Rom – superior, 2 queensize-senger (Lake) | Terrasse/patio

Anmeldelser av The Landing Resort & Spa

4.5 out of 5
The Landing Resort & Spa
4104 Lakeshore Blvd, South Lake Tahoe, CA

Anmeldelser

9,0

Fantastisk

Rangering på 10 − Utmerket. 660 av totalt 1001 anmeldelser." "
Rangering på 8 − Bra. 190 av totalt 1001 anmeldelser." "
Rangering på 6 − Grei. 82 av totalt 1001 anmeldelser." "
Rangering på 4 − Dårlig. 43 av totalt 1001 anmeldelser." "
Rangering på 2 − Forferdelig. 26 av totalt 1001 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

8,6/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Michael

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was well kept. The only thing was for one of their top units, the bed was worn out.
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Blanca Selene

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Perfect
Bodde her 1 natt i mai 2024
Svar fra Adam den 20. mai 2024
Ms. Selene -- Thank you so much! I am so pleased to hear that your stay exceeded expectations! Come back and visit us again very soon!

10/10 – Utmerket

Chrissi og St charles

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We came for a wedding. Smaller property but every thing we needed or wanted was included. Bikes, pool, ht tub, shuttle service. Mel the shuttle driver was wonderful. Great views. Amazing food at resturant
Bodde her 2 netter i mai 2024
Svar fra Adam den 20. mai 2024
Chrissi -- Thank you so much for your kind words and glowing review! I am so pleased to hear that you enjoyed your time with us and that your service experience made such a lasting impression! I will share your kind words with Mel and the rest of our team, as we always make a point to celebrate wonderful guest feedback such as yours. Thank you again and we look forward to welcoming you back the next time your travels bring you back to Lake Tahoe!

10/10 – Utmerket

Cheryl

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 1 natt i mai 2024
Svar fra The Landing Resort & Spa Team den 20. mai 2024
Thank you for the wonderful review! We are glad you enjoyed your stay with us.

10/10 – Utmerket

Lee Gerard

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The beach is right across from the property. Our room had a great view of the lake which was awesome for sunsets and great to wake up to in the morning. The room was clean and tastefully decorated. The only thing we wish it had was a microwave oven otherwise, it had all the convenience expected from this type of hotel.
Bodde her 2 netter i mai 2024
Svar fra Adam den 18. mai 2024
Lee -- thank you so much for your kind words! I am so pleased you found your room thoughtfully appointed and well-positioned to enjoy our world-famous lake views! Microwaves are also available upon request, so please let us know in advance of your next visit and we will be more than happy to have one placed in your room. Thank you again and we look forward to seeing you again soon!

10/10 – Utmerket

Evan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra The Landing Resort & Spa Team den 2. mai 2024
Thank you so much for the wonderful review! We are so glad you enjoyed your stay with us and hope to see you again soon.

10/10 – Utmerket

Lana

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Helpful and friendly staff. Beautiful room and the bathroom was amazing! Even had heated floor tiles and a heated toilet seat! Wonderful and comfortable place.
Bodde her 1 natt i april 2024
Svar fra The Landing Resort & Spa Team den 2. mai 2024
Thank you so much for the wonderful review! We are so glad you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Benjamin og Sacramento

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra The Landing Resort & Spa Team den 2. mai 2024
Thank you so much for the wonderful review! We are so glad you enjoyed your stay with us and hope to see you again soon.

4/10 – Dårlig

Jenny og Hickory

Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel should not be a VIP hotel. The view is beautiful, but that’s the only thing beautiful about this hotel. The deck and the shower were both unclean when I got there. It took 2 days and several ugly phone calls to get the air fixed. (I will say they eventually waived the resort fee after I gave them a low-scoring Expedia survey about my check-in experience.) The area around the pool and the hot tub looked like an old trailer park setup. The restaurant got our simple order wrong. The parking was extremely limited. I don’t get their high rating — I really don’t.
Bodde her 4 netter i april 2024
Svar fra The Landing Resort & Spa Team den 2. mai 2024
Thank you so much for filling out a review regarding our most recent stay. We strive to provide our guest's with flawless, bespoke service, so we we were disappointed to observe some of the issues you had with your stay.Here at The Landing Lake Tahoe we truly value all guests feedback as it shows us where we most need to improve.

10/10 – Utmerket

Phu

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Clean and friendly staffs
Bodde her 1 natt i april 2024
Svar fra Adam den 13. mai 2024
Thank you Phu! I am so pleased to read that your stay made such a lasting impression. Come back and visit us again the next time your travels bring you back to Lake Tahoe!

10/10 – Utmerket

Damien Charles

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Staff were awesome!
Bodde her 5 netter i april 2024
Svar fra The Landing Resort & Spa Team den 25. apr. 2024
Thank you so much for the review! We are so glad you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Maria

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful resort on the lake. The staff was unbelievable and helpful in all aspects of our stay. We had massages at the spa and seriously one of the massages we had and we usually get one wherever we travel. Greta and Alex were both fabulous. The restaurant has a great menu we ate there every night, the chef if superb everything on the menu is delicious, nice wine list as well. Very dog friendly, our pup was greeted with a welcome treat bag with a toy and some goodies and goodies. Rooms are spacious and comfortable. Highly recommend this place.
Bodde her 3 netter i april 2024
Svar fra The Landing Resort & Spa Team den 25. apr. 2024
Thank you so much for the wonderful review! We are so glad you enjoyed your stay with us and hope to see you again in the future. Thank you as well for the special shout out to our outstanding staff!

10/10 – Utmerket

Julie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Had a wonderful 2-night stay at The Landing Resort & Spa. Had a nice view of the lake. Friendly staff. Easily accessible and lots of dining option nearby. Would definitely come back again soon! Thank you for the hospitality.
Bodde her 2 netter i april 2024
Svar fra The Landing Resort & Spa Team den 15. apr. 2024
Thank you so much for the amazing review! We are so glad you enjoyed your stay and hope to see you again soon.

10/10 – Utmerket

Kristina

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great
Bodde her 2 netter i april 2024
Svar fra The Landing Resort & Spa Team den 15. apr. 2024
Thank you so much for the review! We hope to see you again in the future.

10/10 – Utmerket

Nicolas

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We loved our stay. This was our second visit and will return.
Bodde her 2 netter i mars 2024
Svar fra The Landing Resort & Spa Team den 10. apr. 2024
Thank you for your review! We are so glad that you enjoyed your stay with us.

10/10 – Utmerket

Suki

Reiste med partner, Reiste med familie og små barn, Reiste med familie, Reiste med en gruppe, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
I had a fantastic experience with my two cats and bf at this place! It was my first time staying here for a weekend trip, and I highly recommend it for a leisurely getaway. The staffs are very friendly and helpful! The room was spacious, elegant, cozy, and spotless. The balcony offered an excellent view of the mountains and the lake. We ordered room service for dinner at Jimmy’s restaurant (on-site) because the restaurant was full, but the food served was hot and delicious. We checked out the restaurant and the lakeside view was terrific! Very convenient location, just a 4-minute drive from Heavenly Village. They also offered a free two-mile shuttle service!
Svar fra The Landing Resort & Spa Team den 8. apr. 2024
Thank you so much for the wonderful review. We are so glad you enjoyed your stay with us and hope to see you again in the future.

10/10 – Utmerket

Jeremy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i april 2024
Svar fra The Landing Resort & Spa Team den 6. apr. 2024
Thank you for the wonderful review! We look forward to welcoming you again and are so glad you enjoyed your stay.

10/10 – Utmerket

DOUG

Bodde her 1 natt i april 2024
Svar fra The Landing Resort & Spa Team den 29. apr. 2024
Thank you so much for the review! We hope to see again soon.

10/10 – Utmerket

neelam

Reiste med familie, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything about this hotel is amazing! I cannot say thank you enough to all the Staff members. One of the friendliest resorts I’ve ever stayed in.
Bodde her 2 netter i mars 2024
Svar fra The Landing Resort & Spa Team den 4. apr. 2024
Thank you for the wonderful review! We are happy you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Tyler

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place to stay. The hotel restaurant Jimmy's is incredible, the staff is amazing! Area is great!
Bodde her 2 netter i mars 2024
Svar fra The Landing Resort & Spa Team den 3. apr. 2024
Thank you so much for the wonderful review! We are so glad you enjoyed your stay with us and hope to see you in the future.

6/10 – Grei

KATHY

Reiste med partner
Likte: Personale og service
The location surrounding area appeared ran down to include the streets. additional resort fees which included being charged to park at the hotel was disappointing. Didn't notice additional fees at booking.
Bodde her 1 natt i mars 2024
Svar fra CR den 30. mars 2024
Hello Kathy,My name is Charles Rounds and I am the Front Office Manager at The Landing Lake Tahoe Resort & Spa. I wanted to personally reach out to you in regard to your unpleasant experience during your stay with us. Our main focus is to make sure all guests are enjoying their stay and I was concerned to see you provided some low marks in your survey. I understand that during your most recent visit, your experience did not seem to align with the rates that you paid. I am so disappointed to hear this and deeply regret that this impacted your stay in such a profound way as we are always striving to provide our guests with the best experience possible. Please know that your sentiments do not fall on deaf ears. If you have any specifics as to how we could have improved your stay overall, please do let us know so that we can work towards creating an exceptional guest experience here at The Landing Lake Tahoe.Should your travels bring you back to Lake Tahoe, please do not hesitate to reach out to me. It would be my absolute pleasure to be your personal liaison here at the resort and provide you with a discounted rate as well as a complimentary upgrade. I am confident that we can regain your trust. Thank you so much, and I look forward to connecting with you soon. Charles RoundsFront Office ManagerThe Landing Lake Tahoe Resort & Spa(530) 541-5163

10/10 – Utmerket

Christina

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024
Svar fra The Landing Resort & Spa Team den 16. apr. 2024
Thank you so much for the review!

10/10 – Utmerket

Ralf og New York

Bodde her 1 natt i mars 2024
Svar fra The Landing Resort & Spa Team den 16. apr. 2024
Thank you so much for the review!

10/10 – Utmerket

Tierra og FAIRFIELD

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The guest service is absolutely unmatched compared to anywhere else we have stayed before and we are frequent travelers. You are greeted with an offering of champagne and assistance with your bags and an offer to park your vehicle for you [no charge]. The room was beautiful, cozy and warm. The bathroom is absolutely where it's at though... heated floors, heated toilet seat, jetted tub, raining shower head and robes with slippers just waiting for you. We ate one dinner at Jimmy's and it was fantastic, we also had breakfast delivered to the room one morning and it was delicious. We will absolutely be back to stay. 100/10 recommend.
Bodde her 2 netter i mars 2024
Svar fra The Landing Resort & Spa Team den 28. mars 2024
Thank you so much for the wonderful review! We are so glad you enjoyed your stay with us and hope to see you again soon.

8/10 – Bra

Nima

Bodde her 2 netter i mars 2024
Svar fra The Landing Resort & Spa Team den 15. apr. 2024
Thank you for the review! We hope that you enjoyed your stay and hope to see you again in the future!

6/10 – Grei

Kenyatta

Reiste med partner
Likte: Renhold og personale og service
The staff was the best! Very helpful very willing to accommodate. But the fact that we had to be accommodated at was awful when we got there the “Spa Tub” wasn’t working we had to call the maintenance guy! A that happened 2 times over the weekend we was there for are 1 anniversary and it was a disappointment, and the spa tub isn’t big enough for 1 adult person and they should disclose that before selling a photo shopped picture! DEFINITELY NOT WORTH THE MONEY.
Bodde her 2 netter i mars 2024
Svar fra CR den 27. mars 2024
Hello Kenyatta, Thank you so much for your feedback in regard to your recent stay at The Landing Lake Tahoe Resort & Spa. We really appreciate you taking the time to share your experience on Expedia.I also wanted to extend my sincerest apologies for the problems associated with your tub. I want to reassure you that your feedback will be addressed as we would like to avoid similar comments moving forward. We are always striving to improve the overall guest experience here at The Landing Lake Tahoe, so please know your comments will not fall on deaf ears. Please feel free to reach out to me personally, in the future should you choose to stay with us again.Thank you again and we look forward welcoming you back in the future.Thank you,Charles RoundsFront Office ManagerThe Landing Lake Tahoe Resort & Spa(530) 541-5163

8/10 – Bra

Maria

Reiste med familie
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Thanks
Bodde her 1 natt i mars 2024
Svar fra CR den 23. mars 2024
Hello Maria,Thank you so much for your positive review in regard to your recent stay at The Landing Lake Tahoe Resort & Spa. It was such a pleasure to host you for your special Lake Tahoe getaway!I look forward to showing you exceptional service in the future and welcoming you back very soon. Thank you so much!Charles RoundsFront Office ManagerThe Landing Lake Tahoe Resort & Spa(530) 541-5263

10/10 – Utmerket

Tracy

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This property is exquisite. From the champagne greeting, friendly staff, to the views. We stayed in a lakefront room and were not disappointed. Fireplace was smaller than thought, but the property made up for it with its restaurant and room service options. Wished the restaurant had an outside firepit running as that is why we stayed there (for the view). We were told it was too cold outside, very disappointing they would not run the firepits. We were there for the Winter Reggae fest and was a little disappointed the shuttle service stopped at 10pm and we had to find other means to get back to hotel in the snow. Highly recommend and splurge for the lakefront room, you will not be disappointed. All in all 5 starts!
Bodde her 2 netter i februar 2024
Svar fra The Landing Resort & Spa Team den 23. mars 2024
Thank you so much for the wonderful review! We will take your comments into consideration as well about the fire pits and shuttle service. We hope to see you again soon and are so glad you enjoyed your stay.

10/10 – Utmerket

Manoussos

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Friendly and competent staff, pleasant lakeside location and well appointed rooms. Lake view rooms have beautiful views of the lake and beach
Bodde her 3 netter i mars 2024
Svar fra The Landing Resort & Spa Team den 20. mars 2024
Thank you so much for the review! We are so happy you enjoyed your stay with us and hope to see you again in the future.

8/10 – Bra

michael

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful view of Lake Tahoe. Fireplace in our room was very cozy & bed was comfortable.
Bodde her 2 netter i mars 2024
Svar fra The Landing Resort & Spa Team den 19. mars 2024
Thank you so much for the review! We are so glad you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Rahul

Reiste med partner, Reiste med en gruppe, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Really friendly and accommodating staff! 10/10 recommend. Can’t imagine going back to South Lake Tahoe and staying anywhere else
Bodde her 2 netter i mars 2024
Svar fra The Landing Resort & Spa Team den 19. mars 2024
Thank you so much for the wonderful review! We are so glad you enjoyed your stay with and hope to see you in the future.

10/10 – Utmerket

Janette

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Our stay was great. I really liked the heated bathroom floors as well as toilet seat!! Property is in walking distance of all the things…shopping, food, skiing, casinos. It’s also right next to the lake which is a nice way to wake up.
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Stephanie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful stay with a beautiful view.
Bodde her 1 natt i mars 2024
Svar fra The Landing Resort & Spa Team den 8. mars 2024
Thank you so much for your wonderful review! We are so glad you enjoyed your stay and hope to see you again in the future.

10/10 – Utmerket

Stephen

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely property! Will definitely stay here again!
Bodde her 2 netter i februar 2024
Svar fra The Landing Resort & Spa Team den 4. mars 2024
Thank you so much for the review! We hope to see you again in the future here at The Landing.

8/10 – Bra

Hristo

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
What I like: nice, clean and quiet place with amazing view! What I don’t like: our room was smaller than I expected and little bit overpriced ( overpriced like everything in Tahoe 😁)
Bodde her 3 netter i februar 2024
Svar fra The Landing Resort & Spa Team den 4. mars 2024
Thank you so much for the review! We are so glad you enjoyed your stay with us hope to see you again in the future here at The Landing.

10/10 – Utmerket

Lisa

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Pleasant staff, comfortable rooms, shuttle to everywhere you want to go.
Bodde her 3 netter i februar 2024
Svar fra The Landing Resort & Spa Team den 4. mars 2024
Thank you so much for the review! We hope to see you again in the future here at The Landing.

10/10 – Utmerket

samer

Bodde her 2 netter i februar 2024
Svar fra The Landing Resort & Spa Team den 20. mars 2024
Thank you so much for the review! We are so happy you enjoyed your stay with us and hope to see you again in the future.

10/10 – Utmerket

Enrique

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The entire stay was amazing room jacuzzi tub restaurant services everything everything was perfect so romantic
Bodde her 1 natt i februar 2024
Svar fra The Landing Resort & Spa Team den 4. mars 2024
Thank you so much for the review! We are so glad you enjoyed your stay with us hope to see you again in the future here at The Landing.

10/10 – Utmerket

Kevin og Laguna Woods

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i februar 2024
Svar fra The Landing Resort & Spa Team den 20. mars 2024
Thank you so much for the review! We are so happy you enjoyed your stay with us and hope to see you again in the future.

10/10 – Utmerket

Ruitao

Reiste med partner, Reiste med kjæledyr
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Dog friendly
Bodde her 2 netter i februar 2024
Svar fra The Landing Resort & Spa Team den 4. mars 2024
Thank you so much for the review! We are so glad you enjoyed your stay with us hope to see you again in the future here at The Landing.

10/10 – Utmerket

Joshua og Dublin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
would definitely stay here again!
Bodde her 1 natt i februar 2024
Svar fra The Landing Resort & Spa Team den 4. mars 2024
Thank you so much for the review! We are so glad you enjoyed your stay with us hope to see you again in the future here at The Landing.

10/10 – Utmerket

Kenneth

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Easy access to the beach.
Bodde her 2 netter i februar 2024
Svar fra The Landing Resort & Spa Team den 4. mars 2024
Thank you so much for the review! We are so glad you enjoyed your stay with us hope to see you again in the future here at The Landing.

10/10 – Utmerket

Mohini

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
enjoyed our stay there
Bodde her 1 natt i desember 2023
Svar fra The Landing Resort & Spa Team den 4. mars 2024
Thank you so much for the review! We are so glad you enjoyed your stay with us hope to see you again in the future here at The Landing.

10/10 – Utmerket

Kristina og Las Vegas

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great experience all around.
Bodde her 3 netter i februar 2024
Svar fra The Landing Resort & Spa Team den 4. mars 2024
Thank you so much for the review! We are so glad you enjoyed your stay with us hope to see you again in the future here at The Landing.

10/10 – Utmerket

Monique

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Stayed here as a quick getaway with some girlfriends & it was the perfect little spot! Walking distance to the main tourist area with shops & dining options. The lake is right outside the resort however there is a gate that isn’t shown in the photos online. Just a FYI :) It’s open for all! Super convenient
Bodde her 2 netter i januar 2024
Svar fra The Landing Resort & Spa Team den 7. feb. 2024
Thank you so much for your review! We are so glad you enjoyed The Landing and that we were able to make your getaway special and we hope to see you again soon.

10/10 – Utmerket

Miriam

Bodde her 2 netter i januar 2024
Svar fra The Landing Resort & Spa Team den 7. feb. 2024
Thank you so much for the review! We are so glad you enjoyed your stay with us and hope to see you again soon.

10/10 – Utmerket

Carol

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i januar 2024
Svar fra The Landing Resort & Spa Team den 7. feb. 2024
Thank you so much for the review! We are so glad you enjoyed your stay and hope you visit us again soon.

10/10 – Utmerket

Henry

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best Tahoe hotel
Stay couldn't have been better. Probably one of the best hotel stays we've ever had. Staff was stellar. Took care of everything we could want. Sarafina was a gem absolutely outstanding. We felt so pampered. Going back in Feb to celebrate a birthday. Can't wait!
Bodde her 2 netter i desember 2023
Svar fra The Landing Resort & Spa Team den 7. feb. 2024
Thank you so much for this wonderful review! We are so glad you enjoyed your stay with us so much you decided to return. We take pride that Serafina and the staff provided you excellent service throughout your stay and hope to continue that standard at your next visit.

4/10 – Dårlig

Jisoo og San Ramon

Likte ikke: Personale og service og fasiliteter
While the property and room were okay, they were not truthful about the $60 food and beverage credit per room. When checking in, they said it could be used at any time but when we tried to use it for brunch on the day of checkout, they did not honor it. They probably use this to scam their customers.
Bodde her 1 natt i januar 2024
Svar fra The Landing Resort & Spa Team den 8. mars 2024
Thank you for taking the time to leave us this feedback. We normally don't have issues with the credit, so hearing that we weren't able to honor is upsetting and something we want to resolve on our end. We will be bringing your concerns to the appropriate parties and addressing them as such. If you decide to stay with us in the future, please feel free to reach out to our Front Office Manager Charles, or our Assistant Front Office Manager Serafina and we can see what we can do for you.

10/10 – Utmerket

Dalila

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra The Landing Resort & Spa Team den 4. mars 2024
Thank you so much for the review! We are so glad you enjoyed your stay with us hope to see you again in the future here at The Landing.