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Anmeldelser av Charmillion Gardens Aquapark

5 out of 5
Charmillion Gardens Aquapark
3 Nabq Bay, Sharm El Sheikh, South Sinai Governorate

Anmeldelser

7,8

Bra

Rangering på 10 − Utmerket. 20 av totalt 47 anmeldelser." "
Rangering på 8 − Bra. 13 av totalt 47 anmeldelser." "
Rangering på 6 − Grei. 8 av totalt 47 anmeldelser." "
Rangering på 4 − Dårlig. 1 av totalt 47 anmeldelser." "
Rangering på 2 − Forferdelig. 5 av totalt 47 anmeldelser." "

7,8/10

Renhold

8,0/10

Personale og service

8,0/10

Fasiliteter

7,6/10

Overnattingsstedets bygg og tilstand

8,2/10

Miljøvennlige løsninger

Anmeldelser

6/10 – Grei

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Veldig dårlig renhold , rommene var store men ikke rene. Maten var greit nok . aktivitet om kvelden var ikke gratis. Is var ikke i All inkludert pakken veldig rart. Ikke spesielt utvalg ved bassengene. Området rundt av hotell var veldig fint. Alt i alt jeg skal ikke tilbake til samme hotell . Det står at hotellet har gratis transport til shopping senter, absolutt ikke. De har kun en person bil til hverdag som har plass til kun 4 og er du 5 krever sjåføren ekstra penger.
Bodde her 5 netter i oktober 2022

8/10 – Bra

Muhammad

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Friendly and Helpful Staff in the Hotel.
Bodde her 7 netter i februar 2024
Svar fra FOM den 8. mars 2024
Dear Valued Guest,Thank you very much for staying with us and the rating you have given us based on your recent experience.We would like to seize this chance and express our gratitude for your positive comments.We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay.We look forward to welcoming you back!Best regards!

2/10 – Forferdelig

yasser

Reiste med familie og små barn
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Probably one of the worst all inclusive experiences. Had to change rooms twice due to poor maintenance. The family room was supposed to have 2 twin bed for kids but they were actually cots. The food and beverage menu was super tiny. And the beverages were all made with slushes. Everything was extra cost. Not to mention the wifi which only allowed 3 devices and 5gb of data for 5 days....the sink had rust water and the showers didn't have pressure and in the mornings no hot water. The property has a huge mosquito problem and they fill the in the evening .
Bodde her 3 netter i januar 2024
Svar fra FOM den 13. jan. 2024
Dear Valued guest, Thank you very much for staying with us and the rating you have given us based on your recent experience. We appreciate you pointing out some of the observations you had and we will be looking into to make the necessary improvements wherever possible. We hope to welcome you back again soon. With best regards

6/10 – Grei

Umut

Bodde her 1 natt i desember 2023

6/10 – Grei

salvatore

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Attenzione alla reception non molto onesti!
L’albergo non è da 5 stelle, i letti sono vecchi e soprattutto i letti dei bambini sono troppo scadenti, il migliore è Mustafa (il ragazzo della pulizia stanze) che per farci stare bene era disponibile in tutto! La peggiore esperienza è con la reception, state attenti cercano in tutti modi di imbrogliarvi e di prendere più soldi possibili! Al nostro arrivo avevo sbagliato l’età della bambina e per questo mi hanno fatto pagare 350€ in più ma non solo al momento del check-out dovevo solamente 1.30 (mezz’ora di gioco a carambola) ma al momento di pagare mi hanno detto che dovevamo 3€ ho chiesto e dunque mi hanno detto che dovevo 1.30€ . State attenti alla reception anche quando cambiate i soldi tornano sempre meno di quello che dicono!
Materasso sopra un piccolo divano
Caduta dal materasso
Bodde her 7 netter i november 2023
Svar fra FOM den 13. jan. 2024
Dear Valued Guest,Thank you for taking the time to write your comment, You paid extra as you didn't comply with the children policy as you mentioned in your booking children age not matching with the actual....any payment at the reception must be signed by guest and you did not mention any complaints during your stay.Thank you again for your comment and looking forward to welcoming you back to Charmillion to offer you the best service.

10/10 – Utmerket

Aleksejs

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i oktober 2023
Svar fra FOM den 31. okt. 2023
Dear Valued Guest,Thank you very much for staying with us and the rating you have given us based on your recent experience.We would like to seize this chance and express our gratitude for your positive comments.We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay.We look forward to welcoming you back!Best regards!

2/10 – Forferdelig

Bilal

Forretningsreisende, Reiste med familie
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bad service and the room not clean I will never go there again
Svar fra FOM den 28. okt. 2023
Dear Valued guest, Thank you very much for staying with us and the rating you have given us based on your recent experience. We appreciate you pointing out some of the observations you had and we will be looking into to make the necessary improvements wherever possible. We hope to welcome you back again soon. With best regards

8/10 – Bra

omar

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i september 2023
Svar fra FOM den 28. okt. 2023
Dear Valued Guest,Thank you very much for staying with us and the rating you have given us based on your recent experience.We would like to seize this chance and express our gratitude for your positive comments.We are at your service to provide you with an exclusive treatment and utmost courtesy to guarantee you a most pleasant stay.We look forward to welcoming you back!Best regards!

8/10 – Bra

laurent

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i juli 2023

10/10 – Utmerket

Mohammed

Reiste med familie
Likte: Renhold, overnattingsstedets bygg og tilstand og romkomfort
Wonderful family holiday. Everything was as you would hope for an all inclusive resort.
Bodde her 5 netter i juni 2023

6/10 – Grei

Shahera

Reiste med familie og små barn, Reiste med familie
Likte: Renhold
Likte ikke: Personale og service
Mosquitoes were unbelievable no other place in sharm has Mosquitoes like this hotel . We had to spray our room 3/4 times a day it was that bad. Garden rooms are a bit dated. Needs to be brought to life. Surrounding area is beautiful hotel itself is pretty outside. Food was not good everything taste the same and wasn't much to offer. We even got stomach aches from the meat. The slides for adults and kids was fun. Some staff was nice kost was rude. Worse part has to be mosquitoes amount money i spent on cream to treat my kids as even with the mosquitoe spray i took with me couldnt protect them.
Bodde her 7 netter i mai 2023

8/10 – Bra

Manuel

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 7 netter i mai 2023

10/10 – Utmerket

Inara

Reiste med familie og små barn
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Amaizing staff. Food unreal for any taste. Quality so good. Love. Will go again for sure. Best place for family. 😊
Bodde her 7 netter i mai 2023

8/10 – Bra

Ammar Ramzi

Bodde her 3 netter i mai 2023

8/10 – Bra

Anan

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Vacation at Charmillion Gardens Aqua park
The gardens are well maintained. The rooms are clean enough. The service teams are very welcoming and welling to help. The hotel is very comfortable for families traveling with children. Overalls stay was pleasant.
Bodde her 6 netter i april 2023

10/10 – Utmerket

Mahdieh

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent
Bodde her 9 netter i februar 2023

10/10 – Utmerket

Eric

8/10 – Bra

Yehonatan

Reiste med familie
Likte: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2022

8/10 – Bra

shay

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i juli 2022

6/10 – Grei

Christiane

Bodde her 7 netter i april 2022

10/10 – Utmerket

Ahmed

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good place for relaxing and excellent stuff
Bodde her 4 netter i mars 2022
Svar fra Amgad Rizk den 19. apr. 2022
Dear Valued Guest; thank you very much for your valuable comment and review about our lovely property , looking forward to welcoming you soon again at your 2nd home . Best Regards

10/10 – Utmerket

Adel

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very good quality
Bodde her 1 natt i desember 2021
Svar fra Reda Gomaa den 9. des. 2021
Dear Valued Guest, Thank you very much for your support, looking forward to welcoming you again at Charmillion. Thank you

10/10 – Utmerket

Mina Magdy

Reiste med familie
Likte: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything is good except for the sea because of the rocks and the marina was too far from the hotel
Bodde her 3 netter i oktober 2021
Svar fra Amgad Rizk den 20. okt. 2021
Dear Mr Mina, Thank you for your feedback on a recent vacation. . We appreciate your comments, because only through the eyes of our guests can we improve our service and the quality of our guest experience. We do hope we will have the pleasure of welcoming you back again. Thank you for your feedback. Best Regards

2/10 – Forferdelig

Hassan

Likte: Renhold
Likte ikke: Romkomfort
Bodde her 3 netter i september 2021

10/10 – Utmerket

Adel

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good hotel
Bodde her 1 natt i september 2021
Svar fra Reda Gomaa den 15. sep. 2021
Dear Valued Guest; thank you very much for your valuable comment and review about our lovely property , looking forward to welcoming you soon again at your 2nd home . Best Regards

10/10 – Utmerket

Adel

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place
Bodde her 1 natt i august 2021
Svar fra Reda Gomaa den 7. sep. 2021
Thank you for your nice comment, we are looking forward to welcoming you soon at the Charmillion resorts.

10/10 – Utmerket

Wael

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Fantastic Hotel
Super good and professional team really I enjoyed thank you so much Team
Bodde her 4 netter i juli 2021
Svar fra Reda Gomaa den 7. sep. 2021
Thank you for your nice comment, we are looking forward to welcoming you soon at the Charmillion resorts.

8/10 – Bra

AYAT

Reiste med familie
Likte: Renhold og personale og service
Everything is ok
Bodde her 3 netter i juni 2021
Svar fra Reda Gomaa den 7. sep. 2021
Thank you for your nice comment, we are looking forward to welcoming you soon at the Charmillion resorts.

8/10 – Bra

Ramy

Reiste med familie
Likte: Personale og service
Average hotel
The hotel is okay nothing fancy Food is good More activities is required
Bodde her 4 netter i mai 2021
Svar fra Reda Gomaa den 20. mai 2021
Thank you for your nice comment, we are looking forward to welcoming you soon at the Charmillion resorts.

2/10 – Forferdelig

Verifisert reisende

Reiste med familie
Likte: Renhold
Likte ikke: Personale og service og fasiliteter
Människona som jobabde där va trrvliga mwn dom i recepttionen var väldigt dåliga!
Bodde her 7 netter i februar 2020
Svar fra Guest Relation Team den 2. mars 2020
Dear guests, Thank you for choosing our Charmillion Gardens Aqua Park resort for your holiday and for the time spent writing a review. We are glad to hear that you rated us as one of the best hotels, we, in turn, continue the process of improvement. Your comments were transmitted to the higher management, this will allow us to adjust our actions and avoid further errors. We look forward to welcoming you again in the near future. Best wishes, Guest Relation Team

10/10 – Utmerket

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Struttura perfetta per famiglie con bambini, personale attento al cliente, villaggio curato, spiaggia attrezzata, barriera corallina molto bella, ottime cene presso i ristoranti a tema.
Bodde her 7 netter i desember 2019
Svar fra Guest Relation Team den 31. des. 2019
Gentile ospiti, Grazie di aver scelto lo Charmillion Sea Life Resort per le Sue vacanze. Grazie per aver dedicato qualche minuto del Suo tempo alla stesura di questa recensione. Speriamo ci tornera' a trovare presto per aggiungere altri meravigliosi ricordi. Un caro saluto, Guest Relation Team

4/10 – Dårlig

Christine

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Poor hotel
Food variety is very poor. The staff is not hospital and some asked for tips.
Bodde her 2 netter i november 2019
Svar fra Guest Relation Charmillion Hotels&Resorts den 16. des. 2019
Dear Mr. Christine, Thank you for choosing the Charmillion Gardens Aqua Park Resort and for taking a part of your valuable time to post your review. We believe that the buffet caters to everyone but with 700 guests of different nationalities ranging from infants to senior citizens we recognize that some guest might be more difficult to satisfy than others, hence our willingness to cater individually as needed and upon request. One of advantages of Charmillion is dining around; you are welcome to have meals as alternative in Charmillion Sea life resort. However we apologize for any inconvenience that may have been caused during your stay and we are looking forward to welcoming you at Charmillion in order to let you enjoy a new memorable holiday. Yours truly, Guest Relation Charmillion Hotels&Resorts

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn
Likte: Renhold og personale og service
This was the best decision I made when I booked this trip
Bodde her 10 netter i september 2019
Svar fra Guest Relation Charmillion den 16. des. 2019
Dear guest Thank you for choosing the Charmillion Gardens Aqua Park Resort for your holiday. We are grateful that you took a moment from your valuable time to post your excellent evaluation. We wish to have the pleasure welcoming you soon for further great memories Yours truly, Guest Relation Charmillion Hotels&Resorts

10/10 – Utmerket

Verifisert reisende

Bodde her 3 netter i september 2019
Svar fra Guest Relation Charmillion den 16. des. 2019
Dear guest, Thank you for choosing the Charmillion Gardens Aqua Park Resort for your holiday. We are grateful that you took a moment from your valuable time to post your excellent review. We wish to have the pleasure welcoming you soon for further great memories Yours truly, Guest Relation Charmillion Hotels& Resorts

6/10 – Grei

Verifisert reisende

Reiste med familie og små barn
The buffet / food is poor same thing repeated daily and nothing to eat after 10pm anywhere. So if your a snack we or late nighters good luck.
Bodde her 4 netter i september 2019
Svar fra Guest Relation Charmillion Hotels&Resorts den 16. des. 2019
Dear our Guests, Thank you for choosing the Charmillion Gardens Aqua Park Resort and for taking a part of your valuable time to post your review. We believe that the buffet caters to everyone but with 700 guests of different nationalities ranging from infants to senior citizens we recognize that some guest might be more difficult to satisfy than others, hence our willingness to cater individually as needed and upon request. One of advantages of Charmillion is dining around; you are welcome to have meals as alternative in Charmillion Sea life resort. Regarding a late snack, in the main restaurant serves late dinner from 23: 00-01: 00, every night. However we apologize for any inconvenience that may have been caused during your stay and we are looking forward to welcoming you at Charmillion in order to let you enjoy a new memorable holiday. Yours truly, Guest Relation Charmillion Hotels&Resorts

10/10 – Utmerket

Hesham ahmed

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best stay
Awesome stay & sure will repeat it
Bodde her 6 netter i august 2019
Svar fra Guest Relation Charmillion den 16. des. 2019
Dear Hesham, Thank you for choosing the Charmillion Gardens Aqua Park Resort for your holiday. We are grateful that you took a moment from your valuable time to post your excellent review. We wish to have the pleasure welcoming you soon for further great memories Yours truly, Guest Relation Charmillion Hotels& Resorts

10/10 – Utmerket

Tomer

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i august 2019
Svar fra Guest Relation Charmillion den 16. des. 2019
Dear guest, Thank you for choosing the Charmillion Gardens Aqua Park Resort for your holiday. We are grateful that you took a moment from your valuable time to post your excellent review. We wish to have the pleasure welcoming you soon for further great memories Yours truly, Guest RelationCharmillion Hotels& Resorts

10/10 – Utmerket

sameh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
فندق مميز جدا
فندق مميز جدا هو عبارة عن ثلاث فنادق في فندق. ويتمتع النزلاء بخدمات الثلاث فنادق إذا كان نوع الحجز شامل كليا، وفي رأي الشخصي أن فرع جاردن مناسب جدا للعاءلات ومحبي الأكوابارك وفرع سي ليف مناسب للعرسان ومحبي شواطيء البحر أما فرع كلوب فهو مناسب للجميع وخصوصا محبي الديفنج أشكر كل العاملين في الفندق على حسن ضيافتهم لنا وأخص بالشكر مسؤول الأستقبال الأستاذ مينا الذي حرص على تقديم أفضل الخدمات للنزلاء
Bodde her 5 netter i august 2019
Svar fra Guest Relation Charmillion den 16. des. 2019
Dear guest, Thank you for choosing the Charmillion Gardens Aqua Park Resort for your holiday. We are grateful that you took a moment from your valuable time to post your excellent review. We wish to have the pleasure welcoming you soon for further great memories Yours truly, Guest Relation Charmillion Hotels& Resorts

8/10 – Bra

Verifisert reisende

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
la struttura è adatta a famiglie con bambini, il personale è molto disponibile e cortese. Il difetto principale è la troppa invadenza dei "cacciatori di tour" che ti assillano con le loro proposte in ogni momento e la maleducazione di certe famiglie che non rispettano alcuna regola in piscina o nei ristoranti
Bodde her 14 netter i juli 2019
Svar fra Guest Relation team den 16. des. 2019
Gentile ospite grazie di aver scelto lo Charmillion Resort per le Sue vacanze. Grazie per aver dedicato qualche minuto del Suo tempo alla stesura di questa recensione. Speriamo ci tornera' a trovare presto per aggiungere altri meravigliosi ricordi. Un caro saluto

10/10 – Utmerket

Verifisert reisende

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good place. Nice staff. Absolutely Recommended. Great prices. Excellent services.
Bodde her 5 netter i juli 2019
Svar fra Charm den 1. aug. 2019
Dear guest, Thank you for choosing the Charmillion Gardens Aqua Park Resort for your holiday. We are grateful that you took a moment from your valuable time to post your excellent review. We wish to have the pleasure welcoming you soon for further great memories Yours truly, Guest Relations Manager Charmillion Hotels& Resorts

2/10 – Forferdelig

Khalid

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
الفندق سيى المعاملة من اداره وخدمات
Bodde her 3 netter i juli 2019
Svar fra Charm den 26. juli 2019
Dear Mr. Khalid Thank you for choosing Charmillion Gardens Aqua Park Resort for your holiday. We are aware about your issue and would like to clarify again that the promotion is valid only for Egyptians and Residents. For you as citizen of other country we could not accept the price according to this promotion, that is why the price was higher. Thank you for understanding. Yours truly, Guest Relations Manager Charmillion Hotels & Resorts

6/10 – Grei

Bahjat

Likte ikke: Renhold og romkomfort
جودة الطعام سيئة
Bodde her 3 netter i juni 2019
Svar fra Charm den 30. juni 2019
Dear Mr. Bahjat Thank you for choosing our Charmillion Gardens Aqua Park for your holiday. We are glad that you had enjoyed your stay with us. However we apologize for any inconvenience that may have been caused during your stay and we are looking forward to welcoming you at Charmillion resorts in order to let you enjoy a new memorable holiday. Yours truly, Guest Relations Manager Charmillion Hotels & Resorts

10/10 – Utmerket

Sameh

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 5 netter i mai 2019
Svar fra Charmillion den 5. juni 2019
Dear Mr. Sameh Thank you for choosing the Charmillion Gardens Aqua Park Resort for your holiday. We are grateful that you took a moment from your valuable time to post your excellent evaluation. We wish to have the pleasure welcoming you soon for further great memories Yours truly, Guest Relations Manger Charmillion Hotels&Resorts

10/10 – Utmerket

Artyom

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Советую
Отель классный, для семей просто супер. Горки, бассейн, территория огромная. Очень советую. Обслуживающий персонал очень добрый, улыбчивый, очень любят детей и это заметно.
Bodde her 7 netter i mai 2019
Svar fra Charmillion den 20. mai 2019
Здравствуйте, уважаемый гость. Мы благодарим Вас за выбор нашего Charmillion Gardens Aqua Park Resort для Вашего отдыха и за время потраченное на написание отзыва. Мы очень рады, что Вы насладились отдыхом в нашем отеле. Благодарим Вас за рекомендацию, мы будем ждать Вас в снова в скором будущем в наших традициях гостеприимства и тепла. С наилучшими пожеланиями, Команда гостевого сервиса

8/10 – Bra

Verifisert reisende

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Personale molto disponibile. Struttura curata e pulita. Buona ristorazione presso i ristoranti a tema
Bodde her 6 netter i desember 2018

6/10 – Grei

A og Israel

Likte ikke: Renhold og romkomfort
Check in was only after 4 pm and the 2nd room after 7:30 pm, although I got there at 12:00. In the reception of Charmillion they work very slowly. They didnt accept for late checkout as a compensation. Life guards are very good and alert. Food is good, houskeeping is slow. Rooms everyday werent ready before 2-3pm...
Bodde her 6 netter i august 2018

8/10 – Bra

cicip

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Nice hotel
The hotel is really nice with beautiful gardens and pools. The food is ok, we really liked barbecue nights and the pasta bar with an italian chef. I would definetely recommand.