I had an incident where I felt I was not being treated with respect.
The person at check in, not very friendly.
No smile no welcome.
Did not let me know of complimentary coffe for the mornings at the lobby.
Next day at the lobby I went to get coffe, and I ask how much it was, I was told in complimentary.
With out looking at me. Then I wish him a nice day he won’t even look at me, I find it very disrespectful.
After all it is us the guests who pay this person salary.
And to not be treated with respect I find it disrespectful.
I will never stay at this property again.
After all there is so many more options.
Thank you.