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Anmeldelser av NH Siena

4 out of 5
NH Siena
Piazza La Lizza 1, Siena, SI

Anmeldelser

8,2

Veldig bra

Rangering på 10 − Utmerket. 391 av totalt 1003 anmeldelser." "
Rangering på 8 − Bra. 386 av totalt 1003 anmeldelser." "
Rangering på 6 − Grei. 141 av totalt 1003 anmeldelser." "
Rangering på 4 − Dårlig. 51 av totalt 1003 anmeldelser." "
Rangering på 2 − Forferdelig. 34 av totalt 1003 anmeldelser." "

8,4/10

Renhold

8,2/10

Personale og service

7,6/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

7,6/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Trond

Forretningsreisende
Likte: Renhold og personale og service
Typisk hotell
Fint hotell med alle typiske hotell fasiliteter! Ikke hotellet du bor på dersom du ønsker deg typisk italiensk kultur og arkitektur!
Bodde her 1 natt i februar 2024
Svar fra Margherita Sanò Hotel Manager den 2. mars 2024
Kind Guest,thank you truly for your kind words and taking the time to share your experience. We are most pleased to know that you liked the service provide by the reception staff.Hope to welcome you soon again in Siena.With kind regards,

8/10 – Bra

Trond

Forretningsreisende
Likte: Renhold og personale og service
Sentralt hotell i Siena
Sentralt hotell i Siena, vil mann oppleve typisk italiensk hotell bestiller mann ikke her men et helt fint hotell med alle typiske hotell fasiliteter og slik et sånt hotell skal være!
Bodde her 1 natt i februar 2024
Svar fra Margherita Sanò General Manager den 2. mars 2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

10/10 – Utmerket

Jørn-Anders F

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i oktober 2018

8/10 – Bra

Ann-Christin

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2018

8/10 – Bra

Arthur

Likte: Personale og service
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i juli 2018

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Good value for money, good location
Great experience, very comfortable and good location.

10/10 – Utmerket

Michael og Tromsø

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
En perfekt helg.
Vi tok buss fra Roma, og bussen stoppet rett utenfor hotellet. Perfekt! En fantastisk helg i Siena. Sansynligvis en av verdens mest sjarmerende byer. Svært positivt overrasket over hotellet.

8/10 – Bra

Stine Marie og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fint og moderne hotell. Første rommet vi fikk var ikke bra, det luktet vondt og var gammelt. Ga beskjed til hotellpersonalet som ga oss et nytt rom. Dette rommet var kjempe fint og tydelig ganske nyoppusset. Det nye rommet svarte til forventingene. Kjempe god frokost for Italia å være. Hotellet lå veldig sentralt til alle severdigheter, shopping og spising. Kan anbefale hotellet dersom man får rommet av den nyere sorten.

10/10 – Utmerket

Bjørn Erik

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort

8/10 – Bra

Morten Kim og Lillestrøm

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra hotell
Bra hotell. Litt langt unna det som var interessant. Rommene var rene og komfortable. Dårlige parkeringsmuligheter.

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bra sentrumsnært hotell
Bra hotel med ypperlig beliggenhet.

8/10 – Bra

Siri og Oslo

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Grei hotell, men bra beliggenhet
Hotellet var helt grei. Man hadde forventet kanskje litt mer siden hotellet har fire stjerner. Det var f.eks ikke vannkoker på rommet. Rommene var rene og størrelsen på rommet var også bra. Badet hadde litt slitte dørkarmer, men var ren.

8/10 – Bra

Kurt Jakobsen og Norge

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Ok
Stille og rolig beliggenhet. Kort vei til det meste. Kort vei til buss

6/10 – Grei

Petter og Oslo

Likte: Renhold og romkomfort
Kjedelig hotel med bra beliggenhet
Ok hotel, litt kjedelig. Dårlig bar og tynn frokost. Men rommet var bra. Super beliggenhet i forhold til gamlebyen og severdigheter

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Godt hotell rett ved busstasjonen
Hotellet ligger rett ved busstasjonen i Siena og alt er innen gangavstand. Kommer du med tog, er det ca. 10 min gange fra jerbanestasjonen (toppen av rulletrappene). Vi fikk et litt "slitent" rom, men godt rengjort og fint bad. Som generelt i Italia var det harde senger, dobbeldyne og tynne puter. Rolig område. God frokost av hovedsaklig "kontinental" variant.

10/10 – Utmerket

YOLANDA

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Margherita Sanò - Hotel Manager den 28. mai 2024
Dear Guest,Thank you for taking the time to share your recent experience.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards

4/10 – Dårlig

Deanna og Fairfax

Reiste med en gruppe
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
Terrible. Didn’t have bed rule I booked. Ants. No air con. Exterior room and insanely loud with partners all night at the bed depot directly in front of the hotel. Absolutely shocking how disappointing this hotel was.
Bodde her 1 natt i mai 2024
Svar fra Margherita Sanò General Manager den 28. mai 2024
Dear esteemed Guest, thank you for providing your valuable feedback. We sincerely appreciate your constructive criticism regarding the room condition. Rest assured, your comments will be shared with our teams as continuously strive to enhance our services and facilities. We value your patronage and hope to have the opportunity to welcome you again, ensuring an improved experience on your next visit. Kind regards

2/10 – Forferdelig

erik fernando

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Solo la ubicación, pero no me volveria a quedar en este hotel
Bodde her 1 natt i mai 2024
Svar fra Margherita Sanò - Hotel Manager den 28. mai 2024
Dear Guest, Thank you for taking the time to give us a feedback of your stay.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards

4/10 – Dårlig

Luca og Bologna

Reiste med familie
Likte: Personale og service
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
In few words, this is not a 4 star hotel. 3 at best and not the best one. Cleanliness lacking, no air conditioning (30C / 86F in the evening in the room), rusted faucets, in room telephone not working, when working nobody answering at desk, only one person at desk very busy, very few electrical outlet (for cell phones) and not conveniently located, ...
Bodde her 3 netter i mai 2024
Svar fra Margherita Sanò General Manager den 28. mai 2024
Dear esteemed Guest, thank you for providing your valuable feedback. We sincerely appreciate your constructive criticism regarding the room condition.Rest assured, your comments will be shared with our teams as continuously strive to enhance our services and facilities. We value your patronage and hope to have the opportunity to welcome you again, ensuring an improved experience on your next visit. Kind regards

10/10 – Utmerket

Rey og Caguas

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location
Bodde her 4 netter i mai 2024
Svar fra Margherita Sanò Hotel Manager den 12. mai 2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,Margherita SanòGeneral Manager

2/10 – Forferdelig

Dennis and Laura

Reiste med familie
Likte ikke: Renhold og overnattingsstedets bygg og tilstand
It was filthy. The property was impressive when we first entered the main foyer and the staff was friendly. However, once we hit the elevator button, conditions were horrible. Holes in the ceilings, and a cigarette smoke smell in the hallway, and our room made our skin crawl. It was beyond filthy and it looked like someone had a major 'fluid problem' that ended up on the floor and walls. Our bathroom smelled profusely of urine. I didn't dare take a shower...
Bodde her 1 natt i mars 2024
Svar fra Margherita Sanò Hotel Manager den 17. apr. 2024
Dear Dennis and Laura,thank you for dedicating your time for the review.We appreciate your kind words for the service provided by the staff.Please be assured that your comments have met our best attention for our improvement.We are very sorry to know that your stay did not completely meet your expectations. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,

10/10 – Utmerket

Manal

Bodde her 3 netter i mars 2024
Svar fra Margherita Sanò General Manager den 17. apr. 2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

4/10 – Dårlig

Gary

Bodde her 1 natt i mars 2024
Svar fra Margherita Sanò Hotel Manager den 18. apr. 2024
Dear Gary,we are very sorry to know that your stay did not completely meet your expectations. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards

6/10 – Grei

Gregory

Likte: Romkomfort
Likte ikke: Personale og service
Basic
Service was horrible. Guy at the front was very rude and slow. But the gym is very nice and the man who works at the bar is very kind. Rooms are okay.
Bodde her 1 natt i februar 2024
Svar fra NH SIENA Margherita Sanò General Manager den 2. mars 2024
Dear Guest, Thank you for taking the time to give us a feedback of your stay.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,

2/10 – Forferdelig

Yerassyl

Reiste med en gruppe
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
Dirty room
Bodde her 1 natt i februar 2024
Svar fra NH SIENA Margherita Sanò General Manager den 2. mars 2024
Dear Guest, Thank you for taking the time to give us a feedback of your stay.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,

10/10 – Utmerket

MARCIO

Bodde her 1 natt i februar 2024
Svar fra Margherita Sanò General Manager den 2. mars 2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

6/10 – Grei

Jan

Reiste med partner
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service
Terrible experiencia si llegas con auto, tienen servicio de estacionamiento pero no te lo ofrecen los recepcionistas y no entiendo porqué, hay un circo de autos afuera ya que los encargados de estacionar no son ni amables, ni organizados. Hay lámparas en la habitación envueltas en cinta de lo viejas que son.
Bodde her 1 natt i februar 2024
Svar fra Margherita Sanò Hotel Manager den 2. mars 2024
Dear Guest,we are very sorry to know that your stay did not completely meet your expectations and would like to apologize for the inconvenience reported. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,

10/10 – Utmerket

NOEMI

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Margherita Sanò Hotel Manager den 2. mars 2024
Gentile Ospite,ringraziamo per aver dedicato il suo tempo a condividere la recente esperienza di soggiorno.Siamo molto lieti di sapere che il soggiorno è stato dei più piacevoli e che ha apprezzato la nostra ospitalità.Ci auguriamo di annoverarla tra i nostri ospiti in futuro.Cordialmente,

10/10 – Utmerket

AndreA

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 1 natt i februar 2024
Svar fra NH SIENA Margherita Sanò General Manager den 31. mars 2024
Kind Guest,thank you truly for your kind words and taking the time to share your experience.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

8/10 – Bra

ubirajaral

Bodde her 3 netter i januar 2024
Svar fra Margherita Sanò General Manager den 5. feb. 2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

10/10 – Utmerket

cristiano

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i januar 2024
Svar fra Margherita Sanò Hotel Manager den 5. feb. 2024
Gentile Ospite,ringraziamo per aver dedicato il suo tempo a condividere la recente esperienza di soggiorno.Siamo molto lieti di sapere che il soggiorno è stato dei più piacevoli e che ha apprezzato la nostra ospitalità.Ci auguriamo di annoverarla tra i nostri ospiti in futuro.Cordialmente,

8/10 – Bra

Daniel

Likte: Renhold og personale og service
Bodde her 1 natt i januar 2024
Svar fra Margherita Sanò Hotel Manager den 20. jan. 2024
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best. We will be looking forward to welcoming you once again in Siena.With regards,

8/10 – Bra

Alberto

Svar fra Margherita Sanò Hotel Manager den 20. jan. 2024
Gentile Ospite,Ringraziamo per aver dedicato il suo tempo a condividere la sua esperienza, lieti di sapere che ha molto apprezzato il soggiorno e l'attento servizio riservato ai nostri ospiti. Ci auguriamo di darle nuovamente il benvenuto a Siena in occasione di una futura visita.

6/10 – Grei

Giorgia

Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Margherita Sanò Hotel Manager den 5. feb. 2024
Gentile Ospite,Ringraziamo per aver dedicato il suo tempo a condividere la sua esperienzaCi auguriamo di darle nuovamente il benvenuto a Siena in occasione di una futura visita.Cordiali saluti,Margherita SanòHotel Manager

10/10 – Utmerket

Gian Luca

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 3 netter i desember 2023
Svar fra Margherita Sanò Hotel Manager den 11. jan. 2024
Gentile Gian Luca,Ringraziamo per aver dedicato il suo tempo a condividere la sua esperienza, lieti di sapere che ha molto apprezzato il soggiorno e l'attento servizio riservato ai nostri ospiti.Ci auguriamo di darle nuovamente il benvenuto a Siena in occasione di una futura visita.Cordiali saluti,

4/10 – Dårlig

Verifisert reisende

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
non consiglio
Una struttura non recente, con camere evidentemente mai rammodernate e forniture usurate. Questo vale per qualsiasi cosa: dal comodino alla doccia. In particolare il bagno con la porta della doccia sporca e arrugginita che nemmeno si chiudeva, così come il piano del lavandino pieno di macchie di umidità. La posizione non é male, in 10 min a piedi si arriva in duomo. Il letto invece grande e comodo. La colazione scadente: diversi piatti pasticciati, quasi tutti senza etichetta e allergeni. In dettaglio poca frutta. Non é mancato di trovare capelli sulle salviette. Non consiglio di pernottare qui
Bodde her 2 netter i desember 2023
Svar fra Margherita Sanò Hotel Manager den 11. jan. 2024
Gentile Ospite,la ringraziamo per la sua dettagliata recensione. Siamo dispiaciuti per i disagi riscontrati e prenderemo seriamente in considerazione i suoi suggerimenti per garantire in futuro un'esperienza più soddisfacente. Per quanto concerne la colazione, è disposizione di tutti gli ospiti la lista degli allergeni da poter consultare, ci spiace che non ne abbia fatto richiesta al personale in sala.Ci auguriamo di darle nuovamente il benvenuto a Siena.Cordiali saluti,

2/10 – Forferdelig

Shirley

Reiste med familie
Likte ikke: Renhold og personale og service
while it is in a good location. it is hard to find parking. staff is not as helpful. do not stay if you have another choice. I honestly feel like it was a waste. dirty floor, hair ball, lint under the chair moldy bathrooms a/c not working in our room my request for adjacent room was not honored glass shower door hinge broken, almost impossible to open and the glass rubbing against the shower floor, in danger of breaking. they said they will look at it, but did not bother to check it out.
Bodde her 2 netter i desember 2023
Svar fra Margherita Sanò Hotel Manager den 20. jan. 2024
Dear Shirley, Thank you for taking the time to give us a feedback of your stay. Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward. We hope to have the opportunity to welcome you back and improve on your experience in the near future. Thank you again for choosing to stay with us and for your time in sharing your feedback. Best regards,

6/10 – Grei

Isabel

Reiste med partner, Reiste med familie
Likte: Renhold, personale og service og fasiliteter
El sistema de ventilación hace ruido en la habitación, similar a una cisterna de baño, pero es un ruido continuo. Pero la atención por parte del personal fue buena.
Bodde her 1 natt i desember 2023
Svar fra Margherita Sanò General Manager den 17. des. 2023
Kind Isabel,thank you truly for your kind words and taking the time to share your experience. We are most pleased to know that you liked the service provide by the staff.We're sorry about the ventilation system, let's hope it didn't cause you too many problems.Hope to welcome you soon again in Siena.With kind regards,

10/10 – Utmerket

Pim

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 2 netter i desember 2023
Svar fra Margherita Sanò General Manager den 17. des. 2023
Kind Pim,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

8/10 – Bra

Nicholas og Bracknell

Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great location
Bodde her 1 natt i desember 2023
Svar fra Margherita Sanò General Manager den 17. des. 2023
Dear Nicholas, thank you for providing your valuable feedback. We are pleased to hear that our central location was convenient for your exploration of the city's attraction.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,

4/10 – Dårlig

Eric

Forretningsreisende
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
ABSOLUTELY RUBBISH
Hotel is very old especially in the rooms , some taps are rusty, beds are lose and noisy when you turn and staff are not helpful. Very expensive for what it is. No iron and boards in the rooms so basically you have to carry you dirty linen all the way to the bicycles repair room where there is one iron and board for the whole hotel. If you are not lucky you have to wait for a long time to get to your turn if you have two people in front of you while people come in and out repairing bicycles. ITS A JOKE OF A HOTEL
Bodde her 2 netter i oktober 2023
Svar fra Margherita Sanò General Manager den 17. des. 2023
Dear Eric,thank you for dedicating your time for the review. Please be assured that your comments have met our best attention for our improvement.We are very sorry to know that your stay did not completely meet your expectations and would like to apologize for the inconvenience reported.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,

10/10 – Utmerket

Daniel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excelente ubicación muy buen hotel
Bodde her 1 natt i november 2023
Svar fra Margherita Sanò General Manager den 29. nov. 2023
Dear Daniel,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

10/10 – Utmerket

qing

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient and comfortable
Bodde her 1 natt i november 2023
Svar fra Margherita Sanò General Manager den 26. nov. 2023
Kind Guest,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

8/10 – Bra

Tessie

Reiste med partner
Great location but the rooms are dated. Definitely could use improvements and some renovations.
Bodde her 1 natt i november 2023
Svar fra Margherita Sanò General Manager den 26. nov. 2023
Dear Tessie,thank you for dedicating your time for the review. Please be assured that your comments have met our best attention for our improvement.We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,

8/10 – Bra

Michela

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Hotel un po’ vecchiotto ma comodo per la sua posizione. Buona la colazione.
Bodde her 3 netter i oktober 2023
Svar fra Margherita Sanò General Manager den 26. nov. 2023
Gentile Michela,ringraziamo per aver dedicato il suo tempo a condividere la recente esperienza id soggiorno.La ringraziamo per le parole spese sulla colazione e sulla posizione. Ci auguriamo di annoverarla tra i nostri ospiti in futuro.Cordialmente,

8/10 – Bra

Markus

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Sehr gute Wahl für einen kurzen Aufenthalt in Siena. Saubere und geräumige Zimmer mit moderner Ausstattung. Die Altstadt von Siena ist zu Fuss in wenigen Minuten zu erreichen.
Bodde her 1 natt i oktober 2023
Svar fra Margherita Sanò General Manager den 26. nov. 2023
Kind Markus,thank you very much for the review and sharing your experience. We are most pleased to know that you have much enjoyed your stay and we have been able to assist you at best.We will be looking forward to welcoming you once again in Siena.With regards,

6/10 – Grei

Georgina

Reiste med en gruppe
Likte ikke: Renhold
Ok hotel
Great and central location. It’s an old building so our room did NOT have air conditioning… when we complained to the staff they said “you can open the window for air” They have no free parking but they have a company that can valet the car for 30 euros… do this as parking is difficult.
Bodde her 1 natt i oktober 2023
Svar fra Margherita Sanò Hotel Manager den 29. okt. 2023
Dear Guest,we are very sorry to know that your stay did not completely meet your expectations and would like to apologize for the inconvenience reported. Certainly we will continue to approach with most attention all possible improvements and the comments are always of value. We hope you may allow us a future opportunity to assure you an ever most pleasant stay in Siena.With regards,Margherita SanòHotel Manager

4/10 – Dårlig

Javier

Reiste med familie
Likte ikke: Personale og service
Mala Experiencia
El check in fue tarde, pasado las 3.30pm porque el cuarto no estaba listo. Las llaves no funcionaban, el internet deficiente. El personal en recepción no está calificado para una atención al público.
Bodde her 1 natt i oktober 2023
Svar fra Margherita Sanò Hotel Manager den 29. okt. 2023
Dear Guest, Thank you for taking the time to give us a feedback of your stay.Please accept my apologies that your overall experience did not living up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,NH SIENA Margherita Sanò General Manager

6/10 – Grei

Christopher

Reiste med familie
Likte: Renhold og overnattingsstedets bygg og tilstand
Likte ikke: Personale og service og romkomfort
Overall disappointing stay.
Upon arrival we felt like this was going to be an excellent stay. We found the room clean and comfortable, but we could not get the a/c to keep us comfortable. It had a governor on the controls. The location of hotel is good, but there are very few restaurants nearby to choose from. One evening after a long, tiring day of touring, we wanted to eat in the hotel restaurant. When we asked for a table we were told that the restaurant was closed for a private party and that the kitchen had a very limited menu. This forced us to leave hotel and walk to a restaurant.
Bodde her 2 netter i oktober 2023
Svar fra Margherita Sanò Hotel Manager den 29. okt. 2023
Dear Guest, first of all many thanks for choosing our property NH SIENA during your stay with us: it has been a great pleasure to welcome you.I am so sorry about your negative observation; I ensure you I personally take care about this and already took action with all dpt. involved. This your observation will help us to improve our internal NH Quality and for this I would like thank you personally.I hope this inconvenient did not compromised your trust in NH HOTELS.