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Anmeldelser av The Kunlun Jing An

4.5 out of 5
The Kunlun Jing An
No 250 Hua Shan Road, Jing An District, Shanghai, Shanghai

Anmeldelser

8,8

Utmerket

Rangering på 10 − Utmerket. 137 av totalt 251 anmeldelser." "
Rangering på 8 − Bra. 80 av totalt 251 anmeldelser." "
Rangering på 6 − Grei. 19 av totalt 251 anmeldelser." "
Rangering på 4 − Dårlig. 12 av totalt 251 anmeldelser." "
Rangering på 2 − Forferdelig. 3 av totalt 251 anmeldelser." "

8,8/10

Renhold

9,0/10

Personale og service

8,0/10

Fasiliteter

8,4/10

Overnattingsstedets bygg og tilstand

8,0/10

Miljøvennlige løsninger

Anmeldelser

8/10 – Bra

Anna

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
flott opphold!
Bodde her 12 netter i desember 2023
Svar fra Hotel management den 23. jan. 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

6/10 – Grei

Cindy

Reiste med familie
Great location go everywhere easy. A former Hilton 5 star hotel , now named Kinlun .
Bodde her 6 netter i mai 2024
Svar fra luna den 16. mai 2024
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Utmerket

JANE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i mai 2024
Svar fra luna den 13. mai 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon. We hope to have another opportunity to serve you, if your travels bring you back to our area.

8/10 – Bra

TAKASHIGE

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra luna den 8. mai 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bra

Mei Hua

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The concierge team is super efficient and wonderful. It was a lean team but they deal with the challenges with professionalism. Not only they assisted with my taobao orders, and transportation needs, they also gave excellent suggestions on what i should do
Bodde her 4 netter i april 2024
Svar fra luna den 8. mai 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

Peggy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very close to malls and places to eat. Subway right outside the door. Everything was in good condition and the housecleaning staff were so nice.
Bodde her 6 netter i april 2024
Svar fra luna den 8. mai 2024
Very close to malls and places to eat. Subway right outside the door. Everything was in good condition and the housecleaning staff were so nice.

10/10 – Utmerket

Kaiyan

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i april 2024
Svar fra luna den 8. mai 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

mirco

Forretningsreisende
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Struttura molto pulita e personale disponibile
Bodde her 7 netter i april 2024
Svar fra luna den 25. apr. 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

Yuet Ngor

Reiste med partner
Likte: Fasiliteter
整體非常好，且交通方便
Bodde her 4 netter i april 2024
Svar fra luna den 19. apr. 2024
非常感谢你选择静安昆仑大酒店并给予好评。酒店地处静安寺区域，步行可达两大主要商业街南京西路及淮海路，并毗邻上海城市风貌保护区。在我们酒店附近搭乘地铁一、二、七、十四号线可方便快捷地抵达城市各个重要商业及旅游目的地。诚挚地希望能够有机会再次接待您，并为您提供另一段美好体验。感谢您的好评！

8/10 – Bra

Jenny

Likte: Renhold og personale og service
Bodde her 6 netter i april 2024
Svar fra luna den 17. apr. 2024
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with guest room. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Utmerket

Zheng

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Very good
Bodde her 3 netter i april 2024
Svar fra luna den 16. apr. 2024
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

4/10 – Dårlig

Jian

Reiste med familie
Likte: Renhold
Likte ikke: Fasiliteter og overnattingsstedets bygg og tilstand
No AC in a hot day at 82F and I was told to open the window to cool down.
Bodde her 1 natt i mars 2024
Svar fra 酒店运营团队 den 2. apr. 2024
Thank you for your feedback in regards to the AC not working well in your room. But we would like to clarify with you your floor and room situation because our hotel didn't have 82F indeed. And our room window is not suppose to open for the safety reseason. We're looking forward to hearing from your feedback so that we can look into it and ask our maintenance to fix the issue specificly, however I apologize if you encouter this issue. Thank you again for your review and I invite you to stay with us the next time you return to Shanghai.

10/10 – Utmerket

Jiajie

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 6 netter i februar 2024
Svar fra Eason den 7. mars 2024
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Utmerket

Hok Leung

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i februar 2024
Svar fra Eason den 19. feb. 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

Alexander

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Business
Fast check-in. Very friendly staff. Breakfast very good variety. Room a bit outdated but everything else was great.
Bodde her 6 netter i januar 2024
Svar fra Hotel management den 15. jan. 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

Dan

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023
Svar fra Hotel management den 5. jan. 2024
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

KIN MING

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 4 netter i desember 2023
Svar fra Hotel management den 20. des. 2023
非常感谢您对上海静安昆仑大酒店的评论，您的满意是对我们最大的鼓励，也是我们一直以来努力的方向。很高兴看到您对酒店服务的肯定。我们真诚的期待您的下次光临！

4/10 – Dårlig

Eva

Reiste med familie
Likte ikke: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
I have to say this is a very old hotel that need a major upgrade. We were there in Dec, the hotel room was very hot, the AC was not every hotel. We felt like stay in a sauna room every single day. The room was very clean, bathe room ground was dirty. It was not very pleasant to see. Some sneaky customers probably still smoking in the room that cases our room smell like cigarettes due to then central AC. The staff were nice and trying their best. I guess it’s just an old hotel. The moment you go into the hotel lobby you would smell a mixed greasy and fragrant smell. I will not go back again for sure.
Bodde her 6 netter i desember 2023
Svar fra Hotel management den 12. des. 2023
I appreciate your candor on your feedback of your recent stay with us. I understand the freshness of the room was of concern during your stay and guest satisfaction is my highest priority so I have brought your comments to our Housekeeping team to resolve this issue. Thank you for bringing this to my attention and I hope you will consider staying with us the next time you travel here

10/10 – Utmerket

Linda Yuelin Zhou

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
I had a good stay at this hotel, it has all what I need in Shanghai. It’s a little unfortunate that gym/swim pool was closed for some days. But overall all is good.
Bodde her 5 netter i november 2023
Svar fra Hotel management den 12. des. 2023
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Utmerket

Joo H.

Bodde her 2 netter i november 2023
Svar fra Hotel management den 12. des. 2023
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bra

Zexin

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very convenient.
Bodde her 1 natt i november 2023
Svar fra Hotel management den 30. nov. 2023
尊敬的宾客您好，感谢您对上海静安昆仑大酒店的喜爱，并做出了满意的评价，期待您的再次光临！

10/10 – Utmerket

xin

Bodde her 10 netter i november 2023
Svar fra Hotel management den 20. des. 2023
尊敬的宾客您好，非常感谢您给予我们酒店的好评评价，我们会再接再厉，不辜负您的好评，再次感谢您对酒店的肯定，期待再次光临，祝您旅途愉快！

8/10 – Bra

Verifisert reisende

Forretningsreisende
Likte: Renhold, personale og service og romkomfort
Old shanghai Hilton now is the kunlun. It’s old but well kept up. Some furniture and infrastructure is old but the location is fantastic and the price is right
Bodde her 3 netter i november 2023
Svar fra Hotel management den 20. nov. 2023
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

8/10 – Bra

MINORU

Bodde her 2 netter i oktober 2023
Svar fra Hotel management den 21. nov. 2023
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bra

Juhyun

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i oktober 2023
Svar fra Eason den 30. okt. 2023
Just wanted to thank you for your recent stay here at The Kunlun Jing An! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

Ren Jacky

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Good
Bodde her 26 netter i september 2023
Svar fra Eason den 16. okt. 2023
Just wanted to thank you for your recent stay here! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

Linghe Henry

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Eason den 13. okt. 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

Cheng Mao

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 6 netter i september 2023
Svar fra Eason den 18. sep. 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

Masayuki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
地下鉄静安寺駅12番出口のすぐ横に有り地下鉄を使って動くのには大変便利。ローソン、スタバもすぐ近くにあります。
Bodde her 1 natt i september 2023
Svar fra Eason den 18. sep. 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

Masayuki

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i september 2023
Svar fra Eason den 15. sep. 2023
Just wanted to thank you for your recent stay here! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

Matthias

Forretningsreisende
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great value
Very good service, great view and location. Late checkout until 18h possible against reasonable fee.
Bodde her 2 netter i september 2023
Svar fra Eason den 13. sep. 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bra

JEFF

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Well managed with international standard
After staying at another hotel around the corner multiple times, I switched to staying at Kunlun this time. It's better in every way including bigger and quieter rooms. Will be back next time.
Bodde her 2 netter i august 2023
Svar fra Eason den 22. aug. 2023
Thanks for your kind comments about your recent stay with us. Hope to see you return again soon. Safe travels.

10/10 – Utmerket

Brendan

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
交通便利，附近食肆很多，非常方便。
Bodde her 3 netter i august 2023
Svar fra Eason den 14. aug. 2023
非常感谢你选择静安昆仑大酒店并给予好评。我们知道正是点点滴滴的细节让您的住宿体验更加舒适，当然还有我们杰出的地理位置。诚挚地希望能够有机会再次接待您，并为您提供另一段美好体验。

6/10 – Grei

Robert

Forretningsreisende, Reiste med familie og små barn
Likte ikke: Personale og service
Checkin was ultra slow, almost 45 mins. I was told my passport was being copied 3 times! Room was near an elevator and there was a wooshing noise all night.
Bodde her 1 natt i juli 2023
Svar fra Eason den 2. aug. 2023
I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us and we appreciate your feedback about noise and check-in. Your comments will help us to correct these issues. We hope you will consider staying with us the next time you are in Shanghai

2/10 – Forferdelig

CHRISTINE

Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Customer service at front desk is terrible
Bodde her 1 natt i juli 2023
Svar fra Eason den 27. juli 2023
Thank you for taking the time to write a review about your recent stay at our hotel. We appreciate your feedback and we’re very sorry you were unhappy with front desk. Guest feedback is incredibly important to us and we are taking your comments into consideration as we improve our on-property experience. We hope to have another opportunity to serve you, if your travels bring you back to our area.

10/10 – Utmerket

Hayden

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Excellent
Bodde her 3 netter i juli 2023
Svar fra Eason den 27. juli 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bra

Ning

Reiste med partner, Forretningsreisende
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bed is very comfortable, had a good night sleep…
Bodde her 1 natt i juli 2023
Svar fra Eason den 25. juli 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

Jason

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2023
Svar fra Eason den 19. juli 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

8/10 – Bra

kawamoto og ootaku

Bodde her 1 natt i juli 2023
Svar fra Eason den 2. aug. 2023
Just wanted to thank you for your recent stay here ! So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

ChakYuen

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I lost my wallet in the hotel. The staff was professional dealing with the problem perfectly.
Bodde her 2 netter i juni 2023
Svar fra Eason den 19. juli 2023
Thank you for your review. I am pleased to hear you enjoyed your stay here.All of us at The Kunlun Jing An are passionate about hospitality and we hope to see you again soon.

10/10 – Utmerket

Xinfeng

Bodde her 1 natt i juni 2023
Svar fra Eaosn den 19. juli 2023
Just wanted to thank you for your recent stay here .So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

6/10 – Grei

Verifisert reisende

Forretningsreisende
枕頭太扁，不好睡
Bodde her 2 netter i juni 2023
Svar fra Eason den 19. juli 2023
感谢您入住静安昆仑大酒店。我们非常感谢您坦率地分享反馈。我们一直重视了解宾客的意见，以便能更深入地审视酒店的服务，而我们的客房也是我们不断积极评估的一个方面。我们诚挚地希望您能再次光临，并再次感谢您的反馈。

8/10 – Bra

Johan

Bodde her 2 netter i mai 2023
Svar fra Eason den 19. juli 2023
Just wanted to thank you for your recent stay here .So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

CHEK MENG

Reiste med en gruppe
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 8 netter i april 2023
Svar fra Eason den 19. juli 2023
Just wanted to thank you for your recent stay here .So glad you were able to experience our authentic The Kunlun Jing An hospitality. We look forward to seeing you soon.

10/10 – Utmerket

lars

Bodde her 2 netter i oktober 2022

4/10 – Dårlig

tait

Likte ikke: Personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Bodde her 6 netter i september 2022

4/10 – Dårlig

lars

Likte ikke: Overnattingsstedets bygg og tilstand og romkomfort
Bodde her 4 netter i oktober 2021
Svar fra Sally den 26. okt. 2021
Dear guest, thank you your comment, and please let us know where we could improve. Guest satisfaction is very important to us and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

6/10 – Grei

Jinghong

Forretningsreisende, Reiste med en gruppe
Likte: Renhold og romkomfort
这个价格不推荐选择，可以有很多更加好的酒店选择。
酒店位置不错，房间总体还行。停车非常不方便，这样价格的酒店应该提供免费停车，结果一天要支付120人民币。餐厅服务一般，加水等了很久，早餐很一般，和早餐费用不符合。
Bodde her 3 netter i oktober 2021
Svar fra Sally den 26. okt. 2021
尊敬的宾客您好，感谢您选择静安昆仑大酒店。我们很抱歉没有为您提供完美的入住体验。另外，对于您提到的停车收费问题，目前上海市中心的大部分酒店均实行停车收费，酒店每小时停车收费为20元。您在酒店停车期间，我们为车辆提供24小时的安保及相关保险服务。停满一天，我们会为住店客人提供了优惠，因此收费标准也低于周边区域的同类场所。我们并没有在客人的住宿费用中默认包含停车相关费用，是不希望没有开车的客人支付自己并没有享用的服务。因此还希望您能理解酒店停车收费的政策。我们一直努力让宾客们都受到关爱、尊重和无微不至的照顾。宾客的满意度对我们很重要，我们也努力使客人们都感受到满意的体验。诚挚地希望能够有机会接待您，并为您提供一段美好入住体验。

10/10 – Utmerket

Alfred

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Best hotel experience in Shanghai so far...
What an amazing stay. Everything was smooth even the communication before arriving. All was set up for us in advance, allowing for free early check in and late check out what was extremely convenient for our babies. Due to Covid they were limitations but everything was sorted giving us a 25% off when using the restaurants of the hotel. Staff very friendly and efficient. And the location of the hotel is perfect. If we visit Jing’ An again we will go again for sure.
Bodde her 3 netter i februar 2021
Svar fra Gerd K den 18. feb. 2021
Dear Alfred, thank you for choosing The Kunlun Jing An! We are glad to hear you have enjoyed every aspects during your stay. Hope it won't be too long to see you again soon!

10/10 – Utmerket

Verifisert reisende

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
静安寺近くて周辺の移動が良かったです。
Bodde her 1 natt i september 2020