Estimada Sra. Laura Alejandra,Muchas gracias por su reciente visita y por sus comentarios.Nos complace saber que su estancia fue en general de su agrado. Nos sorprenden sus comentarios acerca de la limpieza de la habitación y el sofá cama, así como que echara en falta pañuelos desechables. En cualquier caso, tomamos nota de sus observaciones y aprovechamos para recordarle que, aunque este tipo de situaciones no son habituales, nuestro personal siempre está a su entera disposición para brindarle asistencia en cuanto pueda necesitar.Nos reconforta saber que, salvo lo ya mencionado, todos los aspectos de su experiencia resultaron satisfactorios aunque desearíamos tener la oportunidad de proporcionarle una estancia plenamente satisfactoria en otro contexto.Esperamos poder recibirle de nuevo en un futuro próximo. Atentamente,Laura López, Voice of Customer Coordinator

Dear Douglas,Thank you for taking the time to provide your feedback.We're glad to hear that you found our hotel's cleanliness, condition, and service to meet your expectations, as we strive to provide a superior room experience for all our guests. We understand that the construction in the area posed challenges during your arrival, and we regret any inconvenience this may have caused. Our team is committed to ensuring easy access to our facilities, and we appreciate you bringing this to our attention.We hope to have the opportunity of welcoming you back in the future. Best regards,Laura López, Voice of Customer Coordinator

Dear Shina,Thank you for such a positive review.It brings us immense joy to hear that your room was impeccably clean and that our hotel's condition, service, and amenities met your expectations to the fullest. Our team takes pride in our service culture, striving to create an exceptional room experience for every guest. We are also thrilled that you enjoyed our gastronomic experiences, which are a testament to our dedication to quality and flavor. As you've highlighted The Level, it's wonderful to know that this exclusive service added a special touch to your stay, confirming our commitment to providing a truly memorable experience. We're always aiming to empower our guests with 'energy for life activities' that enrich their travels.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Cher Monsieur Samuel,Merci d'avoir pris le temps de rédiger ce commentaire.Nous nous réjouissons que vous ayez passé un séjour agréable dans notre hôtel. Ravis que la propreté ainsi que le petit déjeuner aient été à votre entière satisfaction. Nous sommes en revanche désolés pour les nuisances sonores et rappelons que la réception est à votre disposition pour assurer votre confort.Nous espérons vous compter de nouveau parmi nous.Laura López, Voice of Customer Coordinator

Dear Ms Imani,Thank you for such a positive review.We are thrilled to hear you found our hotel to be immaculately clean, a testament to our commitment to excellence in service culture. Our team is delighted to know that their dedication to providing an exceptional room experience resonated so well with you. Being in close proximity to Seville's vibrant heart, we are glad that you appreciated the convenience our location offers for exploring the city. It is flattering to see such high ratings across all aspects of your stay, from the condition of our hotel to the room amenities and the service provided.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Ms Krishna,Thank you for such a positive review.We are thrilled to hear that our breakfast buffet exceeded your expectations and provided a delightful start to your day. It's also wonderful to know that our location offered you the convenience of exploring the historic old town while being adjacent to shopping and dining options. We take great pride in maintaining a high standard of cleanliness and are glad to see this reflected in your room experience. Our team is committed to a culture of attentive service, and it is rewarding to learn that we succeeded in making your stay enjoyable.It would be our pleasure to have you return on another occasion. Very best wishes,Laura López, Voice of Customer Coordinator

Dear Camilla, Thank you for this review about your stay with us at Meliá Lebreros.We're pleased to hear you enjoyed the breakfast offerings, our aim is to provide exceptional gastronomic experiences to start the day right. It's also wonderful to know that our service culture met your expectations with a perfect score. We appreciate your mention of the easy access to the train station, confirming our commitment to an unbeatable location for our guests' convenience. However, we understand that you found the hotel to not be in the central area, and we hope that our proximity to historical sites and public transport options ensured a comfortable experience for exploring Seville.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards,Laura López, Voice of Customer Coordinator

Dear Gillian, Thank you for this review about your stay with us at Meliá Lebreros.We're delighted to hear that you found your stay pleasant and appreciated the cleanliness of your room and the overall condition of our hotel. Our team strives to maintain the highest standards in both service and accommodation, and it's rewarding to know that this has been recognized. We understand that you had to request the activation of the air conditioning system, and we apologize for any inconvenience this may have caused. Our central system is designed to ensure the comfort of all our guests throughout the different seasons, and we regret if this did not meet your expectations on this occasion.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards.Laura López, Voice of Customer Coordinator

Dear Ms Elise,Thank you for such a positive review.We're delighted to hear that our proximity to the railway station added convenience to your stay and that our breakfast offerings met your expectations, delivering a variety of gastronomic experiences to start your day right. It's also heartening to know that the cleanliness of your room, the condition of our hotel, the service culture of our team, and the amenities provided contributed to a 100% satisfactory room experience for you.We hope that you will return on another occasion. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Jerry,Thank you for taking the time to provide your feedback.We're delighted to hear that you were satisfied with the cleanliness, overall condition, and service at our hotel. Our commitment to a superior service culture is reflected in these areas, and we're glad you've noticed. However, we regret to hear that the room amenities did not fully meet your expectations. We pride ourselves on providing a complete room experience and would love the opportunity to discuss any specific concerns you may have had. Our aim is to ensure every guest enjoys their stay to the fullest, and your insights are invaluable in this pursuit.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Marc,Thank you very much for this positive review.We're thrilled to hear that our DreamMaker mattresses provided you with a restful night's sleep, ensuring a rejuvenating room experience. It's wonderful to know that both the condition of our hotel and the service culture of our team met your expectations with a perfect score.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Vimal,Thank you very much for this positive review.We are delighted to hear that our commitment to service culture and room experience met your expectations, providing a clean and comfortable environment for your stay. It's also heartening to know that the quality of our hotel and the services we offer contributed to a positive experience during your time in Seville.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Connie,Thank you for sharing your feedback.It's rewarding for our team to know you appreciated our high standards.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Rodney,Thank you for providing us with feedback about your recent experience.It is rewarding to know that you had such a pleasant experience with us. Thank you for appreciating our team's quality service; this will encourage us to continue with our efforts to deliver an excellent experience to all our guests.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Wanda,Please accept our thanks for your kind review.We're thrilled to hear that you found our room cleanliness and hotel condition to be impeccable, and that our service met your expectations. Our team strives to deliver an exceptional room experience, and it's heartening to know that we succeeded during your stay. We take pride in offering a high standard of service culture, ensuring every guest's visit is memorable.We look forward to welcoming you back on a future visit.Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Caro Sr. Eduardo,Agradecemos a sua avaliação.É um prazer saber que a limpeza do quarto, as condições do nosso hotel e a qualidade do serviço atenderam plenamente às suas expectativas. Nossa equipe se orgulha de oferecer uma cultura de serviço que visa criar experiências memoráveis, desde o conforto das acomodações até as experiências gastronômicas no nosso La Dehesa Tavern. Ficamos especialmente contentes por reconhecer o alto padrão do nosso serviço 'The Level', que é desenhado para proporcionar uma estadia ainda mais exclusiva e personalizada.Esperamos recebê-lo novamente. Atenciosamente,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Leonid,Thank you for taking the time to share your comments.We are delighted to hear that you found our service exceptional and that our room amenities met your expectations, offering the comfort and quality we strive to provide for all our guests. It is also wonderful to know our team's dedication to service culture was reflected during your stay. However, we regret to hear about the unpleasant odor you experienced in your room. While our establishment prides itself on maintaining high standards of cleanliness, we understand that sometimes unexpected issues can arise. Please rest assured that we take such matters seriously and are proactive in ensuring a pleasant room experience for all our guests. For future visits, we would be pleased to offer you a room that aligns with your preference for a peaceful ambiance, as we have a variety of room types designed to cater to our guests' needs for tranquility.We hope to have the opportunity of welcoming you back in the future. Best regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Mr. Sarawut,Thank you very much for this positive review.We're delighted to hear that you found the room spacious and our service of high quality. It is our aim to provide a superior room experience, and we're glad that our efforts resonated with you. Our dedicated team strives to deliver a service culture that meets the expectations of our valued guests, and your appreciation of the room amenities reaffirms the hard work we put in every day.We look forward to welcoming you back on future occasions. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Clare,It was a pleasure to receive this great review.We are delighted to hear that our proximity to the train station and the historic centre contributed positively to your Seville adventure. It's gratifying to know that the tranquility of our hotel provided you with a restful haven. Our team takes great pride in delivering exceptional service culture, and your acknowledgment of their helpfulness and friendliness is greatly appreciated. We're thrilled you enjoyed the room cleanliness and hotel condition, reflecting our commitment to providing a superior room experience. It seems you've had a taste of the warm Spanish hospitality we love to share!It would be a pleasure to welcome you back.Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Tessa,Thank you for your feedback.We're delighted to hear that the check-in process was seamless and our staff's friendliness made a positive impact on your stay. It's wonderful to know that our room service met your gastronomic expectations with delicious offerings. Your praise for the comfort of our oversized beds reaffirms our commitment to providing a superior room experience. Rest assured that your kind words are greatly appreciated and have been shared with our dedicated team.We hope to see you again soon. Best wishes,María Fdez. de ValderramaVoice of Customer Coordinator

こんにちは、レビューをいただきありがとうございます。当ホテルのロケーションが便利であったとのお言葉、大変嬉しく思います。交通のアクセスは、お客様の快適な旅の一部であると私たちは考えております。また、種類豊富な朝食にご満足いただけたようで、私たちのガストロノミックエクスペリエンスがお役に立てたことを嬉しく思います。お客様の滞在を特別なものにするために、朝からエネルギー溢れる活動をご提供できたことを光栄に思います。またのお越しをお待ちしております。María Fdez. de ValderramaVoice of Customer Coordinator

Querido Luis,Estamos muy orgullosos de poder leer que tuvo una óptima estancia con nosotros.Nos alegra enormemente que haya disfrutado de su estancia y de los exclusivos beneficios de The Level, así como de nuestro variado y delicioso desayuno. La armonía y el confort de nuestras habitaciones son aspectos primordiales de la experiencia que ofrecemos, y nos complace saber que ha valorado positivamente la limpieza y la comodidad durante su tiempo con nosotros.Quedamos a la espera de su pronto regreso. Un cordial saludo,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Ms Jacqueline,Many thanks for this high rating.We're delighted to hear that you appreciated the level of service provided by our dedicated team and that the amenities in our rooms met your expectations, enhancing your room experience. While you mentioned concerns about the location, we pride ourselves on being situated in the heart of Seville, providing our guests with easy access to the city's rich history and attractions. Should there be any discrepancy, we always encourage our guests to reach out to our reception for the most accurate information regarding our location and services. Rest assured, we are committed to ensuring a memorable stay for all our guests, offering a blend of warm Spanish hospitality and a passion for service culture.We look forward to welcoming you back on future visits. Kindest regards,María Fdez. de ValderramaVoice of Customer Coordinator

Dear Margaret,Thank you for your recent stay and for taking the time to leave a review.We're thrilled to hear that you found our rooms to be impeccably clean and appreciated the variety of our breakfast offerings. Your kind words about our dedicated staff are truly heartening; our team strives to provide the warmest and most efficient service. Regarding parking, while we do not have on-site parking, we're pleased you found the nearby parking convenient, even though it comes with a fee.We hope to have the opportunity to welcome you back for another memorable stay in the future. Kind regards,María Fdez. de ValderramaVoice of Customer Coordinator

Estimado Jose A,Estamos muy felices sabiendo que ha tenido una estancia perfecta en nuestro Meliá Lebreros.Nos complace enormemente saber que la ubicación del hotel y el servicio Level hayan cumplido con sus expectativas y contribuido a una estancia espectacular. Es gratificante recibir comentarios positivos sobre la limpieza de nuestras habitaciones, la condición del hotel y el confort que ofrecemos, lo cual refleja el empeño y dedicación de nuestro equipo para ofrecer un servicio de calidad.Esperamos tener la oportunidad de volver a darle la bienvenida en otra ocasión. Un saludo cordial,Maria Fdez. Valderrama, Voice of Customer Coordinator

Estimado huésped, Estamos encantados de que nos haya elegido para su visita a Sevilla.Lamentamos que las camas no hayan sido de su completo agrado. Nos enorgullece ofrecer colchones DreamMaker para proporcionar la mejor calidad de descanso y sentimos que no haya cumplido con sus expectativas. Nos comprometemos a garantizar la comodidad y satisfacción de nuestros huéspedes y tomaremos en cuenta su comentario.Esperamos que nos conceda otra oportunidad para volver a darle la bienvenida y ofrecerle una estancia del todo favorable. Saludos cordiales,María Fdez. de ValderramaVoice of Customer Coordinator

안녕하세요.저희 호텔을 방문해주셔서 감사합니다.새해에 저희 호텔에서 기분 좋은 숙박을 하셨다니 정말 기쁩니다. 깨끗한 객실과 친절한 서비스에 대한 칭찬에 진심으로 감사드립니다. 저희는 모든 투숙객분들께 최상의 경험을 제공하기 위해 항상 노력하고 있습니다. 또한 주차장에 대해 특별히 언급해주신 점 감사합니다. 저희 호텔은 편리함을 제공하기 위해 호텔 내부에 주차장이 준비되어 있으며, 이용하실 때 별도의 요금이 있다는 점 안내드립니다. 소중한 의견 감사합니다.다음에 기회가 된다면 다시 한 번 찾아주세요. 감사합니다.Maria Fdez. Valderrama, Voice of Customer Coordinator

Dear Guest,We appreciate that you took the time to share your experience with us.We're delighted to hear you appreciated the spaciousness, modernity, and cleanliness of our rooms and common areas. It's wonderful to know that the proximity to the train station was convenient for your travels. We understand that our location, while central, may be a bit farther from major tourist attractions like the Alcázar or Cathedral, yet we hope the easy access to public transport facilitated your sightseeing. We regret to hear that you felt the comfort provided did not match the value. We aim to offer a high standard of accommodation and our team is dedicated to ensuring that all guests have a pleasant experience.The whole team certainly hope we can welcome you back on another occasion. Many thanks once again,María Fdez. de ValderramaVoice of Customer Coordinator