Thanks for your feedback, we appreciate it!

Hello Mr/Mrs. We appreciate the time you took to comment on your recent experience at our hotel Nicolas de Ovando. We are thrilled to read your comments praising our service. It has been a real pleasure for us to read it and we look forward to serving you again soon. Best regards Dora Polanco Guest Experience Manager

Thank you for taking part of your time and expressing your experience. We are very happy to hear the wonders of our hotel Nicolás de Ovando and our service and facilities. We are waiting for you with pleasure, !Con mucho gusto!

So glad to see everything is fine. Thank you for choosing us

Hola señor Brian, gracias por compartir su opinión sobre el Hotel Hodelpa Nicolas de Ovando. ¡Qué bueno que le pareció amable! Esperamos verle de nuevo pronto. ¡Gracias por elegirnos!

Thank you for your review, Khalid. I'm glad to hear you had a great experience at Hodelpa Nicolas de Ovando. It's wonderful that the hotel staff made you feel at home. Your recommendation is appreciated.

Grazie per la tua recensione su Hodelpa Nicolás de Ovando. Siamo felici che tu abbia apprezzato la posizione centrale dell'hotel e il personale professionale e cortese. Ci scusiamo per l'inconveniente e faremo del nostro meglio per migliorare il nostro servizio. Grazie per aver condiviso la tua esperienza!

Muchas gracias por preferirnos.

Agradecidos con su valoración.

Thank you for your review, Richard, regarding your stay at Hodelpa Nicolas de Ovando. We strive to provide a friendly and helpful service.

Thank you for sharing your experience at Hodelpa Nicolas de Ovando. It's great to hear that the staff was helpful and polite, the hotel was beautiful, and the location was convenient. It's impressive that the premises are well-kept despite the historical significance of the structure. We're glad you had a pleasant stay!

Muchas gracias por valorarnos.

Thank you very much for your kind words! We are delighted to hear that you enjoyed your stay at our hotel. It will be a pleasure to welcome you back the next time you visit the Dominican Republic. We look forward to seeing you again!

Thank you, Rosa, for sharing your experience at Hodelpa Nicolas de Ovando. It's wonderful to hear that the hotel staff was kind and hospitable, providing a caring and jovial experience.

Thank you for sharing your experience at Hodelpa Nicolas de Ovando. It's great to hear you enjoyed the historic aspects of the hotel and its convenient location in Santo Domingo. It's also wonderful to hear about the friendly staff, especially Edwin, providing a guided tour.

Thank you for sharing your experience at Hodelpa Nicolas de Ovando, Raisa. It's great to hear that you enjoyed the historical value, delicious food, and convenient location. We hope you had a wonderful stay!

Thank you for sharing your feedback, Stephen. We are glad to hear that you enjoyed the clean and fun environment at Hodelpa Nicolas de Ovando and that the breakfast and service were great. We will take your comment about the random firearms into consideration to ensure a safe and pleasant stay for all guests.

Thank you for sharing your experience, Juan Rosales. I'm glad to hear that you received outstanding service at Hodelpa Nicolas de Ovando. It's always a pleasure to stay in a hotel where the service is exceptional.

¡Qué bueno que disfrutaste tu estadía en Hodelpa Nicolas de Ovando!

Muchas gracias por valorarnos.

Thank you for your comment! We're glad to hear you enjoyed your stay. We look forward to welcoming you back in the future. Have a great day!

Thank you for sharing your positive experience at Hodelpa Nicolas de Ovando! We're glad to hear you loved the aesthetics, vibe, and top-notch customer service. Your feedback is greatly appreciated, Katherine.

Muchas gracias por valorarnos.

My pleasure!

Thank you for your review of Hodelpa Nicolas de Ovando. We are glad to hear that you enjoyed the great location, comfortable rooms, quiet atmosphere, and safety of the hotel. We look forward to welcoming you back soon. If you have any specific preferences for your next stay, feel free to let us know.

¡Gracias por compartir su experiencia, señor José! Lamentamos que las escaleras en la habitación no hayan sido de tu agrado, pero nos alegra que el resto de tu estadía haya sido excelente en el Hotel Hodelpa Nicolás de Ovando. ¡Esperamos verle de nuevo pronto!

Dear Lisa, thank you for sharing your experience at Hodelpa Nicolas de Ovando. We sincerely apologize for the inconveniences you faced during your stay. Your feedback is valuable to us, and we will address the issues you mentioned to ensure a more pleasant experience for our guests in the future. We appreciate your understanding and hope to welcome you back for an improved stay.

Dear Milke,We sincerely apologize for the inconvenience you experienced during your recent stay at our hotel. We understand how frustrating it can be to encounter issues with customer service, especially after being a loyal customer for so many years. We want to apologize for any inconvenience this may have caused you.It's important to note that your reservation was made through Expedia and not directly with us, which may have complicated some of the arrangements. However, we take your feedback very seriously and are working to improve our processes to avoid similar situations in the future.We deeply appreciate your loyalty and trust in us over the years. We sincerely hope to have the opportunity to welcome you back in the future and provide you with a much more satisfactory experience. We would love to see you on your next visit, and if you wish, you can ask for Anyeline from Marketing, who will be delighted to greet you personally.Once again, we sincerely apologize for the inconvenience and hope to have the opportunity to make it up to you on your next stay.Warm regards,

Thank you, Marc, for sharing your feedback on Hodelpa Nicolas de Ovando. We are glad to hear that you enjoyed the hotel's great location, nice pool, good bar service, and comfy rooms. We hope to welcome you back soon!

Muchas gracias por valorarnos.

Thank you for your review, James. We're glad you enjoyed the historical charm of Hodelpa Nicolas de Ovando. Your experience sounds amazing!

Thank you Jennifer for the feedback on Hodelpa Nicolas de Ovando. It's great to hear that you found the hotel's mix of old and new finishes to be very nice. If you have any other comments or need assistance with anything else, feel free to let us know. Your opinion is valuable to us!

¡Qué alegría saber que su estadía en el hotel Hodelpa Nicolás de Ovando fue excelente! Ser amable es una cualidad muy importante en el servicio al cliente. Esperamos que tenga la oportunidad de regresar pronto.

Agradecemos su valoración.

How wonderful to hear that your experience with Félix was so positive! We're glad he was helpful and that you enjoyed the hotel's history. And we're delighted that you appreciated the beauty of the place! We greatly appreciate your kind words and look forward to welcoming you back soon for another amazing stay. Thank you for your support and for choosing our hotel!

Dear mr. Alvin, Thank you for your review of Hodelpa Nicolas de Ovando. We are delighted to hear that you enjoyed your stay and that Felix provided exceptional service. We appreciate your recommendation for room 4009. Your kind words will surely be shared with the team. We hope to welcome you back soon for another memorable experience.

Thank you for your review, German. We appreciate your feedback about the hotel. It's great to hear that you enjoyed the pool area and breakfast buffet. We apologize for the inconvenience caused by the construction outside the hotel, but we are happy that our staff was able to assist you. We hope to welcome you back soon.

¡Gracias por compartir Su experiencia,señor Romualdo! Nos alegra saber que tu estancia en el Hotel Hodelpa Nicolás de Ovando fue encantadora.¡Esperamos verle de vuelta pronto!

Hola señor Ivan,¡Gracias por su comentario! Nos alegra mucho saber que recibiese un excelente trato por parte de nuestro personal. Nos enorgullece asegurarnos de que cada huésped tenga una experiencia memorable con nosotros. ¡Esperamos darle la bienvenida nuevamente pronto!

Muchas gracias por dejarnos su valoración.

Dear Bruce Yuanyue,Thank you very much for choosing Hodelpa Nicolas de Ovando as your destination. We are truly saddened to hear about your unpleasant experience at the hotel. Your valuable feedback is greatly appreciated as it helps us continuously improve our services. We want to extend our sincerest apologies for the inconveniences you encountered during your stay, especially the moldy smell in the rooms and the lack of attention from the breakfast staff. Please rest assured that we are taking immediate steps to address these issues and ensure they do not recur in the future. We hope to have the opportunity to serve you again and provide you with an exceptional experience at Hodelpa Nicolas de Ovando.Warm regards,Anyeline Rodriguez, Digital Marketing Coordinator

Thank you for sharing your experience at Hodelpa Nicolas de Ovando. It's great to hear you enjoyed the unique setting and convenient location. Your feedback on the directions for vehicular access is noted and will be considered for improvement. We hope you have the opportunity to visit us again soon.

Thank you for your review, Aldo! We appreciate your feedback about the great location of Hodelpa Nicolas de Ovando. We strive to provide a friendly atmosphere for all our guests.

Muchas gracias por preferirnos.

Agradecemos su visita.

Muchas gracias por visitarnos.

Nos alegra su valoración.

Thank you for your review, Mr. Runier! We're glad to hear that Hodelpa Nicolas de Ovando is the best spot in zona colonial and is conveniently located near museums, restaurants, bars, and parks. We strive to provide a friendly atmosphere for our guests. We appreciate your feedback and hope to welcome you back soon!

¡Gracias, señora Susanna! Nos alegra saber que su experiencia en Hodelpa Nicolas de Ovando fue perfecta. Apreciamos sus amables palabras y esperamos recibirle de nuevo en el futuro. ¡Estaremos encantados de atenderle siempre!

Good morning Mr. Tor Bach,Greetings and thank you for visiting our hotel!We sincerely appreciate your feedback. We regret any inconvenience you may have experienced during your stay. We want you to know that your satisfaction is our priority, and we take your observations seriously.At Hodelpa Nicolas de Ovando, we maintain high standards of quality, biosecurity, and hygiene. We are proud to undergo regular audits by the prestigious international company E-Cristal. We apologize for any situation that may have affected your enjoyment, and we sincerely hope you will give us another opportunity to impress you in the future.Thank you for your understanding, and we look forward to having you with us again.Best regards,Anyeline RodriguezDigital Marketing Coordinator