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Anmeldelser av Wilderness at the Smokies - Stone Hill Lodge

3.5 out of 5
Wilderness at the Smokies - Stone Hill Lodge
190 Gists Creek Road, Sevierville, TN

Anmeldelser

8,4

Veldig bra

Rangering på 10 − Utmerket. 1367 av totalt 2562 anmeldelser." "
Rangering på 8 − Bra. 612 av totalt 2562 anmeldelser." "
Rangering på 6 − Grei. 305 av totalt 2562 anmeldelser." "
Rangering på 4 − Dårlig. 142 av totalt 2562 anmeldelser." "
Rangering på 2 − Forferdelig. 136 av totalt 2562 anmeldelser." "

8,4/10

Renhold

8,6/10

Personale og service

8,4/10

Fasiliteter

8,2/10

Overnattingsstedets bygg og tilstand

8,4/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Christol

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved our little vacation
Bodde her 2 netter i mai 2024

10/10 – Utmerket

CHARLIE

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
We love The Wilderness!! This was our youngest Grandsons first time here & he loves it!! The Resort is clean & well maintained. Only negative i have is there was no dinner option for the Stone Hill Lodge just grab & go option. We wanted a sit down dinner since it was raining and didnt want to go out but due to staffing shortage the restaurant was closed. We had no choice but to go out.
Bodde her 1 natt i mai 2024
Svar fra Mike den 24. mai 2024
Hi, Charlie! Thank you for sharing your feedback! We’re happy to see that you enjoyed your stay with us, and we hope to see you again soon!

10/10 – Utmerket

deaven

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Great place to stay water park is awesome.
Bodde her 2 netter i mai 2024
Svar fra Mike den 25. mai 2024
Hi, Deaven! Thank you for sharing your feedback! We’re happy to see that you enjoyed your stay with us, and we hope to see you again soon!

10/10 – Utmerket

Cassidy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Mike den 24. mai 2024
Hi, Cassidy! Thank you for sharing your feedback! We’re happy to see that you enjoyed your stay with us, and we hope to see you again soon!

6/10 – Grei

Elizabeth

Bodde her 2 netter i mai 2024
Svar fra Mike den 24. mai 2024
Hello Elizabeth, we are sorry to hear that you had a bad experience. We want all to have a pleasant visit with us. A member of management will be reaching out soon to discuss your stay.

8/10 – Bra

Amber

Bodde her 1 natt i mai 2024
Svar fra Mike den 23. mai 2024
Hi, Amber! Thank you for your feedback! We're happy to see that you enjoyed your stay with us, and we look forward to seeing you again soon!

10/10 – Utmerket

Shuntasha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Resort Management den 23. mai 2024
Hi, Shuntasha! Thank you for your feedback! We're happy to see that you enjoyed your stay with us, and we look forward to seeing you again soon!

6/10 – Grei

Nicole

Reiste med familie og små barn
Likte ikke: Overnattingsstedets bygg og tilstand
There was a lot of construction going on and we walked out on to our balcony and there were roofing nails on our balcony. We are just happy that our two year old didn’t step on one. When we told the front desk about it they just said they would send someone up to clean it up and that was all.. we were a little frustrated that the two restaurants we were excited about weren’t open all our stay. Our balcony door didn’t lock which was terrifying with a small child in the room during the night. Loved the waterpark and had fun but there were a few things that were a little frustrating.
Bodde her 5 netter i mai 2024
Svar fra Resort Management den 21. mai 2024
Hello Nicole,We thank you for bringing this to our attention. we will most definitely look into this immediately. A member of management will be reaching out soon to discuss your recent stay with us. We thank you for staying with us here at Wilderness at the Smokies!

10/10 – Utmerket

Ginger og Ooltewah

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i mai 2024
Svar fra Resort Management den 20. mai 2024
Thank you for visiting with us here at Wilderness at the Smokies Ginger!

10/10 – Utmerket

Rhonda

Reiste med familie og små barn
Was very disappointed with the outdoor water park not being opened for our 4 year old granddaughter, the carpet in the lobby was very dirty and stained up, our bathroom door would not even latch shut, was excepting much more from the Wilderness Resort.
Bodde her 5 netter i mai 2024
Svar fra Mike den 19. mai 2024
Hello Rhonda! We thank you for staying with us here at Wilderness at the Smokies! We see that your stay may not have gone as expected. A member of management will be reaching out to discuss your stay with you soon!

10/10 – Utmerket

Ginger og Ooltewah

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was close to water park! We were fine but I was getting crowded on Friday night
Bodde her 2 netter i mai 2024
Svar fra Mike den 19. mai 2024
Hi, Ginger! Thank you for sharing your feedback! We’re happy to see that you enjoyed your stay with us, and we hope to see you again soon!

8/10 – Bra

Jessica

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
The staff was awesome! If you stay on the 1st floor be prepared for a lot of walking!! The property is older but I read somewhere that it will be updated soon. Hopefully the rooms will get extra lighting. There were ants around the window in the room. Maintenance came quickly to take care of them. I have two young children. They both had a great time! Overall we enjoyed staying at the property and enjoyed the amenities. It was very affordable for a quick trip!
Bodde her 2 netter i mai 2024
Svar fra Resort Management den 21. mai 2024
Hello! We are happy that you and your family enjoyed your recent stay with us Jessica! Yes, there are updates to Stone Hill Lodge coming! We look forward to seeing you all soon!

4/10 – Dårlig

Candace

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 3 netter i februar 2024
Svar fra Resort Management den 18. mai 2024
Hello Candace. We thank you for staying with us here at Wilderness at the Smokies! We see that your stay may not have went as expected. A member of management will be reaching out to discuss with your stay with you soon!

10/10 – Utmerket

TED

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024
Svar fra Mike den 18. mai 2024
Hi, Ted! Thank you for sharing your feedback! We’re happy to see that you enjoyed your stay with us, and we hope to see you again soon!

10/10 – Utmerket

Martha

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
I had a nice stay the staff was friendly and the waterpark was amazing although the wave pool was closed the day I went other than that a go to for me
Bodde her 1 natt i mai 2024
Svar fra Resort Management den 16. mai 2024
Hi, Martha! Thank you for sharing your feedback! We’re happy to hear that you enjoyed your stay with us, and we do apologize for the inconvenience of the wave pool being closed for maintenance while you were here. We look forward to seeing you again!

10/10 – Utmerket

Ashley L.

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Amazing stay!
Bodde her 2 netter i mai 2024
Svar fra Mike den 19. mai 2024
Hi, Ashley! Thank you for sharing your feedback! We’re happy to see that you enjoyed your stay with us, and we hope to see you again soon!

10/10 – Utmerket

Katie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My family had an amazing time! Can’t wait to come back!
Bodde her 1 natt i mai 2024
Svar fra Resort Management den 14. mai 2024
Hello Katie! This is wonderful to hear! We hope you all visit again real soon! Thank you for staying with us here at Wilderness at the Smokies!

8/10 – Bra

Donald

Reiste med familie og små barn
Likte: Personale og service
The property was acceptable the water park was great I can see this being perfect for families with small children on bad weather days
Bodde her 1 natt i mai 2024
Svar fra Mike den 11. mai 2024
Hi, Donald! Thank you for sharing your feedback with us! We’re happy to hear that you enjoyed your time with us and we hope to see you again soon! Renovations on our Stone Hill Lodge are coming so we hope to have you back to see the updates when they’re finished.

8/10 – Bra

Heather

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Only thing I didn’t like is the bathroom light wasn’t very bright.
Bodde her 3 netter i mai 2024
Svar fra Mike den 10. mai 2024
Hi, Heather! Thank you for sharing your feedback with us! We’re happy to hear that you enjoyed your time with us and we hope to see you again soon! Renovations on our Stone Hill Lodge are coming so we hope to have you back to see the updates when they’re finished.

8/10 – Bra

raymond

Reiste med familie
Likte: Renhold, personale og service og fasiliteter
We had a very nice stay and all staff was helpful and friendly. Only con I would say is the hotel room needs updating and a couple repairs.
Bodde her 2 netter i mai 2024
Svar fra Resort Management den 7. mai 2024
Hi, raymond! Thank you for sharing your feedback with us! We’re happy to hear that you enjoyed your time with us and we hope to see you again soon! Renovations on our Stone Hill Lodge are coming so we hope to have you back to see the updates when they’re finished!

8/10 – Bra

Frankie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was clean and quiet easy to relax
Bodde her 2 netter i mai 2024
Svar fra Resort Management den 6. mai 2024
Hi, Frankie! Thank you for sharing your feedback! We’re happy to hear that you got to relax and that you enjoyed your stay! We hope to see you again soon!

10/10 – Utmerket

Pamela

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everyone was happy and having fun!
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Anna

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Overall we had a fun time however I wish I would have known this resort was not in the same location as the pool/arcade so we had to be transported by the shuttle down to the building that had those things. Overall it was a nice place to stay though.
Bodde her 3 netter i januar 2024
Svar fra Mike den 4. mai 2024
Hi, Anna! Thank you for your feedback! We’re happy to see that you enjoyed your time with us and we look forward to seeing you again soon!

10/10 – Utmerket

Leah

Bodde her 1 natt i januar 2024
Svar fra Mike den 24. mai 2024
Hi, Leah! Thank you for sharing your feedback! We’re happy to see that you enjoyed your stay with us, and we hope to see you again soon!

2/10 – Forferdelig

Arvil

Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
Nothing was open water couldnt be used
Bodde her 3 netter i april 2024
Svar fra Mike den 2. mai 2024
Hi, Arvil! Thank you for sharing your feedback! We’re sorry to hear that your stay did not meet your expectations. A member of management will be reaching out to you soon.

10/10 – Utmerket

Nicholas

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Resort Management den 1. mai 2024
Hi, Nicholas! Thank you for your feedback! We’re happy to see that you enjoyed your time with us and we look forward to seeing you again soon!

10/10 – Utmerket

Dominique

Bodde her 1 natt i april 2024
Svar fra Mike den 19. mai 2024
Hi, Dominique! Thank you for sharing your feedback! We’re happy to see that you enjoyed your stay with us, and we hope to see you again soon!

8/10 – Bra

JEREMY og Hagerstown

Bodde her 1 natt i april 2024
Svar fra Resort Management den 18. mai 2024
Hi, Jeremy!Thank you for your feedback! We're happy to hear that you enjoyed your stay with us, and we look forward to seeing you again soon!

6/10 – Grei

Lora

Reiste med familie og små barn, Reiste med familie
Likte ikke: Overnattingsstedets bygg og tilstand
This was our 1st stay at the Wilderness and it was very disappointing. Limited breakfast options and opened late for our hungry toddler and teenager. The rooms are extremely snug.
Bodde her 2 netter i februar 2024
Svar fra Mike den 28. apr. 2024
Hello Lora, we are sorry to hear that you had a bad experience. We want all to have a pleasant visit with us. A member of management will be reaching out soon to discuss your stay.

8/10 – Bra

Chad

Likte: Renhold
Bodde her 2 netter i april 2024
Svar fra Mike den 28. apr. 2024
Hi, Chad! Thank you for sharing your feedback! We’re so happy to hear that you and your family had such a great time, and we look forward to seeing all of you again soon!

10/10 – Utmerket

Cathy

Reiste med familie og små barn
Likte: Overnattingsstedets bygg og tilstand
Loved the theme of the place. Would’ve liked to be able to pick my room in the main building where the only swimming area was open this time of the year.
Bodde her 2 netter i april 2024
Svar fra Mike den 26. apr. 2024
Hi, Cathy! Thank you for sharing your feedback! We’re so happy to hear that you and your family had such a great time, and we look forward to seeing all of you again soon!

10/10 – Utmerket

Ronald

Likte: Renhold
Bodde her 2 netter i april 2024
Svar fra Mike den 27. apr. 2024
Hi, Ronald! Thank you for sharing your feedback! We’re so happy to hear that you and your family had such a great time, and we look forward to seeing all of you again soon!

10/10 – Utmerket

Charles

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Loved everything about this place!!!!
Bodde her 1 natt i april 2024
Svar fra Mike den 25. apr. 2024
Hi, Charles! Thank you for sharing your feedback! We’re so happy to hear that you and your family had such a great time, and we look forward to seeing all of you again soon!

10/10 – Utmerket

Tiffanie

Reiste med familie, Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Lovely resort with a lot of things to do on property. Free transportation between buildings. A couple staff seemed like they didn’t particularly want to talk to people, but most staff were great - especially the bus driver Alvin and the girl working at the Stone Hill Starbucks! The bathroom was very dark, but the room was comfortable and had everything we needed. It’s a little bit of a drive into Pigeon Forge, but I’d definitely stay here again!
Bodde her 2 netter i april 2024
Svar fra Mike den 23. apr. 2024
Hi, Tiffanie! Thank you for sharing your feedback! We’re so happy to hear that you and your family had such a great time, and we look forward to seeing all of you again soon!

10/10 – Utmerket

Maria

Reiste med familie og små barn, Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Fun family environment as always 😊
Bodde her 1 natt i april 2024
Svar fra Mike den 22. apr. 2024
Hi, Maria! Thank you for sharing your feedback! We’re so happy to hear that you and your family had such a great time, and we look forward to seeing all of you again soon!

10/10 – Utmerket

Melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Everything
Bodde her 1 natt i april 2024
Svar fra Mike den 22. apr. 2024
Hi, Melissa! Thank you for sharing your feedback! We’re so happy to hear that you and your family had such a great time, and we look forward to seeing all of you again soon!

10/10 – Utmerket

Lindsey

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was really fun for the kids
Bodde her 2 netter i april 2024
Svar fra Mike den 22. apr. 2024
Hi, Lindsey! Thank you for sharing your feedback! We’re so happy to hear that you and your family had such a great time, and we look forward to seeing all of you again soon!

10/10 – Utmerket

Mendy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Mike den 23. apr. 2024
Hi, Mendy! Thank you for sharing your feedback! We’re so happy to hear that you and your family had such a great time, and we look forward to seeing all of you again soon!

8/10 – Bra

Andrew

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Convenient transportation Didn’t like that there weren’t any food or pool options at the stone hill lodge location where we stayed everything was at the main building. Water park was nice.
Bodde her 1 natt i april 2024
Svar fra Mike den 22. apr. 2024
Hi, Andrew! Thank you for sharing your feedback! We’re sorry to hear that your stay did not meet your expectations. A member of management will be reaching out to you soon.

4/10 – Dårlig

Amy

Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Mike den 22. apr. 2024
Hi, Amy! Thank you for sharing your feedback! We’re sorry to hear that your stay did not meet your expectations. A member of management will be reaching out to you soon.

10/10 – Utmerket

Monroe

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great place will be a returning
Bodde her 1 natt i april 2024
Svar fra Mike den 21. apr. 2024
Hi, Monroe! Thank you for sharing your feedback! We’re so happy to hear that you and your family had such a great time, and we look forward to seeing all of you again soon!

6/10 – Grei

Shannon

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i desember 2023
Svar fra Mike den 21. apr. 2024
Hi, Shannon! Thank you for sharing your feedback! We’re sorry to hear that your stay did not meet your expectations. A member of management will be reaching out to you soon.

10/10 – Utmerket

Ilse

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Mike den 20. apr. 2024
Hi, IIse! Thank you for sharing your feedback! We’re so happy to hear that you and your family had such a great time, and we look forward to seeing all of you again soon!

10/10 – Utmerket

Kelly

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It was so fun and so many things to do. You don't need to leave to have a great time, parents and childeren.
Bodde her 2 netter i april 2024
Svar fra Resort Management den 19. apr. 2024
Hi, Kelly! Thank you for sharing your feedback! We’re so happy to hear that you and your family had such a great time, and we look forward to seeing all of you again soon!

10/10 – Utmerket

Joshua

Bodde her 3 netter i april 2024
Svar fra Mike den 19. apr. 2024
Hello Joshua! we appreciate you choosing us here at Wilderness at the Smokies for your recent trip. We look forward to seeing you again soon

10/10 – Utmerket

Amy

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This was our family best vacation also every staff member was so nice and pleasant we had no complaints we will for sure be returning
Bodde her 4 netter i mars 2024
Svar fra Resort Management den 18. apr. 2024
Hi, Amy! Thank you for your feedback! We’re so happy to hear that you and your family enjoyed your time with us, and we look forward to seeing you all again soon!

8/10 – Bra

Brittney

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice
Bodde her 1 natt i april 2024
Svar fra Resort Management den 18. apr. 2024
Hi, Brittney! Thank you for the feedback! We’re happy to hear that you enjoyed your stay with us and we hope to see you again soon!

10/10 – Utmerket

Ashley

Reiste med familie og små barn
Likte: Personale og service og fasiliteter
We had a great time!! The only problem we ran into was most of the outlets in our room didn’t work.
Bodde her 2 netter i april 2024
Svar fra Resort Management den 17. apr. 2024
Hello Ashley,We are happy to hear that you had a great time visiting with us. We appreciate the feedback.

10/10 – Utmerket

Mackenzie

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The property was well kept. There was something for everyone no matter the age range.
Bodde her 1 natt i april 2024
Svar fra Mike den 16. apr. 2024
Hello Mackenzie! we appreciate you choosing us here at Wilderness at the Smokies for your recent trip. We look forward to seeing you again soon

10/10 – Utmerket

Denise

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great stay
Bodde her 1 natt i april 2024
Svar fra Mike den 16. apr. 2024
Hello Denise! we appreciate you choosing us here at Wilderness at the Smokies for your recent trip. We look forward to seeing you again soon