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Anmeldelser av Hampton Inn & Suites Saratoga Springs Downtown

2.5 out of 5
Hampton Inn & Suites Saratoga Springs Downtown
25 Lake Ave, Saratoga Springs, NY

Anmeldelser

9,4

Suverent

Rangering på 10 − Utmerket. 624 av totalt 833 anmeldelser." "
Rangering på 8 − Bra. 136 av totalt 833 anmeldelser." "
Rangering på 6 − Grei. 43 av totalt 833 anmeldelser." "
Rangering på 4 − Dårlig. 14 av totalt 833 anmeldelser." "
Rangering på 2 − Forferdelig. 16 av totalt 833 anmeldelser." "

9,6/10

Renhold

9,4/10

Personale og service

9,2/10

Fasiliteter

9,4/10

Overnattingsstedets bygg og tilstand

8,8/10

Miljøvennlige løsninger

Anmeldelser

10/10 – Utmerket

Paul

Reiste med partner
Likte: Renhold, fasiliteter og overnattingsstedets bygg og tilstand
$15 for parking? Room was great, hotel is beautiful, fair price
Bodde her 1 natt i mai 2024

10/10 – Utmerket

Paul og Pittsford

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mai 2024

6/10 – Grei

Charlene

Likte: Renhold
The property was attractive. I did not like the room they gave us which was right next to the conference rooms. The room was “accessible” which we did not want or need. The breakfast was fair. Although more attractive than most Hampton Inns, it was not our best experience.
Bodde her 1 natt i mai 2024
Svar fra General Manager den 13. mai 2024
Thank you so much for the kind words on the appearance of our hotel. Please accept my apology for the issues you faced, our goal is to provide excellent customer service to our guests every time. We take all comments as a tool to better ourselves and thank you for your honest feedback, we appreciate you taking a moment to let us know what we did right and what we need to improve.

4/10 – Dårlig

Eric

Likte ikke: Renhold og overnattingsstedets bygg og tilstand
Bodde her 3 netter i mai 2024
Svar fra Jennifer den 11. mai 2024
We are truly sorry to hear that your stay did not meet your expectations. We would greatly appreciate it if you could provide us with more specific details regarding the aspects of your stay that were unsatisfactory. This will enable us to investigate the issues further and take appropriate actions to prevent similar occurrences in the future.

10/10 – Utmerket

Chrisjay og Scott AFB

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
It feels safe, with the police station just across it, the main strip is very walkable, family-friendly, convenient access to all shopping
Bodde her 4 netter i mai 2024

10/10 – Utmerket

Gary

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024

10/10 – Utmerket

Melisa

Reiste med familie og små barn
Likte: Personale og service og overnattingsstedets bygg og tilstand
Likte ikke: Renhold
We were hopeful for a more thorough cleaning of the room/bathroom
Bodde her 1 natt i mai 2024

2/10 – Forferdelig

Ashley

Reiste med partner
Likte ikke: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
My room was not ready at check in. Staff were extremely rude. Our room was not only dirty but very unsanitary (multiple pictures for proof). The hotel does not have a hot tub as stated in description. The pool picture used appeared to be a stock image. The pool looks nothing like what is in the ad (picture for proof). We will never stay at this location again.
Bodde her 2 netter i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you for taking the time to share your feedback regarding your recent stay with us.It is disheartening to hear that your room was not ready upon check-in and that you encountered rudeness from our staff. This falls far below the level of service we strive to provide, and we will address this issue with our team to ensure it does not happen again in the future.We deeply regret that your room did not meet our cleanliness and sanitation standards. We take hygiene very seriously, and your experience does not reflect the high standards we aim to maintain.Regarding the hot tub discrepancy and the pool portrayal in our images, we understand your frustration and apologize for any confusion caused. We are currently going through renovations, and updated photos are coming very soon.Please know that your feedback is invaluable to us, and we genuinely appreciate the opportunity to improve. We understand your decision not to return, but we hope you will reconsider and give us another chance to exceed your expectations in the future.

10/10 – Utmerket

Geralyn

Reiste med en gruppe
Wonderful
Bodde her 1 natt i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you so much for your review! We're thrilled to hear that you had a fantastic experience during your stay with us. Providing exceptional service and creating memorable moments for our guests is our top priority, and we're delighted that we succeeded in doing so. Happy Travels!

8/10 – Bra

Melissa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel in great location!
Bodde her 1 natt i februar 2024
Svar fra Jennifer den 2. mai 2024
Thank you for taking the time to leave us such a positive review! We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient. We hope to have the pleasure of welcoming you back to our hotel on your next visit to the area

8/10 – Bra

Pete

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Very nice property. Great location and easy walk to downtown.
Bodde her 1 natt i april 2024
Svar fra Jennifer den 2. mai 2024
We're thrilled to hear that you enjoyed your stay at our property and found our location convenient for exploring downtown. We look forward to welcoming you back to our property in the future!

10/10 – Utmerket

Andy

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 2 netter i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you so much for your outstanding rating! We're thrilled to hear that you had a fantastic experience during your stay with us. We truly appreciate your support and hope to have the pleasure of welcoming you back for another wonderful stay in the future.

10/10 – Utmerket

Erin og Lone tree

Reiste med familie og små barn
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great! Comfy bed, quiet room, friendly staff, conveniently located, clean, yummy breakfast. I’ll be back!
Bodde her 1 natt i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you so much for your wonderful review! We're thrilled to hear that you had such a fantastic experience during your stay with us.Providing a comfortable and enjoyable stay for our guests is our top priority, and we're delighted that you found our beds comfy, rooms quiet, and our staff friendly. We can't wait to see you again in the future.

10/10 – Utmerket

Thomas

Good
Bodde her 1 natt i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you so much for taking the time to leave us a perfect 5 out of 5 rating! We're thrilled to hear that you had an exceptional experience during your stay with us.Providing top-notch service and ensuring our guests have a memorable stay is our utmost priority, and we're delighted that we were able to meet and exceed your expectations.

8/10 – Bra

Gary og Cheshire

Reiste med partner
Likte: Renhold og fasiliteter
Hotel is under renovation. It is going to be much better when completely renovated.Swimmable 16 yard lap pool. Great location for downtown Saratoga.
Bodde her 2 netter i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you for your review and for choosing to stay with us during our renovation period. We're delighted to hear that you are looking forward to experiencing our improved facilities once the renovation is complete. We can't wait to unveil our upgraded hotel and amenities to you on your next visit. Safe Travels!

10/10 – Utmerket

Kelly

Reiste med en gruppe
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great staff. Rooms were very clean and comfortable.
Bodde her 1 natt i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you for taking the time to share your experience with us! We're thrilled to hear that you had a great stay and that you found our staff to be excellent.Ensuring that our guests feel comfortable and well taken care of is our top priority, and we're delighted that you found our rooms clean and comfortable.Happy Travels!

10/10 – Utmerket

Ted

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Top notch property, new refresh underway. Perfect location one block off the Main Street, Broadway. We highly recommend it and will stay here again.
Bodde her 1 natt i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you so much for your glowing review! We're thrilled to hear that you had a fantastic experience at our property and, we're delighted that you found our location perfect for exploring Broadway. We can't wait to welcome you back, and to unveil our updated property to you! Happy Travels.

10/10 – Utmerket

Joseph og Hyde Park

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you for the feedback! We can't wait to welcome you back for another outstanding stay in the future. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know.

10/10 – Utmerket

GREGOR

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra Jennifer den 2. mai 2024
We're happy to hear that you had a great experience during your stay with us.Providing outstanding service and ensuring our guests have a comfortable and memorable stay is very important to us.We hope to see you again soon!

10/10 – Utmerket

Patricia

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
-
Bodde her 1 natt i april 2024
Svar fra Jennifer den 2. mai 2024
We're absolutely delighted to hear that you had such a wonderful experience during your stay with us.Ensuring our guests have a comfortable and enjoyable stay is our top priority, and we're thrilled that we succeeded in doing so for you.

8/10 – Bra

Ana

Forretningsreisende, Reiste med familie og små barn
Likte: Renhold og personale og service
Likte ikke: Fasiliteter
The hotel was within walking distance of downtown and had many business and restaurant options nearby. The staff was very professional and pleasant. The only negative thing I have to say about it was that the pool and gym area were closed, which was one of the main reasons I chose this hotel. In the future, you should be notified about scheduled closures or maintenance in the hotel so people are aware and can make alternate arrangements if they want.
Bodde her 2 netter i mars 2024
Svar fra Jennifer den 2. mai 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you found our hotel's location convenient and our staff professional and pleasant.We sincerely apologize for any inconvenience caused by the closure of our pool and gym area during your stay. Your feedback regarding the importance of being informed about ongoing renovations is duly noted! That information is provided on our website, but we will take immediate steps to enhance our communication processes to better serve our guests in the future.

8/10 – Bra

George

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i april 2024
Svar fra jennifer den 2. mai 2024
We're pleased to hear that you had a positive experience during your stay.We're always striving to improve and provide the best possible experience for our guests. If there are any specific areas where you feel we could enhance our services or amenities, we would greatly appreciate your feedback.

10/10 – Utmerket

scott

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location close to everything food shopping bars…staff especially at front desk were Wonderful. Highly recommend
Bodde her 1 natt i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you for choosing to stay with us and for taking the time to share your wonderful review. We're thrilled to hear that you enjoyed our excellent location, with convenient access to everything from dining to shopping and bars.Your kind words about our staff, especially those at the front desk, are truly appreciated. Providing exceptional service is at the heart of what we do, and it's delightful to hear that our team's efforts contributed to your enjoyable stay.

8/10 – Bra

Sohyun

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Pretty happy with the stay. The room was ready early, which helped. Very close to downtown. A bit of noise from the other rooms. No slippers, no bathrobes, no toothbrushes, no electric pot - which were minor inconveniences. The breakfast and coffee were much appreciated!
Bodde her 2 netter i april 2024
Svar fra Jennifer den 2. mai 2024
Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you were pretty happy with your stay and that our early check-in option was convenient for you.We apologize for any inconvenience caused by noise from neighboring rooms. Your comfort is important to us, and we'll do our best to address this issue to ensure a quieter stay for you in the future.We appreciate your understanding regarding the absence of certain amenities. Your feedback is valuable as we continually assess and refine our offerings to better meet the needs of our guests.We hope to have the opportunity to welcome you back, Safe travels!

6/10 – Grei

Shanna

Forretningsreisende
I was disappointed that I was not informed that the hotel was undergoing updates and therefore some of the amenities such as the gym and spa were not available.
Bodde her 3 netter i mars 2024
Svar fra Jennifer den 2. mai 2024
We sincerely apologize for any disappointment caused by not being informed about the updates taking place at our hotel during your stay.Ensuring our guests are well-informed about any ongoing renovations or updates is essential, and we regret falling short in this regard. Your feedback serves as a valuable reminder for us to enhance our communication processes to better manage expectations and provide a seamless experience for our guests.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 – Utmerket

Peter

Bodde her 1 natt i mars 2024
Svar fra Jennifer den 2. mai 2024
Thank you so much for taking the time to leave us a review! We're absolutely thrilled to hear that you had an exceptional experience during your stay with us. We can't wait to welcome you back for another great stay in the future.

4/10 – Dårlig

Jennifer

Bodde her 1 natt i mars 2024
Svar fra Jennifer den 2. mai 2024
Thank you for taking the time to provide feedback on your recent stay with us. We're disappointed to hear that your experience fell short of your expectations.We take guest feedback very seriously and would appreciate any additional details you can provide regarding your stay.

10/10 – Utmerket

Aaron

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Other than the construction, a very nice Hampton Inn.
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 2. mai 2024
Thank you for choosing to stay with us and for sharing your feedback, we are happy to hear that you enjoyed our property! We apologize for any inconvenience caused by the ongoing renovations. Please know that these updates are aimed at enhancing our guests' experience, and we appreciate your patience and understanding during this time.We hope to have the opportunity to welcome you back for an even more enjoyable stay once the renovations are complete.

10/10 – Utmerket

Daniel

Bodde her 1 natt i mars 2024
Svar fra Jennifer den 2. mai 2024
We're absolutely thrilled to hear that you had a fantastic experience during your stay with us.Ensuring our guests have a memorable and enjoyable stay is our top priority, and we're delighted that we were able to meet and exceed your expectations.

10/10 – Utmerket

Valerie

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Property is currently under renovation in some areas, definitely upgrading it. Staff were so friendly and helpful and property will be fantastic once all reno is complete
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 2. mai 2024
Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you found our staff to be friendly and helpful during your visit.We appreciate your understanding regarding the ongoing renovations. It's fantastic to hear that you see the potential for our property to be even better once all the upgrades are complete.We can't wait to unveil the finished product and welcome you back for an even more fantastic stay in the future.

10/10 – Utmerket

Donald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 2. mai 2024
Thank you for the review! We're thrilled to hear that you had such a fantastic experience with us.If there's anything specific that made your stay memorable or any feedback you'd like to share, please feel free to let us know.

10/10 – Utmerket

Geri Ann

Likte: Renhold
Bodde her 2 netter i mars 2024
Svar fra Jennifer den 2. mai 2024
Thank you for the review! We're thrilled to hear that you had such a fantastic experience with us.If there's anything specific that made your stay memorable or any feedback you'd like to share, please feel free to let us know.

10/10 – Utmerket

Melissa

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
This is a beautiful hotel, staff was friendly and professional. The hot tub is nice. The parking is convenient and fairly priced. We had a very good two-night stay.
Bodde her 2 netter i mars 2024
Svar fra Jennifer den 2. mai 2024
Thank you for choosing to stay at our hotel and for taking the time to share your experience. We're delighted to hear that you found our hotel beautiful and that our staff provided you with friendly and professional service.It's wonderful to know that you had the opportunity to enjoy our amenities.Happy Travels! We hope to welcome you back next time you are in town.

10/10 – Utmerket

Karen

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The staff is incredibly helpful and the hotel is immaculately maintained.
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 2. mai 2024
Thank you for choosing to stay with us and for sharing your experience. We're thrilled to hear that you found our staff to be incredibly helpful.Providing exceptional service and a clean, comfortable environment are our top priorities, and we're delighted that we met your expectations in both regards.

10/10 – Utmerket

Bozenna

Reiste med partner
Too eark Ly to write a full review
Bodde her 1 natt i mars 2024
Svar fra jennifer den 2. mai 2024
Thank you for taking the time to leave us a review! We understand it might be too early to provide detailed feedback, but we appreciate your initial thoughts.We hope to see you again soon.Safe Travels.

6/10 – Grei

William

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
The property is definitely nice. The noise quality for the room next-door kept me up all night. The walls are thin and you could hear everything so I didn’t get to sleep from about three in the morning till about six for the price. I wouldn’t recommend this hotel there is many other others that you could get for much less money. I complained to the front desk in the morning but they didn’t want to adjust or do anything for me since it was booked through a third-party so that sucks. most likely I will not return to this property.
Bodde her 1 natt i mars 2024
Svar fra Jennifer den 4. mars 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the noise disturbance you experienced during your stay. Providing a peaceful and restful environment for our guests is a top priority, and we regret that we fell short of your expectations in this regard.Your concerns have been noted, and we will be addressing this issue with our team to ensure we are taking measures to minimize noise for future guests.Regarding your experience with our front desk team, we are sorry for any misunderstanding. We always strive to provide exceptional service- regardless of the booking method.We appreciate your feedback as it helps us to improve. We understand your decision not to return, but we hope you might reconsider in the future.

10/10 – Utmerket

Abbey

Reiste med familie og små barn
Likte: Fasiliteter
We stay here at least a couple times a year and love it.
Bodde her 1 natt i februar 2024
Svar fra Jennifer den 4. mars 2024
Thank you so much for your continued loyalty and for choosing to stay with us. Your kind words mean a lot to us and serve as a wonderful motivation for our team to continue providing the best possible service and experience for our valued guests.We look forward to welcoming you back on your next visit.

10/10 – Utmerket

Carol

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
The kitchen manager at breakfast buffet was amazing - he was so attentive to all the guests. Above and beyond level of service. Very good spread of food too!
Bodde her 1 natt i februar 2024
Svar fra Jennifer den 23. feb. 2024
Thank you for choosing our hotel and for taking the time to share your experience with us! We are thrilled to hear that you enjoyed our breakfast buffet and that our kitchen manager, Pete, made such a positive impression on you. We are incredibly proud of our team, and it's wonderful to hear that Pete provided exceptional service during your visit. We will make sure to pass along your kind words to him, as recognition of their efforts means a lot to us.

6/10 – Grei

Melissa

Reiste med partner
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Nice hotel with very nice employees & great location. Housekeeping didn’t come once in 3 days, pillows and bedding uncomfortable, and awkward room layout with thin walls
Svar fra Jennifer den 23. feb. 2024
Thank you for taking the time to share your feedback with us. We greatly appreciate your kind words about our employees and our hotel's location. However, we are truly sorry to hear about the challenges you faced during your stay.We sincerely apologize for the inconvenience with housekeeping. This is certainly not up to our usual standards, and we will be addressing this matter with our housekeeping team to ensure it does not happen again. Your comfort is of utmost importance to us, and we regret that you found the pillows and bedding uncomfortable. We will certainly look into ways we can improve in this area to enhance the quality of sleep for our guests.

10/10 – Utmerket

Jason

Reiste med familie
Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Excellent location, facilities and plenty to do in the area
Bodde her 1 natt i februar 2024
Svar fra Jennifer den 23. feb. 2024
Thank you for taking the time to share your experience with us! We are thrilled to hear that you had an excellent stay and that our hotel's location and facilities exceeded your expectations.It's wonderful to know that you found plenty to do in the surrounding area. We are fortunate to be situated in such a vibrant location with numerous attractions and activities nearby.

8/10 – Bra

Michael

Reiste med partner
Likte: Fasiliteter
Great location. Great staff. Very clean. No bar but they are in the middle adding one.
Bodde her 2 netter i februar 2024
Svar fra Jennifer den 23. feb. 2024
Thank you for choosing our hotel and for sharing your wonderful feedback! We are delighted to hear that you enjoyed your stay with us and that our location, staff, and cleanliness met your expectations.We are in fact in the process of adding a bar to our facilities-to enhance the experience for our valued guests, and we appreciate your understanding during this transition.

10/10 – Utmerket

Craig

Likte: Renhold, personale og service, fasiliteter og overnattingsstedets bygg og tilstand
Great hotel in the heart of Saratoga
Bodde her 1 natt i februar 2024
Svar fra Jennifer den 17. feb. 2024
Thank you so much for taking the time to share your experience with us! We're thrilled to hear that you had a great stay, and it's wonderful to know that our location served you well. We hope to welcome you back to Saratoga soon!

4/10 – Dårlig

Emily

Likte: Romkomfort
Likte ikke: Personale og service og overnattingsstedets bygg og tilstand
Eh I’d look around.
Everything is extra the parking ..the wifi.. they are in the middle of construction so there were supplies everywhere including the parking lot which was annoying because it’s easier to park on the first level so you can go straight in. If you park on the second level, you take an elevator down to just go outside again to get to the hallway Which I guess would be fine if it wasn’t so cold out. But the most annoying thing was they turned the water off for like five hours. We were not informed they were going to be doing this and we had an event to go to that night, but we couldn’t take a shower. Before we even did any of that, we got in from being out , I went to the front desk and asked them if we could have some towels. Right then the receptionist in the front should have told us oh by the way the water is off. When I went to check out today I had mentioned it would’ve been nice if someone had told us about the water since I’m sure they had it scheduled for a while and was informed that when I first checked in the guy gave me a paper, which he didn’t. And then she told me they also put paper under the door, which I know for a fact was never done, and she almost made it seem like I was a liar . There are a lot of hotels to choose from out there. I’d skip this one next time. I’d say the only good thing was the breakfast was decent and there was a nice hot tub.
Bodde her 2 netter i februar 2024
Svar fra Jennifer den 14. feb. 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We are disheartened to learn that your experience fell short of expectations. We sincerely apologize for the inconveniences you encountered, particularly regarding the ongoing construction, and the water interruption. It is regrettable that these issues were not effectively communicated to you upon arrival, as ensuring that our guests are comfortable is incredibly important to us. Your comments have been shared with our management, and we will make improvements to prevent similar occurrences while renovations are still ongoing. We hope you will consider giving us another opportunity in the future.

10/10 – Utmerket

Christopher

Bodde her 1 natt i februar 2024
Svar fra Jennifer den 15. feb. 2024
Thank you very much for your wonderful review! We are happy to hear that you enjoyed your stay with us, delivering exceptional service and ensuring that our guests are welcomed and comfortable is our top priority. We're delighted that we succeeded in meeting your expectations. We look forward to welcoming you back in the future.

10/10 – Utmerket

Andrew

Reiste med partner
Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Beautiful propert !
Bodde her 1 natt i februar 2024
Svar fra Jennifer den 10. feb. 2024
Thank you so much for your review! We're thrilled to hear that you enjoyed your stay with us. We genuinely appreciate the positive feedback, it would be our pleasure to welcome you back for another memorable stay whenever you are in town. Safe Travels.

10/10 – Utmerket

Bryan

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 1 natt i februar 2024
Svar fra Jennifer den 23. feb. 2024
Thank you for choosing to stay with us and for taking the time to share your feedback. We are thrilled to hear that you enjoyed your recent stay at our hotel. It's always our goal to provide a comfortable and enjoyable experience for all our guests, and we are glad we could meet your expectations.

10/10 – Utmerket

Sarah

Reiste med familie
Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Great stay in Saratoga
Great place to stay, conveniently located to downtown, clean, comfortable, great breakfast!
Bodde her 1 natt i februar 2024
Svar fra Jennifer den 7. feb. 2024
Thank you for taking the time to share your recent experience with us. We're thrilled to hear that you enjoyed your stay. We are glad that you found our location convenient for exploring downtown and that you appreciated our efforts to provide you a home away from home! We hope to welcome you back in the future!

10/10 – Utmerket

Richard

Likte: Renhold, personale og service, overnattingsstedets bygg og tilstand og romkomfort
Bodde her 2 netter i februar 2024
Svar fra Jennifer den 6. feb. 2024
Thank you so much for taking the time to leave us such a glowing review! We are thrilled to hear that you enjoyed your stay. We look forward to welcoming you back in the future. Safe Travels.

4/10 – Dårlig

Verifisert reisende

Reiste med familie
Likte ikke: Renhold, personale og service og overnattingsstedets bygg og tilstand
Weekend stay
Get to site, had to pay for parking, housekeeping didn’t show up to our room, pool towels were stained.
Bodde her 2 netter i februar 2024
Svar fra Jennifer den 6. feb. 2024
Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize for the inconveniences you experienced. We understand your frustration regarding the parking fee-we strive to be transparent about any additional charges associated with our services. We're also disappointed to learn about the condition of the pool towels. Maintaining cleanliness and quality throughout our hotel is extremely important to us. Your feedback is invaluable to us and helps us identify the areas for improvement. We hope you consider giving us another opportunity to provide you with better service in the future.

10/10 – Utmerket

Donald

Likte: Renhold, personale og service og overnattingsstedets bygg og tilstand
Bodde her 1 natt i januar 2024
Svar fra Jennifer den 3. feb. 2024
Thank you for taking the time to share your positive feedback and for giving us a perfect 5 out of 5 rating!We are thrilled to hear you had an enjoyable experience during your stay. Safe travels and thank you once again for choosing us.