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Anmeldelser av The Robertson House by The Crest Collection

4 out of 5
The Robertson House by The Crest Collection
1 Unity Street, Singapore

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 81 av totalt 138 anmeldelser." "
Rangering på 8 − Bra. 39 av totalt 138 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 138 anmeldelser." "
Rangering på 4 − Dårlig. 5 av totalt 138 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 138 anmeldelser." "

9,4/10

Renhold

9,0/10

Personale og service

9,2/10

Fasiliteter

9,0/10

Overnattingsstedets bygg og tilstand

8,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Kevin

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good
Service was incredible! The only issue was the A/C, it worked, but it would reset to 24 every few hours despite being put to 18. And they had no fans available. If I return to Singapore, I will consider staying here again, but I will bring my own fan.
Bodde her 4 netter i januar 2024

10/10 – Utmerket

Kjell Arild

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Highly recommended
Excellent breakfast, newly renovated, close to metro. Lovely area for a walk.
Bodde her 4 netter i desember 2023
Svar fra The Robertson House team den 2. jan. 2024
Hi Kjell Arild,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay. Indeed, our central location means you can access all the local attractions by foot. A stone’s throw away from Fort Canning MRT station and bus stops at our doorstep means that you can easily access the Orchard Shopping belt or even the Central Business District. We are also in close proximity to an array of business and entertainment attractions and surrounded by a host of iconic landmarks such as Fort Canning Hill and Singapore River. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next stay. Warm regards,The Robertson House team

8/10 – Bra

Bernice

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Decent swimming pool
Bodde her 2 netter i mai 2024

8/10 – Bra

Lynda Maree

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great location
Bodde her 3 netter i mai 2024

6/10 – Grei

Helena

Reiste med partner
Close to MTR
Bodde her 3 netter i mai 2024

10/10 – Utmerket

JAEGON

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
위치도 룸 컨디션도 좋습니다
Bodde her 2 netter i mai 2024

10/10 – Utmerket

Linda

Bodde her 2 netter i mai 2024

10/10 – Utmerket

Gary

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice hotel with Fort Canning MRT close by.
Bodde her 3 netter i mai 2024
Svar fra The Robertson House by The Crest Collection den 17. mai 2024
Hi Gary, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.

2/10 – Forferdelig

Gwen

Likte ikke: Personale og service
Bodde her 3 netter i april 2024
Svar fra The Robertson House team den 26. apr. 2024
Dear Gwen,Greetings from The Robertson House team.We regret that you have not enjoyed your stay here with us.Are you able to share more information with us on the events that took place for us to understand the situation better please.Thank you.The Robertson House team

10/10 – Utmerket

Kristina

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We stayed at a cornerroom on the right side, and appreciated the view of the pool, the skyline. Delicious breakfast, nice swimmingpool, walking distance to MRT and absolutely liked walking zlong the quays. We would recommend the hotel also for the friendlyness of the staff.
Svar fra The Robertson House team den 25. apr. 2024
Hi Kristina,Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay.We are glad that you enjoyed your time with us and found everything to be satisfactory.It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit. Warmest regards,

10/10 – Utmerket

Mike

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great complimentary coffee selections in the room. Very comfortable bedding, Nothing much to complaint at all, except that the hot water temperature fluctuates when taking a shower.
Bodde her 1 natt i april 2024
Svar fra The Robertson House by The Crest Collection den 17. mai 2024
Hi Mike,Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. We sincerely apologize for the water temperature fluctuation in the shower.We have taken your feedback seriously and have addressed the issue with our team to prevent such occurrences in the future.It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.

10/10 – Utmerket

Stacey og MAILORS FLAT

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our stay, breakfast was included & always a variety of hot & cold foods, that changes daily. Fort Canning is close & worth the walk. Beautiful french bakery is worth the visit. Transport for trains, buses is in walking distance. Lot's of restaurants around the property. House keeping didn't clean 1 day. Pool is great size though spa doesn't work.
Bodde her 8 netter i april 2024

10/10 – Utmerket

anu

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i mars 2024
Svar fra The Robertson House by The Crest Collection den 17. mai 2024
Dear Anu,Thank you for choosing The Roberston House by The Crest Collection for your recent stay. We hope that you enjoyed your time with us and found everything to be satisfactory.We hope to welcome you back soon.

6/10 – Grei

chiken

Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
立地がよいので選びました。クラークキーやフォートカニングに徒歩でアクセスでき、食事や散歩に最適です。ファシリティは、リフレッシュされていて清潔感があり、部屋は天井が高く、狭さを感じませんでした。ただ、壁が薄い。熟睡はできませんでした。あと、夜のプールが暗すぎて、だれも利用しません。朝食は高くて諦めました。欧米人の利用が多い気がします。日本人がいなくてよかった。
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Michael og Waihi Beach

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mars 2024

10/10 – Utmerket

Jessica

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Beautiful property, lovely staff, super close to public transport, had an amazing stay and would recommend
Bodde her 3 netter i mars 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Jessica,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 – Bra

Maria

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Room was nice, good water pressure on shower, bed and pillows comfortable. Closet is very very small. Very complete and delicious breakfast (surcharge... needs to be booked the day before otherwise they charge almost double). Restaurant hours did not suit my needs so never had the chance to eat there. No bar. Swimming pool very very nice. Hotel is expensive as all in Singapuere. 2 blocks away from MRT and bus stop so its easy to get to all locations. No need to spend money on taxis except airport.
Bodde her 8 netter i mars 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Maria, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit. Warm regards, The Robertson House team

10/10 – Utmerket

Andrea

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good location as nearby restaurants in both Robertson and Clarke quays.
Bodde her 3 netter i mars 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Andrea,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 – Bra

Lillian

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This hotel is 10 min walk from the river and mall, approx. 7 min walk to a bus station and 5 min walk to one of the Big Bus stops. When we got there (before checking time) our room was ready. We were very happy as we flew from Thailand and we wanted to rest. Unfortunately, the workers painting some doors on floor 8th were working that day and the smell of the paint or thinner was very strong and was causing us to feel nauseated. We went down to the reception and the check in had started with lots of people gathering in the small reception area. We were told they will try their best and to comeback later but I was determined to get a safer room right then. The reception staff did not feel that patient but they made us wait and found us another room in another floor. I am glad because we stayed there for 4 days. We did not use the pool as we were busy exploring the city but it look great. We did not try the food. You need to decide on your breakfast at check in. We did not, and we were not able to be seated unless we waited long and the cost for breakfast goes up significantly if you don't preschedule or pre-pay. There is a coffee place just across the street inside of a small shopping center for a coffee and pastry if you don't need a big breakfast. The bed was very comfortable and the room was great overall. Clean and comfy pillows.
Bodde her 3 netter i februar 2024

8/10 – Bra

Sim Hyun

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Location is oogd
Bodde her 2 netter i mars 2024

8/10 – Bra

SeEun

Forretningsreisende
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
concierge needs to be expanded. waiting line for check-in and check-out were too long and the staffs were very slow. early check-in and late check-out are mostly impossible at this hotel. water pressure was too low. breakfast was clean and wasn't bad.
Bodde her 4 netter i februar 2024

10/10 – Utmerket

Maxine

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing hotel would stay here again. Breakfast can be a little busy but good staff. Swimming pool is lovely could do with a few more loungers.
Bodde her 2 netter i februar 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Maxine,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

4/10 – Dårlig

Takashi

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 5 netter i februar 2024

10/10 – Utmerket

Jennifer

Reiste med en gruppe
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Well appointed rooms. Excellent air conditioning and comfortable beds.
Bodde her 2 netter i februar 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Jennifer, Greetings from The Robertson House! Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

10/10 – Utmerket

Kazuhito

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
何のストレスもなく快適に過ごせました。 施設もきれいで、スタッフも親切でした。 いいホテルです。
Bodde her 3 netter i februar 2024

8/10 – Bra

Belinda

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
no proper queue system for checking-in. but everything else is wonderful.
Bodde her 2 netter i februar 2024

10/10 – Utmerket

jinwoo

Bodde her 3 netter i februar 2024

6/10 – Grei

Ronald

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

8/10 – Bra

Juliana

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Delightful Accommodation
Great location for getting to Clarke Quay and beyond. The room is small but comfortable enough. The breakfast set-up and spread is amazing. One of the best we have ever enjoyed. We enjoyed the small and simple pool and fitness room as well. Appreciated the sweet gesture of acknowledging our special occasion.
Bodde her 3 netter i februar 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Juliana,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

10/10 – Utmerket

James Robert

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Staff frendly
Bodde her 3 netter i februar 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi James Robert,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 – Bra

Malte

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Schönes hotel
Bodde her 1 natt i februar 2024

10/10 – Utmerket

Wai Hung

Bodde her 1 natt i februar 2024

8/10 – Bra

Malte

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice Hotel. Only breakfast was very busily
Bodde her 2 netter i februar 2024

6/10 – Grei

Linda

Likte ikke: Renhold og romkomfort
Breakfast mayhem
Bodde her 5 netter i februar 2024

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Singapore comfort
Perfect location . Helpful staff! We’ll use it again!
Bodde her 1 natt i februar 2024

10/10 – Utmerket

William

Reiste med partner
The hotel was exceptional great location easy access to explore around the City. Will definitely be returning ❤️
Bodde her 1 natt i februar 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi William ,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

10/10 – Utmerket

Jarmo

Bodde her 7 netter i februar 2024

10/10 – Utmerket

HC

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Neil

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing breakfast
Lovely hotel I. Great location. Breakfast was one of the best I have ever had! Our room had a fantastic view of the city and within walking distance to river and Metro. Large swimming area with plenty of beds. Would stay here again and def recommend
Bodde her 3 netter i januar 2024
Svar fra Comment from Hotel Management den 1. apr. 2024
Hi Neil,Greetings from The Robertson House!Thank you for taking the time to give us your feedback about your recent stay and we hope you have had an enjoyable experience. It’s been a pleasure to have you with us and we look forward to welcoming you again for your next visit.Warm regards,The Robertson House team

8/10 – Bra

atsuo

Reiste med familie
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
この辺りに初めて宿泊しました。お部屋はマリーナ側に面しており、とてもView が良かったです。年末のベイエリアの花火も部屋から楽しめました。川沿いに沢山のレストランもあり、便利でした。 唯一の難点はレセプションの数が少ないこと。２つしかない為、タイミングが悪いとすごく待たなければならないことです。
Bodde her 6 netter i desember 2023

10/10 – Utmerket

Taehyun

Bodde her 3 netter i januar 2024

10/10 – Utmerket

Antony

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Amazing hotel great location
Bodde her 2 netter i januar 2024

2/10 – Forferdelig

Mariana

Bodde her 5 netter i november 2023

10/10 – Utmerket

Dale

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Deluxe hotel. Full service, great pool. Gym is small, only one bench to use free weights.
Bodde her 6 netter i januar 2024

2/10 – Forferdelig

Chua

Bodde her 1 natt i januar 2024

4/10 – Dårlig

Verifisert reisende

Forretningsreisende
Likte: Renhold og romkomfort
Likte ikke: Personale og service
Not worth the money
Breakfast selection was not much, juices are from concentrated and coffee was awful. The check in desk was extremely slow. Not much customer service and didn't explain breakfast and WiFi facilities until i asked. Before checking out, i phoned up in the room and wanted to book taxi in advance, but no one pick up the phone. I phoned again but no one answered. This hotel is either in need to service training or need more resources to be able to compete other hotels in Singapore. The toilet is leaking and water dripping all night that I couldn't sleep well.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Stacey

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay
This hotel is fantastic since the refurb, looks so smart and modern. Would highly recommend especially for the price.
Bodde her 1 natt i januar 2024

10/10 – Utmerket

Genevieve

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Le métro est à côté La piscine est vraiment mal Plusieurs restos à distance de marche

10/10 – Utmerket

SHIGEMITSU

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024

8/10 – Bra

Peter

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024