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Anmeldelser av Hilton Southampton - Utilita Bowl

4 out of 5
Hilton Southampton - Utilita Bowl
Botley Road, West End, Southampton, England

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 572 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 283 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 75 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 39 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 31 av totalt 1000 anmeldelser." "

9,2/10

Renhold

8,8/10

Personale og service

8,2/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Torkild

Bodde her 3 netter i juni 2022
Svar fra Front Office den 29. juni 2022
Thank you for taking the time to share your experience with us. I am happy to hear you have enjoyed your overall stay. We hope to have the opportunity to welcome you back again to our hotel in the not-too-distant future. Sincerely,

10/10 – Utmerket

Trond

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juni 2021
Svar fra Hotel Administrator den 5. juli 2021
Thank you for taking the time to leave a rating.

6/10 – Grei

Jan er pensjon. og Stavanger.

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotellet er plassert intrg.i fotball stadion.
Fikk oppleve et nytt flott hotell bare 1 år gammelt, men hotellet ligger for langt fra sentrum og bygget er intregert i en fotball stadion og det ligger ved en ny golf bane med fine naturområder. Det vil derfor sikkert passe bra for golfere og fotball inntresserte. Vi valgte dette hotellet fordi vi ifølge annonse tolket at der var svømmebasseng og fordi vi trodde at hotellet var i gå avstand til sentrum. Værelset vi fikk tildelt var for handikappede men alt var nytt og fint så vi lot være å klage/ kreve vanlig værelse.

10/10 – Utmerket

Ohema

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 2 netter i april 2024
Svar fra Ria den 14. mai 2024
Thank you for the feedback!

10/10 – Utmerket

Emily

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Raika Hilton Southampton - Utilita Bowl den 7. mai 2024
Thank you very much for your feedback and giving us high score!We look forward to welcoming you again in the near future! Kind regards.

10/10 – Utmerket

Marianela

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very cool location. Too bad cricket match was suspended by rain! The restaurant was excellent.
Bodde her 1 natt i april 2024
Svar fra Ria den 6. mai 2024
I am glad to hear you enjoyed the restaurant! Very unfortunate that the cricket was suspended, hopefully you can return in the summer! Kind regards, Ria

8/10 – Bra

Frances og Padstow Heights

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
it was a bit out of town .we hired a car .nothing was close .No one reminded us local towns had Marathons .Even Brighton .we couldn’t park .overall an ok stay .room wasn’t cleaned properly.Towels were replaced but bed not made proper properly
Bodde her 3 netter i april 2024
Svar fra Lucia den 9. apr. 2024
Thank you for taking the time to share your feedback and I am sorry to hear you were unhappy. I hope you will chose to stay again. Kind regards,

6/10 – Grei

Dingayo

Likte: Personale og service og fasiliteter
Likte ikke: Renhold
Great location however room cleanliness not impressive at all. Lucia and team were very helpful and understanding.
Bodde her 2 netter i april 2024
Svar fra Lucia den 9. apr. 2024
Thank you for your feedback and we hope to have you staying again. Kind regards,

6/10 – Grei

Dhineth

Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i mars 2024
Svar fra Lucia den 2. apr. 2024
Thank you for giving us your ratings. We hope to have the pleasure to welcoming you again and to manage to get that score to a 5. Kind regards,

8/10 – Bra

Luke

Likte: Overnattingsstedets bygg og tilstand
Good hotel
Bodde her 1 natt i mars 2024
Svar fra Lucia den 2. apr. 2024
Thank you for your rating and feedback. Kind regards,

10/10 – Utmerket

Mustafa

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stadium view rooms with balcony offer an unparalleled perspective of live events from the comfort of your own space. The balcony adds an extra layer of enjoyment, allowing guests to feel the vibrant energy of the crowd below without sacrificing privacy. The hotel's staff complements this exclusive experience with their friendly and attentive service, ensuring all needs are met promptly. Moreover, the seamless check-in process, devoid of any line breaks, allows guests to quickly settle into their rooms and enjoy the stunning views without any hassle.
Bodde her 1 natt i mars 2024
Svar fra Lucia den 2. apr. 2024
Thank you for taking a moment to share your experience. I am pleased to hear that you found your overall stay at the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Kind regards,

8/10 – Bra

Yvonne

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
We had a room facing the cricket club which was amazing. Although very cold would be great to sit in balcony during the summer
Bodde her 2 netter i mars 2024
Svar fra Reception Team den 30. mars 2024
Good morning Yvonne,Thank you for sharing your feedback with us, we look forward to welcome you back to the hotel again soon!

8/10 – Bra

Remi

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
There was this Constant humming sound that didn’t make me sleep so well but other than that the hotel was great and good staff.
Svar fra Lilly den 16. feb. 2024
Thank you for taking the time to share your feedback, I am pleased to hear you enjoyed the hotel however I apologise for the noise in the room. I have fed this back to our maintenance staff to have a look into. We hope to welcome you back in the future.Kind regards,LillyGuest Relations Manager

8/10 – Bra

Tsui Shan

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is very helpful!
Bodde her 1 natt i februar 2024
Svar fra Lilly den 13. feb. 2024
Thank you for taking the time to share your feedback, we hope to welcome you back to our hotel in the future.Kind regards,LillyGuest Relations Manager

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bathroom not so clean , pillowcases inside out not sure if they really change it to fresh bedding and if you're not a Hilton mber you have to pay for the bottled water .
Bodde her 1 natt i februar 2024
Svar fra Lilly den 12. feb. 2024
Thank you for taking the time to share your feedback and I am sorry to hear that your stay was not up to our usual standard. Your feedback has been noted and the relevant departments have been informed so we can work on improving our guest experience. We hope you will consider staying with us again in the future.Kind regards,LillyGuest Relations Manager

10/10 – Utmerket

Philip

Bodde her 1 natt i februar 2024
Svar fra Lilly den 12. feb. 2024
Thank you for taking the time to share your feedback and I am pleased to hear you enjoyed your stay. We look forward to welcoming you back to our hotel in the future.Kind regards,LillyGuest Relations Manager

8/10 – Bra

Wilsonbell electrical

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice place
Staff all lovely and friendly, room good , beer good , spa use was extra which I wasn’t made aware of £35 per night I had to pay as it’s what I do ! It was amazing but not worth £35
Bodde her 1 natt i januar 2024
Svar fra Lilly den 9. feb. 2024
Thank you for taking the time to share your feedback, I am pleased to hear you found the staff to be friendly and enjoyed the room and I will pass your feedback onto the spa team.Kind regards,LillyGuest Relations Manager

10/10 – Utmerket

John

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Exellent !
Bodde her 1 natt i februar 2024
Svar fra Lilly den 5. feb. 2024
Thank you for taking the time to share your feedback and I am pleased to hear you enjoyed your stay. We hope to welcome you back in the future.Kind regards,LillyGuest Relations Manager

6/10 – Grei

Clare

Likte: Personale og service og romkomfort
Ok for a night.
The room was clean the bathroom had some mouldy patches and no bath which was disappointing. The bed was lovely and comfy. There was no fridge or mini bar. Lovely view. Quiet. We only stayed one night.
Bodde her 1 natt i februar 2024
Svar fra Lilly den 4. feb. 2024
Thank you for taking the time to share your feedback and I am sorry to hear your stay was not up to our usual standard. I can only apologise for the state of the bathroom, I have fed this back to our Housekeeping Manager who will review this with his team and ensure rooms are being thoroughly checked prior to arrival. I am pleased to hear you found the bed comfortable and regarding the fridge unfortunately we do not have fridges in the rooms other than suites however they can be requested through reception. We hope you will consider staying with us again in the future.Kind regards,LillyGuest Relations Manager

4/10 – Dårlig

Arianne

Bodde her 1 natt i februar 2024
Svar fra Lilly den 4. feb. 2024
Thank you for taking the time to share your feedback, we hope to welcome you again in the future.Kind regards,LillyGuest Relations Manager

6/10 – Grei

Daniel

Bed was so uncomfortable
Bodde her 1 natt i januar 2024
Svar fra Lilly den 30. jan. 2024
Thank you for taking the time to share your feedback and I am sorry to hear you did not find the bed comfortable. I will pass your feedback onto our Rooms Division Manager. We hope you will consider staying with us again.Kind regards,LillyGuest Relations Manager

4/10 – Dårlig

Timothy

Reiste med partner
Likte: Renhold
Bodde her 2 netter i januar 2024
Svar fra Lilly den 29. jan. 2024
Thank you for taking the time to share your feedback and I am sorry to hear you did not enjoy your experience. Please feel free to email me some more information regarding this situation so we can discuss this further. My direct email is lilly.salter@hiltonageasbowl.com. Kind regards,LillyGuest Relations Manager

2/10 – Forferdelig

Helen

Likte ikke: Personale og service
Poor service
Absolute confusion on room, payments, some staff not helpful at all. Very disappointed!
Bodde her 1 natt i januar 2024
Svar fra Lilly den 29. jan. 2024
Thank you for taking the time to share your feedback and I am sorry to hear you did not enjoy your experience. Please feel free to email me some more information regarding this situation so we can discuss this further. My direct email is lilly.salter@hiltonageasbowl.com. Kind regards,LillyGuest Relations Manager

10/10 – Utmerket

Mark

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra Lilly den 21. jan. 2024
Thank you for taking the time to share your feedback and I am pleased to hear you enjoyed your experience with us. We hope to welcome you again in the future.Kind regards,LillyGuest Relations Manager

10/10 – Utmerket

Zhifeng Eric

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Will comeback
Bodde her 2 netter i januar 2024
Svar fra Lilly den 21. jan. 2024
Thank you for taking the time to share your feedback and I am pleased to hear you enjoyed your experience with us. We hope to welcome you again in the future.Kind regards,LillyGuest Relations Manager

10/10 – Utmerket

Gordon

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice Hilton hotel, modern and clean, easy free parking
Bodde her 1 natt i januar 2024
Svar fra Lilly den 21. jan. 2024
Thank you for taking the time to share your feedback and I am pleased to hear you enjoyed your experience with us. We hope to welcome you again in the future.Kind regards,LillyGuest Relations Manager

10/10 – Utmerket

Gordon

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect modern hotel, easy free parking
Bodde her 2 netter i januar 2024
Svar fra Lilly den 21. jan. 2024
Thank you for taking the time to share your feedback and I am pleased to hear you enjoyed your experience with us. We hope to welcome you again in the future.Kind regards,LillyGuest Relations Manager

10/10 – Utmerket

Adetohun

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here with my daughter for her 16 we had a lovely time at the spa, room was really nice and the staff were friendly
Bodde her 1 natt i desember 2023
Svar fra Lilly Salter den 21. jan. 2024
Thank you for taking the time to share your feedback and I am pleased to hear you enjoyed your experience with us. We hope to welcome you again in the future.Kind regards,LillyGuest Relations Manager

8/10 – Bra

Roseanna

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Would stay again
The view was fantastic. However room was a little small. The bathroom was very modern, equipped with shampoo and conditioner and body soap. But no glasses but the reception staff were quick to bring some to the room when we asked for some. Overall a wonderful stay.
Bodde her 1 natt i desember 2023
Svar fra Lilly den 11. jan. 2024
Thank you for taking the time to share your feedback and it was great to hear you enjoyed your stay, we hope to welcome you back in the future.Kind regards,LillyGuest Relations Manager

8/10 – Bra

Mélanie

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Lilly den 31. jan. 2024
Thank you for taking the time to share your feedback, we hope to welcome you back in the future.Kind regards,LillyGuest Relations Manager

2/10 – Forferdelig

John

Bodde her 2 netter i desember 2023
Svar fra Lucia den 7. jan. 2024
Thank you for sharing your ratings.

10/10 – Utmerket

Maria

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great Hotel
Everything was perfect, room clean, service from check in to bar and restaurant was great also food very tasty. Only the bed didn’t do my back much good, bit too springy for me unlike our last room when we stayed in the summer.
Bodde her 1 natt i desember 2023
Svar fra Lilly den 1. jan. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We hope to welcome you back to our hotel in the not too distant future. Sincerely, Lilly Guest Relations Manager Hilton at The Ageas Bowl

10/10 – Utmerket

Jane

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing Hotel
Love The Hilton at Ageas Bowl, stayed there many times. Lovely staff, amazing food and service. Exceptionally clean rooms. I always book the pitch view rooms. Highly recommended
Bodde her 1 natt i desember 2023
Svar fra Lilly den 1. jan. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We hope to welcome you back to our hotel in the not too distant future. Sincerely, Lilly Guest Relations Manager Hilton at The Ageas Bowl

10/10 – Utmerket

p

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
boxing day
Great nights sleep, nice atmosphere,good evening food and fab selection at breakfast, looking forward to our next stay
Bodde her 1 natt i desember 2023
Svar fra Lilly den 1. jan. 2024
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We hope to welcome you back to our hotel in the not too distant future. Sincerely, Lilly Guest Relations Manager Hilton at The Ageas Bowl

6/10 – Grei

ELIZABETH

Likte: Personale og service og romkomfort
Ok for an overnight
Nice hotel but showing its age in places (leaking sink, dirty carpets). Exceptional service from front of house, on-site services (restaurant, bar) limited. Good for an overnight but would expect more…even the water in the room has a charge!
Bodde her 1 natt i desember 2023
Svar fra Lucia den 26. des. 2023
Thank you for taking the time to share your experience regarding your recent stay. We hope to have the pleasure of welcoming you back.

10/10 – Utmerket

Ross

Bodde her 1 natt i desember 2023
Svar fra Lucia den 21. des. 2023
Thank you for your ratings.

10/10 – Utmerket

Sian

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2023
Svar fra Lucia den 21. des. 2023
Thank you for your ratings.

10/10 – Utmerket

Pamela

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Lovely Hotel
The hotel was lovely and very clean …The only thing I missed was a biscuit with my coffee …very efficient check in
Bodde her 1 natt i desember 2023
Svar fra Lucia den 21. des. 2023
Thank you for your feedback and we look forward to welcoming you again.

8/10 – Bra

Phyllis

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
VIP treatment
Had a lovely surprise when checking in as we were given VIP for the day. Upgraded room with balcony, complimentary drink and breakfast. Unfortunately, didn't have time to take advantage of the other offers available. Christmas meal with others & food was excellent. Will definitely book again.
Bodde her 1 natt i desember 2023
Svar fra Lucia den 21. des. 2023
Thank you for your feedback and we look forward to welcoming you again.

10/10 – Utmerket

Paul

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i desember 2023
Svar fra Lucia den 21. des. 2023
Thank you for your ratings.

10/10 – Utmerket

Chris

Bodde her 1 natt i desember 2023
Svar fra Lucia den 21. des. 2023
Thank you for your ratings.

10/10 – Utmerket

Thomas Peder Reng

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Flot hotel og gode rummelige rum.
Bodde her 1 natt i november 2023
Svar fra Lucia den 21. des. 2023
Thank you for your feedback.

8/10 – Bra

Trevor

Bodde her 1 natt i november 2023
Svar fra Lucia den 21. nov. 2023
Thank you for your ratings and we hope to welcome you again.

10/10 – Utmerket

RICHARD

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Overnight business stay. Room was excellent - spacious, comfortable, modern and quiet. Also has a gym and spa. Would definitely return. Breakfast buffet is particularly good - a cut above other hotels I would say. Hotel is part of the cricket stadium so is a bit isolated so may not be for all. Would require driving to a local restaurant as nothing really walkable from what I could tell - so you need to orientate around the hotel which was fine for the one night stay
Bodde her 1 natt i november 2023
Svar fra Lucia den 17. nov. 2023
Thank you for taking a moment to share your experience. I am pleased to hear that you found your overall stay at the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Kind regards,

10/10 – Utmerket

David

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Enjoyable
Always enjoyable..... over priced for a pitch facing balcony bedroom, but golf course facing are good value. Breakfast very nice and lots of choice.
Bodde her 1 natt i november 2023
Svar fra Lucia den 17. nov. 2023
Thank you for your feedback, we are happy to hear you have enjoyed your stay. We look forward to welcoming you again. Kind regards,Lucia

8/10 – Bra

Jocelyne

Reiste med partner
Likte: Fasiliteter
Vraiment bien
Bodde her 1 natt i oktober 2023
Svar fra Lilly Salter den 12. nov. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Lilly Guest Relations ManagerHilton at The Ageas Bowl

8/10 – Bra

Joe

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023
Svar fra Lilly Salter den 12. nov. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Lilly Guest Relations ManagerHilton at The Ageas Bowl

8/10 – Bra

Eva

Likte: Personale og service og overnattingsstedets bygg og tilstand
The shelf under the sink was covered in dust. There were small bits of litter at the under edges of the bed.
Bodde her 3 netter i oktober 2023
Svar fra Lucia den 5. nov. 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we're very sorry you were unhappy. Please rest assured we take all feedback seriously and I have forwarded your comments on to the Rooms Division Manager, to further aid the training and development of the Housekeeping team. We hope you will consider staying with us in the future.

10/10 – Utmerket

Emma

Reiste med partner, Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Hotel was lovely, staff were amazingly helpful, friendly and efficient. Not a lot in the immediate vicinity but maybe we booked in wrong place for what we wanted! Felt it was quite pricey though but you got what you paid for.
Bodde her 2 netter i oktober 2023
Svar fra Lilly Salter den 30. okt. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Lilly Guest Relations ManagerHilton at The Ageas Bowl

8/10 – Bra

Verifisert reisende

Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2023
Svar fra Lilly Salter den 30. okt. 2023
Thank you for taking a moment to share your experience. I am pleased to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future.Sincerely,Lilly Guest Relations ManagerHilton at The Ageas Bowl