Dear Palapeshkov,I appreciate the time take the time to share your experience during your recent stay with us.At Village Hotel Sentosa, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we have taken the appropriate measures to address the problem and prevent future occurrence.I hope that you give us another opportunity to welcome you back to our Village.Yours Sincerely,Adam Loo“Where you eat, play and explore like a local”

Dear Thomas, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Kirstie Rebecca Abed, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Solette,Thank you for taking the time to share your feedback about your recent stay with us. We're delighted to hear that you enjoyed our central location and found the family room functional and well-thought-out. We appreciate your suggestions regarding eco-friendly amenities and the pool area. Your insights are valuable to us, and we will certainly consider them to enhance our guests' experience.We hope to welcome you and your family back for another memorable stay.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Luz, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Yukun, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We appreciate your recommendation and look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear neil bryan,Thank you for taking the time to share your feedback. We're delighted to hear that you enjoyed our facilities, especially the pool, and found our staff to be lovely. We apologize for the cleanliness issues you experienced during your stay. Your comments are invaluable, and we will address this with our housekeeping team to ensure better service in the future. We hope to welcome you back and provide an improved experience.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Elfi, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Boryana, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review. We appreciate your compliments for our friendly staff and amazing pools. We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Jennifer, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Taku,Thank you so much for your wonderful review! We're thrilled to hear that you and your son had a great staycation and enjoyed your time with us. Your kind words about our staff and the cleanliness of our hotel mean a lot to us. We look forward to welcoming you back for another memorable stay.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear HUNGCHUEH, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear HSIAO-WEI,Thank you for taking the time to share your experience with us. We're delighted to hear that you enjoyed our convenient location, the nearby dining options, and our in-room Hyflux water tap. We're also glad to know that your daughter loved our breakfast and pools.We apologize for the wait during check-in and appreciate your understanding. Your feedback is valuable, and we will strive to improve our check-in process.We look forward to welcoming you and your family back for another stay soon!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Kyd,Thank you so much for your wonderful review! We're thrilled to hear that you and your son had a great staycation and enjoyed your time with us. Your kind words about our staff and the cleanliness of our hotel mean a lot to us. We look forward to welcoming you back for another memorable stay.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Penny,Thank you for your thoughtful review. We're delighted to hear that you enjoyed our property's location, the clean rooms, and our helpful front desk staff. We apologize for the inconvenience you experienced with the towel service and the pool hours. Your feedback is invaluable, and we will work to ensure towels are always readily available. Additionally, we have addressed the issue of removing empty glasses promptly to enhance the morning experience for our guests.We're thrilled that you would recommend our hotel and look forward to welcoming you back in the future.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear KA MAN, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Ting An, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We have also noted on your feedback on the pool cleanliness and are actively working on it. We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Stuart, Thank you for your feedback. We appreciate your comments about our convenient location and enjoyable pools. We apologize for the inconvenience regarding the room size and lack of storage space. Your suggestion about adding more sun loungers is noted. We are always looking to improve and hope to welcome you back for a better experience in the future.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Karyn, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Ricardo, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Marie,Thank you for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay at our property and found our amenities, including the pools, to your satisfaction.Your kind words about our friendly staff are greatly appreciated, and we're delighted that you had a wonderful time exploring Sentosa Island. We hope to have the pleasure of welcoming you back for another memorable stay in the future.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear UZAWA, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Guest, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Yuichi,Thank you for taking the time to share your experience with us. We are delighted to hear that you and your children enjoyed your stay at our hotel. Providing a welcoming environment for families is a top priority for us, and we are thrilled to know that you found our facilities, including the pool and children's area, to your satisfaction.We appreciate your kind words about our restaurant and proximity to the beach, as well as your trust in choosing to stay with us again in the future. Your satisfaction is our utmost reward, and we look forward to welcoming you back for another enjoyable stay.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Adam, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Medileen,Thank you so much for taking the time to share your experience with us. We're thrilled to hear that you enjoyed your stay and found our location to be perfect for a peaceful getaway close to nature. It's wonderful to know that you appreciated the view from your room and found our proximity to Sentosa express convenient. We hope to welcome you back for another relaxing stay soon!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Nathan,Thank you so much for your wonderful review! We're thrilled to hear that you and your son had a great staycation and enjoyed your time with us. Your kind words about our staff and the cleanliness of our hotel mean a lot to us. We look forward to welcoming you back for another memorable stay.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Nicola,Thank you for taking the time to share your experience with us. We are thrilled to hear that you had such a wonderful stay at our hotel! It brings us great joy to know that our team went above and beyond to make your arrival and check-in experience special, especially for your young children. We're delighted that you found the rooms clean and comfortable, and that the little touches we added enhanced your stay. We genuinely appreciate your kind words and hope to have the pleasure of welcoming you and your family back for another fantastic experience in the future.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Cyrus, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear MELANIE, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Joseph, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Pei Yin, Thank you for taking the time to share with us your experience. It is always a great pleasure to receive a good rating review.We look forward to welcome you back to our Village in the near future!Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"

Dear Rosnidar,Thank you for sharing your recent experience with us. We're delighted to hear that you enjoyed the highlights of our property, particularly our various pools, and found our staff to be attentive and accommodating. It's wonderful to know that your family felt welcomed and entertained during your stay, especially with the thoughtful gesture of providing coloring word puzzle sets for the kids.Your constructive feedback regarding the bathroom door locks, the placement of coffee/tea-making amenities, and the breakfast buffet is greatly appreciated. We sincerely apologize for any inconvenience you encountered in these aspects of your stay. Rest assured, your comments have been duly noted and will be taken into careful consideration as we continually strive to improve our guests' experience.Once again, thank you for choosing to stay with us and for taking the time to provide us with your valuable feedback. We hope to have the opportunity to welcome you back for an even more enjoyable stay in the future.Yours Sincerely, Zaffry Othman"Where you eat, play and explore like a local"