Kjære Dag Takk for den hyggelige tilbakemeldingen din, vi er glade for at oppholdet ditt stod til forventningene. For oss er det godt å høre at du synes våre fasiliteter holder den standard som forventes både med henblikk på komfort og standard. Vår service og renhold følges til enhver tid nøye opp, og vi er derfor glade for å høre at dette er noe våre gjester setter pris på. Beliggenheten vår gjør at våre gjester kan nyte et stille og fredelig opphold, med tilgang på alle fasiliteter, samt at du kan nyte havet og stranden. Og ønsker man og besøke andre områder, kan man lett nå dette via en kjøretur. Vi er glade at du trivdes på hotellet tilslutt, og håper at du tar turen innom oss på et senere tidspunkt., Mvh, Dirección Barceló Costa Vasca

Dear Jenny, Thank you for the great feedback of your recent holiday experience at our Barceló Costa Vasca; guest satisfaction is our number one goal and there is nothing better than achieving that, we are happy our hotel and staff were able to meet all your needs during your stay. We are very happy to know that you liked our location, in a quiet place a few minutes from the beach. we are very pleased to read that you did like the hotel and that you found it to be clean and comfortable at all times. Finally we are very proud to know that we reach your expectations regarding b-likeat breakfast which represent healthy eating habits that have become a better way to live and travel. We strive to provide guests with new experiences by introducing local, natural, organic, plant-based and seasonal products. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Guest Experience Manager Barceló Costa Vasca

Dear guest, Firstly we would like to thank you for choosing our Barceló Costa Vasca hotel once again for your holidays and for sharing this wonderful feedback of your recent stay among us, it is indeed very rewarding to read that we keep on meeting all your holiday needs and wishes year after year. We are very happy to know that your family enjoyed our newly renovated swimming pool, perfect for a swim in summer days. We are also very happy to read that you enjoyed your stay in San Sebastián and the emblematic Paseo de la Concha, which separates us from the old town. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Barceló Costa Vasca

Dear guest, Thank you for making our Barceló Costa Vasca your choice hotel on this occasion and for your very kind recommendation to the travel community, this positive feedback keeps us motivated to encounter the compliance of our demanding quality standards. We are grateful for your compliments towards our staff, whose kindness and helpfulness is one of our hotel's greatest strengths and we promise to congratulate them all on your behalf for their contribution to your wellbeing whilst in our hotel. We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Finally, We are also glad to know that you enjoyed the gym, small but fully equipped and the water circuit of the perfect spa to relax. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Barceló Costa Vasca

Dear Terje, Thank you very much for sharing this great review of your recent stay at Barceló Costa Vasca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We also would like to thank you for your highlight on the comfort of our beds because at Barceló we are fully aware that a basic function in any hotel is to guarantee comfortable and satisfying nights' sleep to our guests, therefore we pay the finest attention when it comes to choosing the mattresses for our beds. Thank you for your very nice compliments for our team, they do work very hard every day to make sure our guests feel well attended to at all times and definitely are an asset to our hotel. We will certainly relay your praising comments to all of them and we are sure they will be pleased to know their efforts have been appreciated. Last but not least, it fills us with pride that you could enjoy the gastronomical efforts of our chefs as we strive to satisfy the many culinary wishes of our guests offering the most delicious international and local dishes. Again we thank you for this very kind review of our hotel and we look forward to serving you again in the future. Best regards, Guest Experience Manager Barceló Costa Vasca

Dear Mr Arve, Thank you for sharing your feedback on your recent holiday experience among us, our main goal being to ensure we keep on delivering unforgettable holiday experiences to our guests, your comments are crucial in this process therefore we highly value your time and constructive critics. We are very happy to read that you enjoyed your stay with us and our privileged location, in a quiet place a few minutes from the beaches of Ondarreta and La Concha. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Barceló Costa Vasca

Dear guest, Thank you for taking the time to review our hotel. Your feedback is very important to us and we are delighted that you enjoyed your stay. It is wonderful that you received personalised service from our employees since this is one of our most important pillars. Your words confirm that we are doing things right and this motivates us to continue working hard. We are also very happy to know that you liked our rooms, designed to guarantee the greatest comfort to our guests. We hope to see you soon so we may welcome you with our best smile and make you feel at home. Best regards, Guest Experience Manager Barceló Costa Vasca

Dear Torill, Thank you very much for sharing this great review of your recent stay at Barceló Costa Vasca. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  We are very pleased to read that you did like the room we accommodated you in and that you found it to be clean and comfortable at all times. We are glad to know that our b-likeat breakfast buffet lived up to your expectations and fully enjoyed the great range of natural, fresh, balanced and quality products. We are also very happy to know that you liked our newly renovated pool perfect for a swim and the garden area ideal for sunbathing. On behalf of our entire team, we greatly look forward to your return. Please do not hesitate to contact me directly if we can assist in making your return even more memorable. Best regards, Guest Experience Manager Barceló Costa Vasca

Dear Mr. Gunnar, Firstly, we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and we are delighted to read that we were able to match your holiday expectations. We also greatly appreciate your comments on the quality of the breakfast, the cleanliness and the kindness of our staff. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best Regards, Management Department Barcelo Costa Vasca

Dear guest, Thank you very much for leaving these wonderful comments on Expedia, we are delighted that you enjoyed your stay among us. We are glad to read that you really enjoyed our location to visit the wonders of a vacation in San Sebastian. As you said, the hotel also provides a shuttle service as courtesy to our clients to bring them to the city center in a few minutes. Once more we thank you for choosing our hotel for your holiday and very much look forward to having the opportunity to serve you again in the future. Best regards. Management Department. Barceló Costa Vasca.

Dear guest, We would like to thank you the time you took in sharing your feedback with us. We are grateful to hear you enjoyed the confort of our rooms and the swimming pool area as well as our gastronomic offer. However, we apologise if the inconvenience with the speed of the wifi caused you any difficulty during your stay. We are also sorry you found our hotel far from city center. We are trying to fight against this weakness with our free shuttle service which is working quite well. We would be delighted to receive you back in our hotel. Kind regards, Direction. Barceló Costa Vasca.

Dear Len, We are grateful to receive your feedback about our establishment. Let me thank you for your positive comments about our comfortable rooms and good quality breakfast. If you decide to come back to San Sebastian do not hestitate to contact us. Best regards, Direction. Barceló Costa Vasca.

Dear Darren, Thank you very much for your kind feedback.We are delighted to hear that you found our proximity to the beach convenient for your needs. It brings us immense joy to know that you were satisfied with the cleanliness of our rooms and the overall condition of our hotel. Our staff takes great pride in delivering excellent service, and your recognition of their efforts is truly appreciated.Although you rated the room amenities slightly lower, we are sorry that the solutions provided during the stay were not satisfactory. We are committed to ensuring that every aspect of our guests' experience meets their expectations.We look forward to welcoming you back for another memorable experience.Best wishes,Dirección Barceló Costa Vasca

Dear Moises,Thank you for your review.We regret to hear that the room size and the atmosphere in the lobby and restaurant due to conventions did not meet your expectations. Our hotel strives to provide a tranquil environment, and we are sorry that the solutions provided during the stay were not satisfactory. We assure you that our team is committed to ensuring the comfort and satisfaction of our guests.We are, however, pleased to note that aspects such as room cleanliness, service, and room amenities were regarded neutrally. Our dedicated staff works diligently to maintain our recently renovated facilities and provide the high standard of service associated with the Barceló brand.We hope to welcome you again in the future. Best regards,Dirección Barceló Costa Vasca

Dear Ellen,We appreciate that you took the time to share your experience with us.We regret to hear about your experience regarding the pool closure during your visit. Please accept our sincerest apologies for any inconvenience this may have caused. Our outdoor pool is indeed a highlighted feature during the summer season and we understand the disappointment when such amenities are not available. Rest assured, we strive to ensure all our facilities are in prime condition for our guests' enjoyment and sometimes maintenance is necessary to uphold these standards.On a positive note, we are delighted that you found the location of Barceló Costa Vasca convenient and were able to appreciate the cleanliness of our rooms, the overall condition of the hotel, the service provided by our staff, and the room amenities. Your acknowledgment of these aspects is greatly appreciated and serves as a testament to our dedication to providing a comfortable and enjoyable experience.We look forward to the pleasure of welcoming you back on future occasions.Best regards,Dirección Barceló Costa Vasca

Dear Josip, Thank you very much for your kind feedback.It is gratifying to learn that you found our hotel to be clean and modern, and that our underground garage met your parking needs seamlessly. We're also thrilled that the breakfast at Barceló Costa Vasca was to your liking, providing a great start to your day.Our location, while a stroll away from the beach and the old town, is indeed connected to the city's heart by public transport right at our doorstep, as you've noted. We are glad our staff's proficiency in English and their helpfulness contributed positively to your experience.We look forward to welcoming you back for another memorable experience.Best wishes,Dirección Barceló Costa Vasca

Estimado huésped,Apreciamos enormemente el tiempo dedicado a opinar sobre su reciente experiencia en nuestro hotel, en Barceló siempre nos esforzamos en superar las expectativas de nuestros huéspedes. Su comentario ayudará a nuestro equipo a alcanzar ese objetivo.Lamentamos que su estancia coincidiera con un evento que generó ruido, y pedimos disculpas por las molestias que esto pudo haber causado. Nos esforzamos por asegurar que todos nuestros huéspedes disfruten de una experiencia tranquila y satisfactoria. Nos complace saber que la limpieza de la habitación, la condición del hotel, el servicio y las comodidades de la habitación fueron de su agrado. En el Barceló Costa Vasca, nos enorgullecemos de mantener altos estándares en todas estas áreas para garantizar la satisfacción de nuestros huéspedes.Gracias una vez más por elegirnos y por sus críticas constructivas, esperamos tener la oportunidad de servirle de nuevo en el futuro y poder tener la oportunidad de superar las expectativasAtentamenteDirección Barceló Costa Vasca

Dear Carlos, Thank you very much for your kind feedback.We are thrilled to hear that you had a good stay with us.We look forward to welcoming you back for another memorable experience.Best wishes,Dirección Barceló Costa Vasca

Dear Daichi,Thank you for your review.We regret to hear that the noise from the elevator hall affected your comfort during the stay. The tranquility of our guests is a priority for us, and we apologize if we fell short in this regard. Rest assured, we are dedicated to ensuring a peaceful environment for all our guests.We are pleased to note that you found the room cleanliness and hotel condition to your satisfaction, and that our services met your expectations. It is also gratifying to know that you appreciated the amenities provided in your room. At Barceló Costa Vasca, we strive to deliver an exceptional experience and we thank you for acknowledging these positive aspects.We hope to welcome you again in the future. Best regards,Dirección Barceló Costa Vasca

Cher Laurent,Nous apprécions énormément le temps que vous avez consacré à partager votre appréciation sur votre récent séjour au sein de notre hôtel Barceló Costa Vasca. Nous nous efforçons de dépasser les attentes de nos clients et vos commentaires nous aideront dans cette démarche.Nous regrettons sincèrement que la qualité de l'insonorisation de nos chambres n'ait pas été à la hauteur de vos attentes. Nous sommes désolés que les solutions apportées n'aient pas été satisfaisantes.Nous sommes toutefois ravis d'apprendre que la propreté de la chambre, la qualité du service et les commodités de la chambre ont été à la hauteur de vos attentes. Votre reconnaissance pour ces aspects positifs de votre séjour est très appréciée par toute notre équipe.Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous. CordialementDirección Barceló Costa Vasca