!

10/10 – Utmerket

Tomoyuki

Bodde her 1 natt i juli 2023
Svar fra Radisson Blu Team den 11. juli 2023
Thank you Tomoyuki for your rating!

10/10 – Utmerket

Sian Alison

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent location for a visit to Jersey. All staff friendly and professional. Breakfast buffet was amazing and freshly cooked. Rooms were bigger than normal and the view of the sea and marina added to the experience.
Bodde her 6 netter i juni 2023
Svar fra Radisson Blu Team den 27. juni 2023
Thank you Sian for taking time and write this review. It is lovely to read, that you have enjoyed your stay with us and that you appreciate our most welcoming hotel staff. We look forward to your next visit!

10/10 – Utmerket

Andrew

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I booked one of the Panorama suites, and we were alocated 425 which was probably the best of the bunch having superb views over the harbour and beach. One of the main things we noticed was how quiet the room was - silent ! I had considered some of the other main hotels in St Helier, but on arrival these were right next to the busy main road which was very noisy, so glad I chose the Radisson as its away from the main road. The room was superb. I consider myself "fussy" but the room was perfect. The bed was HUGE - Super king meant my wife and I could sleep stretched out and have loads of room. The bed was comfortable firm foam and the aircon was excellent at keeping us cool (also whisper quiet). having a fridge and a decent coffee machine was great. Breakfast was probably one of the best I have had - everything you could wish for. TIP: if you want eggs other than scrambled - you ask for these on arrival. We ate in the hotel one night and the food was excellent - we dined in St Helier most nights. Superb hotel, wouldnt hesitate to recommend. Yes its a little more expensive, but for the views and peace - well worth it.
Bodde her 5 netter i juni 2023
Svar fra Radisson Blu Team den 22. juni 2023
Thank you Andrew for your feedback and for taking the time to leave a review. I'm really pleased to hear you enjoyed your experience with us, enjoying the facilities and being looked after by the team. Hopefully we'll see you back again very soon.

4/10 – Dårlig

James

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Tatty rooms, poor condition
Bodde her 2 netter i juni 2023
Svar fra Radisson Blu Team den 22. juni 2023
Thank you James for writing your review. We are sorry you were not satisfied with the standard of your room. We will review the condition of the rooms with our maintenance staff to ensure our Guest rooms are up to our brand standards.

10/10 – Utmerket

Antony

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fabulous hotel in a stunning location
Had a couple of issues on food not being as stated on the menu. This was quickly noted and resolved by your excellent reception Staff who could not have been more understanding and the result was to my satisfaction. ALL the staff were wonderful and made one feel special. We will be back. Great location, handy for the town. M & T Cook. Scotland
Bodde her 7 netter i juni 2023
Svar fra Radisson Blu Team den 22. juni 2023
Thank you Antony for your feedback and for taking the time to leave review. It's great to hear you enjoyed your time with us and left feeling relaxed and refreshed. Also great to hear your coming back, looking forward to seeing you then!

4/10 – Dårlig

Julie

Likte: Personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Staff were lovely and friendly and helpful. Food was sub par in both bar and restaurant. Aircon didn’t work and wasn’t fixed during my stay.
Bodde her 5 netter i juni 2023
Svar fra Radisson Blu Team den 22. juni 2023
Thank you Julie for your review!

10/10 – Utmerket

Adrian

Bodde her 2 netter i juni 2023
Svar fra Radisson Blu Team den 13. juni 2023
Thank you Adrian for your review!

2/10 – Forferdelig

James

Forretningsreisende
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Tatty rooms
Bodde her 2 netter i juni 2023
Svar fra Radisson Blu Team den 22. juni 2023
Thank you James for writing your review. We are sorry you were not satisfied with the standard of your room. We will review the condition of the room, with our maintenance staff to ensure our Guest rooms are up to our brand standards.

10/10 – Utmerket

Victoria

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great Property, Fantastic Staff.
Bodde her 3 netter i mai 2023
Svar fra Radisson Team den 1. juni 2023
Thank you Victoria for your review! I really appreciate your feedback about our lovely hotel staff. Our team works hard to make sure our guests are comfortable and receiving our best service and we are delighted with your appreciation.