Hage

Anmeldelser av Seronera Wildlife Lodge

4 out of 5
Seronera Wildlife Lodge
Seronera, CENTRAL SERENGETI, Serengeti

Anmeldelser

8,0

Veldig bra

Rangering på 10 − Utmerket. 7 av totalt 14 anmeldelser." "
Rangering på 8 − Bra. 3 av totalt 14 anmeldelser." "
Rangering på 6 − Grei. 1 av totalt 14 anmeldelser." "
Rangering på 4 − Dårlig. 2 av totalt 14 anmeldelser." "
Rangering på 2 − Forferdelig. 1 av totalt 14 anmeldelser." "

8,0/10

Renhold

8,6/10

Personale og service

8,0/10

Fasiliteter

7,4/10

Overnattingsstedets bygg og tilstand

6,8/10

Miljøvennlige løsninger

Anmeldelser

4/10 – Dårlig

Thomas

Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Schöne Lodge, aber miserabel gemanaged
Sehr schönes altes Hotel, freundliche Mitarbeiter. Obwohl 3 Monate vorher über Hotel.com gebucht wusste niemand von unserer Anreise, wir konnten um 16:00 nicht ins Zimmer da nicht fertig, ich musste nachweisen dass ich bereits gezahlt hatte, Bademäntel wurden nicht zur Verfügung gestellt. Mit Abstand ungepflegtester Pool mit braunem dreckigem Wasser (und wir hatten auch BilligUnterkünfte), Strom und WLAN nur zu bestimmten Zeiten (Nachmittags, nach 24 h gab es weder Strom noch WLAN). An der Bar/Abendessen musste man bar ohne Quittung bezahlen. Essen war entteuschend bis auf Nachtisch, Salat, auf Kantinenniveau. LunchBox statt Mittagessen wurde nicht wie bestellt bereitgestellt.
Bodde her 1 natt i august 2023
Svar fra GGM AJAY BAHL den 7. okt. 2023
Dear Guest Thomas Thank you very much for your review. Your feedback is extremely valuable to us, as we strive to improve with each and every feedback we receive. Deeply regret the incontinence which spoiled your stay at Seronera Wildlife lodge.Feedback from our valuable guest this defiantly encourage the team and boost their energy for continue improving.We believe that you will give us another opportunity to be at your service in future, so that we are able to show the improvements.It would be such a pleasure to personally welcome you backKind Regards Ajay Bahl Group General Manager

10/10 – Utmerket

Clive og Collaroy

Bodde her 4 netter i mai 2022

6/10 – Grei

Anais

Likte: Personale og service
Likte ikke: Romkomfort
Déçue des chambres
Tres Beau cadre de l’hôtel mais les chambres sont à refaire L’isolation est nulle , l’état des chambres vieilles L’électricité est coupée vers 22h et aucune wifi dans la chambre Pour le prix des chambres les prestations ne sont pas justifié
Bodde her 1 natt i august 2022
Svar fra aka den 25. aug. 2022
Dear Guests thanks for your comments,Regarding the electricity we do give the prior information about cutting off time and also we allow the guests to add up the cost of electricity if they want for full time. In view of WIFI it all depends on the electricity so it will be on during the time generator is running. Our services are improving and we will make sure everything will be in a good manner.

10/10 – Utmerket

Ivar van der

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Accommodation in the park is very expensive. Please take the apportioned park fees in to account. However, if you stay in the park, this place is recommended with an awesome view, very friendly staff, spotless and an real Africa Safari feeling. Recommend
Bodde her 1 natt i september 2021

2/10 – Forferdelig

brigette

Likte ikke: Personale og service, overnattingsstedets bygg og tilstand og romkomfort
WORST TRAVEL EXPERIENCE IN MY LIFE
I urge americans to steer clear of this place. This stay was something out of a horror movie. I booked and paid on hotels.com in which the owner claimed her never got. Allowed me to “stay” as a courtesy but literally hounded me around the property for proof of payment. Upon checkout, my safari company received an eerie call 2 hours later in which the safari guide told me that the hotel needed me to go to ARUSHA to show proof of payment!! Imagine being in the middle of africa and having to go to an office in the middle of a foreign city to show a receipt that I knew they had. My safari company made it seem as if the hotel was not going to let me leave town without showing them. Safari company had to derail the tour (I was with 6 other people) to go inside an office located on the 3rd floor in some shoddy area where the “accountant” pretty much tried to shake me down and asked “So what are we going to do Ms.Knight) as if she wanted me to pay some ransom money to be left alone. I let her know in some nice words Im not some stupid american and you can’t extort me. NEVER AGAIN will I stay with this company. This ordeal left a sour taste FOREVER. Owner still has not responded months later. The people that work in the hotel (chef, porters, etc) are nice but the accommodations were not comfortable (bed felt like concrete, no hot water and the owner is a SCAMMER). Beware!!!
Bodde her 2 netter i november 2020

4/10 – Dårlig

Hisham

Reiste med familie
Likte ikke: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
The lodge is very run down and cannot be 4 stars at all. It’s a shame because it has an amazing location but it’s not a clean and comfortable stay at all.
Bodde her 1 natt i desember 2019

8/10 – Bra

Shiladitya

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 3 netter i desember 2019

10/10 – Utmerket

Ukundi

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i desember 2019

8/10 – Bra

Verifisert reisende

Reiste med partner
Likte: Renhold og personale og service
Likte ikke: Overnattingsstedets bygg og tilstand
die zentrale Lage in der Serengeti. Sehr freundliches Personal. Tolle Tierwelt direkt vor der Tür. Etwas in die Jahre gekommenen.
Bodde her 5 netter i november 2019

10/10 – Utmerket

Verifisert reisende

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Zeer vriendelijk en behulpzaam personeel. Prachtige lodge op een geweldige locatie!
Bodde her 1 natt i juli 2019

8/10 – Bra

Dwanita

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i juli 2019

10/10 – Utmerket

Giovanni

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Perfect holiday
Everything perfect
Bodde her 2 netter i mars 2019

10/10 – Utmerket

Tina

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great location
Great location only minutes away from the Seronera airstrip. Rooms are nice but bathrooms could use a refresh. The hotel is built into the rocks which is very beautiful. Nice dining room with good food. Lunch was cheap at only $4.
Bodde her 1 natt i februar 2019

10/10 – Utmerket

Arman

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great place
Excellelent place
Bodde her 2 netter i desember 2018