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Anmeldelser av Mercure Singapore Bugis

4 out of 5
Mercure Singapore Bugis
122 Middle Road, Singapore

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 321 av totalt 1000 anmeldelser." "
Rangering på 8 − Bra. 486 av totalt 1000 anmeldelser." "
Rangering på 6 − Grei. 130 av totalt 1000 anmeldelser." "
Rangering på 4 − Dårlig. 44 av totalt 1000 anmeldelser." "
Rangering på 2 − Forferdelig. 19 av totalt 1000 anmeldelser." "

8,4/10

Renhold

8,4/10

Personale og service

8,0/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Anniken og Norge

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fin beliggenhet nær metro og kjøpesenter. Bra bassengområde og takterrasse.
Bodde her 4 netter i desember 2019
Svar fra Philip Wong den 7. jan. 2020
Dear Anniken, We very much appreciate your comments regarding your stay at the Mercure Singapore Bugis. It is always a pleasure to receive positive feedback. We are delighted to know that you had a pleasant stay with us! I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Philip Wong General Manager

10/10 – Utmerket

Nebojsa

This is a fantastic hotel, with great amenities and super-friendly & helpful staff! The room and hotel in general are kept very clean and comfortable. The hotel offers a great swimming-pool at the 7th floor terrace and the rooftop balcony at the 15th floor, with an amazing view. These come in very useful for relaxing after long walking sessions around Singapore. The hotel staff let us use the swimming-pool and the showers free of charge hours after we checked out and just before we took off to airport. This was much appreciated as we could freshen up before taking our long journey back to Europe! Although the room was not too spacious, it was very cozy and stylish and offers a great view of the Singapore skyline! I highly recommend this hotel and will gladly stay there again myself!
Bodde her 2 netter i november 2018
Svar fra Philip Wong den 28. nov. 2018
Dear Nebojsa, Thank you so much for your detailed and informative review of your recent stay with us. We really do appreciate feedback like this as it perfectly describes our hotel. Thank you for being transparent and honest in your comments. I will share this with the team and they will be thrilled to know your comments. We hope to welcome you back again in the future. Regards, Philip Wong General Manager

6/10 – Grei

Verifisert reisende

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
The room is to small.
In general a ok hotel that is fresh, but the room is to small. The glass wall from the room to the wc is to see trough. No sun at the pool before 2 pm.The breakfast is good, but they run out of things at the buffet.
Bodde her 3 netter i juli 2018
Svar fra PW den 3. aug. 2018
Dear Guest, Thank you for taking the time to tell us about your experience at the Mercure Singapore Bugis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be assured that we have taken note of your feedback and will take it into consideration for our next renovation or refurbishment. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Philip Wong General Manager

10/10 – Utmerket

Thi kim ngan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Wow...very good hotel
Svar fra Alex Yang den 25. apr. 2018
Dear Thi kim ngan, Thank you so much for choosing our hotel when staying in Singapore. We hope to welcome you back again next time. Thank you again and see you then. Regards, Alex Yang Executive Assistant Manager

6/10 – Grei

ATSUSHI

Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
冷蔵庫が動かなかったので、何度かスタッフにお願いしましたが、結局、何もしてもらえませんでした。
Bodde her 2 netter i mai 2024

6/10 – Grei

HIROSHI

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
4年前に利用し、観光に便利なロケーションなので今回再利用。4年前に比べ価格は倍以上のSGD300に高騰していたが、部屋の作りはビジネスホテルのようでミネラルウォーター1本もない。スタッフの対応もフレンドリーとは言えず、ロケーション以外の満足度は高くない。チェックインの際、SGD1000のデポジットを求められ、SMBCゴールドカードを提示したところ、カード番号の表示がないカードは使いえないと断られ、慌てて予備のカードを使用。その場で決済すればよいのに何故わざわざデポジットを求めるのか理解できず。朝食ビュフェ、プールの景色はよかった。
Bodde her 3 netter i april 2024

8/10 – Bra

Ken

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very convenient to connect the MRT. The room is clean and well conditioned but it is small and there is no luggage strage space. The soundproofing is not parfect. The conversation at the corridor was noisy.
Bodde her 5 netter i april 2024

6/10 – Grei

Richard

Reiste med en gruppe
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Location was fine but the rooms were tiny….
Bodde her 2 netter i april 2024

8/10 – Bra

CHING CHOI

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Reasonable business hotel
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Koki

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
your pool and gym are very nice! thank you very much!
Bodde her 3 netter i mars 2024

10/10 – Utmerket

Michael

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024

10/10 – Utmerket

Hiroshige

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
　Bugisという繁華街の中心に位置し、ショッピングセンター、ホーカー、駅（Bugis、Bencoolen）が周辺にあることから、シンガポールが初めての人でも、出張で数週間の滞在でも困ることが無い。 　徒歩でもクラークキーやリトルインディアといった隣接エリアにアクセスできる点も便利。 　ホテル内の施設もアメニティ、清掃と十分なレベルで日本人感覚でも不自由なく過ごせると感じられた。
Bodde her 9 netter i februar 2024

10/10 – Utmerket

Masayuki

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is fantastic!
Bodde her 2 netter i februar 2024

10/10 – Utmerket

Matthias

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Vor allem für Familien tolle Zimmer mit schöner Aussicht. Die Lage ist nahezu unschlagbar. Der Pool ist super. Mal die defekten Lampen austauschen ;-)
Bodde her 6 netter i februar 2024

8/10 – Bra

Thai Binh

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Great location. Walking distance to bugis junction, shopping centres and MRT station. Staffs are professional and helpful. Room size is reasonable (in Singapore). However, the room wall is paper thin, you can hear everything from next door or hallway.
Bodde her 1 natt i februar 2024

6/10 – Grei

AKEMI

Likte: Personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
Bodde her 3 netter i januar 2024

4/10 – Dårlig

Joanna

Reiste med familie og små barn
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
There is a lack of sound proofing in the rooms, we can hear all the noise in the neighboring rooms. The bathroom is non existent- they are just cubical with frosted glass so there is no privacy at all. We had the loft and it was so small with our young child and luggage the sofa bed dosent even fit properly. The room design lacks comfort- no where to hang used towels- no where to put luggages. Location is great but the hotel needs to re design the rooms.
Bodde her 6 netter i januar 2024

10/10 – Utmerket

Akemi

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
綺麗で清潔感があって良い スタッフさんも親切だった チェックインしたら荷物を部屋まで持ってきてくれた 朝食もっと種類が豊富
Bodde her 3 netter i januar 2024

8/10 – Bra

Elton

Bodde her 3 netter i januar 2024

8/10 – Bra

huichuan

Bodde her 3 netter i desember 2023

10/10 – Utmerket

JoeyLoh

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice and quiet
Bodde her 1 natt i desember 2023

10/10 – Utmerket

Samira

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
On a tout aimé dans l'hôtel ***** on reviendra incha ALLAH....
Bodde her 5 netter i desember 2023

10/10 – Utmerket

Hicran

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Merci
Bodde her 4 netter i desember 2023

8/10 – Bra

Katsuya

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i november 2023

2/10 – Forferdelig

Verifisert reisende

Forretningsreisende
Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
部屋は、防音措置が、全くされていない。
7泊しました。 　部屋は、全室、隣の部屋との仕切りが扉一枚で繋がっているコネクティングルームです。防音設備が全く施されていないため、隣の部屋の音が丸聞こえです。テレビの音だけではなく、会話、スリッパの音、シャワー、さらには、トイレで用を出しているチョロチョロ音まで、聞こえます。さらに、カップルの激しい営みの声とベッドが揺れる音は、聞くに耐えられません。 　隣の部屋の住人が、テレビをつけたまま就寝すると、うるさくて、朝まで寝られなくなります。 　このような騒音は、隣人に注意するレベルではなく、まさに生活音なので、ホテル側が、きちんと、防音対策すべきことです。クレームを言いましたが、全て、同じタイプの部屋なので、改善の余地がありませんでした。 　ホテルの立地は、ブギス駅近くで、ショッピングセンターに行くのも、出かけるのも便利です。 　部屋の施設は、部屋が狭くて、シャワーのみでバスタブはありませんが、清潔でした。 　立地や清潔度は問題ないのですが、隣室の音漏れは耐え難いものがあります。 　このホテルを利用される方は、十分に状況を理解した上で予約されると良いでしょう。
Bodde her 7 netter i november 2023

10/10 – Utmerket

william og San Antonio

Bodde her 4 netter i november 2023

8/10 – Bra

Paul

Forretningsreisende, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The hotel is very handy to Bugis MRT which is on the East-West (Airport) train line and Downtown line that gets you over to the bay front. Staff are friendly and helpful and there is a nice pool area with a view whenever you need to cool off. There is a bit of street noise at night, so a higher up room is recommended.
Bodde her 5 netter i november 2023

4/10 – Dårlig

Tomohiro

Bodde her 4 netter i november 2023

8/10 – Bra

YOUNGHWAN

Forretningsreisende
Likte: Personale og service
Bodde her 4 netter i november 2023

10/10 – Utmerket

Melissa

Bodde her 1 natt i november 2023

8/10 – Bra

Kou

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i november 2023

10/10 – Utmerket

Lourdes

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i november 2023

8/10 – Bra

Wayne

Bodde her 2 netter i november 2023

4/10 – Dårlig

Cesar

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Small rooms
The rooms were super small
Bodde her 6 netter i oktober 2023

8/10 – Bra

YOKO

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was not far from the station accessible
Bodde her 1 natt i oktober 2023

6/10 – Grei

Christophe

Forretningsreisende
Likte: Overnattingsstedets bygg og tilstand
Likte ikke: Romkomfort
Décevant
Petite chambre, absence totale de rangement. Service de chambre à améliorer. 3 dans la chambre, pas de draps pour le sofa (après demande il a fallu deux appels pour avoir à peu près les accessoires demandés), pas de serviettes de toilette pour la 3ème personne, obtenues une fois sur 3 jours. La qualité du Mercure a bien baissé. Localisation intéressante pour SGP.
Bodde her 3 netter i oktober 2023

10/10 – Utmerket

Leonne

Bodde her 1 natt i oktober 2023

8/10 – Bra

Roseli

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Nice but small room
Hotel is nice but the superior room small for its rate cost.
Bodde her 3 netter i september 2023

8/10 – Bra

Roseli

Bodde her 5 netter i september 2023

8/10 – Bra

Christoph

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023

8/10 – Bra

SUNYOUNG

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
지하철역이랑 가까워서 교통이 편리했어요
Bodde her 3 netter i september 2023

10/10 – Utmerket

MAN HIM

Bodde her 2 netter i september 2023

8/10 – Bra

Melvin

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Most rooms are tight on space - we went with the queen bed loft which has a fold-out sofa bed for 1 on the main floor (front desk will arrange for extra bedding to be brought to your room). Upstairs is only for the bed and TV (no space for any luggage up there). My only real gripe is this desire in Singaporean and Malaysian hotels (not just Mercure) to have frosted glass toilets areas in the room right next to the living area?? Not much privavcy with that. Also, having sinks outside the toilet dont really contribute to better hygiene. Fixtures are great though and there's a separate filtered water tap for drinking or refilling a warer bottle before heading out. Didn't get a chance to chill at the inifinity pool (view is nothing special but was nice and clean with towels available). Lots of local places/mall nearby for a quick breakfast, so we didnt get the breakfast package. Overall, we slept well which is pretty important!
Bodde her 1 natt i september 2023

2/10 – Forferdelig

Verifisert reisende

Likte ikke: Personale og service
Missed opportunity, poor service, good location.
Poor hotel with poor, inattentive service. Nice facilities if you can find thrm yourself. No assistance from staff in any matter. Great location.
Bodde her 6 netter i september 2023

2/10 – Forferdelig

Verifisert reisende

Likte: Renhold
Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
terrible
room wall doesnt have meaning. every noise of neighbour, i can hear. couldnt sleep AT ALL. tried to call front desk but phone was broken and couldnt ask to change room
Bodde her 2 netter i september 2023

10/10 – Utmerket

Alan

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great hotel, good value
Excellent location, very friendly and helpful staff. Rooms are small by Western standards, but this is Asia
Bodde her 5 netter i september 2023

10/10 – Utmerket

Kwok Sze

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i september 2023

8/10 – Bra

katsuhiko

Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Clean. Shower is OK. No bathtub.
Bodde her 2 netter i september 2023

8/10 – Bra

benoit

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bien
Bodde her 1 natt i september 2023

8/10 – Bra

Sunjay

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property was centrally located and close to where we needed to go. Bugis street and other shopping areas including hawker centers were conveniently located and walkable.
Bodde her 3 netter i september 2023